SUMMARY:

• Visionary Senior Manager bringing over 22 years of experience in establishing operational optimization across diverse industries. Recognized for talents in strategy development and providing corporate vision.
• Innovative hands on executive with a successful record of leading design and development of high technology projects and improving process and tools to drive revenue, improve efficiency, improve quality, and increase market share
• Diversified background in PMO and engineering management, distinguished for an entrepreneurial mindset, creative problem solving skills and a bottom - line orientation.
• Offers innovative solutions to operational challenges and leverage decisiveness to implement solutions while minimizing risk and maximizing performance.
• Expert in transforming strategic plans into tactical initiatives for diversified geographic programs. Devise and implement new programs and initiate successful processes to produce new product with maximum revenue.
• Demonstrated ability to achieve stretch goals in highly innovative and fast paced environments with a strong understanding of end to end understanding of IT life cycle (pipeline, demand, delivery, resources communication and financials) and mastery over triple constraints of schedule, quality, and functionality.
• Certified Scrum Master (CSM) and Project Management Professional (PMP)

CORE COMPETENCIES:

• Portfolio, Program and Project Management and Leadership
• Strategic planning and road-mapping
• Customer Centric
• New Product Initiation, Development and Go-to-Market delivery
• Team Building & Training
• Persuasive communication and influencing
• Partner/Customer Relationship

TECHNICAL SKILLS:

• Amazon Web Services (AWS)
• MS-O365
• MSFT Gov Cloud
• MCSD Azure
• Sharepoint
• SaaS
• PaaS
• Microsoft Project
• Rally
• JIRA
• NoSQL
• Clarizen
• SFDC
• Mobile APIs
• Java/Javascript/ J2EE
• Tomcat
• Spring
• Hibernate
• Alfresco
• Oracle and SQL/PL/SQL
• Angular
• Groovy
• JSON
• HTML 5
• Github
• Node.JS
• Confluence
• Selenium
• Share Point
• Data Governance/Data Quality
• Master Data Management
• Business Intelligence and Data Warehousing
• Six Sigma
• Web Services
• B2B and B2C Web and Mobile Apps (iOS and Android)
• Microsoft Office Suite (MS Word
• Excel
• Powerpoint)
• ETL mySQL
• MongoDB
• Big Data nodeJS
• Angular and Salesforce (SFDC)

PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale, CA

Senior Program Manager

Responsibilities:

• End to end management and leadership of all aspects pertaining to ideation/conceptualization, architecture, design, development and implementation of Confidential ’s eCommerce WAGILE based product offerings (using Amazon Web services, MS-O365, MSFT Gov cloud and MCSD Azure services) for a portfolio stack of $50 million and 60 resources.
• Perform project planning to establish an overall project plan, including key milestones and milestone criteria, and drive progress to achieve project plan within time and budget constraints.
• Understand and coordinate sequencing of application and infrastructure upgrade global projects to accomplish progress. Assist project teams in establishing clear commitments to stakeholders and help hold the teams accountable for meeting these commitments. Be a part of teams to identify and initiate investigations of new technologies, design and validate designs that deliver an exceptional user experience, and prototype and test solutions for new and updated product features
• Coordinate all aspects of the development and release of products, features, functions, customer deployments. Collaborate closely with product managers and UX designers to help define the scope of a product.
• Understand and assess critical paths and dependencies for delivering and facilitate discussions between project, CX, product management, and engineering teams.
• Perform risk management planning, identification, analysis, responses, monitoring, and control on a project. Proactively identify risks in all assigned projects and work with project teams and management to mitigate the risks.
• Participate in resource planning and tracking activities with management and peer program manager contributors to ensure timely and accurate resource allocation reporting.
• Work with program manager peers to present project status updates for major milestone reviews along with risks and change requests in consistent and easily understood ways to the Executive and cross functional leadership.
• Collaboratively apply agile software development principles, practices and appropriate metrics so teams can consistently deliver value and high quality working software
• Transformed the enterprise from Waterfall to Agile, resulting in increased throughput, stronger self-sustaining teams, and faster time to market for new products, cutting product(s) release time by 57%
• Addressing overspending and inefficiencies.
• Delivered $500k per year in OPEX savings, instituting Continuous Integration and Deployment (CICD)
• Enabled 78% of programs to be delivered faster than before, with the integration of AWS
• Boosted market share from 3% to 7% within the growth-critical Euro markets by replacing the failing one-size-fits-all strategy to one that valued consumption differences between America and EU
• Drove development improvements resulting in 98% of product issues resolved pre-launch
• Constantly released on schedule and drove adoption and customer support across Fortune 500 customers

Confidential, Milpitas, CA

Senior Program Manager

Responsibilities:

• Developed an overall vision, strategy, and execution plan for the Digital strategy. Responsible for P&L, roadmaps, budgets, risks, resource planning and career development. Implemented, coordinated and executed the business development strategy. Help create and execute Company-wide business development strategies.
• Developed a high-performance team of PMO program and project managers through supervision, training, coaching, and mentoring. Provided leadership in risk evaluation, contract negotiations, fee and pricing decisions for a programs portfolio stack of $30 Million
• Led design and development of AGILE based eCommerce projects and improving process and tools to drive revenue, improve efficiency, improve quality, and increase market share. Managed budget and financial reporting, interpretation and analysis of reports to insure adherence to project budget.
• Responsible for managing the RAID (Risks, Actions, Issues, Decisions) process at a Program level and supporting the RAID process at a Project level. Manage day-to-day execution of multiple interdependent projects by working directly with global technical teams. Manage procurement and onboarding process
• Coordinate execution across multiple projects and drive shared approach and outcomes tracking. Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Manage stakeholder communication and progress reporting at various levels of the organization including leadership and executives
• Perform initial, mid portfolio and final financial reviews, and ensure ongoing budget tracking
• By shifting emphasis from traditional eCommerce offerings to AGILE (lean principles) based mobile and web solutions generating $10 million in annual revenue over a 2-year period leading to a growth of a 12-person to 150-person team.
• Ensured IT programs and projects met organizational goals of e-commerce web, mobile and kiosk based Agile and Scrum programs. Implemented and institutionalized PMO best practices. Acted as “Voice of customer”
• Streamlined project outcomes for E-Commerce ATG platform program, renegotiating truncated timelines to deliver a 20% over budget, 20 month over schedule project to original cost, 3 weeks after original deadline
• Instituted Continuous Integration and Deployment (CICD), enabling cost savings of $2 million per year

Confidential, Milpitas, CA

Senior Business Program Manager

Responsibilities:

• Liaised between business and technology to lead AGILE based multimillion dollar data governance and MDM projects
• Managed cross-functional Agile and Scrum teams, including core business units and third party partners
• Developed detailed program plan and tracked project scope, schedule, and budget to implementation
• Oversaw global coordination and expectations management across IT and cross-functional business units
• Led data governance for the deployment of Confidential ’s business glossary on an enterprise-wide basis
• Promoted adoption of data governance by introducing data stewards, presenting benefits to senior leadership
• Streamlined data governance by establishing domain-specific metrics supporting cross-functional data transfer
• Delivered a projected $100,000-$1 million in savings per domain through data governance processes
• Helped lead transformation from Waterfall to Agile, leading to a projected savings of $3 million for 3 years

Confidential, San Francisco, CA

Senior Manager

Responsibilities:

• Provided expert leadership for large-scale AGILE and WATERFALL based information management, MDM, BI, and strategy projects
• Delivered presentations suggesting strategies for master data management and data governance
• Managed projects within a multi-vendor environment, including onshore and offshore resources
• Defined the scope, goals, and success criteria for the project, led cross-functional teams, and architected multiple business intelligence initiatives, including the automation of regional dashboards and analytics
• Directed employee performance appraisal processes and encouraged career development through promotions
• RFP and RFI responses, cross sells and up sells, account farming and growth
• Supervised and mentored a team of 30 members, including project managers, architects, and technical leads
• Established Business Intelligence Center of Excellence, and developed the roadmap and metrics for measuring ROI, resulting in establishment of BI as one of top 5 technology strategies in a client organization
• Led Confidential ’s sales growth across multiple clients to a tune of $3 million by offering various cost improvement strategies and improvement trends with Confidential ’s best in class methodologies and strategic offerings.

Confidential, Connecticut

Senior Delivery Manager

Responsibilities:

• BI, data governance, and MDM initiatives leadership and delivery
• Led road-mapping, strategy refinement and execution, RFP and RFI responses, cross sells and up sells, account farming and growth
• Helped cross sell and upsell value added services to various clients effectively increasing bottom line P&L by $2.5 million
• Setup BI/DWH/MDM center of excellence at GE Capital establishing the best in line practices and methodology ensuring a cost effectiveness of $1.5 million over 2 years
• Relationship building with several client led to the growth of accounts adding more manpower at various client sites by offering Analytics & Information Management

Confidential

Project Manager/Lead

Responsibilities:

• Data warehousing/BI/Flexcube project(s) Manager
• Helped deliver multiple projects before time leading to cost effectiveness to a tune of several hundred thousand dollars