PROFESSIONAL EXPERIENCE:

Confidential, Costa Mesa, CA

Program Manager

Responsibilities:

• Primary responsibility is managing several programs in a parallel manner, as well as implementing software release management.
• Support in the creating process for the PMO department including go to market activities.
• Building the release management department and creating processes.
• Provide appropriate communication to executives, stakeholders and team members.
• Track all deliverables, milestones, risks and issues as well as mitigating them when necessary.
• Communicating all release items, release schedule and issues for internal programs as well as with our vendors and partners.
• Interacting with a diverse group that are allocated in different time zones.
• Agile methodologies adapted.

Confidential, San Diego, CA

Project Manager

Responsibilities:

• Central responsibility i ncluded managing a number of concurrent projects delivering customized software, mainly for casinos.
• Ensur ed deliverables are within timeframe by having a clear scope, constant follow - ups, avoiding / mi tigating risks in a timely manner as well as resolving issues early-on.
• Tracked project milestones and deliverables.
• Communicated and coordinated within team and stakeholders to avoid any miscommunication as well as directing and leading the project successfully.
• Professionally interacted with a diverse group, executives, managers and subject matter experts by providing and presenting project information with the level of details as needed.
• Updated and sustained project plan accuracy.
• Agile methodologies adapted.

Confidential, Culver City, CA

Project Manager

Responsibilities:

• Primary responsibility included managing and the execution of releasing media content online.
• Ensured deliverables were within timeframe and cost by having a clear scope, constant follow-ups, avoiding / mi grating risks in a timely manner as well as resolving issues early-on.
• Tracked project milestones and deliverables.
• Communicated and coordinated with team, subcontractors and stakeholders to avoid any miscommunication as well as directing and leading the project successfully.
• Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Professionally interacted with a diverse group, executives, managers and subject matter experts by providing and presenting project information with the level of details as needed.
• Updated and sustained project plan accuracy.
• Waterfall and Agile methodologies adapted.

Confidential

Program Manager

Responsibilities:

• Main responsibilities included managing a number of concurrent projects that delivered hardware and software (average of 8 web-based projects).
• Clients were from different industries: healthcare, banking, government, and telecommunications and the number of employees ranged between 3,0 00 and 22, 000.
• Tracked budgets with a range of $500K to $40million.
• Managed and directed an international team (on 4 different continents) to provide all deliverables and support to the client in a timely manner. Deliverables provided were based on international standards. Support was 24X7X365.
• Gathered business requirements and provided recommended technologies as well as stages needed to achieve their goals.
• Ensured customer satisfaction as well as receiving appropriate signatures and approvals.
• Specific project reports were prepared for team members, stakeholders and upper management.
• Project milestones and deliverables were tracked.
• Tracked issues with clients and ensured they were resolved in a timely manner (within SLA).
• All projects delivered were considered successful.
• Waterfall, Agile and JAD methodologies adapted.

Confidential, El Paso, TX

IT Manager

Responsibilities:

• Principal function included supporting current systems and databases (Microsoft Great Plains and numerous in-house applications built to win bids with the US military).
• Followed up with IT-consulting companies and vendors to deliver on requested customizations of systems.
• Provided recommendations on technologies to use to reduce overall cost and improve efficiency.
• Built and updated SQL and Tableau reports
• Used the issue tracking software - created in-house by myself - to follow up on specific issues and saving the company over $500K.
• Tracked budgets with a range of $50K - $1.5million.
• Proactively communicated and collaborated with external and internal customers to analyze the information needs and functional requirements and delivered the artifacts as needed by the company and the military for a successful project.
• Collaborated with the developers and subject matter experts to establish the technical vision and analyzed tradeoffs between usability and performance needs.
• After the successful launch of the projects, business efficiency increased by 26% and company growth by 2%.
• Waterfall and JAD methodologies adapted.

Confidential

IT Project Manager

Responsibilities:

• Primary responsibilities include supporting current systems (off the shelf and in-house applications) as well as updating and purchasing the required hardware and infrastructure.
• Prepared informational reports for upper management to support in the planning of company growth
• Abstracted up from low-level information to general understanding, and distinguish user requests from underlying true needs.
• Proactively communicated and collaborate with external and internal customers to analyze information needs and functional requirements and delivered the required artifacts as needed to build the customized applications
• After directing the successful launch of the projects, company revenue doubled, profits increased by 12% and clientele increased by 56%.
• Waterfall, Agile and JAD methodologies adapted.

Confidential

IT Global Team Leader

Responsibilities:

• Primary responsibilities included implementing, training, provide awareness sessions and manage the Anti-Money Laundry, Credit Recommendation Facility and Policy Management systems on an international level.
• Collaborated with senior management and stakeholders on project status and provided ways to move forward, such as the order in which continent (hub), should projects be implemented.
• Followed thru SDLC and ITIL framework for all projects.
• Developed and tested databases with Microsoft SQL and Microsoft Visual Basic .NET.
• Reported to upper management on the level of awareness, of the bank’s internal and international policies, of the employees.
• Followed up on IT audit.