SUMMARY:

• Dynamic, articulate, driven, attention to detail, and result oriented Project & Program Management Professional with 20+ years of professional experience as a network engineer, software engineer, information technology, technical project manager, and program manager in the aerospace environment.
• Proven and highly recognized track record in developing and implementing LAN designs, streamlining processes, developing and programming, configuring & installing, identifying & evaluating impact of tasks, executing excellent customer services, mitigating risks, cost estimating & budgeting, project management, project leadership, complex projects, determining strategic goals, staffing plan, and coaching & mentoring.
• Strong communication and interpersonal skills with the great ability to sustain, and excel in a fast - paced working environment.
• As a lifelong learner, my technical project management practice migrated from a waterfall approach to an agile system.
• Developed a strong partnership with clients, focused on the voice of the customer.

CORE COMPETENCIES:

• Scrum
• Customer Service
• Direct Sales Management
• Network Engineering
• Governance
• PMP Certification
• Sourcing suppliers
• Information Technology
• Kanban
• Relationship Management
• Change Management
• Performance Management
• Business Process Management
• Operations Management
• Mentoring
• Collaborate complex projects
• Agile
• Financial Acumen
• Continuous Improvement
• Cross-Functional Skills
• Servant Management
• Lean Six Sigma
• Microsoft Office Suite
• Leadership

TECHNICAL SKILLS:

• Attached Resource Computer Network (ARCNET)
• Basic
• Borland Middleware products
• Cisco Routers
• Common Business Orientated Language (COBOL)
• Contract Management Information System (CMIS)
• Database Management Systems (DBMS)
• DMAIC (Define, Measure, Analyze, Improve and Control)
• Ethernet Standards:
• 10Base5
• 10Base2
• 10BaseT
• 10BaseF
• 100BaseTX
• Fiber Distributed Data Interface (FDDI)
• IBM - Customer Information Control System (CICS)
• Lotus cc:Mail
• Lotus Notes
• Microsoft Access
• Microsoft Excel
• Microsoft Power Point
• Microsoft Project
• Microsoft Share Point
• Microsoft Visio
• Microsoft Visual Basic
• Microsoft Windows
• Microsoft Windows NT
• Microsoft Word
• Network Basic Input / Output System (NetBIOS)
• Novell - Internetwork Packet Exchange (IPX)
• Novell - Sequenced Packet Exchange (SPX)
• Novell NetWare 2.x - 4.x
• Oracle
• Simple Network Management Protocol (SNMP)
• Structured Query Language (SQL)
• Token Ring

PROFESSIONAL EXPERIENCE:

Confidential, Des Plaines, IL

Program Management/Project Management

Responsibilities:

• Managed the transition from Lockheed Martin to Confidential for assigned unit.
• Engaged subordinate employee recruitment, selection, training, and performance assessment.
• Approved time cards, payroll, and time and attendance.
• Performed financial analysis on portfolio of projects.
• Ensured compliance with established governance.
• Managed team responsible for multiple Environmental Due Diligence Audits (EDDA)

Confidential, Des Plaines, IL

Program Management/Project Management

Responsibilities:

• Proficiently managed the strategy, analysis, and design of technical product enhancement, integrating the work of research and development, marketing, sales, and service functions for all new or potential products.
• Skillfully engaged subordinate employee recruitment, selection, training, and performance assessment.
• Supervised technical consultation, and monitored the planning, and preparation of product introduction strategies.
• Expertly interpreted and executed policies and procedures that typically affected subordinate organizational unit.
• Recommended modifications to operating policies, and ensured that projects were completed within budget.
• Projects managed valued at over $4,000,000 annually. Managed up to 50 project team members in multiple locations. Teams involved are multidisciplinary: engineering, IT, program analysts, safety, and administrative.
• Responsible for complex projects across an 18-state area.
• Agile projects resulted in new tools for management of assigned portfolio of projects.
• Ensured compliance with established governance.
• Responsible for information security for assigned region.
• Ensured compliance with cyber security for information systems assigned.
• Managed team responsible for National Environmental Policy Act (NEPA), EDDAs, and remediation actions. These actions complied with state government, and local ordinances. Ensured technicians had the formal training to execute their projects.
• Managed infrastructure projects for the FAA. Designed Local Area Networks and Wide Area Networks for the Great Lakes Region.

Confidential, Des Plaines, IL

Project Management / Software Engineering / Network Engineering

Responsibilities:

• Led a team in the development and enhancements of an Access databases utilized in the tracking of the project portfolio cuff records. Led a team in the development of an Excel spreadsheet utilized for the development of Key Performance Indicators for the portfolio of projects. Planned the sprint for each deliverable.
• Responsible for establishing the need for change within my area of responsibility. The planning of activities, and change elements for the individual contributors. Implemented the change following established procedures.
• Developed charters, staffing plan, project plan, controlled the project work, and closed out the projects throughout the program lifecycle.
• Collected requirements for the project, defined the outcomes of the project, created work plans for employees, ensured the deliverables met customer requirements. Presented outline of development of statement of objectives to national meeting. Researched best practices for development of performance based contracts. I was accountable for the end-to-end delivery of strategic projects that were approved and funded.
• Defined the complex time schedules to ensure the projects were met on a timely basis. Developed master schedule for all assigned projects, utilizing Microsoft Project. Metrics were developed to ensure the FAA received deliverables within time constraints. Project coordination between multiple customer stakeholders and internal proponents. Utilized proprietary and MS Project to track key milestones for the portfolio of projects. Utilized MS Project to determine the Critical Path for assigned projects.
• Responsibilities included tracking costs for multiple small projects ($4,000 to $80,000) to large projects (over $1 million annually) to ensure all costs were allowable under the contract. Each project could not exceed available funding for each cost code; methodologies were developed to report available balance each week to project team members. Tracked all invoiced costs, actual costs, commitments, and budgeted future costs. Controlled costs against baseline, notifying management if additional funds were required. As a result, projects rarely exceeded budget (less than 1% over budget), and projects were delivered under budget. Where applicable, utilized Earned Value Management techniques to control future costs. Utilized Microsoft Excel, and proprietary cost accounting software for financial analysis with business operations.
• Developed feedback loops with the customer to ensure deliverables met minimal standards. Developed metrics to ensure customer satisfaction. Reviewed customer satisfaction surveys for continuous improvement opportunities. Ensured that deliverables met project scope. Taught technical metrics to national committee. Complied with division’s Quality Management System and high Quality Standards.
• Hired / acquired required project team members, ensured the team had appropriate training and certification, managed team, and released team members, when necessary. Leadership and employee engagement proved to be a key differentiator with a 98% retention rate. Complied with company best practices for Human Resources.
• Responsible for reporting weekly budgets, Key Performance Indicators, monthly status reports, quarterly executive management reports. Presented findings at conferences. Developed presentations for projects teams. Presented to executive management.
• Developed a risk management plan for the assigned projects. Collaboration between customer stakeholders was key to success. Minimized project risks, and exploited project opportunities. Performed risk assessments for assigned projects.
• Developed performance work statements for subcontract employees to ensure compliance with logistics contract requirements. Provided timely vendor relationships to subcontractor companies to support corrective actions. Selected subcontract solutions to meet specific contract requirements. Inspected deliverables to ensure compliance with customer expectations and contract requirements.
• Identified stakeholders, ensured customers were informed on project progress.