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Scrum Master / Project Manager/ Tech Writer  Resume

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Ventura, CA

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SUMMARY:

PMP and CSM certified Project Manager with extensive experience managing and executing projects to benefit company goals. Reputation for delivery of project goals on time and under budget. Demonstrated ability to perform at a high level with limited supervision. Proven track record of developing highly motivated, cross - functional teams through the utilization of strong interpersonal skills.

TECHNICAL SKILLS:

  • Microsoft Office Suite
  • Technical Writing
  • Project Management (Traditional Waterfall Methodologies)
  • Agile Methodologies
  • JIRA
  • Microsoft Project

PROFESSIONAL EXPERIENCE:

Scrum Master / Project Manager/ Tech Writer

Confidential, Ventura, CA

Responsibilities:

  • Saved company over $30K annually in labor costs through successfully managing project which transitioned enterprise to a digital, manufacturing document system on SharePoint despite being challenged by antiquated documents and procedures while maintaining a high level of quality on role responsibilities.
  • Achieved 98% company-wide participation in continuous improvement activities through coaching two cross-functional project teams in Agile methodologies while overcoming resistance to a foreign framework for executing projects.
  • Overcame language barriers and difficulties with users who possessed nearly zero experience with computers through multi-sensory training which increased company's computer literacy by 15%.
  • Increased product labeling efficiency by 30% via process improvement project with minimal project expenditures.
  • Communicated and collaborated with engineers who typically prefer to do things their own way which greatly increased standardization of work instructions.
  • Successfully developed and conducted company-wide, White Belt training through reviewing and editing curriculum, organizing instructors, and scheduling students despite a lack of precedent as Dow-Key had never held a company-wide class in its entire history (founded in 1945).
  • Identified need for and led group in translating White Belt curriculum into Spanish while remaining undeterred by a personal lack of fluency.
  • Decreased training time of new hire Document Control Clerks by two weeks through the creation of PowerPoint presentations, Excel Macros programs, and a progressively difficult training schedule in spite of a company culture which favored on the job training.

Quality Control Proofreader

Confidential, Moorpark, CA

Responsibilities:

  • Delivered excellent documentation packages to customers through the discovery of errors which were buried in thousands of pages of material.
  • Developed useful training material for successor with no supervision or assistance from management.

Director

Confidential, Oxnard, CA

Responsibilities:

  • Directed successful musical productions with limited budgets while finding creative ways to motivate vocalists, musicians, and production crews working on a purely volunteer basis.
  • Project managed complex outreach activities and retreats which greatly benefited at-risk teens including obtaining permits from unaffiliated city officials at no cost to the organization.
  • Fully funded multiple retreats and events through creative incentives for supporters despite being located in a low income area.
  • Provided 100 needy families a week with groceries through collaborations with Food Share which required the collection of financial and demographic information from recipients.

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