Program Analyst Resume
Washington, DC
SUMMARY:
Senior Administrative Specialist with strong project coordinator skills. Expertise in coordinating complex international travel arrangements, global currency conversion (expense management); working within a highly - matrixed environment with senior level professionals and their direct reports as well as international clientele. Excellent editing, writing, and project management skills; skilled collaborator, with distinctive people skills; results driven with a keen ability to act with integrity and maturity while considerate and responsive to the changes in senior management’s priorities.
TECHNICAL SKILLS:
Microsoft Office Suite: 2003, 2007, 2008, 2010 (Word, Outlook, Excel, PowerPoint), Concur 2006, 2010, EXTRA, Access, JIRA, ARIBA, WEBEX, P2P,E2 Solutions, Visio, Hoovers, SharePoint, Electronic Online Systems,Six Sigma Project Coordinator, Adobe Photoshop, Lotus Notes, Internet Explorer,RICOH Scanners and Netscape Navigator
PROFESSIONAL EXPERIENCE:
PROGRAM ANALYST
Confidential, Washington, DC
Responsibilities:
- Prepare official correspondences for the Chief Risk Officer and Managing Executive’s signature
- Process time and attendance sheets in WebTa; establishing new and maintain existing employee profiles in time and attendance (WEBEX).
- Initiate international/domestic travel authorizations and expense vouchers; reviewing the travel logistics to prepare itineraries.
- Serve as liaison for the Chief Risk Officer and his immediate staff and internal/external senior level government and corporate officials.
- Process Foreign Visa for International travel. Worked with OCIE and OFM to resolve all travel voucher delinquencies over 14 and 30 days.
- Serve as the central point of contact, primary advisor and technical expert on administrative policies, procedures, requirements and functions.
- Handles classified financial documents for supervisory review and approval; perform confidential entry into the profit access database.
- Conduct research, data collection, and analysis using Microsoft Excel.
- Coordinate interview panels for the office of Managing Executive to include; follow up calls, scheduling and logistics.
- Responsible for updating OCIE Org. Chart (Office Compliance Inspection & Examination) personnel.
SENIOR ADMINISTRATIVE MANAGEMENT SPECIALIST
Confidential, Washington, DC
Responsibilities:
- Coordinated international & domestic business travel; scheduled complex calendar meetings.
- Scheduled internal/external meeting to include White House Meetings for the Under Secretary.
- Interacted with White House & Congressional Representatives.
- Reviewed, edited, incoming departmental memos and letters created for the Under Secretary signature.
- Prepared Daily Briefing Book for Under Secretary.
- Conducted technical reviews, edits of Executive Correspondence Letters prepared for Executive Level signatures to assure consistency with agency procedures and upload into ECM.
- Prepared Multi-State Correspondence for Under Secretary’s signature.
- Coordinated and scheduled Multi-State (49) Directors Annual Reviews.
- Coordinated a variety of administrative projects within the office to include evaluating administrative operations; develop comprehensive plans and analyze work processes to continually improve and meet customer and organizational requirements.
- Trained on-boarding personnel and provided on-going guidance to the mission support of the organization.
SENIOR EXECUTIVE ASSISTANT/PROJECT COORDINATOR
Confidential, Washington, DC
Responsibilities:
- Liaised with Congressional staff to schedule meetings.
- Coordinated extensive meetings in multiple time zones.
- Coordinated office move and setup, order office furnishings. Liaise with building management.
- Arranged extensive corporate travel for President of Government Affairs and VP of Public Policy & Government Affairs by developing itineraries and agendas; booking conferences, air travel, ground transportation and meeting accommodations.
- Seamlessly scheduled and tracked high volume meetings and conference calls with Lobbyist, Lawyers and corporate executives under tight deadlines.
- Generated expense reports and reconciled corporate credit card charges to ensure timely reimbursements.
- Completed special projects and special assignments by establishing objectives; determining priorities; managing time and monitoring progress; problem solving to effectively execute projects and make adjustments when necessary. Order and maintain office supplies.
SENIOR EXECUTIVE ASSISTANT
Confidential, Fairfax, VA
Responsibilities:
- Provided concurrent executive support to Managing Director.
- Provided full technical spectrum technical support to facilitate audio visual teleconferences, including operating, real-time monitoring, and trouble-shooting equipment failure.
- Ordered office supplies and processed invoices for payment.
- Managed SharePoint site by updating/adding projects and programs.
- Assisted the MD with “special projects” ensuring that information is facilitated for security clearance.
ADMINISTRATOR/SENIOR EXECUTIVE ASSISTANT
Confidential, Washington, DC
Responsibilities:
- Provided high level executive support for the Chief Information Officer and Group Information Officer.
- Project coordination, calendar and expense management. Vendor management negotiated contracts and processed all invoices for payment.
- On-boarded for full-time and contract staff for IT/Marketing Department. Collaborated effectively with cross functional groups.
- Executed and coordinated annual conferences off-site and special events.
- Administered department SharePoint website, prepared PowerPoint presentations, organizational charts and reports.
- Provided guidance for less experienced employees. Processed and executed all Client Service Request for IT/Marketing Department. Managed all IT/Marketing Department events and catering requirements for 500+ people. Conducted research for Sr. Staff, compiled and summarize information. Provided procedural information and respond to queries related to departmental policies.
- Read and determined disposition of incoming mail. WebEx and Video Conference preparation.
PRESIDENT
Confidential, Alexandria, VA
Responsibilities:
- Worked as an independent contractor transcribing interviews by various high profile officials such as the New York State Governor; Sarbanes and Oxley; New York State Comptroller and the Chairman of NYS Stock Exchange; CACI (Information Solutions, Government, Defense, Intelligence)
SENIOR EXECUTIVE ASSISTANT
Confidential, New York, NY
Responsibilities:
- Heavy meeting/calendar management for personal and business President is board member of several firms throughout New York City & Europe .
- Substantial international and domestic travel arrangements for personal and business.
- Executed international charter flights for personal and business.
- Arranged extensive limo service, executed personal and business travel arrangements.
- Expense management/accounts payable/prepared presentations for board meetings.
SENIOR EXECUTIVE ASSISTANT
Confidential, New York, NY
Responsibilities:
- Coordinated client meetings for the Chief Procurement Officer; creating agendas for each of the client meetings.
- Maintained distribution lists using CRM.
- Developed presentation books for clients/prospects.
- Continually inspected and updated contact information in CRM.
- Coordinated International and Domestic conference calls.
- Executed and coordinated annual conferences, off-site and special events.
- Scheduled domestic and international travel arrangements; processed expense reports and check requests upon travel completion.
- Tracked and maintain budget for the marketing group.
SENIOR EXECUTIVE ASSISTANT
Confidential, New York, NY
Responsibilities:
- Coordinated client meetings for the Managing Directors and created agendas for each client meetings.
- Maintained distribution lists using CRM.
- Developed presentation books for clients/prospects.
- Continuous inspection and updating contact information in CRM.
- Coordinated International and Domestic conference calls.
- Executed and coordinated annual conferences, off-site and special events.
- Processed International and Domestic expense reports and check requests.
- Scheduled domestic and international travel arrangements.
- Tracked and maintain budget for the marketing group.
