SUMMARY:

• Over 15 years of experience in PMO, Business Improvement, Business Process Management, Consulting, IT Infrastructure Audit Management, Business Analytics and Business Intelligence, Banking & Securities, Data Warehouse, Informatica, Business Objects, DB Security and Technical Support.
• Excellent skills in client interfacing, requirement gathering, user support, quality assurance, problem solving, and documentation.
• Works independently and partners with application program managers/directors, stakeholders and system level subject matter experts to drive the work of the project team for large or highly integrated projects and programs.
• Demonstrates excellent management and leadership qualities with and across the company, as well as with corporate business partners Go - to person on project related issues
• Hands on experience in various models such as Waterfall model, Agile model and Incremental model and performed GAP analysis to identify problems and inconsistencies.
• Strong domain/ functional knowledge of the Telecommunication platforms and protocols and have outstanding business communication skills.
• Strong knowledge of Project management skills such as time estimation, task identification, risk analysis and scope management and resource management.
• Achieved Project Management Program 4.1 level
• Project Manager with Knowledge and experience in Scrum/ PMBOK Methodologies
• Strong Client Relationship Management, People Management, Project Reviews, Communication, Status/Dashboard & Metrics Reporting, Project Planning and Tracking, Onsite-Offshore co-ordination, Effort Estimation.
• Industry experience includes Banking, Financial, Retail and Manufacturing
• Experienced in working on Proposals, resource planning, budget planning, Kickoff new projects, SOW.
• Successfully managed complex projects with global implementation, and rapidly evolving requirements.
• Adept in providing Analytical Support to key business Applications /solutions
• Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases.
• Acted as liaison between management and development team for Requirements and QA.
• Having rich experience in translating Business requirements to understandable IT systems requirements and Implementing CMM Methods & Procedures across the organization.
• Excellent team player with good communication skills.

TECHNICAL SKILLS:

Languages: C++, Basic, PLSQL, JavaDatabases: Oracle, Sqlserver, Sybase, Access, Foxpro, Teradata, Netezza.

Operating systems: UNIX, Windows (3.x, 95, NT, 2000, XP, Vista,7, 8 and10).

Tools: VB, BTEQ, Rational Clear Case, MS Project, JIRA, Clarity, Rally, TWS, Planview, Autosys, ESP, Remedy, HP SM, HPPPM, Service Now.

ETL: Informatica, SSIS

Reporting: Business Objects, SAP HANA SQL Reporting, Crystal Reports, Knowledge on Tableau

Infrastructure: SCCM, ALM

Servers: Solaris / AIX / Windows 2008, 2008 R2, 2012 R2.

Quality: Six Sigma Green Belt

PROFESSIONAL EXPERIENCE:

Confidential, Southfield, MI

Project Manager

Responsibilities:

• As a Project Manager, I possess and use strong project management skills and leadership abilities to deliver information technology solutions projects based on client's platform.
• Worked on software products on a cloud platform using state of the art cloud technologies, for the Covisint Identity Management Solutions.
• Extensively experience on implementing solutions using micro services, event driven design, NoSQL databases, data migrations, system migrations, cloud foundry, Aws and deep knowledge on identity and IoT domain.
• Lead and Managed project lifecycle activities from initiation through closure.
• Establish a configuration management library for the project and ensure all project documents are effectively managed within the library.
• Track and report on project milestones and provide stakeholders with a regular status of the project.
• Track and report the financial status of the project regularly to the key stakeholders.
• Experience in Agile delivery engagements through Scrum and Release Management.
• Working with key stakeholders to prepare a Project Schedule, overall scope, deliverables, organization, high-level schedule, and associated project management procedures for the project.
• Pro-actively resolve project issues and solve problems throughout the project to achieve expected results.
• Establishing a project quality plan and managing performance.
• Lead, coach, and motivate project team members proactively.
• Consistently apply client's project management methods and contribute experiences and knowledge to continuously improve client's project management methods.

Technology: Ms Project, Ms Visio, Windows 2012 R2, Windows 2008 R2, SQL Server 2008 R2,Ms Office, Net Suite, Jira, Release Management, Maria DB

Project Manager

Responsibilities:

• Responsible for the management of small, medium and large infrastructure, Advisory, Tax and Assurance projects.
• Developed strategic relationships with PwC IT team and business users.
• Upgraded the SCCM Servers from old version to the new one SCCM 2012 Sp1 R2 Cu1 across various regions (US, UK, ME, CRB and BZL).
• Upgraded the HP ALM to the latest version 12.5 along with Agile Module and integrated the TFS 2015 with the same.
• As a PM for GHRS Confidential TAX Pharma and Analytics Reporting moved the scripts and provide the automation approach to PWC for the TAX Pharma and Analytics Reporting .
• Drove the strategic vision, architectural design and creation of a centralized data warehouse. Responsible for the scope, plan, budget, staffing requirements, server selection, software selection, database designs, capacity planning and security levels. Successfully delivered the corporate data warehouse on time and on budget.
• Directed the development, deployment and support of an enterprise wide web based reporting system.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospe to communicate confer with the various people involved in the project both offshore and onsite and ensured that each finish the task assigned to him on time.
• As a business analyst / project manager had good interpersonal skills and could deal with all kinds of people; for instance, from a foreman to a senior manager.
• Worked with exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands
• Analyzed business partner's operations to understand their strengths and weaknesses and determine opportunities to automate processes and functions.
• Document business processes using customized Business Process Modeling Notation in MS Visio and/or enterprise architectural tools
• Research & recommend best practices to streamline, simplify, and increase compliance of the business process; analyze the root cause of risks or issues and provide solutions
• Collaborate with IT or other technical teams to design the right future-proofed solution to satisfy the business needs
• Comprehensive project management of new business application initiatives, performing requirements, gathering resource management, gap analysis, implementation configuration, scope control, testing according to project methodology
• Managed and maintain project information, including feature definition and scope, and epic and scrum planning.
• Drive efficiency and operational improvement through business process definition, system alignment, and optimization of standard business application functionality.
• Instructed and modeled core agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
• Constantly confer with the senior management of the company and make presentations as to how the project is developing.

Technology: Ms Project, Ms Visio, Windows 2012 R2, Windows 2008 R2, SQL Server 2008 R2,Ms Office, HP SM, HP PPM, DW, SQL.

Project Manager

Responsibilities:

• Serves as the system and process requirements interpreter between developers and Enterprise Service Delivery User Community.
• Conducts meetings with users to identify requirement needs and develops detailed user stories with applicable acceptance criteria
• Creates and manage approved 2-3 month backlog of clearly defined and prioritized user stories
• Gains approval of user stories and Functional requirements documents (FRDs) by users, Development teams and Business Architect
• Database Design and Schema, Interpreting, using complex logical data and object models to guide technical design decisions and overall business application strategy.
• Work with business community to document functional test scenarios, test plans and end user acceptance testing criteria
• Participate in technical design sessions, working with technical resources, to provide insight during solution development
• Provide ad hoc data queries or reports to the business for analysis using TOAD, Ab initio or other query tools
• Experience in co-coordinating with business and IT across all phases of software development life cycle.
• Project Architecture and Analysis of new requirements for application patches or upgrades to determine the impact to business and integrated systems
• As a business analyst looking for an opportunity to make a difference by bringing my enthusiasm and expertise to the forefront of a leading company’s business analysis and business decisions.
• Driven the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.
• Drive efficiency and operational improvement through business process definition, system alignment, and optimization of standard business application functionality.
• Identify gaps between the current deployment of applications and future requirements that have evolved due to organizational growth, changes, or strategy. Translate business requirements into system definitions and solutions.
• Promoted use and acceptance of project methodology and documentation standards.

Technology: Ms Project, Ms Visio, Windows 2012 R2, Windows 2008 R2, SQL Server 2008 R2,Ms Office, HP SM, HP PPM, Ab initio, Toad, Netezza, Service Now.

Project Manager

Responsibilities:

• Project Planning, Execution, Monitor and Control all management plans to meet program/ project objectives
• Conduct project Kick-off meetings, project review meetings on project plan, milestones, deliverables and Lessons learned and Project closing.
• Project Scoping, Estimating, Scheduling & Costing Plan budgetary forecast and resource forecast for the projects. Work with minimal direction to execute the project life cycle for complex projects dealing with all components of operations/ infrastructure.
• Responsible for end to end Delivery within agreed upon constraints and time-boxed sprint planning and execution.
• Managing On-site and offshore teams to work together to meet the project objectives. Acted as Liaison (point of contact) with the internal customer’s & offshore team
• Ability to work with different levels of management throughout an organization, excellent customer focus, and ability to manage multiple projects simultaneously
• Day-to-day activities of projects and staff; communicate with project teams to ensure project deliverables are on schedule and within cost parameters
• Suggest recommendations to management about schedules, prioritization and resource allocation with input from team members
• Experienced in collaborating with developers and subject matter experts to build the technical vision and analysis trade-offs.
• Finance management including finance forecast and managing accruals & actual, work packs (Sow) to vendors, invoice receipt & approval
• Managing business users by working closely to ensure the project meets business needs and Identifying user training needs and devising and managing user training programs within the defined budget. Definition and management of the User Acceptance Testing program.
• Have good knowledge and experience in Project Management, EDI, ERP systems and delivery of complex technical IT projects and services

Technology: Ms Project, Ms Visio, Windows 2008 R2, SQL Server 2008 R2,Ms Office, HP SM, HP PPM..

Project Manager

Responsibilities:

• In the role of TPM (Technology Project Manager), I was responsible for managing large scale, high risk, high visibility (IT projects) and new business initiatives from initiation to delivery.
• This includes but not limited to understand customer requirements, budget, objectives, user expectations and a plan accordingly making sure project are delivered on time, within budget and within company IT standards.
• Performed all major aspects of a project management like - project discovery, kickoffs, drafting and driving project plans, project sizing and forecasting, scope, time and budget management, risk identification, status reporting, closer etc.
• Supported critical CR implementation activities involving game planning, communication planning, status reporting and co-ordination.
• 2+ years of experience supporting Time Sheet and Resource Management HP Project and Portfolio Management (HP PPM) modules.
• Familiarity with project and portfolio management and how this tool supports them.
• Successfully migrated more than 25 projects from Waterfall to Scrum
• Perform the installation and configuration of SAP Business Objects XI 3.1/4.0 based upon SAP Best Practices;
• Configure CMS cluster, deploy war files, and configure app servers for SAP Business Objects XI3.1/4.0 on Licensee*s Test environment;
• Integrate SAP Business Objects XI 3.1 with Licensee*s Active Directory/LDAP and implement single-sign-on;
• Road map creation for migration, Pre-Upgrade/migration Best Practice, Post-Upgrade/Migration Best practice
• Proven ability to implement SAP BI solutions aligned with business objectives, enabling clients to leverage their Business Intelligence investment.
• Gathered and analyzed the requirement to replicate the ECC content in HANA using data provisioning.
• Assisted SAP Basis team in installing HANA 1.0 and solely integrated it with Business Objects 4.0 and BODS4.0.
• Established the best modeling and recommended strategies for BOBJ environment and architecture for SAP HANA
• Installed BOBJ 4.0 and BODS 4.0 and configured SAP and Windows AD authentication for Business objects enterprise
• Integrated BOBJ 4.0 and BODS 4.0 with SAP HANA1.0.
• Migrated HANA content from development, testing environment to Production environment using delivery units
• Developed Webi reports and dashboards for different operations and finance KPI'S like Project planning, quality management etc.
• Created Universes on top of HANA calculation views and developed the Webi reports and dashboards using IDT
• Have good experience in EDI related to Data warehousing
• Managed the initial proof of concept initiative that was successful in securing the funding to carry the project in to full production implementation. Produced a working prototype utilizing Oracle Warehouse Builder and select features of the 11G initial release. Presented the POC findings to sponsors and business community to garner acceptance and support.
• Project managed and coordinated the activities for both the business and technology communities during each phase. Developed Project Scope, project definition documents and overall project plan. Distributed and managed project deliverables amongst Bentley internal staff and contract resources, tracking and reporting activities to all project participants on a persistent basis.
• Supervised and participated in logical and physical data structures creation, determined and defined business rules for data scrubbing, transformation and data refresh frequencies.
• Structured and scheduled vendor reviews during reporting and ETL tool selection process. Arranged for software delivery, installation and subsequent IT/User community training of the Business Objects reporting suites
• Managed overall vendor/customer accounts for a function/department, including effective budget management.
• Ability to develop detailed project plans, budgets and schedules based on input from the project team. Ensures all plans are current and are in alignment with stakeholder expectations.
• Performs full range of standard professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues. Identifies problems and possible solutions and takes appropriate action to resolve.
• Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data.
• Monitor infrastructure project portfolio to ensure timely updates and performance reporting process.
• Improve project management capabilities, knowledge, competence, and skills. Provide up-to-date portfolio-level status reporting to executive management.

Technology: Ms Project, Ms Visio, Windows 2008 R2, SQL Server 2008 R2, Informatica, Business Objects XI R2 4.0 SAP HANA, Ms Office, HP SM, HP PPM, Data warehouse.

Project Manager

Responsibilities:

• As a PM I was responsible for managing various projects within the retail department. These Include managing Corporate and Stores Portfolio.
• Project/delivery management along with good Delivery management skills through proactive stakeholder’s engagement/communication and the detailed tracking of delivery activities, timelines, issues and risks.
• Having a good attitude, proactive, analytical and like to do detailed project management work. Detailed project management tracking of timelines, activities, dependencies, issues and risks.
• Managing all the POS system of the CSI and forming business case, budgets and project managing a schedule of works.
• Having a good experience with formal project management methodologies using Agile methodology.
• SDLC process on software product/applications Risks/Compliance process Quality Control/Assurance process.
• A progressive culture of continuous improvement for Merchandise Master Data leading to service level commitments, data accuracy and system leverage
• Develop and manage strategic staffing model for Merchandise Master Data providing succession planning, career pathing and insulating the business from turnover
• Continually evaluate cross functional data accuracy dependencies and collaborate with internal teams to identify alignment opportunities across Merchandising, Planning and Allocation, Global Sourcing, Supply Chain and Store Operations
• Regularly assesses the value of existing processes and makes recommendations to better the process. Identifies and incorporates project management best practices in to their work
• Technical ability to identify complex risk issues, formulate and manage a sequential course of action that will allow the issue to be managed and addressed.
• Able to anticipate the consequences of decisions and Planned quality related events and performed quality assurance.

Technology: Ms Project, Ms Visio, Windows 2008 R2, SQL Server 2008 R2, Ms Office, HP SMDomain: Retail Management

Project Manager

Responsibilities:

• Oversee security and user management, including users, groups, roles, privileges, and permissions
• Participate in automation of monitoring SSIS environments
• Do proper validation for critical tables and ensure the data integrity.
• Participate in projects and proactively build relationships with Business Units to understand new requirements, facilitate design discussions, and ultimately implement a finalized solution.
• Develop teamwork and leadership skills by working with offshore colleagues to ensure work activities transition efficiently between shifts.
• As a database System Administrators\Designers was the key senior technical advisors designing, programming, optimizing and maintaining database solutions.
• Provide first level production support for Capacity Management databases and portals. Monitor Capacity Management databases and portals to avoid and detect outages.
• Test current and new functionality of capacity web portal on daily basis.
• Check, maintain, verify data files for timeliness, accuracy and quality using scripting and automated processes.
• Verify accuracy of capacity reports prior to distribution Update in-house and vendor capacity tools with new server information.
• Followed the Agile project management methodology for the delivery.
• Identify infrastructure goals and project delivery clearly. Define all activities necessary to acquire project goals and objectives.
• Evaluate and determine plan variance from project performance. Collect and present performance information related to infrastructure projects.
• Ensured the quality and integrity of Capacity Management team tools and reporting.

Technology: Ms Project, Ms Visio, Windows 2008 R2, SQL Server 2008 R2, SSIS, Ms Office, HP SM, Data warehouse.

Module Lead

Responsibilities:

• As part of Production support, I have also worked as Informatica Administration, everything from installation, to repository maintenance, scheduling etc.
• Oversee security and user management, including users, groups, roles, privileges, and permissions
• Participate in projects and proactively build relationships with Business Units to understand new requirements, facilitate design discussions, and ultimately implement a finalized solution.
• Performed database health checks and tuned the databases using Teradata Manager.
• Refreshed the data by using fast export and fast load utilities.
• Used Teradata Administrator and Teradata Manager Tools for monitoring and control the system.
• Creating and modifying Multi loads for Informatica using Unix and loading data in Data Warehousing.
• Working as an On-Site Teradata Lead DBA, doing DBA activities that are Implementation of data and table-level security, setting up access rights and space rights for Teradata environment. Performance tuning, Monitoring and reporting Review system utilization by user.
• Develop teamwork and leadership skills by working with offshore colleagues to ensure work activities transition efficiently between shifts.
• Show cased independence and initiative to prioritize heavy workload, to manage the expectations of customers and to meet communicated deadlines of both projects and operational tasks.
• Understands and documented business and application requirements to make design decisions that are both financially sound and result in stable systems that meet operational standards.
• Act as a role model and positive influence for colleagues in support of firm, practice, unit, and customer missions, objectives, goals, and values.
• Sharing best practices, collaborating with Risk Management teams and Project Management to maximize transparency and influence program delivery, Comply with existing Ethics and Data Security policies, standards and processes.

Technology: Ms Project, Ms Visio, Unix, Informatica, Business Object XI R2, Teradata Security, Bteq Scripts, Remedy, Integrated Data Warehouse.

Project Engineer

Responsibilities:

• Produced complex 'ad-hoc' queries and reports requested by external and internal customers using Business Objects
• Design and develop data extracts from source SQL databases to meet analytics and reporting request
• Partnered directly with internal and external customers to research and troubleshoot data questions and issues
• Collaborated on problem resolution, team decisions and project planning
• Monitor plan dates and meet individual deliverables as well as support other team members to ensure project success

Technology: Business Object 6.5, Oracle, Unix Remedy.

Project Engineer

Responsibilities:

• Extremely high knowledge of operating systems and office software suites
• Familiarity with a diverse set of hardware configurations and ability to communicate technical information.
• Capability of handling Networks, Creating User accounts, assigning rights and sharing permissions, managing profiles and policies, IP addressing.
• Conducting daily/weekly/monthly operations conference calls with the clients to discuss and resolve ongoing operational/strategic issues and to maintain cordial relationship with the clients through frequent on-line interaction.
• Comfortable with both live and remote troubleshooting situations

Technology: Windows 3.x to Windows Vista, Mac 7.x to Mac OSX, Multimedia

Analyst

Responsibilities:

• Worked for Confidential clients of Ford Motor Company handling North American Payables.
• Processed accounts payable and expense reports in accordance with established policies and procedures.
• Prepared checks by ensuring proper support is attached for review.
• Reconciled monthly corporate statement to support documentation and managed to resolve any discrepancies on a timely basis.
• Prepared monthly entries to the general ledger and prepared corresponding account reconciliations and assisted in the monthly closing process.
• Evaluated and implemented internal control policies and procedures.

Technology: Mainframe ERP, Ms Office. Six Sigma Green Belt

Analyst

Responsibilities:

• Worked for Confidential Client of GE Capital International Services.
• Efficiently served as a liaison between the business and IT Business needs.
• Accountable for documentation of Functional requirements and handed over to Technical Architecture team. Analyzed business operation’s strengths and weaknesses.
• Identified opportunities for automating processes and functions.
• Underwent & completed the Green Belt training of quality.

Technology: Mainframe ERP, Ms Office, Six Sigma Green Belt