PROFESSIONAL SUMMARY:

• A people centric Agile Coach and Scrum Master with 18 years of Project Management experience who delivers highly valuable outcomes that delight customers.
• A courageous and insightful decision maker who makes the right judgements, changing the consensus to get the best results.
• Expert at building high performing, self - organizing teams that deliver quality solutions with a naturally low operational overhead, while developing and maintaining a magnificent team spirit. Proven track record for enabling change to Agile methods from traditional waterfall methods.
• Known for getting things done while taking organizations on a value driven Agile journey.

SPECIALTIES AND AREAS OF EXPERTISE:

Specialties:

• Natural coach who helps teams develop ways of delivering the most value from their talents and efforts
• Focused on delighting customers through high value outcomes
• Able to take both the strategic view and work with absolute detail, as necessary
• Transparent with all stakeholders including customers, team et al
• Proven expertise in managing vendors, including negotiation and intellectual property law
• Instinctively sees the most efficient way to get things done

AREAS OF EXPERTISE:

• Project Management
• Agile Coaching
• SAP ERP / Oracle EBS
• Web / Product Development
• Document Management
• Technical Leadership
• Change Management
• Change Requests
• Strategic Planning
• Mentoring
• EDI
• Hybrid Cloud
• Program Management
• Requirements Analysis
• Business Intelligence
• Business Process

Senior Project Manager/Scrum Master

Confidential

Responsibilities:

• Provide project management and agile leadership in multiple development and infrastructure work streams to enable enhanced HPE Partner experience, revenue visibility, order management etc. This includes leading the efforts for:
• Partner Ready Portal (PRP) development to enable enhanced user experience, eCommerce functionality, integrations with external systems (e.g. Siebel, SAP, Salesforce and MDM), and workflows using Liferay as the portal platform
• Lead projects to enable, align, and coordinate IT activities for mergers and acquisitions, such as integration of systems, master data management and on boarding of new customers and partners
• Software development aligning Agile, scaled Agile and Waterfall methods with offshore teams in India, China, Romania, France, and across the globe
• Scrum Master and Coach, enabling better practices and mentoring in Agile methodologies to provide real world benefits
• Development of mobile apps (Order Tracking and Order Management for example) with features like voice recognition, fuzzy search and carrier delivery information.
• Understanding business direction and aligning these efforts across the program
• Oversee multiple projects across all phases of development.
• Manage key application release schedules, ad-hoc projects and key infrastructure initiatives
• Proficient at managing multiple priorities in a fluid, geographically dispersed environment
• Document and manage project schedules, timelines, identify and mitigate risks and communicate them with key stakeholders in a timely and concise manner
• Work closely with numerous IT teams and cross-domain partners to manage timelines and project deliverables.
• Liaise and manage key relationships between IT and business stakeholders
• Proven ability to converse with technical SMEs on issues and requirements
• Ability to wear multiple hats as the situation demands such a program manager, release manager and Scrum master/coach

Senior Project Manager/Scrum Master

Confidential

Responsibilities:

• Provide leadership to an overall program team focused on the delivery of strategic billing and product management applications. This includes leading the efforts for:
• Understanding business direction
• Vendor analysis and selection
• Project planning
• Resourcing
• Budgeting
• Agile Coach and Scrum Master
• Business change management
• Overall program communications
• The main goals of these programs were to:
• Replace the 7 legacy billing applications currently in use at Rackspace with a single enterprise solution (Oracle BRM)
• Implement a new enterprise product catalog solution that would integrate into existing sales applications and inventory systems (Oracles EBS/Product Hub)
• Additional accomplishments:
• Design a complete Capital Expenditure re-design process, including the as-is and phased approach to implement the new design
• Implement Vertica to calculate Use Tax in Oracle
• Master data management (MDM) - Integrated and implemented MDM, business intelligence (BI) and data warehousing (DW / EDW) solution
• Coached in appropriate Agile methods (Scrum, TDD, Kanban etc)

Project Manager/Scrum Master

Confidential

Responsibilities:

• Primarily responsible for software development using waterfall and agile methodologies for fracture network simulation and visualization using TFS
• Utilizing on and offshore teams, I was responsible for on time and on budget delivery for on-site data and job site data for drilling operations as well.
• Duties include daily stand-ups, Scrum ceremonies, and reporting up to stakeholders and the PMO.
• The strategic goal of the software was extensive time saved in drilling and exploration, which ultimately reduced costs in this type of operation.
• Additionally, I mentor other project managers and Scrum teams in adopting effective agile methods (Scrum, Kanban, TDD etc)

SAP Program Manager

Confidential

Responsibilities:

• Provided project management and SAP expertise to a portfolio of SAP related projects across lines of business.
• Projects include updates to SAP, patching, and performance improvements
• SD, FICO, WM and MM modules implemented using ASAP methodologies. This improved and streamlined enquiries, proposals, quotations, pricing and more. The sales and distribution module also improved inventory control and management.
• Vertica implementation for reporting and analytics, Tax audit compliance update
• SAP GTS feasibility project
• Provided direction in implementing Agile methods to SAP projects as Agile Coach and Scrum Master
• I provided best practices and worked with leadership to provide transparency in project reporting.

SAP Program / Interim IT Director

Confidential

Responsibilities:

• SAP Program Manager (FICO, WM, SD, MM) advising the company President and other corporate executives on end-to-end SAP project execution including vendor selection, program budget & estimates, work plans, staffing, change control, business process change, SAP training, stakeholder expectations and managing overall program execution.
• Responsible for reviewing tasks, deliverables and project progress for each team on the SAP project including business teams, PMO, Systems Architecture, Business Transformation, Change Request Management, RICEF Development, Business Intelligence, and Legacy Systems Integration. Managed Information Technology for a $300 million company providing hair care products to both domestic and international markets.
• Provide oversight and leadership to Helpdesk, Application Development, and Systems Administration.
• Established previously nonexistent policies and procedures to streamline operations and meet company timelines, objectives, and budgets for IT.
• Identified ongoing IT and business process improvements, operational gaps, and potential remediation steps.
• Identified key areas in Business Transformation and process improvement that kept key staff in the business motivated and on track for the SAP implementation.

Project Manager

Confidential

Responsibilities:

• Project manager for the HP Risk and Mitigation (Global Procurement/Quote 2 Cash) group and working with the larger PMO organization.
• Provide ‘best practices’ for a portion of a multi-million dollar SAP migration (largest SAP implementation in the world) project for purchase order migrations, labor entry and reporting, as well as Interim Mode of Operations (stop gap design) and Future Mode of Operations, ROI/CBA, OCM, Change Request Management, Report Design, Metrics, Risk and Mitigation analysis to the larger Global Procurement organization and other groups impacted by the SAP migration.
• Responsible for resource analysis/ staffing, and project budgeting/forecasting for Q2C both domestically and off-shore.
• Identified business transformation process improvements, operational gaps, and remediation steps.
• Provided ongoing support for the update and maintenance of policies, procedures, and other activities
• Coached in appropriate Agile methods (Scrum, TDD, Kanban etc)

IT Project Management and SDLC Subject Matter Expert

Confidential

Responsibilities:

• Provide high level IT consulting services for a variety of clients; conduct in-depth project and vendor reviews, develop organizational assessments and present workshops on new technology systems and applications.
• Contribute strong Business Transformation and leadership skills to enhance efficiencies in project assignment; instrumental in developing critical communications plans that allow clients to maintain insight into project progress.
• Functioned as a liaison to internal departments and aided in filling gaps between written procedures and staff execution; recommended and lead process re-design and coordination of remediation efforts for poorly performing projects
• Provided best practices in implementing Agile methods (Scrum, TDD, Kanban etc)

Sr Project Manager

Confidential

Responsibilities:

• Applied exceptional project management leadership in gathering and documenting requirements, developing plans and executing implementations; designed prototypes and contributed to usability testing processes.
• Ensured optimized compliance with state and Federal requirements; served as key liaison for project updates and problem resolution.
• Acted as Project Manager for Arizona Dept of Public Safety project; gathered business requirements from across the state and AZDPS’s major stakeholders to assess where portable biometric capability could aid criminal and civilian biometric management/processing.
• Developed biometric plan with detailed technology requirements; defined project scope and timelines, interacted with vendors supplying data and provided key project oversight from inception to completion.

Global IT Architect/ Project Manager

Confidential

Responsibilities:

• Provided oversight for SAP User Acceptance Testing process and training for business partners on the implementation and coordination of UAT test cycles; ensured timely reporting of UAT cycles and evaluated readiness utilizing the application under test.
• Collaborated with management teams to ensure that Boeing Defect Management processes were followed for all testing engagements; worked extensively with Architects to design and deploy advanced business systems, while maintaining compliance with relevant architecture principles and standards.
• Enhanced enterprise IT strategies for all client engagements; standardized project methodologies, governance and documentation processes.
• Aligned IT with business strategies that leveraged current business and technical architectures.
• Provided Business Transformation leadership and risk assessment mitigation.
• Introduced fitness checks into project lifecycle and stabilized ad hoc support operations.

Project Manager/Data Modeling

Confidential

Responsibilities:

• Conducted in-depth legacy requirement analysis to develop customized solutions to support the Integration/migration of legacy data to SAP 4.6c; evaluated business requirements including documentation of user requirements, enterprise data definitions and technical specifications to provide for a seamless transition.
• Provided critical project management oversight to troubleshoot and resolve ongoing issues; defined data models for transportation, MM, and WM in the SAP R/4 Enterprise structure.
• Instrumental in leading unit test scenario preparation, integration testing, user testing and project documentation.

IT Manager

Confidential

Responsibilities:

• Provided leadership to system administrators and helpdesk
• Maintained 99.99% uptime for all systems involved in reporting out human subject drug trails
• Developed security standards, procedures, and guidelines for multiple platforms
• Utilized in-depth technical knowledge and business requirements to design and implement secure solutions to meet customer / client needs while protecting the corporation's assets

Windows Server Administrator / Project Manager

Confidential

Responsibilities:

• Worked with a team of 15 to develop and maintain a 350 Windows server and Netware LAN.
• Configured and monitored Cisco (6509 switches, AS5300 access server, and 7200 series routers) equipment.
• Developed comprehensive enterprise network monitoring system that allowed alerts to be issued when there was a problem resulting in 25% less down time.
• Installed and maintained 100 physical servers with VMware or Citrix that met application and end user requirements. Citrix was used to present desktop and applications to 15000 users in 1200 remote locations. VMware was used extensively for application and service redundancy.
• Wrote extensive installation and maintenance documentation for servers and client/server applications used for troubleshooting and disaster recovery.
• Developed standard server and desktop image(s) that facilitated rapid server deployment.
• Lead project for document-searching capability by utilizing client-server side functionality to generate search criteria, run search functions, retrieve appropriate documents, filter document lists, view documents, printing documents and save documents for patient and billing documentation that eliminated 80% of paper and migrated most of the manual processes to technology.

IT Manager

Confidential

Responsibilities:

• Supervisor for 7 IS staff personnel. Duties include daily tasks assignments resolution follow-up, training and annual reviews.
• Performed all phases of network design from concept through delivered product.
• Provided expertise and management for network development programs for company providing LAN/WAN based system for enterprise wide data storage and output.
• Responsible for engineering and business computing needs including financing, planning, setup, operations, networking, integration of database, network design/development and engineering applications using Microsoft SQL in a multi-vendor equipment such as IBM, COMPAQ, Gateway, HP and Dell. Early adopter of Citrix for 3 remotes sites in Canada and Mexico
• Early adopter of virtualization technology (i.e. VMware) for server break-fix and web server farms (2 physical server with 4 virtual on each).