PROFESSIONAL SUMMARY:

• Information Technology Project Manager, highly energetic highly motivated hands - on leader with innate passion producing best in class IT Solutions, customer relationships, comprehensive project policies, and technology road maps.
• 5+ years of project manager experience in problem identification, system definition, hardware/software design, implementation/support of Enterprise Management Systems within the Fortune 500.
• Manages financial, scope, and critical path schedule for assigned projects.
• Monitors client billings, assists in obtaining payment from clients, and resolves client disputes and project billing records.

TECHNICAL SKILLS:

• PMP 3Q17, Clarity PPM, MS Project 2016, MS Project Server and Client, MS Office Suite, Agile/Waterfall, WBS, RACI diagrams, MS Visio, SharePoint 2016.
• Knowledge of technologies IBM, DEC, Dell, VMWare, Microsoft, Cisco, EMC, Oracle, and application / server virtualization, hosting, Server management, monitoring, Windows, Linux and UNIX. Ticket Management systems: Cherwell, ServiceNow.

PROFESSIONAL EXPERIENCE:

Confidential, Plantation, FL

Projects Manager

Responsibilities:

• Defines project goals, deliverable requirements, timeline, metrics, return on investment and provides escalation management and stakeholder communication.
• Synthesize strategic cost benefit analyses, evaluate risks and forecast long and short-term outcomes.
• Proactively manages change in project scope, identifies potential crises, and devises contingency plans.
• Initiate and resolve complex i ssues in unfamiliar and often in ambiguous circumstances.
• Influencing and managing decision-makers expectations, service level agreements and deployment.
• Guide builds and deployments of efficient, scalable, software initiatives and platforms.
• Recruits IT rock-star talent, provides mentoring and coaching staff to grow; ensuring staff retention.

Confidential, Wyomissing, PA

Project Planning Manager

Responsibilities:

• Managed V8 upgrade of their Kronos Workforce Labor Management system.
• Post upgrade, deploy optimally additional user functional requests.
• Created and delivered project communications, status meetings and cost/schedule progress reports.

Confidential, Englewood, NJ

Projects Manager

Responsibilities:

• Managed V8 upgrade of their Kronos Workforce Labor Management system.
• Post upgrade, deploy optimally additional user functional requests.
• Created and delivered project communications, status meetings and cost/schedule progress reports.

Confidential, New York, NY

Project Support Manager

Responsibilities:

• Captured consulting engagement, delivered agreed solutions within budgeted hours.
• Participated after-hours upgrades, troubleshooting, and on-call sessions.
• Diagnosed, developed and support Kronos Workforce system and network services.
• Created solutions, detailed project schedules, status, acquired and deployed people.
• Created project initiation, managed execution, activation and post live milestones to client agreed upon scope, delivery schedule, budget and quality.
• Researched solutions for other Human Capital Management business requirements.
• Created and delivered project communications, status meetings and progress reports.

Confidential, Detroit, MI

Expert System Designer

Responsibilities:

• Led Ford Kronos Architecture Team ensuring project tasks move forward and resolve issues.
• Assembled project plans and teamwork assignments, daily directing and monitoring work efforts, identified resources, led the architecture quality reviews, escalated functional, quality and timelines.
• Setup, back end configure, admin and integrated MS Project Server/Client and SharePoint sites.
• Tracked Key project milestones, adjusting project schedules and resource plans.
• Coordinated with all areas impacting scope, risk, budget, and resources of work efforts managed.
• Assisted PMO and program managers in identification and priority of IT opportunities identification for leveraging IT to achieve enterprise goals.
• Authored change management process, security and controls processes.
• Implemented in MS Project and SharePoint used Hybrid Agile with Waterfall.
• Performed Critical Path Analysis (CPA) to compress parallel tasks of minimal risk.
• Accountable for team Clarity PPM, meetings, risks, issues, and change control.

Confidential, Richmond, VA

Sr. Manager

Responsibilities:

• Contributed to the IT project portfolio by delivering RFPs and reviewing budgets.
• Managed vendors, led offshore staff enhancing Kronos Workforce Central.
• Tracked team financials, KPIs and published progress reports.

Confidential, Orlando, FL

Project Manager

Responsibilities:

• Directed and managed campus-wide HR BioMetric Data Terminals deployment.
• Led functional requirements, defined project plans, financial, installation support.
• Directed Ethernet wiring, contractors, functional design, build, and test plan.

Confidential, Richmond, VA

Sr. Architect

Responsibilities:

• Led V6.1 upgrade of their Kronos Workforce Labor Management system.

Confidential, Modesto, CA

Sr. Programmer Analyst

Responsibilities:

• Led Kronos v5-6 planning and upgrade of workforce technology solution.
• Delivered risk assessments, resolved issues, managed technical changes.
• Guided development of Kronos Analytics, Connect interfaces and end-user training.

Confidential, Leesburg, VA

Project Support

Responsibilities:

• Captured consulting engagement, delivered agreed solutions within budgeted hours.
• Planned and executed system software and technical architecture optimizations.
• Participated after-hours upgrades, troubleshooting, and on-call sessions.
• Diagnosed, developed and support Kronos Workforce system and network services.
• Created solutions, detailed project schedules, status, acquired and deployed people.
• Created project initiation, managed execution, activation and post live milestones to client agreed upon scope, delivery schedule, budget and quality.
• Led weekly status with stakeholders.

Confidential, Sacramento, CA

Project Manager

Responsibilities:

• Developed and led project plan to relocate unix systems of California HealthNet.
• Authored and validated project artifacts: definition, scope, capital budgets.
• Collaboratively defined tasks, dependencies, resources, risks, assumptions.
• Led weekly status with stakeholders.

Confidential, San Diego, CA

Project Delivery

Responsibilities:

• Planned and executed County San Diego Kronos migration to vendor facility.
• Pro-actively resolved conflicts in project team and client business processes.
• Reported project status to senior management.