OBJECTIVE:

• Integrity Driven, Dynamic, Motivated Achiever, Highly Analytical, Creative, Results - Oriented and Proactive Sr. Business Systems Analyst / Scrum Master with 9+ years of experience and expertise in diverse organizations for Business process re-engineering, Business process development, Risk Analysis, Mortgage and Banking Services, Workflow Preparations for contributing to the ultimate growth of the organization
• Certified Scrum Master having 5+years of experience as a Scrum Master and have worked with co-located and distributed teams, leading Stakeholders of high profile and Development teams
• Excellent knowledge of Software Development Life Cycle (SDLC) models (Waterfall, Agile methodology, Hybrid (Waterfall-to-Hybrid),Iterative and Incremental and Rational Unified Process (RUP).In-depth understanding on Agile Methodology, Spiral model, Extreme Programming, Scrum, Scaled Agile Framework (SAFe) and Kanban

SUMMARY:

• Certified Scrum Master SMAC with extensive proficiency in Scrum Ceremonies, User Story Planning, Building and Training Scrum Teams, in Scrum Reporting, Eliciting Cross-Functional Requirements and managing Self-Organizing Teams. Managing key dependencies and resolving impediments
• Impeccable work ethics and outstanding organization skills for Strategic Planning, Prioritization and Execution. Facilitating Scrum Ceremonies, backlog prioritization and Estimation of Complexity
• Potential to work under tight deadlines and multi-tasking to meet business objectives, scheduling meetings, negotiating and coordinating with Software Developers, Solution Architects and QA Team
• Expertise in creating and reviewing of various documents including the Business Requirements Document (BRD), Use Case Specifications (UCS), Software Requirement Specifications (SRS), Functional Specifications (FSD), Systems Design Specifications (SDS), Requirement Traceability Matrix (RTM) and various testing documents. Possess deep understanding of Transitioning to Agile
• An accomplished liaison between Management, Development team and Business Users for gathering requirements and prioritizing them. Use Case diagrams, Sequence Diagrams, Activity Diagrams and other UML diagrams using MS Visio, Rational Rose. Also, worked with other Rational Suite of Software
• Possess strong knowledge in carrying out processes for Risk Analysis, Gap Analysis, Change Management and Extensive knowledge of Object Oriented Analysis. Experienced in conducting AS-IS and TO-BE analysis, Impact analysis, Strength weakness opportunities and threats (SWOT), Cost benefit analysis, Root cause analysis(RCA), GAP Analysis, Requirement Traceability Matrix (RTM)
• Ability to work cohesively with all Stakeholders to formulate Functional models and prototypes to meet stakeholder expectations, and Workflow optimization. Analytical and time management skills
• Assisted Project Managers in preparing Project plans, the project schedules, milestone tracking, Work breakdown structure (WBS), Maintained RACI matrix to manage overall project risks and mitigationplans
• Proficiency in Requirements Gathering by elicitation techniques such as Brain Storming, Document analysis, Observation, Prototyping, (JAD) Joint application development sessions, stakeholder analysis, Focus Groups, Interviews and Survey/Questionnaire. Excellent communication, presentation and Interpersonal skills. Facilitated Change Management / Requirement Churn
• Comprehensively versed with Prioritization Techniques like MoSCoW, 100-point, KANOand Walking Skeleton assisting Product Owner with User stories focusingon business improvement, helping teams with wireframes for UI design,Continuous Integration (CI), andhandlingconflict management
• Effectively helped theAgile teams determine Story Points for User Stories using Estimation Techniques likeT-shirt Sizing, PlanningPoker, Relative Mass Valuation and Dot Voting
• Maintained Sprint Burn-down Chart, Sprint Burn-up Chart, Product Release Chart, White Board in JIRA to keep track of the team’s progress and the team’s velocity for better estimation of the sprints.
• Engagedwith Product Owners to successfully break down Epics into User Stories with INVEST Technique and helped the Scrum Team finalize Tasks for Sprint Backlog using SMART Technique
• Expertise inreviewing Test Procedures, creating Test plans, Integration Test Cases, executing Test Cases, Test Data reviewing and maintaining and executing detailed Test scripts for User Acceptance Testing (UAT), analyzing bugs, interacting with team members in fixing.Black-box Testing, Close Beta Testing, Regression Testing, Smoke Testing, Sanity Testing, User Acceptance Testing, GUI Testing
• Good knowledge about Web Services, SOA, XML, HTML, SOAP, WSDL, REST, JSON in themiddle-tier
• Experience in using ER Modeling for OLTP processing and Dimensional Modeling using Star Schema and Snowflake Schema for OLAP processing. Possess excellent knowledge about Data Marts, Operational Data Stores (ODS), On-Line Transactional Processing (OLTP), On-Line Analytical Processing (OLAP), Slicing, Dicing, Roll-up, Drill-down, ROLAP, MOLAP and HOLAP
• Experienced in working with SMEs from various business areas relatedto Loan Origination, Loan Processing, Underwriting, closing, Post-closing, Loan Monitoring/servicing.Mortgage Securities
• Effective in executing multiple tasks and assignments aheadof schedule. Strong Image for dedicated teamwork, high energy, work ethics and commitment with capability to handle new technologies and situations. Supported Operations and Business Channels. Senior Management, Legal, Compliance
• Fair exposure to AWS platform(AWS - EBS,EC2,S3,Lambda,ROUTE 53,Kinesis,VPC, Cloud trail,Cloud Watch), Docker and Vagrant fordifferent infrastructure setup and testing of code. Worked with Jenkins setupto automate the continuous build and deployment integrationprocess

TECHNICAL SKILLS:

Business Skills: Project Planning, Scheduling and Budgeting, HLD, LLD, Business Process Improvement, Business rules engine. Change Management, Impact Analysis, JAD sessions, and SWOT analysis.

Project Management Tools: Unified Modeling Language (UML), MS-Project, MS Share Point, Rally, Version one, and JIRA

Operating system: Windows XP/Vista/7/8/10, Linux and Mac OS X

Database: MS-Access, SQL Server 2000/2005, Oracle, AWS Dynamo dB

Requirement Management Tools: MS Office, JIRA, Rational Requisite Pro HP ALM(QC).

ETL and Reporting Tools: Informatica, MS office Suite (MS Excel, MS Power Point and MS Word), Confidential Cognos, Tableau,SSRS.

GUI Tools: Mock up screens and Balsamiq

Testing Tools and Defect tracking tools: HP QC/ALM, Bugzilla, JIRA, FileZilla

Languages: XML, SQL, HTML, Shell Scripting

Office Tools: MS Word, MS Excel, MS PowerPoint, MS SharePoint 2013, MS Project, MS Visio

PROFESSIONAL EXPERIENCE:

Confidential, Dedham, Massachusetts

Project Lead/ Sr. BSA/ Scrum Master

Responsibilities:

• Trained the Agile development team by implementing the Agile principals and best practices of Agile and made sure that those where embraced at team level for the fulfilment of the project
• Was associated with management to create agile strategies for implementation of improved strategies. Well versed with agile metrics, performance reviews, MVP resolving impediments.
• As a Scrum Master, facilitatedScrum Ceremonies such as Backlog Grooming, Daily Standups, Sprint Planning, Sprint Review and Retrospective Meetings. Experience in working with multiple scrum teams
• Handled requirements churn so that maximum value is delivered during the sprint while acting as Scrum Development teams advocate and empowered the Scrum development team towards self-organization.
• Maintained charts such as Sprint Burn-down chart, Sprint Burn-up chart, Product release chart and white board in JIRA to keep a track of the team’s progress and velocity for better estimation of the sprints
• Worked with the Product owner for any re-prioritization’s or requirement churn for any sprint, so that the stakeholder’s needs are met and work towards improving the customer experience
• Solved impediments faced by the Scrum Development team to meet Sprint Goal and Organization goal.
• Was associated with the developers in the processes for interfacing with the cloud’s applications and services as well as auditing, monitoring who accesses and utilizes the resources as in cloud server hosting
• Worked with the clients, project leadership and other team members to establish strategy and approaches for business, including governance, concept of operations, and release management,
• Determined operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Coordinated and provided business with the process implementation
• In meeting SLA's , development of policies for making business processes infrastructure ready and maximize your organization's success. Involved in all aspects of the projects, analysis/research of needs
• Took a 360-degree view of the enterprise when analyzing business process re-engineering . With cloud metering of usage , for business processes to be aligned and make it efficient wherever possible to eliminate duplication and waste. Experience with creating solution framework that works well
• Managed project documentation ( implementation plan, issues log, process maps , etc.) and documents process flows and gaps . Able to conceptualize a solution to address the issue with analytical skills
• Well versed with SAFe environment, constructed Scrum Teams and maintained the framework on an ongoing basis. Clearly communicated defects with developers and updated them on JIRA . Managed the approved changes and as they occur by regulating the flow of requested changes, captured and monitored milestones

Environment: Hybrid Methodology (Waterfall-Scrum), JIRA, HTML5, CSS3, AJAX, node.js. JavaScript BootstrapMS Project, MS office Suite (MS word, MS Excel, MS Power point, MS Office, MS Project, MS Visio), DROOLS BRE, Imixs Workflow engine. AWS EBS, Lambda, S3, Route 53, AWS Cloud trail. AWS Cloud watch, IAM, VPC, UML, Podium 2.2, Podium 3.1.2, Hadoop, Confidential -Big insights, Data Stage

Confidential, Buffalo, New York

Business Analyst/ Scrum Master

Responsibilities:

• Worked with the business process owners in collecting their specifications and Analysis. Partnered with the stakeholders to define, design, develop, test and implement solutions and creating requirements.
• Assessed the Scrum maturity of the team and coached them to higher levels of maturity, at a pace that is sustainable and comfortable to team and organization using a servant leadership style in SAFE environment
• Removed impediments by keep a track and worked with collocated and distributed teams to set goals and impact measurements that align with department and companywide strategy throughout the cycle
• Facilitated and supported scrum ceremonies like Scrum planning, Daily scrum, Sprint Review and Sprint Retrospective. Collaborated with Scrum Development team andProductOwner in quest to meet needs
• Monitored the timelines, budget and target at each demo of Potentially Shippable Product Increment
• Helped the team to spilt user stories and into tasks meeting the SMART criteria. Values of collaboration and agile principles and explained the team how important was to operate as a self-organizing entity
• Calculated the team’s velocity and capacity, developed and analyzed the sprint burndown charts, sprint burnup charts to track the teams progress and to forecast the teams upcoming sprint and promote transparency. Assisted the product owner to break EPICS into User Stories using INVEST Technique
• Used Prioritization and Estimation techniques for better time management and deliver quality results

Environment: Hybrid Methodology (Waterfall-Scrum), JIRA, MS Project, MS office Suite (MS word, MS Excel, MS Power point, MS Office, MS Project, MS Visio), Java, RESTAPI’s, AJAX, HTML5, CSS3, JQuery, Java Script, Tableau, SQL, SharePoint 2013, HP ALM, UML, Open Rules BRDMS, Oracle 11g

Confidential, San Ramon CA

Scrum Master

Responsibilities:

• Led transformation initiative from the Conventional Waterfall to Agile- SCRUM methodology for product development. Developed a communicationplan that included list of meetings, objectives and teamrosters
• Validated the various business processes with a committee of Subject Matter Experts like Mortgage servicers, Underwriters, Credit Analysis to ensure the rules and guidelines have been met on regular basis
• As a ScrumMaster, facilitated various Scrum ceremonies such as Backlog Grooming Meeting, Daily Standup Meeting, Sprint Planning Meeting, Sprint Review Meeting and Sprint Retrospective Meeting.
• Worked with the product management and scrum teams to create User stories from the road maps.Conducted iteration planning, daily scrums and retrospective meetings. Helped team get mature
• Organized the backlog of features, the epics and stories for sprint in RALLY. Provided servant-leadership. Closely tracked iteration progress across teams and monitor status as necessary
• Developed User Stories and User interface designs to meet user requirements of assigned features. Managed collection efforts with a high-levelpersuasiveness and professionalism vision strategy
• Worked with the loananalyst in monitoring, tracking and report on mortgage compliance data in accordance with the regulatory requirements and best practices to analyze critical data
• Developed Automation scripts for smoketesting and regression for different modules. Studied the business goals in the requirements. Test planning and Testing Execution
• Created a Product Roadmap for the various stages and releases throughout the project lifecycle. Conducted timely requirement review sessions with the stakeholders and business ensuring product verification
• Collaborated with the Chief Compliance Officer in the ongoing development of automated testing and other business Compliance reporting. Participated in loan reviews and compliance assessments
• Solution Delivery focused to remove blockers and impediments for the team enabling them to make commitments. Managed establishment and development of policies to set performance of direction

Environment: AGILE SCRUM, RALLY, MS office Suite (MS word, MS Excel, MS Power point, MS Office, MS Project, MS Visio), JAVA, HPALM, HTML5, AJAX, JEE Platform, Tableau. MYSQL Database

Confidential, Cherry Hill, New Jersey

Sr. Business Analyst/Scrum master

Responsibilities:

• Involved in gathering and documenting the requirements that were critical to the business process and using those requirements to design application software using a Use Case approach
• A trustedliaison between the business and technology teams understanding needs, and planning releases to reflect those needs, translating them into technical solution and see them implemented flawlessly
• Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Activity Diagrams, and Sequence Diagram. Facilitated user acceptance testing and test strategies
• Developed Test Cases, Facilitated UAT, compiled results with Business to provide signoff for the Reports
• Analyzed and Designed the DataMart model using StarSchemamodel with Facts and Dimension table
• Involved in Working with the Data analyst’s in Data analysis, Data Modelling and Data Profiling. Created the high level conceptual and the logical ER diagrams. Participated in Data Modelling Activity
• Gathered and analyzed the business reporting requirements with the existing Data source and suggested the changes in the data source. Performed GAP Analysis to check the compatibility of the infrastructure
• Assisted the Scrum Master in resolving the impediments and dependencies. Worked closely with the product owner to gather requirements from the stakeholders for the product backlog
• Worked with consultants and business partners to analyze response and risk models to improve operational efficiencies. Assisted the data architects in planning ETL procedures
• For ensuring data quality conducted data validation in regard to the business requirements
• Performed prototyping using mock up screens, used tableau for effective reporting to timely track progress and integrated various OLAP and OLTP by using Informatica

Environment: Hybrid Methodology (Waterfall-Scrum), MS office Suite (MS word, MS Excel, MS Power point, MS Office, MS Project, MS Visio), Informatica, Oracle 11g, MS SharePoint, HP QC, Prototypes

Confidential

Sr. Business Analyst

Responsibilities:

• Elicited business requirements conducting interviews, document analysis, conducting requirements workshop and JAD sessions and criticallyevaluated information gathered from multiple sources and decompose high level information into details, abstract up from low-level information for an understanding
• Created artifacts as Business Requirements document (BRD), System Requirements Specification (SRS).
• Worked with Fraud detection team in analyzing, reviewing as well as verifying fraudulent accounts for the prevention and detection of fraud. Created Business Process Flow charts using Visio
• Worked along with the project manager to define the product scope and deliverables adhering to the rules
• Presentedwireframes in coordination with UI design engineers for the better understanding of the product being developed. Maintained the UML models in MS Visio ensuring all requirements are met
• Actively Supervised and monitored the development of Test Plans and Test Cases for various modules and maintained Requirement traceability matrix. Participated in User Acceptance testing and training
• Analyzed Business Requirements from Black Box testing perspective; reviewed Test Strategy and Test Plans to ensure that test cases reflect user needs for the performance, usability and security requirements

Environment: Waterfall, J2EE, JQuery, HTML, XML, SQL Server, SAS, PL/SQL, Microsoft Office, RUP, Cognos.SQL Server Reporting Service (SSRS)

Confidential

Business Analyst

Responsibilities:

• Gathered Business Requirements. Interacted with the Users, Designers and Developers, Project Manager to get a better understanding of the businessprocesses. Analyzed and optimized the process
• For ensuringproper communication flow across all departments Acted as a liaison between various corporate departments like Executive, Legal and IT Services and Vendor Relationship
• Maintained the Requirements Traceability Matrix (RTM) across the deliverables of a project
• Provide project leadership to the development team, schedule control, status reporting, client/project team coordination and quality assurance. Participated in User Acceptance Testing and User training sessions.
• Validation and Verificationaccountability for all the deliverables of s/w development projects
• Prepared TestPlans and Testcases, detected bugs in the system, prepared the Defect reports using Test Director and interacted with developers for Debugging. Managed change requests efficiently
• Conducted workflow, process diagram and gap analysis to derive requirements for system enhancements

Environment: Water Fall, UML, RUP, HP QC, HP QTP, JavaScript, HTML, CSS, Notepad++, RUP, Rational Requisite Pro, Rational Rose, Windows XP, Visio, MS office

Confidential

Jr Business Analyst

Responsibilities:

• Conducted feasibility study and performed GAP analysis for the proposed enhancements
• Performed thorough regression analysis for determining the factors affecting expenses and the level of correlation between the factors and the expenses. Entity Relationship diagrams for new databases
• Created the business process model using Visio and present it to the SME for validation and getting the sign-offs. Worked with the database admin in creating the database, writing SQL queries, generating reports
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams. Identified actors and use cases to create use case diagrams that described the behavior of the system
• Facilitated collection of functional requirements from system users and preparation of business requirement documents using Rational Requisite Pro. Created data, functional and quality requirements

Environment:: Waterfall, Java EE, JDBC, JSP, JavaScript/SQL, MS Office, MS Project, RUP, MS Visio, HP QC, HP QTP, JavaScript, HTML, CSS. SQL Server database