Detail oriented IT professional with experience and in depth knowledge of Software Development Life Cycle (SDLC), project life cycle methodologies including traditional Waterfall and Agile/Scrum, Process management, Product management, and Training. Highly organized with the ability to prioritize and manage multiple competing projects. Proven ability to mentor and motivate teams of IT professionals. Previous supervisory experience Excellent written and verbal communication skills.

Industry Experience: Retail• Ecommerce• Healthcare• Media •Financial• Human Resources

Technical Experience: SaaS• Cloud Technology• Mobile• CRM• SalesForce• Content Management• Hands on experience with Office 365, JIRA, Confluence, MS Project, MS Project Server, MS SharePoint, Visio, Balsamiq, Google apps, Basecamp, Slack• • Web technologies (HTML, CSS) • Soap UI• XML • Java •.

PROFESSIONAL EXPERIENCE

Confidential, Somerville, NJ

Retained by Prokarma as a in a consulting role for Confidential located in Somerville, NJ. This position is responsible for implementing a supply chain application built on Salesforce and mobile iOS that will allow medical devices to be shipped from a third - party vendor to a hospital. Johnson & Johnson is going through an Agile transformation. As a key member of the leadership team, I am responsible for educating and rolling out the Agile framework.

• Served as a Scrum Coach and to 3 teams ensuring Agile best practices were being adopted and followed. This included concepts in Test Driven Development, Continuous Integration, and DevOps practices.
• With process improvements, increased team velocity by 200%
• Ran daily standup meetings for 3 Agile teams. Provided monthly status reports and metrics to senior management on sprint performance.
• Worked with lead developers and the product owner on sprint planning and backlog grooming ensuring work was properly entered into JIRA, assigned, estimated, and placed in the correct sprint. Assisted the business partners in backlog grooming and release planning.
• Implemented and contributed to sprint retrospectives
• Prepared teams for Iteration Review.

Confidential, Union NJ

Retained by Mitchell Martin as a in a consulting role for Confidential & Beyond located in Union, NJ. This position was responsible for implementing B2C desktop and mobile ecommerce solutions. Using a hybrid methodology of Waterfall and Agile, successfully project managed the TBS Next project. This website is an associate facing portal that allows associates to place orders for items not in stock. Bed, Bath, and Beyond was going through an Agile transformation. As a key member of the team I was responsible for planning new product feature development, road mapping, defect tracking and resolution, change management, and store implementation.

• Served as a Scrum Coach to the team ensuring Agile best practices were being adopted and followed.
• With process improvements, continually met sprint goals and objectives.
• Worked with lead developers on sprint planning ensuring work was properly scoped, entered into Rational, assigned, estimated, and placed in the correct sprint. Assisted the business partners in backlog grooming.
• Ran daily standup meetings for 1 Agile team. Provided weekly status reports and metrics to senior management on sprint performance.
• Implemented and contributed to sprint retrospectives
• Prepared teams for Iteration Review.

Confidential, Matawan, NJ

Retained by Confidential, a SaaS, Cloud Based solution as an Agile professional to refine their Agile process and help the scrum teams become efficient.

Key Accomplishments:

• Ran daily standup meetings for 6 Agile teams including daily scrum of scrum meetings. Provided weekly status reports and metrics to senior management on sprint performance.
• Changed the department culture by working with development, quality assurance, business analysts, and product mangers to adopt JIRA as a development tool not just a defect tracking tool providing visibility into time spent. Introduced time tracking and burn down charts to provide better visibility into team velocity.
• Worked with lead developers on sprint planning ensuring work was properly scoped, entered into JIRA, assigned, estimated, and placed in the correct sprint. Assisted Product Owners in backlog grooming.
• Served as JIRA Administrator. Created workflows, dashboards, custom fields, screens, and projects. Maintained system and plugin upgrades. Integrated JIRA and SalesForce to allow the ease of issues to flow between Customer Success and Research and Development.
• Created and maintained Agile process documentation.

Confidential, Bridgewater, NJ

Retained by Sean Ryan Associates as a project manager in a consulting role for Confidential located in Bridgewater, NJ. This position is responsible for implementing B2B and B2C ecommerce solutions.

Key Accomplishments:

• Using PMI methodology, balanced multiple internal and external mobile and web projects ranging in complexity and in various phases. Coordinated critical tasks between business owners, IT, and software development. Worked closely with internal departments to solicit and document requirements for new and enhancing existing B2B and B2C ecommerce websites. Responsible for entire project management including: creating the work break down structure, scoping, scheduling, tracking, reporting, communications, training, issue management, change management, and project closure.
• Ran kick - off meetings with the project team to review cross project progress including deliverables and action items.
• Trained junior staff and management in Project Management best practices. Participated in developing a single, standard set of templates to be used for project management including: scope document, business analysis, functional requirements, use cases, and status reports.
• Trained key business personnel on applications deployed.

Retained by Confidential to serve as a client facing technical Product Manager and implementing SaaS based solutions around healthcare transparency including: find doctor/hospital portals, medical cost estimation, and a rating system that allows patients to rate doctors and facilities.

Key Accomplishments:

• Balanced a project load of 10 - 20 active client implementations ranging in complexity and in various phases. Served as lead technical project manager / . Coordinated tasks between the client, sales, software development, product, and QA teams. Responsible for entire project management including: maintaining project backlog, sprint planning, tracking, reporting, communications, training, issue management, resources, change management, and project closure.
• Worked closely with the Blue Cross Blue Shield Association to gather requirements for implementing the Patient Review System that included webservice, batch, and custom user interface solutions as part of their provider transparency mandate. Responsible for entire project management including: project scoping, scheduling, tracking, reporting, communications, training, issue management, and project closure.
• Ran daily Scrum meetings with the project team to review project progress including deliverables and action items.

Confidential, Princeton, NJ

Project Manager

Retained by Confidential to serve as a client facing project manager implementing SaaS based ACH, IVR, and ecommerce solutions to major banks and various online businesses.

Key Accomplishments:

• Using a mix of Waterfall, Agile / SCRUM methodology and excellent time management skills, balanced a project load between 28 - 35 active projects ranging in complexity and in various phases.
• Worked closely with clients to gather requirements for implementing pay by phone (IVR) and ACH / Credit Card web payment solutions. Responsible for entire project management including: project scoping, scheduling, tracking, reporting, communications, training, issue management, and project closure.
• Served as a liaison between the client, sales, development, and QA teams. Administered and coordinated responses to all client inquiries.
• Coordinated the entire User Acceptance process.
• Ran kick-off and daily meetings, to review cross project progress including deliverables and action items.

Confidential, Fairfield, NJ

Product Manager

Retained by Confidential to serve as project manager/ business analyst for their direct response analysis software product.

Key Accomplishments:

• Trained staff in Project Management best practices. Participated in developing a single, standard set of templates to be used for project management including: scope document, business analysis, functional requirements, use cases, and status reports.
• Collaborated with key industry personnel to define project scope, design specifications, perform gap analysis, risk assessment, change control, and to develop business use cases. Worked with clients to understand and define product enhancements. Responsible for project documentation including project plans (SOWs), business/functional requirement documents, issues list, status reports, and meeting agendas with action items. Served as a primary interface between Product Management, Client Services, Sales, Marketing, and IT on deliverables, timelines, priorities and issues regarding scheduled releases. Drafted user help documentation. Trained client service analysts on new product enhancements and acted as second level support.
• Ran kick - off and daily meetings to review cross project progress including deliverables and action items.