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Technil Specialist /project Manager Resume

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CA

SUMMARY:

Having over 10 + yrs of experience in SAP Consulting, out of which 10 yrs in SAP HCM, 1 yr in Release Management and over 8 yrs in people/project management. Also has experience in Success factors Employee Central, Performance Management, Learning Management and Compensation Worked in various roles from Functional Consultant to Manager. Exemplary ability to work in multiple project in various areas like Transition management, Incident management, People management, Release management, Risk management Change management and Operations . Success fully managed several SAP implementation, roll outs, support projects, transition and upgrade projects and worked on complete SDLC. Strong analytical approach to problem solving and solution development. Strong customer service focus; excellent communication skills, including presentations and negotiations Expert in setting up QA process and best practices for all process according to industry standards .

EXPERTISE AREA:

  • Possess Management & Team and e to e people management skills
  • Possess Functional skills including, SAP HCM and Successfactor for SAP, ERP Implementation, Maintenance & Up gradation, Application Management, IT Services Management
  • Setting up of Quality Processes, Business Process Re - engineering
  • IT Strategy Planning & Implementation, Technology Lifecycle Planning & Change Management
  • Release Management- Handled Regular SAP Release, Transport Management and Upgrade to SAP EHP7 for SAP ERP 6.0. Responsible for handling for Unit Testing, UAT, SIT and Regression Testing.
  • SAP Test Management - Testing. Experience in writing and executing test plans, test cases, logging defects and preparing test metrics.
  • Possess Defect management tools like test director, HPALM
  • Possesses Vendor Relationship Management and Training of process and usage to the users
  • Responsible for Corporate Trainings & Coordination in Functional and technical team/onsite and offshore team
  • Responsible for change management, incident management for all support teams
  • Risk / issue identification and their mitigation plan
  • Initiating the process for better utilization of resources
  • Worked in Media//Manufacturing/Project development/ Utility/Railway industries

TECHNICAL SKILLS:

ERP: SAP HR, SAP ABAP, ERP - SAP R/3 ECC 6.0 with Enhancement Pack 5 (EHP5), EHP6, EHP7, Enterprise portal 7.3, Solution manger

Tools: PM Smart, ecatt, HPQA, Test developer, Solution Manager, RTC, Service Now, ALM

PROFESSIONAL EXPERIENCE:

Confidential, CA

Technical Specialist /Project Manager

Responsibilities:

  • Leading Team for HR configuration of New Personnel area and Subarea and any additional requirement. It covered Personnel Administration, Time, Payroll and Security Configuration.
  • Handled Production support activity, which involves SLA based ticket resolution including Incidents management, Break-Fix and New Enhancements in areas of Personnel administration, Personnel development, Recruitment, Compensation, IGR and Success factor
  • Release Manager, handled three Release. Responsible for Team Lead Meeting, Regular Release management Meeting, Transport Management, Facilitating Team with System checkout and informing the client that Release is successful

Confidential

Project Manager

Responsibilities:

  • Successfully delivered Nine End to End Implementation, Five Support and Two Upgrade projects as HCM Project Manager and HCM Track Lead
  • My experience includes working on global assignments in US and APAC. Has Worked on SAP Employee complete life cycle management starting from Recruiting, Sourcing, Hiring, On boarding, Talent Management, LSO, Succession and planning, Performance management, Time management and compensation
  • Worked on Onsite / Offshore Model
  • Maintained and optimized Delivery process for project
  • Responsible for project management activities and client interaction for multiple projects
  • Lead the Quality team for the projects in having quality issues and helped improving the quality and the process for the team
  • Responsible for maintaining and optimizing Service delivery process for project
  • Quality assurance lead for various project
  • Ensure delivery on time with improved quality
  • Organizing process training for the Client
  • Responsible for maintaining all the timesheets and status reports
  • SME for SAP HCM
  • Understanding business requirements and translate into SAP HCM solution
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements as per company project management methodology.
  • Works directly with the Regional project teams to confirm requirements and scope the projects, keeping in mind the need to implement the standard SAP template as much as possible
  • Provides technical oversight and guidance for complex implementations
  • Responsible for ensuring multiple SAP projects are delivered within scope, time and budget requirements Manages day-to-day operational aspects of projects
  • Provide guidance and direction to business users and Management team on the optimal use of SAP functionality to meet business requirements
  • Works with the Directors and Managers of IT and on establishing processes and policies to build a high-performing organization
  • Acts as the primary contact for SAP projects in all issues related to SAP implementation
  • Ensures proposed solutions address the needs of the respective business unit
  • Communicates and coordinates proposal presentations and helps drive the decision making process
  • Minimizes exposure and risk on project.
  • Transitions the documented business requirements into an actionable document by gaining approval from the business/user group so as to facilitate the development of accurate functional specifications.
  • Recommends and/or performs appropriate business user training, workshops and documentation
  • As the inhouse SME on SAP and HR, frequently involved in helping Presales and Sales team in creating and presenting SAP solutions for clients and have seen several wins

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