SUMMARY:

Senior Project, program and Release Management Professional with extensive (12 Years) experience with Healthcare KPI, Supply Chain, Business Intelligence and Billing and transactional system design with emphasis on Data warehouse life cycle and business Intelligence Solution design. Successful at building high - performance teams within PMO organizations and leading sophisticated software product, service, and marketing organizations with P&L responsibilities up to $20 million. Strong analytical skills, operational and strategic orientation. Combines MBA training (UC Davis) and PMI and Scrum Master certifications. . Very strong technical Background in Business Intelligence, Data warehousing and SAP and ERP implementation.

TECHNICAL SKILLS:

• Enterprise Data Warehouse full lifecycle implementation, Business intelligence, data mining and business performance management, familiar with a variety of BI tools (Oracle Business Intelligencer, Cognos 8 business intelligence, performance management and reporting, SAP Business Objects portfolio, SAP BW, Crystal Reports, Xcelsius 2008 Dashboard expert in best practices and implementation)
• Extensive EDI/B2B experience
• Large DB applications, MS Project, AIX & RS 6000 Maintenance and Support
• 5 Years Java/J2EE Software and Gui Development
• VM Ware Infrastructure 3 installation and maintenance projects (including Virtual Center, Vmotion, Virtual Switches and Security)
• Expert in Corporate security, identity management, familiar with WLAN as well as corporate user security, biz writes, permissions, security policy

WORK EXPERIENCE:

Agile Release Manager/Scrum Master

Confidential

• Manage miultiple release trains at Confidential Supply chain specifically around Order Management and Spply Chain. Coordinate multiple scrum teams and interact with the Enrerprise Release Management Organization. Key responsibilities includes scrum team managemenuser story estimation, E2E test planning, release team coordination. Used scaled agile methodology to successfully implement releases.

Release Manager

Confidential

• Coordinate delivery of large historical data submissions at Confidential . Manage multiple large teams in a complex regulatory environment. Extensive FICO and SAP accounting module experience. Work closely with program stakeholders to manage and implement Data Quality projects for BOTW. Lead technical and functional design reviews, manage releases and portfolio review meetings. Service Now Change management implementation. Manage requirements for creating mobile apps, e-commerce requirement website enhancements, digital enhancements.

Senior Program Manager

Confidential

• Implement Agile Release processes
• Coordinate delivery of large historical data submissions at Confidential . Manage multiple large teams in a complex regulatory environment. SAP FICO and accouting module

Release Manager /Program Manager Supply Chain Projects International Projects

Confidential, Beaverton, Oregon

• Work closely with program stakeholders to manage and implement Releases for International projects for partner integration roadmap as well a business intelligence reporting. Manage and implement strategic supply chain projects for Confidential . Lead Logistics integration initiatives with Strategic partners and Suppliers. Implement Logistics enhancements for Net Suite, advanced shipping and logistics planning - pick release, bulk planning, drop shipment. SAP BW reporting, resource management, release management, budget and vendor management (up to $5million *). Partner and manage software development with leading Supply chain companies - Damco, GT Nexxus, manage off shore development with Infosys and Wipro. Lead technical and functional design reviews, manage releases and portfolio review meetings. . Service Now Change management implementation. Implement agile release proceses snd Kan Ban. Agile coaching and transition.

Scrum Master/Release Manager,

Confidential

• End to End Quarterly release management at Confidential including full project SDLC life cycle as well as agile development processes. Manage cross functional teams and develop and implement Enhancements for Supply Chain order creation and processing related to Confidential contracts. Coordinate analysis, development, testing, production go-live and normalization. Manage up to 15 cross functional teams and 30+ cross matrixed reports. Conduct phase gate reviews with management and key stakeholders. . Create and review quarterly budget and metrics reports. Manage up to 30 resources and $10 Million budget Coordnate witg Development and Operatons teams for pre and post production support.

Projects/Scrum Master

Confidential

• Work closely with program stakeholders to manage and implement International projects for partner integration roadmap as well a business intelligence reporting. Manage and implement strategic supply chain projects for Confidential -Sonoma. Lead Logistics integration initiatives with Strategic partners and Suppliers. Implement Logistics enhancements for Net Suite ERP, advanced shipping and logistics planning - pick release, bulk planning, drop shipment. SAP BW reporting, resource management, release management, budget and vendor management (up to $5million *). Partner and manage software development with leading Supply chain companies - Damco, GT Nexxus, manage off shore development with Infosys and Wipro. Lead technical and functional design reviews, manage releases and deployments. Implement Oracle Business Intelligence for Supply Chain Analytics. Manage Net Suite Cloud application deployment. Manage SEO Optimization. Manage Scrum teams. Coordinate with Dev Ops for Pre and post production support. Implement Agile Release process, Sprints nd Kan Ban

E-commerce/Supply Chain and Analytics Enterprise Release Manager/Scrum Master,

Confidential

• Business process re-engineering and design
• B2B messaging project management and implementation experience
• Implement agile Release processes and Kanban
• Extensive Confidential Enterprise Release management process expertise
• Ariba contract/vendor software mgt experience
• Extensive program management Experience (50 resources, budget up to $2,000,000
• Executive and director level project status reporting
• Extensive Supply Chain enhancement projects experience
• Implement SAAS, PAAS projects for Supply Chain analytics
• Business analytics implementation with KPI, dashboard and operational reporting
• Coordinate multiple projects and initiatives
• Coordinate with Development and Operations teas foe Pre and post production support
• Extensive credit card transaction processing experience
• Communicate status, manage budgets, coordinate stake holder approvals
• Manage the Enterprise data ware house program including performance tuning, security, dimensional modeling requirements, ETL, environment management, architecture bus model,
• Metadata management, data steward ship, data presentation
• Manage SAN and Virtualization network (VM Ware) enhancements as needed
• Extensive Retail transaction processing experience
• Extensive QA, UAT, SOX, UT experience
• Design and implement Scrum and Agile process design
• Overall ownership of defining processes and implementing client solutions

SAP BW Project and Release Manager/Scrum Master

Confidential, Portland, Oregon

• Localization and worldwide deployment experience
• Scrum/Agile process implementation and project development and management
• Extensive Salesforce CRM and reporting Experience
• Coordinate with Dev Ops teams for development and production support
• Risk management, Vendor Management, Contract administration and Management
• Plan, coordinate and release into production multiple releases of business intelligence reporting Including KPI, profit and loss figures
• Manage the Enterprise data ware house program including performance tuning, security, dimensional modeling requirements, ETL, environment management, architecture bus model, Metadata management, data steward ship, data presentation
• Manage SAN and Virtualization network (VM Ware) enhancements as needed
• Ariba contract/vendor software mgt experience
• Extensive QA, UAT, SOX, UT experience
• Overall ownership of defining processes and implementing client solutions

Financial Services Data warehouse Scrum Master and Release Manager

Confidential

• Extensive Insurance (Life, Health, Retirement Portfolio) experience (business and technical specifications)
• Interface directly with key business partners and project managers for key requirements
• Extensive e-commerce experience
• Visa transaction processing experience
• Ariba contract/vendor software mgt experience
• B2B eCommerce Releases including eMarkeplace and EDI
• Merger and acquisition experience with Insurance industry retirement planning purchase acquisitions by Stan Corp (Mainspring Retirement planning portfolio)
• Implement Insurance Key performance Metrics Data Marts and Data Ware House Projects
• SAP CRM implementation upgrade and configuration
• Release projects related t0 standard Insurance Financial, mortgage and loan origination products
• Expertise in Insurance product development, execution and release
• Business process redesign with SOA and Lombardi Team Works orchestration
• Develop and maintain Wholesale secondary market online Broker solutions applications
• Interface directly with key business partners and project managers for key requirements
• Retail POS transaction processing experience

Confidential

Release and Program Manager (Internet Transaction Processing/Data Warehouse)

• Manage team of 120 consultants (FICO, BW, P2P, XRPLN, PD, EDI modules)Coordinate changes to FICO modules (general ledger transaction, company code changes)
• Extensive SAP CRM Experience
• Extensive transaction processing experience
• Extensive manugistics supply chain planning
• SAP B2B /EDI enhancement and release experience
• SAP Contract management and Vendor Management process enhancements
• IBM Web sphere SOA data appliances implementation and configuration
• Business process redesign with SOA and Lombardi Team Works orchestration
• Extensive online application development and e-commerce experience
• Extensive Internet technology and UI application experience
• Scrum/Agile process implementation and project development and management
• Implement ITIL processes
• Coordinate FICO month end and Quarter End close
• AIX & RS 6000 Maintenance and Support, IBM TPF support experience
• Extensive Oracle eBusiness Suite Experience
• Extensive Excel pivot table and Chart Analysis
• Extensive Financial Statement, budget and pro forma statement experience
• Manage the Enterprise data ware house program including performance tuning, security, dimensional modeling requirements, ETL, environment management, architecture plan
• Disaster Recovery testing and planning
• ETL project design and implementation
• Extensive BI Dashboard design and engineering experience (Cognos 8,SAP SEM, Excelsius 8)Including performance management, budgeting, advanced reporting, KPI, analysis studio, framework manager
• Introduce IBM RUP project management processes
• Introduce ITIL ITSM documentation standards and procedures
• Gather Business Requirements for multidimensional Data modeling
• Manage SAN and Virtualization networks, Including VM Ware VI3
• Manage SAP and wireless security, defines security policy, permissions and firewall policies
• Extensive PDLC experience (Product design, development, implementation)
• Lead solution architect for the implementation of Sales and operations planning across four
• IBM AIX mainframe and z series implementation experience
• Extensive testing, QA management, UAT, SOX and Gap analysis
• Extensive Teradata Experience business units. The scope of solution included WW Demand planning, Collaborative demand planning, supply planning and revenue planning processes.
• Follow GXP implementation guidelines and processes for Medical devices
• Cost-of-sales-Accouting using SAP ™ standards through functional areas, CO-PA, cost element ledger, special ledger (CO-OM-CEL, CO-OM-CCA, CO-OM-OPA, CO-PA, FI-SL, FI-GL)
• Business intelligence Tools: Cognos, Business Objects, Teradata, SAS

Confidential

Release and Deployment Manager

• Liaison with Industry Advisory Board (IAB) members as well as product management to define product requirements and develop case studies and solutions proposals
• Extensive insurance solution process redesign experience (Auto, Life, Health)
• Extensive EDI, B2B infrastructure testing and configuration experience
• Expertise with new technologies: Search engine optimization, cloud computing, SAAS
• Extensive retail transaction processing for large clients - GAP, Target, First Data, Chase
• Extensive online application development and e-commerce experience
• Banking, FDA, SOX regulatory agency experience
• Cloud computing, SAAS, Rules engine design, infrastructure as a service projects, Manugistics
• Extensive SOA, Business process redesign, and web service orchestration implementationand training
• J2EE and PL/SQl enhancement and release experience
• Extensive off shore experience and large scale deployments
• Scrum/Agile process implementation and project development and management
• IBM, Web sphere, MQS, Data power and Tivoli experience
• Localization and worldwide deployment of special initiatives
• Implement ITIL processs and services
• Extensive implementation of Cloud Computing and Hosted applications
• IBM TPF Mainframe configuration and TIBCO messaging experience
• Familiar with all aspects of SOX and PMO governance process
• Extensive Mortgage product design and development experience (Sub prime, A paper, Secondary markets
• Mortgage and Financial Services solution design
• Extensive credit card and transaction processing experience with First Data, Gap, Target, Wal-mart
• Manage load and performance testing certification and test harness creation
• Online bill pay and ecommerce support
• Extensive Siebel CRM Experience
• Java J2EE GUI development Experience
• Extensive Excel pivot Table and Chart analysis
• Integration with Oracle eBusiness Suite
• Extensive experience with web, ecommerce, B2B, and website design

Confidential, San Jose

Release Manager - SAP October release

• Successfully coordinated HQ shut down for Data center updates (150 reports)
• Successfully released October upgrades for SAP logistics, BW, FICO, Logistics and CRM systems (Full SAP project lifecycle)
• Familiar with all aspects of SOX and PMO governance process
• SAP Retail transaction and credit card processing
• Logistics and Supply Chain Merger and acquisition for Macromedia/Adobe distribution and Logistics
• Extensive SAP CRM Experience
• Extensive transaction processing and integration experience
• Scrum/Agile process implementation and project development and management
• Extensive experience with web, ecommerce, online application model website design
• SOA BPM redesign with net weaver, SAP web portal development
• Implement full lifecycle Data warehouse projects
• Manage load and performance testing and test harness creation
• Extensive credit card and transaction experience
• Extensive localization and worldwide deployment experience
• TIBCO messaging configuration and trouble shooting
• Implement identity management and SAP security and firewall roles features and enhancements(SAP Biz Rights)
• Risk management, Vendor Management
• SAP B2B release, testing and enhancement
• Business Intelligence tools: Crystal Reports, Execlcius, Business Objects

Confidential, Redwood Shores, California

Release Manager

• Assisted in rolling out Rational Portfolio Manager to the IBM oracle teams
• Oracle Retail POS and transaction processing software
• Extensive Oracle ecommerce and billing platform experience
• Scrum/Agile process implementation and project development and management
• Oracle B2B eCommerce testing release and infrastructure upgrade experience
• Extensive SOA, Business Process Management tools experience
• Cloud computing, hosted Applications
• New product definition, requirements and design
• Manage security protocols, permissions, firewall policies
• AIX & RS 6000 Application Maintenance, Support and enablement projects
• Extensive EDI/B2B testing and configuration experience
• Extensive experience with Hosted Application projects
• Familiar with all aspects of SOX and PMO governance process
• Follow GXP implementation guidelines and processes for Healthcare clients
• Mortgage and Financial Services testing
• Oracle Contract and Vendor Management
• Extensive oracle eBusiness Suite Experience
• Extensive Oracle CRM Experience
• Extensive credit card and transaction processing
• IBM Z series TPF maintenance and support experience
• Risk management, Vendor Management, Contract administration and Management
• Strong track record of implementing projects on time and budget (up to 20 simultaneous projects)
• Managed personal development plans and certification paths for IBM personnel
• Manages solution implementation for Oracle for Healthcare
• Worked with Senior management team to document and enhance the management system for the Oracle /IBM alliance engagement
• Agile, Scrum and JAD/RAD training and implementation
• Extensive experience with Oracle Data warehouse, Oracle Financial Applications, identity management, business intelligence and oracle for healthcare experience

Confidential, Lake Forest, CA

Release Manager

• Extensive experience merging Washington Mutual and Long Beach mortgage payroll, HR, LOS, wholesale and secondary market online broker experience
• Releases 26 successful enhancements to the SAP logistics, CRM and BW installation using full SAP lifecycle methodology
• Java J2EE GUI development Experience
• Website SEO and analytics
• Extensive eCommerce and billing experience
• Online bill pay, ecommerce and money movement
• SAP B2B testing and Release
• Extensive subprime and wholesale lending product creation experience
• Release 26 successful enhancements to the LBMC LOS system
• Extensive mortgage product development, requirements, design and implementation experience
• Extensive experience with Empower LOS customization and testing
• Extensive experience with POS, Transaction processing, Retail and Transaction processing
• Extensive experience interacting with operations to define, prioritize, deploy, test, releaseServicing enhancements to LOS
• Extensive online lending solution development maintenance and release experience
• Extensive QA, SOX, testing and UAT validation experience
• IBM TPF configuration experience
• Extensive experience defining, testing, deploying state specific High Cost lendingEnhancements and lending process changes and underwriting rules
• Coordinated Sarbanes-Oxley compliance initiatives and participated in regulatory reviewswith nationally distributed sub-prime regulation compliance teams
• Extensive experience coordinating JAD sessions with operations, loan processing and underwriting teams
• Coordinate new report creation
• Scrum/Agile process implementation and project development and management
• Extensive Financial Services Loan origination product development and design and design
• Risk management, Vendor Management, Contract administration and Management
• Extensive Siebel, SAP CRM and Customer data Management Experience
• Extensive experience with shared applications, Business intelligence reporting and Teradata
• Manage the Enterprise data ware house program including performance tuning, security, dimensional modeling requirements, ETL, environment management, architecture plan
• Extensive Disaster Recovery planning

Confidential

Release Manager

• 27 months of successful SAP BI, Data Ware house, Planner and Optimizer, CRM, FiCO and Logistics releases (full Lifecycle)
• Logistics and supply chain merger and Acquisition experience with COMPAQ
• Extensive ecommerce project experience in large and small corporate environments
• Teradata business analytics implementation
• Extensive Credit card, transaction processing and online retailing Experience
• Managed SOA, SaaS, BPM and business process reengineering initiatives
• Extensive use of RUP, UML, (use case design) and Prince 2 for Europe projects
• Requirements and enhancements for new report creation in the HP Oracle enterprise data warehouse, implemented reporting processes for management, enhancements for business process management, balanced performance dashboard, KPI, data mining, data visualization and business analytics reporting (Business Objects)
• Manage the Enterprise data ware house program including performance tuning, security,
• Web based transaction processing and B2B design experience dimensional modeling requirements, ETL, environment management, architecture plan
• Introduced and defined Scrum, Agile, ITIL and SDLC processes for PMO
• Define and implement enhancements for SAP logistic business warehouse, Business objects reports and Enterprise analytics using SAP full project Lifecycle
• Define enhancements for user Portal, online bill pay, identity management, retail transaction processing, Logistics, advanced planner and Optimizer, CRM modules
• Define project requirements for identity management and internet security projects
• BI Tools: Otacle Data Ware house, Ab Initio, Business Objects
• Define and release enhancements for data warehouse, dashboard and business intelligence platform

Confidential, San Jose, CA

Project Manager - Quality Assurance Manager

• Successfully managed QA release of the Traveler 2000 SFA and CRM data product,
• Data warehouse, and business intelligence solution including staffing, training and executing the development and test strategy in a very aggressive time- frame for Confidential, a leading provider of
• Customer Relation Management, logistics and financial applications software.

Confidential, Mountain View, CA

Software Development Manager, Director of Quality assurance

• Managed software Quality Assurance, testing, release and configuration management for the Confidential diagnostics and billing solution (online offering). Managed a team of four testers and six developers. Coordinated release and development schedules, working closely with the Product Engineering Director and CEO. Participated in hardware selection and network design process for the web site and firewall.
• Lead JAD (Joint application Design) sessions for Healthcare billing and full lifecycle revenue system development
• Liaison with industry experts to develop billing, diagnostic, transactions and applications
• Check application design for compatibility with HIPAA, EPIC, Full revenue cycle requirements
• Execute acceptance testing and release of website features

Confidential, Pennsylvania

Project Analyst

• On-site client engagement for large Pennsylvania department of health healthcare billing system implementation involving legacy system integration with modern web enabled client -server system using SQL Server, NT Server and Image processing systems at the Harrisburg headquarters.
• Coordinated release and development schedules, working closely with the DOH Director and Confidential Healthcare practice principal. Participated in the hardware selection and network design process for the department of Healthcare Solution. .
• Extensive exposure to healthcare billing system analysis, design and testing.
• Experience with full revenue lifecycle and EPIC.