SUMMARY:

• Proven expertise in: Business Intelligence, Automation/Manual Testing, Project Management Relationship Management, Contract and Commercials Management, Cost and Quality Management, People Management, Business Development
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self - management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments. Experienced in Customer in terms of growth of the account, Application landscape rationalization and modernization, Client Relationship Management, Resourcing, Deriving and Implementing strategy roadmap - Legacy to SOA. Established as a thought leader in the area of technology integration across B2B, B2C and Cloud both within the enterprise and with partner organisations across a range of established and emerging technologies.
• Over all Experience of 11 Years + in Business Intelligence, Project Management, Automation/Manual Test Mgmt/Quality Management, Product Development, Professional Services, Software design and development.
• Process modelling, BPM Best Practices, SOA Principles and Patterns as they apply to BPM
• Designed and developed several data warehouse data models and oversaw all aspects development including ETL, Metadata, Reports and Dashboards.
• ITIL Practitioner (Certified ITIL V3 Foundation) & PMP Trained. Going to get PMP certified soon.

CORE COMPETENCIES:

• Managed critical setup and Data centres with multiple domain specialization and 24*7 service window.
• Cloud Services Integration
• Experienced in designing solution presentations, bid management, proposal development and collateral creations. Managing Change request, releases, builds.
• Enterprise Applications Integration, BPM, SOA and Web Services
• Domain expertise in Financial Services industry including AML / BSA / KYC Compliance,Surveillance, Regulatory Reporting, Banking, Insurance, Capital Markets, Asset Management, Broker/Dealer, Trust and Investor Services business, operations, applications and technology.
• Managing people for effective work and better utilization as per company expectations and standards. Meeting all People manager Norms which include Appraisal, team bounding, Mentorship program and all the key parameters which required meeting ESAT.
• Proficient in messaging and ETL technologies including design
• Operations and Service Desk review on a weekly basis to understand the day to day challenges and pending issues. Taking appropriate actions to close pending issues for smooth operations. Handling all major Escalations across all over India and providing solution within bounded SLA timeline. Maintaining relationship with internal and external customer for better CSAT and NPS which help organization to grow and generate new business opportunities and revenue.
• Handled all kind of customers like IT, Non IT, BFSI, Retail, etc
• Experienced in End to End testing & deployment of 1 Million USD

AREAS OF EXPERTISE:

• Story-Based Development
• Tasking Meetings/Retrospectives
• Communication
• Relative Estimation
• Project Management
• Agile Principles
• Iteration/Sprint Planning Meetings
• Conflict Resolution
• Test/ Quality Management
• Business Development

TECHNICAL SKILLS:

Domain knowledge: Finance (Mortgage, Capital Markets, Credit Union, Core Banking, Insurance, Investment Banking),Telecom, Retail Management

Operating Systems: Win 9x, Win 2000,Win XP Pro,Linux,Mainframe,Unix

Languages/Technologies: C, C++, Visual Basic, XML, HTML, Java Script, Perl, Web Services, Windows Services, Mainframe, JCL, COBOL, CICS, Main Frame, Gentran, Oracle Forms, Java, TADDM, IBM Tivoli tools, Maximo

Testing Tools: Test Director, QTP, Quality Center, Loadrunner, Winrunner, Rational Functional Tester, Test Complete, Appium,Selenium,SOA Test Framework tool (IBM China lab product),SOAPscope from Mindreef (for testing web services),Perfecto,Rational Performance Tester with SOA extension

Other Tools: PVCS Tracker, Bugzilla, JIRA, Visual Source Safe (for Configuration Management),Pega, IBM PSAT(Pre-sales Advisor Tool)

Web Proficiency: JavaScript, VBScript, HTML, ASP, ColdFusion 5/7, Flex 3.0

GUI Tools: Power Builder 6.0/6.5/8.0/9.0, Visual Basic 6.0,Visual IntraDev 6.0, Visual C++, Adobe Flex Builder

Backend Tools: Sybase, SQL Server 7.0/2000, Oracle8i,9i and 11i, MS-Access

PROFESSIONAL EXPERIENCE:

Confidential

Environment: Unix/ Linux

Language: C++

Tools: Pega, Selenium MPP,VSS, Oracle, Mantas, Quality Center, SAP tools,T24,Rally

Project Manager

Responsibilities:

• Accountability for revenue of over $6 million with a team size of over 120 employees; direct managerial responsibility for 7 assistant managers.
• Analyze the current problems of systems development, within the Model Releases, that affect the quality of delivery.
• Gathered requirements and drafted BRD, FRD, FDD, Analysis Document, Mapping Document, High-level Cross Application TDD, RTM
• Review documents drafted by Development/Testing Teams and provide/request approvals
• Used interactive dashboards in Mantas as well as queries provided by the Oracle Business Intelligence Suite Enterprise Edition Plus for enhanced investigation and enterprise-level case management.
• Strategic roadmap development for the FICC Trade surveillance program, a multi-year multi-million dollar program to migrate the current surveillance model/reports for fixed income trade surveillance from Mantas infrastructure to a new Actimize surveillance platform.
• Conducted a detailed attribute level analysis of the Asset Control product data attributes consumed by Compliance applications and identified gaps on the strategic Enterprise Security Master in support of the enterprise level Product Price De-duplication program aimed to retire Asset Control security master.
• Analyzed and documented the current state of the Reference data i.e. Product, Account, Counterparty, Ratings, and Issuer etc. sourcing from various source systems into the current Mantas surveillance platform.
• Interviewed business users, SMEs, Trading Partner asking detailed questions to gather business requirements, wants, and needs concerning the project and carefully recorded the requirements in a format that can be understood by both business and technical teams.
• Being the Product Owner I used to facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Web application automation testing using Selenium webdriver with TestNG framework
• Current State Analysis of existing Surveillance Models/Reports in Mantas and documented the functional and data requirements which included source to target data mappings, data transformation rules and the underlying business rules for each model/report.
• Change Management and establish appropriate action plans to improve and solve the problems identified in the different life cycle stages of the release. Align the improvements actions with other initiatives launched in all the AD&M teams.
• Guide the team of automation testers regarding automation, framework design and scripting
• Experience in designing/developing ETL objects for large Informatica (Power Centre 6, 7, 8,9) data warehouse
• Set up components of the TCoE-like test automation centers and performance testing centers
• IBM BPM Best Practices implementation and Process Modelling
• Coordinate with Business analysts, development, quality and testing teams;
• Delivery of technical architectural design, strategies and plans for engagements and technical leadership during the implementation of proposal and engagement.
• Used Agile software development methodologies, created and managed SCRUM artifacts (User Stories, Product Backlog, facilitated Scrum meetings)
• Own service quality for service provided by the delivery organization, ensure continuous communication & coordination with client, Driving productivity in coordination with service lines, ensure positive client satisfaction and client relationship is maintained for service delivery, Business Controls and Compliance
• Sharing Monthly Performance reports with all large customers to improve customer satisfaction and service Level. Doing Service Readiness and planning to meet all changes (Spares + Skills), Doing Trend Analysis and sharing SLA / MIS report with customers. Understand Customer Business and doing planning and service delivery accordingly.

Confidential

Environment: Java/J2EE, .Net, C/C++, Siebel, Tibco

Tools: Pega, Clear Quest, Quality Center, Selenium, Appium, Perfecto, Dev Ops,IBM MQ

Business Analyst

Responsibilities:

• Being Scrum Master at Offshore Global Delivery centre of IBM India Pvt. Ltd. I was responsible for managing resource planning and work assignments, review development and design documents to ensure the business and functional requirements are met.
• Wrote Use Cases, prepared use case diagrams and followed Rational Unified Process at every stage of the process.
• Project Planning, Monitoring & Tracking, meeting project deadlines using Microsoft Project Plan
• We worked on SLAs agreed with Customer directly .Vendor management was key responsibility of this assignment.
• Used to ensure ETL process is developed in modular fashion in shared folders and reusable objects to enforce consistency and timely development.
• I was responsible for conducting automation testing using Rational Functional Tester and QTP, mobile device management, mobile testing using Perfecto, conduct Portfolio Internal audit, review the report and submit Metrics results at the end of every release. Was responsible for testing of billing and inventory management applications using SAP SD module. I used to close the NC and/or suggestions. I was also responsible to perform RCA and LAM (Look Ahead Meetings) for my future releases. Reports like weekly team progress, system audits, baselined project documents reviews, monthly progress reports for various projects in the entire account etc. Used to be sent to all the stakeholders. I was responsible for implementation of ways for how to measure various metrics. Was responsible for Change management and participated in the inspections and walkthroughs conducted by QA teams for various projects in the account and was a part of CMMi and ISO certification audits at organisational level.
• I was also responsible for challenging migration/transition of complete SCM work from multiple vendors in Spain to India. Complete Migration happened during one year. Established 45+ FTE team in India. SLA adherence is the key. I used to identify Customer Business Requirements- Lead the process of discovering prospect’s business requirements, needs, pain points and expected business outcomes. Worked as SAP SD Sr. Techno Functional Consultant especially for billing applications for E2E implementation and develop new reports as per the business requirements. One of the major responsibilities was establishing Business Process Monitoring(dashboards).We got contract for creating UAT environment, including capacity planning and setting up complete end to end environment includes establishing all layering software’s/services. We were doing it on fixed model. Developed and managed working relationships with the different stakeholders at the client site and within the organization.
• I created documentation for sustainable custom development strategy. Designed and developed project document templates based on SDLC methodology. Created SQL reports, data extraction and data loading scripts for different databases and Schemas. Gathered requirements from users of the Clear Quest (CQ) tool for any Enhancements or change requests for any defects. Queried database using SQL for backend testing.
• I was also responsible to prepare a Weekly Status report for my portfolio of applications and submit them to Sr. Delivery manager at GD and IBM Spain Functional manager and Sr. management at GEO. I used to review the status of projects with my team’s technical/test leads thrice a week and have weekly meeting with team leads to ensure I have an eye on minute details of the projects progress. I have daily meeting with the team leads and SME’s during SIT and UAT of the project to review the defects and get deeply involved in RCA and LAMs (Look ahead meetings).

Confidential

Scrum Master

Environment: Oracle forms, Java, C, C++

Tools: Pega, MPP, SAP, Selenium, Rational Functional Tester,Perfecto

Responsibilities:

• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Testing conducted using Selenium for applications based on Java and Oracle Forms
• Automated all the existing client facing reporting by moving to the new Business Intelligence platform - MicroStrategy
• Testing and optimization of mobile apps done by using Perfecto Mobile
• IBM MQ was used as messaging platform
• Maximized ROI from software testing through consolidation and standardization
• Oracle Database testing and checked its connectivity and managed data
• Used to provide thought leadership in matters concerning the creation and deployment of virtual teams to effectively engage with customers and prospects and execute the processes of customer engagement lifecycle
• Review and analyse Training Needs for the team members and create Training Plans
• Creating and managing SCRUM artifacts (User Stories, Product Backlog)
• Ensure the quality assurance teams are staffed appropriately and adequate skills level
• Managed Risks and Issues escalated from the Testing Team.
• Predefined Metrics collection for delivery to other organizations
• Evaluated and communicated testing reports as required.
• Implemented BI across the organization to drive new efficiencies
• Decided continuous improvement actions (effective defect management plan, Lean on rejected defects, regression automation etc.)

Confidential

Technology: C#, ASP.Net, MVC, Oracle 9i,Unix

Tools: Clear2Pay, Clear Quest, Quality Center, Selenium, Mantas, Rational Functional

Product Owner

Responsibilities:

• Responsible for upgrading the current AML Surveillance platform from Mantas 5.0 to Mantas 5.8. I was leading the technology team to implement additional AML scenarios to close current gaps in AML surveillance.
• Automation Testing using Selenium, Business process optimisation, Working with Lean Six Sigma team to identify business KPI's, Communicate the business requirements to the project implementation team to ensure a smooth transition from presales to implementation stages, warranting a continuous degree of customer satisfaction.
• Worked as AR Module Expert at Client site to review functional Setups and Enhancements various customizations of Oracle Receivables Module. Project Scheduling, Task Management, Data Integration using BI Analytics, Risk and Issues Management, Resource Management, Managing Service Assurance Portfolio having three different teams PQA Team, SCM team, E2E Team.
• Key Deliverables of this team were In Process defect report, WPI Status Report, WPI Verification Report, System Test Verification Report, SIT Verification Report, Test Progress Report, Run Rate Report, SIT V& V Report, SIT V&V Test Case Report, TFR Analysis Report, NTR Analysis Report etc. Facilitated Scrum of Scrum for offshore teams in India.Evangelized the benefits of Scrum to ensure its smooth adoption
• Metrics collection for calculating effort variance, schedule variance, total no. of defects, etc. was also done by this team.Defect Forecasting for upcoming releases for keeping the focus of development teams and End to End teams for expected defects/rejected defects/closure time per defect so that improvement can be shown release by release. Reports like weekly team progress, system audits, baselined project documents reviews, monthly progress reports for various projects in the entire account etc. were sent to all the stakeholders.
• Actively participated in Design Jam Session during End to End project Discussion of projects of my portfolio. In these sessions we used to discuss functional and technical aspects of the projects with all the stakeholders.

Confidential

Product Owner

Technology: C#, ASP.Net, MVC 3 and Sql Server 2008

Tools: Pega, MPP, SAP, Perfecto, Rational Functional Tester

Responsibilities:

• Reviewing Java scripts, framework designing and creation of automation test strategy
• Monitor and advise on the performance of the quality management system, produce data and reports on performance, measured against set standards.
• Worked closely with Sales, pre-sales and other consulting personnel and the customer to ensure a smooth implementation and transition from start-up to integration/production mode.
• Used GSAP methodology for Defect management like HP quality center, project Documentations, Change management, Offshore Onshore coordination
• Used Agile software development methodologies and facilitated Scrum meetings
• Developed new reports and customizations in standard reports using Oracle Reports, APEX &XML Publisher in Distribution, Finance and CRM Services Modules.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%
• Performance engineering and testing also being done using Neoload
• Data mining, data storage and using tools like Infosphere Datastage and Qualitystage
• Ensure that UNIX shell scripts are run to load several data files in the system
• SAP testing done by automating test cases using SAP TAO framework
• Technical implementation to address complex business issues

Confidential

Technology: C++, Unix

Tools: WinSQL, Quality Center, Rational Functional Tester, Mantas,Unix, Selenium

Sr.Test Engineer

Responsibilities:

• Used to provide thought leadership in matters concerning the creation and deployment of virtual teams to effectively engage with customers and prospects and execute the processes of customer engagement lifecycle
• Actively involved in coordinating with Business/Service Delivery/Architecture/Testing team for understanding exact requirements as well as issues involved in Verification and Validation activities in order to address delivery issues, if any, in time.
• Implemented Order to Cash modules: OM, Inventory, Warehouse, Purchasing, Receiving and module integrations with OM GL, AP, AR, CM,INV within EBS system.
• Integration of iPayments, iCollections, iExpenses and iRecevables with Oracle Payables,Advanced Collections and Oracle Receivable. Understanding business requirements and to check the system functionality over all proposed requirements
• Review and analyse Training Needs for the team members and create Training Plans
• Regression testing using SAP integration of new components and business scenarios and using Rational Functional Tester and Selenium
• Review the SIT as well as UAT test plans and other deliverables like Macro Design, HLTCs(High Level Test Cases), etc.
• Facilitated Business Analysis and Data Mining workshops to identify project and scenario gaps and develop business and data requirements for implementation of Mantas Broker Investor Protection BIP software.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
• Securing the BPM estate
• Oracle Database testing and checking its connectivity and managing data

Confidential

Technology: C++, Embedded System, AT89c51,Oracle Apps

Tools: WinSQL, Quality Center, Rational Functional Tester, Mantas,Unix, Selenium

Sr.Test Engineer

Responsibilities:

• Consult with senior sales leadership in the overall team building and sales strategy efforts to ensure effective levels of organizational alignment
• Worked closely with BI improvement team; Data warehousing and Business Intelligence using ETL/OLAP tools to provide Business Intelligence solutions
• Help in designing, implementing, unit and integration testing and supporting J2EE based applications and services for Capital Markets;
• Identifying SOA and BPM roadmap toward future releases (BPM 7.5)
• Liaise with other managers and employees throughout the organisation to ensure that the quality management system is functioning properly
• Contribute to solution innovation, value proposition and win themes
• Design as well as manage responses to client RFPs, RFIs, build capability documents, marketing collaterals etc
• Carried out various setup steps, customizations and developments in GL, AP, PO, PA, AR, FA, OM, O2C BOM, WIP and INV modules.
• PL/SQL used to compile in Oracle Database
• Create training plan for Leadership skills & Language training
• While implementing GSAP methodology, I was part of offshore SCM team responsible for design and development of the demand and supply planning (SAP) solution
• Conducted gap analysis between Mantas AML and Mantas BIP databases. Facilitated data sourcing meetings with client's source system areas.
• Designing frameworks and writing scripts for automation using QTP for agile project(s)
• SAP Test Workbench was used with an environment for all test phases for
• Testing Integration of new components and business scenarios and Integration tests with other components upgrades and for regression tests
• Oracle Mantas used for AML, automated surveillance across accounts, third party transactions,etc. enabling banks, brokerage firms, and insurance companies to monitor these transactions daily.

Confidential

Technology: C++,Unix

Sr.Test Engineer

Responsibilities:

• Oracle Database testing using PL/SQL and developed New Reports and Customizations in XML Based reports using OBI/XML Publisher.
• Built Training plans for team for new comers and other employees, Datawarehousing and Business Intelligence processes implemented, Functional testing and regression testing using QTP, Risk assessment, Risk mitigation plan, Product owner for agile project(s), Test plan creation and test cases review, Proposals for resolving the issues while test case execution or logging bugs, Creation of weekly reports, interim test reports etc.; preparation and presentation of the metrics reports regarding variance etc and performance of the project to management.

Confidential

Test Engineer

Environment: ASP .Net, C#, SQL Server 2005,Oracle forms, Jira, Mantas

Responsibilities:

• Created and managed SCRUM artifacts (Use cases,User Stories, Product Backlog, etc.)
• Analysis of existing Surveillance Models/Reports in Mantas and documented the functional and data requirements.
• Business process improvement, Forecasting and planning, Advanced Excel modelling.
• Build Training plans for team for new comers and other employees, Data warehousing and Business Intelligence processes implemented.
• Functional testing and regression testing using QTP.
• Managing bid lifecycle, stakeholder management alongwith internal (Pursuit Group, Solution Design Group, Commercials & Contacts Group, Transformation Group) as well as external (IT IS - SBU, Enabler, Corporate, Foundation, verticals or Account, horizontal) teams.
• Conducted initial analysis and assessment of alerts generated from Mantas using internal/external research tools.
• Analysis of requirements and understanding the business domain (Onsite), development using agile methodology, regular client interactions through telecons and webchat.
• Generation of front end pages using JSP and in Engine functionality using Java, Servlets, JDBC.

Confidential, New York

Business Analyst

Environment: .Net, Oracle 11i, Jira

Responsibilities:

• Supported the build, AT and SIT testing activities. Analysis of logs for checking the performance of system like transactions per second and exception occurrences.
• Involved in creation of scripts for test cases. Created the test cases using RAFS Framework.
• Prepared suspicious activity reports for BSA/AML management.
• As per the mutual terms with the client, after the development of each module it was checked according to the pre-defined standards for Quality Assurance. Was part of EMC-GSAP programme.
• Created Business Rules, User Interface Rules and Use Cases for functionalities captured within the Functional Requirement documents