Order Processing/Assigning Resume

PROFESSIONAL SUMMARY

Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders.
Worked in coordination with the project administrators and managers to complete projects.
Strong problem solving skills, communication skills and documentation skills.
Strong interpersonal skill (communication, leadership, teamwork, etc.).
Personal effectiveness skills (decision making, time management, etc.).
Assisted in assigning the activities/tasks of team members.
Scheduling/facilitating meetings.
Preparing progress reports for management.
Worked with project team members, clients and vendors to coordinate activities, provisioning, environment setup, installation, and integration testing.
Worked under the supervision and guidance of the Project Sponsor, assistant project manager or superintendent; became proficient in many project strategies from them.
Strong problem solving skills, communication skills and documentation.
Possesses a passion for learning.
Is familiar with Waterfall methodology and has understanding of how Agile methodology is utilized.

EXPERIENCE

Confidential

Resource Manager, Information Technology

Responsibilities:

Responsible for Off - shore interviewing and hiring, participated in interviews between project members or technical experts and candidates
Direct contact with Suppliers, reviews of Resumes
Assisted in populating projects with designers proficient in JAVA, SOA and email services
Ad Hoc reporting/dashboards
Scheduling, facilitating and doing follow-up work for Off-shore Interviews
Communicating with off-shore team during over-lap time between India and NA
Maintenance of Resource SharePoint
Experienced in SharePoint
Monthly Management Reporting, tracking various metrics as applicable to hiring process

Confidential

Project Team Lead with PM

Responsibilities:

Working as Project Team Lead/Manager with PM in IT
Responsible for maintaining data repositories (Star Team, SharePoint), project documentation and Phased Audits
Scheduling, communicating and recording local and global meetings
Maintenance of Monthly Project Metrics
Change Controls
Communications - Client Meetings, emails, Internal Team Meetings
Assisted PM on project concerning systems access through identity management and authentication

Confidential

Project Coordinator

Responsibilities:

Working as assistant to PM in Engineering
Responsible for keeping project trackers/dashboards updated and posted on SharePoint repository
Facilitator of multiple project meetings
Working with Infrastructure/construction/engineering crews on and off site coordinating hardware upgrades
Coordinating, tracking and staging inbound and outbound warehouse equipment shipments and inventories

Confidential

Order Processing/Assigning

Responsibilities:

Order Desk hardware Procurement, Global
Service Request Email Box Management, creation of ARCs and RRCs for customer approval
Facilitation of weekly Architect meetings to determine direction of work requests

Confidential

Coordinator

Responsibilities:

Confidential Coordinator working for the HP Confidential Manager
Responsible for coordinating and hosting weekly meetings remotely, attending Hosting Solutioning Meetings for ITSR approval and weekly Client meetings
Project responsibilities included Deliverable tracking and approvals, weekly status/dashboard reporting and maintenance of Issues/Action Items Logs
Responsible for multiple phases of monthly reporting, including tracking of Missing Servers (servers not reporting on capacity) monthly for investigation, servers reaching thresholds that require analysis and ITSR tracking on a continual basis
Ad Hoc report creation
Worked with teams in GSC36 at GM
Excel Vlookups and pivot tables

Confidential

Coordinator

Responsibilities:

Working with a new team to create a Process Management Office (PMO) and get all parties compliant with consistent processes and methodologies
Responsible for hosting daily and weekly meetings remotely
Creation and distribution of numerous weekly reports used in various Management meetings and for project tracking
Laid off due to budget constraints at General Motors