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Project Manager Resume

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Farmington Hills, MI

SUMMARY:

  • Familiar with multiple methodologies including SDLC, ITIL and PMI Project Management Methodology
  • Ability to think analytically and creatively in order to create business solutions
  • Ability to collaborate with stakeholders and various groups to ensure an efficient and effective project implementation
  • Experience working in a software environment that focuses on creating a service
  • Results and change oriented, team focused
  • Customer centric focus with excellent relationship skills and timely issue resolution

PROFESSIONAL EXPERIENCE:

Confidential, Farmington Hills, MI

Project Manager

Responsibilities:

  • Successfully initiated and delivered 15 million dollar project. The project was called Nexus and consisted of server builds, to support the Data Migration environment, as well as the creation of Development and QA environments.
  • Manage financial aspects of the account, including physical equipment, resource and various other costs.
  • Ensure the various details of the project/s are successful, on - time and on or under budget.
  • Ensure requirements for infrastructure project align to organizational standards.
  • Drive a variety of daily meetings to ensure timelines are met.
  • Demonstrate in-depth understanding of Confidential processes, policies and methodologies.

Confidential

Project Manager

Responsibilities:

  • Lead, plan and coordinate all aspects of technical development projects from initiation through delivery.
  • Manage project initiation activities that include identifying contractual obligations, client needs and goals.
  • Ensure requirements for internal technology projects align to operational standards. Develop alternate requirements or document expectations as appropriate.
  • Assign and monitor work of project team, providing technical and analytical support and direction.

Confidential, Ann Arbor, MI

IT Project Manager

Responsibilities:

  • Led Organizational Service Costing Enhancement Integration project which will successfully implement a custom automated batch process that updates 45,000 University staff attributes that supports financial reporting for University leadership.
  • Managed multiple software customizations and enhancements to an Enterprise Application Change and Version Control System that followed the traditional Project Management Methodology approach and included 1300 hours of work, which was under the initial work effort estimated and produced a business value that improved quality for over 800 users, fixed over 100 known product issues and improved internal resource efficiency.

Confidential

Senior Technical Support Analyst

Responsibilities:

  • Lead the initiative to identify, define, manage implementation, test and move to production collaboration tool (MS SharePoint) for team that supports University developers, Business Analysts and infrastructure teams.
  • Responsible for the move of complex objects to production following documented release management procedures, including post-migration steps and maintaining the schedule of batch jobs within a project or production support effort, to protect the integrity of administrative systems supporting the work of the University.
  • Built and deployed applications to supported environments (QA, Stress and Prod) using departmental tools, procedures and guidelines.
  • Experience with system analysis, defining business requirements, system design, help document training, system implementation, and system support (early life cycle and production support) of business applications and processes.
  • Experience with performing system fit/gap analysis, system testing, including; developing test scripts, analyzing test data, reporting results to stakeholders, and researching necessary changes to tools and procedures.
  • Proven experience training and mentoring staff on new organizational business processes, procedures and applications.

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