PROFESSIONAL SUMMARY:

• Around 7+ years of professional IT experience as Application Developer in different programming languages and 4 years of hands - on experience on Force.com platform as a Salesforce Developer, Administrator.
• Having Knowledge in Software Development Life Cycle Methodologies like Agile, Scrum, Waterfall, Spiral and work accordingly to improve processes, Systems and Methodologies
• Hands on Experience in creating Custom Objects, Custom Fields, Master-Detail relationships, Lookup relationships, Page layouts, Custom Tabs, Reports and various other components as per the client requirements
• Experience in resolving issues related to Salesforce Integration with other systems.
• Experienced in Creating Users, Roles, Profiles, Permission sets, Email Services, Page Layouts, Record Types, Lead processes, Sales Processes, Support Process, Workflow Alerts and Actions and Approval Processes, Lead and Case Assignment rules.
• Expertise in Creating/Using Apex Classes, Standard Controllers, Custom Controllers as per the client and application requirements using visual force.
• Data Integration and Data Migration using ETL tools like Import Wizard and Data Loader on cloud, service cloud modules.
• Configure Salesforce using the instructions in Configuring SAML 2.0 Settings for Single Sign-On
• Worked on Sales cloud like Contact management, Lead management, Opportunity management, Territory management, Forecasting.
• Build Lightning Component framework for developing dynamic web apps for mobile and desktop devices
• Worked extensively in customization of Service Cloud Console by embedding Visual force pages in custom console components, highlight panel and interaction log .
• Creation and maintenance of reports to support the business in both Salesforce and CPQ
• Proficiency in installing App Exchange applications and experience on Configure price quoting (APPTUS CPQ)
• Proficient with creating workflow rule, assignment rules, validation rules, triggers and deals with querying Force.com database using SOQL & SOSL queries.
• Implemented WSDL in the application for access to data from external systems and web sites using Force.com web services API.
• Deployment experience using Force.com IDE and change sets as well as hands on sandbox management experience
• Hands on experience in the areas of Test Development, Test Planning, Test Execution, Test Efficiency, Code Coverage and expertise in analyzing and fixing the applications using Salesforce CRM
• Ability to quickly adopt and learn, Work in-groups as well as independently with minimum supervision. Highly dedicated, quick starter, solution driven p Confidential ern programmer, Strong in Object Oriented Analysis and Design, Excellent at Solving Complex problems under strict deadlines

TECHNICAL SKILLS:

CRM Package: Salesforce.com

Salesforce.com Technologies: Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/Components & Controllers, S-Controls, Apex Web Services, Apex Data Loader, AJAX, Dashboards, Reports, Custom Objects, Workflow rule, Approvals, Case Management Automation.

Force.com Configuration: Camp Confidential ns, Leads, Accounts, Contacts, Opportunities, Cases, Custom Object development, Field Creation, Page Layout Creation/Editing, Related List customization, Record Types, Field Level and Object Level Security, Role hierarchies, Sharing models

Integration Tools: Force.com Data loader, Force.com Workbench

Programming Languages: Java, Apex, Visual force

Database: Microsoft SQL server, Oracle 10g

Web Technologies: HTML5,html4,html, Visual Force, Java script, CSS

Packages: Apex Data Loader, Eclipse IDE, MS Word, MS PowerPoint, MS Excel

Documentation: Reports, Test Plans

WORK EXPERIENCE:

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Developed the Visual force pages for the Manual Registration of users and login Process leveraging sites functionality provided by Salesforce.
• Designed, Implemented and developed the Custom objects, Page Layouts, Custom Tabs, and components to suit to the needs of the application
• Created user Roles and Profiles, Security Controls and Sharing Settings, Permission Sets
• Managed Users, Hierarchical roles, Profiles, Security Controls and territory management. Defined Lookup and Master-Detail relationships on the standard and Custom Objects.
• Worked on sales cloud and service cloud for the contact management, sales performance management, marketing automation, and Opportunity management also.
• Converted leads to opportunities for the specific customers who have interest on particular Data. Worked on pricing, quotations, case management, ch Confidential er collaborations, service contracts and entitlements for the customers in service cloud.
• Developed the permission sets to grant different access level to the pages and other functionalities for various users.
• Worked on the license Automation project by releasing a Salesforce Community with Salesforce Tabs + Visual force, and exposing the license generation Visual force pages.
• Worked on Styling the community, and redesigning the login page using Site Templates, Custom Visual force Pages and Jquery UI.
• Worked on an Angular JS Application for our Dynamic Partner Pricing page to display the current discounts for a particular partner based on their purchase history.
• Created Lightning components and Apps for specific design in the
• Created Lightning custom actions that open with a Visual force page and Overriding standard actions with Visual force pages.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com and Salesforce Lightning.
• Worked on Building apps visually with Lightning App Builder and Lightning Components and also UI components with the Lightning Component Framework.
• Created custom components and Apps using Lightning design system.
• Worked on Field Service Lightning (FSL) for generating work Orders using Salesforce mobile app.
• Worked on Communities with the salesforce1 mobile app and getting the customer portal community data for the dell Customer experiences. In this way Salesforce1 identifies which community a notification comes from, and the community name is listed after the time stamp
• Worked extensively in customization of service cloud console by embedding Visual force pages in custom console components, highlight panel and interaction log
• Familiar in understanding the parsed apex classes in data mapping and framing the wrapper classes accordingly to obtain the expected data out of them and serializing it for the output.
• Worked on the contract Life cycle management, Renewal management, X-Author for Contract management, Apttus CPQ batch updates, Quote management, and Approval management.
• Worked on price matrices, price dimensions, price List for CPQ objects
• Helped clients deliver optimized coding functionality with in transformed sales process by removing the barriers preventing their Salesforce from accurately configuring pricing and quoting of products and services (APTTUS CPQ).
• Integrating CPQ with the Salesforce and Wrote Quote editing Visualforce pages.
• Establish a SAML identity provider and gather information about how they will connect to Salesforce. This is the provider that will send single sign-on requests to Salesforce.
• Integrated the Web Services for extracting the data from external Systems to display in the pages of Salesforce.com
• Wrote test methods, test cases with code coverage of more than 75%
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.
• Implemented WSDL in the application for access to data from external systems and web sites using Force.com web services API like SOAP and REST API
• Handled administration, maintenance and support of Salesforce modules for users.
• Designed and Developed page layouts according to the user requirements.

Environment: Saleforce.com CRM, Force.com platform, Apex Classes, Ch Confidential er, Visual force Pages, Controllers, Lightning, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Force.com IDE, and Windows.

Confidential , Dallas, TX

Salesforce Developer

Responsibilities:

• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.
• Created Users, Roles, Public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Conduct or participate in prototyping sessions with business and IT resources to ensure requirements.
• Developed various Apex classes and Apex Triggers for different functional requirements.
• Created Visual force pages for different page layouts and developed CSS for creating effects in Visual force pages.
• Configured Profile-based IP address restrictions, Organization-wide IP address restrictions Profile-based login hour restrictions.
• Managed tasks like unlocking/resetting passwords, modifying data and created ad hoc reports
• Administered and configured Salesforce.com features including profiles, roles, Users, Page layouts, reports, and dashboards to support over 600 users
• Designed and deployed custom Tabs, Validation rules, Approval Processes and Auto-Response rules for automating business logic.
• Creation and maintenance of reports to support the business in both Salesforce and CPQ
• Worked on Sales cloud for the Customers lead management, Opportunities and data creation using CSV files.
• Worked on Service cloud for the detail contact management, ch Confidential ers, Communities. And Created customer portal with the help of communities.
• Created Workflow rules and defined related tasks, email alerts, and Field updates.
• Created Page layouts, Search layouts to organize fields, Custom links, related lists, and other components on Record pages.
• Implemented Pick lists, Dependent Pick lists, lookup relationships, Master Detail relationships, Validation Formula fields to the Custom Objects.
• Used Field level Security along with Page Layouts to manage access to certain fields.
• Created various Reports (Summary reports, Matrix reports, Pie charts, Dashboards and Graph and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the needs of the Organization.
• Implemented Apex Controller, triggers and test classes with test code coverage of 90-100% using Force.com IDE.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Salesforce.com Platform, Visual force pages, Triggers, Workflow rules Classes, Controller, Data Loader, Custom Objects, Email Services, Security Control.

Confidential - Los Angeles, CA

Salesforce Developer

Responsibilities:

• Interacting with Onsite team member on daily basis.
• Interacting with Client in absence of Onsite Coordinator and represent team.
• Working on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed various Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, Validation rules.
• Created Various Profiles, Roles and Page Layouts and Configured the Permission based on the Organization Hierarchy requirements.
• Designed and deployed Custom tabs, Validation rules, Approval Process and Auto-Response for automating business logic.
• Developed Cascading Style Sheets (CSS) for creating effects in visual force pages.
• Worked on JavaScript and Jquery to improve user interface of VF Pages.
• Created Workflow rules and defined related tasks, Email alerts, and Field updates.
• Implemented Pick lists, Dependent Pick lists, lookups, master-detail Relationships, and validation formula fields to the Custom Objects.
• Created Email Templates and Inbound Emails using Visual force for Clients and Customers.
• Enabled Ch Confidential er for the Organization and to effectively communicate with the Users in the Organization.
• Implementation of Data Loader for loading the data from csv file format.
• Developed Business Documents for Salesforce.com Custom Objects.
• Implemented WSDL in the application for access to data from external systems and web sites using Force.com web services API.
• Developed several Custom Reports and Dashboards using report types.
• Give Knowledge Transfer to Support team.
• Provided the to Business users about the system.

Environment: Salesforce.com, Force.com platform, Apex Classes, Ch Confidential er, Visual Force pages, Controllers, Custom Objects, Custom Tabs, Email services, Workflow rules, Approvals, Reports, Security Controls, Eclipse IDE, Windows.

Confidential -Atlanta, GA

Salesforce Administrator

Responsibilities:

• To create Sales Order Object and fields so that Sales Order information will be captured.
• Integrate Sales Orders, Products, Customers, and Invoices records to Salesforce.
• Implementation of Data Loader for loading the data from .csv files.
• Create Record types to maintain a different view for each Account Type.
• Create fields in account object so that Account Details can be Captured (Manufacturer, Customer, and Inventory).
• Create a Visual Force Template that includes detailed information about order items.
• Notify Processing Department when an order is marked (for Fraud Check) so that they can check for fraud.
• Create an Email Template that will be used to send an ETA to the Customers.
• Create Record Types on product object: Simple, Configurable, Bundle and Protection Plan.
• Create Profiles and Roles.
• New Shipment Object with fields to maintain Shipment Details.
• Formulate Reports, which shows the number of orders in a day.
• Customize Dashboards on how many orders went to one particular manufacturer for one day.
• Create a Formula Filled to apply discount n subtotal.
• Add Filters and Edit columns, Related List and Columns, Enhanced lookup Filters.
• Write a Validation rule to select Shipping Company Whenever Status is Routing.
• To Calculate Load Date using PO Load Dates.
• Popup n saving order if the ordered product is available in inventory.
• Calculate tax after Discount.
• Provide a provision to Sales Representative to give a discount up to some margin.
• Give discount through promo code to certain products if promo code is valid.
• Write Apex Class to make API calls with PayPal.
• Write Apex class and Triggers to make API calls with Authorize.net
• Enabled Ch Confidential er for the Organization and to effectively communicate with the Users in the Organization.
• Performed testing in different Sandboxes.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component, Controllers), Workflow and Approvals, Reports, Custom Objects, Custom Tabs, Email Service, Security Controls, Eclipse IDE Plug-in.

Confidential

Java Developer

Responsibilities:

• Involved in Various Stages of the SDLC using Waterfall development Process.
• Object Oriented Analysis and Design Using UML including development of the class diagrams, Sequence diagrams, and State diagrams and implemented these diagrams in Rational Rose Enterprise Edition.
• Developed the view pages using JSP, HTML, CSS, and JavaScript for client side development and Validations.
• Responsible for developing the Registration modules of the wholesale application.
• Involved in design and development of the application in n-tier fashion based in MVC architecture standards and utilized struts frame work
• Utilize the various J2EE Design P Confidential erns to develop the Business modules based functionality.
• Responsible for developing the application level flow by utilizing Java, JSP.
• Used java Script front end Validations.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.

Environment: Java, Java script, Servlets, Java beans, MVC, Html, XML, Sql, CSS.