Delivery Director Resume
2.00/5 (Submit Your Rating)
Southfield, MI
SUMMARY:
- Versatile leader experienced in providing leadership, designing strategy and managing development and delivery of a variety of technology solutions. Core strengths include:
- Analyze business objectives; manage development of new and existing technologies to deploy innovative, scalable solutions to streamline processes, improve performance and reduce costs. Consult with management, business units and partners with integrity to ensure that business needs are understood and that services provided meet business requirements.
- Managed development of enterprise level programs in global/distributed teams utilizing Project Management methodology framework and integrated project plans to manage projects across all phases of the lifecycle from project initiation and approval, to project completion. Presented to senior management (SMR) and executive management (EMR).
- Create strategic partnerships across the organization and vendors to achieve positive business / IT results and negotiate significant cost savings. Assist in selecting vendor, support development of SOWs by leveraging technical expertise as needed. Manage vendors and SLAs, including but not limited to analyzing ongoing vendor activities and evaluating vendor performance.
- Create and manage teams, motivate and develop project managers and staff with onboarding, training and mentoring to increase cohesiveness. Provide leadership coaching, motivation, evaluation and assistance to team members to ensure team work and high level of performance in delivery of group responsibilities. Manage technology resources including resource level planning, priority management, recruitment, career path management, and development and retention initiatives.
- Seasoned information technology leader encompassing 19 years of leading people, managing teams and developing/ implementing strategic technology initiatives in a fast paced environment.
- Extensive experience in managing large IT projects across industries involving Manufacturing, Automotive, Sales and Marketing, Confidential, and Defense Contracting
- Technology oriented management professional delivering large - scale IT solutions to complex business problems through strong process improvements and business transformation achieving customers IT goals with $210M impact and savings.
- Managed development teams with direct and indirect reports of 35 to 60 resources across the globe
- Deployed a Revenue Management Risk Adjustment System for Confidential Exchange to ensure revenue is received by Confidential with revenue exceeding $100M target to achieve $165M, implementing Data Warehouse solution using Clinical Program Data Mart
- Featured in GM IT periodical for successful implementation of a complex project utilizing Agile methodology
- Deployed Global Warranty Management System for GM in multiple global locations resulting in a cost savings of $5 M - $11M per region with multiyear operating budgets of $24 M
- Created and proposed a Next Generation IT road map with $23M budget over a three year period based on service oriented architecture that will reduce maintenance cost and consolidate diversified IT bill of materials and infrastructure by $11M yearly
- Implemented a Global Business Intelligence Solution by developing a Global Data Warehouse at Confidential with $1 M in CAPEX and over $200,000 in OPEX costs
- Deployed an Intranet Portal and enterprise collaboration technologies at Confidential to replace hardcopy paper with automated processes, deliver dashboards, enhance productivity by 12.5% and reduce travel costs by over $1.5 million
- Architected / Developed technology solutions for Data Warehouse and RDBMS and Web Applications
TECHNICAL SKILLS:
- Technology Investment Planning IT Financial Analysis Enterprise Architecture Enterprise Collaboration Systems Engineering Service Oriented Architecture Vendor Outsourcing Risk Management Information Security Emerging Technologies IT Strategies/Governance Business Process Reengineering Application Rationalization Program Architecture Technology Assessment/Roadmaps Global IT Standards
- SAP ECC 5.0 SAP Business Objects Data Integrator (XI R2, R3) Business Objects Crystal Enterprise Server MS SQL Server (6.5 - 2005) QlikView 11 Crystal Reports (XI R2) Sharepoint Portal Server 2001 Microsoft Content Management Server Oracle (7.x - 11g) PL/SQL SQL*Plus Server Cold Fusion (4.0/4.5) JavaScript Visual Basic 4.0 Perl HTML Microsoft Office Suite, Project, Visio, Access Cognos DataStage Informatica
PROFESSIONAL EXPERIENCE:
Delivery Director
Confidential, Southfield, MI
Responsibilities:
- Managed Confidential programs with $210M impact, with value added analytics leading to cost savings.
- Oversee development of new subject areas in an Enterprise Data warehouse, responsible for Data Quality Tickets and development and implementation of PMO in EDW / BI.
Sr. IT Delivery Manager
Confidential, Detroit, MI
Responsibilities:
- Managed program and complete life cycle of several projects, with successful launch / release of Confidential Value software program for Providers.
- Managed several projects within RMRA, leading/adapting to dynamic launches and releases.
- Successfully managed program, serving as a central integrator providing data to upstream and downstream systems with Confidential exchange revenue of $165M, exceeding the $100M target.
Sr. Manager
Confidential, Detroit, MI
Responsibilities:
- Managed programs with multiple releases, with successful launch/release of Global Warranty application in multiple global regions.
- Managed several programs within Dealer Systems and championed Agile methodology in project execution, contributing to significant cost savings
Manager
Confidential, Troy, Michigan
Responsibilities:
- Managed complete life cycle of project management with successful launch of Global Digital Dashboard, Business Intelligence Solution for clients’ globally growing business to several new regions.
- Architected and managed development of the Global Data Warehouse. Devised and implemented best practices and documentation by utilizing Lean methodology to the daily operations of global data warehouse. Eliminated intermediate and redundant processes. Significant optimization (70 %) by leading edge coding techniques of the existing data warehouse and reporting process.
Program Manager
Confidential, Detroit, Michigan
Responsibilities:
- Successful deployment of enterprise wide (intranet) global Portal solution for the employees
IT Specialist
Confidential, Southfield, Michigan
Team Lead
Confidential, Troy, Michigan
Team lead/Programmer
Confidential, Dearborn, Michigan
