Project Manager Resume RI - Hire IT People

SUMMARY:

Solutions - driven business analyst with a proven record of improving efficiency, productivity, and profitability through workflow analysis, recommendation development and solution implementation; expert at managing multiple projects with the ability to build and maintain solid relationships.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

Directed all phases of multiple System Development Life Cycle projects while managing scope, quality and timelines.
Led team meetings, ensured coordination and collaboration among team members to ensure successful project execution and operational excellence.
Defined and managed project objectives and project scope while working with project team, management and client through project implementation.
Planned and facilitated project review meetings to expedite requirements and resolution of issues and risks, including recommendation development and negotiation.
Developed and implemented detailed project plans with defined phases and tasks, interdependencies and resource requirements.
Mentored business analysts and ensured functional and non-functional requirements were captured in SOWs and BRDs
Acted as a point of contact for client and worked as a Business Analyst when needed.

Confidential, RI

Metrics and Reporting Analyst

Responsibilities:

Developed metrics, reports and processes to monitor Key Performance Indicator compliance resulting in the elimination of the payout of financial penalties in excess of $180,000 a month.
Identified and led quality improvement initiatives, which required recommendation development and reporting on project milestones.
Reduced application processing rework by 25% while improving the quality of application processing using Six Sigma Project Methodology.
Decreased department’s time spent on inventory reporting by 40% while leading a Lean Six Sigma Project.
Created business solutions by gathering business requirements, evaluating feasibility, creating current state and future state workflows, performing UAT, training and documentation.
Performed ad hoc reporting and data analysis for operations and the client to improve customer satisfaction and financials .
Partnered with cross-functional teams to execute project and program deliverables; mentored and influenced team members.