SUMMARY

­­

• PMP certified project management professional with 10 - year track record of success managing all phases of IT projects from inception to successful completion. Proven management and leadership skills driving results in the private and public sector. Industry experience: Agriculture, Chemicals, Emergency Management, Financial Services, Health Care, IT, Pharmaceutical, and Telecommunications.

PROFESSIONAL EXPERIENCE

Project Manager

Confidential, Silver Spring, MD

Responsibilities:

• Promoted to lead highly visible procurement project to develop a process for streamlining activities pertaining to procurement planning, solicitation planning, source selection, contract administration, and contract closeout. This involved interviewing 55 stakeholders and SMEs, conducting stakeholder analysis, researching data to present in PowerPoint when facilitating kick-off meeting, and managing the project plan, scope, schedule, and changes. Created source-to-target mapping for dubious system in Excel. Created Visio diagram for future workflows options and the new process.
• Reviewed projects for Center of Food and Safety and Applied Nutrition and the Office of Regulatory Affairs to ensure project records stored in Clarity were in compliance with EPLC framework. This resulted in 85% of projects sustaining “green” status for two quarters
• Presented findings and recommendations to project managers affected by oversight review, negotiated acceptance of recommendations, and provided guidance for implementation of recommendations
• Launched Online Analytical Process (OLAP) pilot to report training needs of project managers which resulted in additional task order (training component) to our contract. Training metric indicated an increase in Clarity project records moving from “yellow” to “green.” Pilot accepted and implemented.

Expert Consultant/Program Manager 

Confidential, Washington, DC

Responsibilities:

• Managed the execution of IT projects for reporting in accordance with the Federal Information Technology Reform Act (FITRA), 508 Compliance, Government Accountability Office (GAO), and Office of Attorney General (OAG), and Office of Management and Budget (OMB)
• Monitored and reported project status on the health of projects to the Senior Leadership Team (SLT)
• Built organizational consensus around innovation to automate the FSA’s clearance review process using the General Use Module (GUD) of an existing system called Enterprise Content Management (ECM). My analysis and the decision to use ECM saved FSA roughly $30,000 in time and materials. The implementation of ECM reduced time to approve directives from 100 days to 30 days and the user’s experience was enhanced. Managed vendor work for minor system tweaks to GUD.
• Assessed FSA’s training needs and coordinated training activities working with cross-functional and technical teams. The project team trained over 1000 government staff of various positons and roles to access, upload documents, create proxies and folders, monitor workflows, and select templates.
• Headed team of project managers to identify gaps in PMO activities and gaps in reporting health of IT Investments. Developed Gap Analysis to address activities, processes, and procedures to standup PMO and to address priority IT investments.

Project Management Consultant

Confidential

Responsibilities:

• Construct exam study guides
• Motivate and encourage exam candidates when assessing readiness for exam
• Formalize plan to prepare for potential audits and to complete application process
• Successful in training eight students to pass PMP exam

Program/Project Lead

Confidential, Linthicum Heights, MD

Responsibilities:

• Planned and documented startup activities to align with initiative. This included creating and managing the 3200 line project schedule in MS Project, creating the risk management process, building out the work authorization and change control requests process.
• Handled Agile Sprint iteration schedule; made updates to project schedule and followed up
• Centralized risks and issues at the program level to avoid pitfalls of data warehouse integration of COTS software (IBM Curam and Connecture) with Federal Hub, Internal Revenue Service (IRS), Center for Medicare and Medicaid (CMS), Maryland Insurance Association (MIA), and other legacy systems
• Spearheaded Architecture Review Board review process to standardize documentation for review and approval of system designs; Oversaw team of reviewers
• Captured and maintained file of project and system design changes/commitments and decisions at all team meetings; kept a follow-up log to ensure commitments are tracked and completed
• Coordinated workload of developers, DBAs, and systems support personnel in elevating and automating successful code to production
• Discovered integrity issue in JIRA system for reporting defects and tracking enhancements. Resolved by creating a backend hierarchical signoff system.

Project Manager

Confidential

Responsibilities:

• Interviewed subject matter experts (SME) and stakeholders to document and assess business needs
• Elicited requirements, reviewed designs, approved prototypes, oversaw development, and performed UAT when necessary
• Cultivated release plan by managing, planning, scheduling and controlling software build through different stages and environments, including testing and deployment of software release
• Optimized alignment of strategic plan to business objectives by creating strategic plan milestone tracking traceability matrix
• Partnered with Business Owners, GPS team, and IT to define project scope, create appropriate implementation plans, identify skills and manage resource allocation, drive execution and quality assurance to ensure successful implementation and rollout
• Achieved delivery to residents of oiS iPhone and Android apps (HoCo Mobile and Wine in the Woods)
• Directed communication plan with internal and external IT support teams to ensure the timeliness of accurate information

Project Coordinator II

Confidential, Owings Mills, MD

Responsibilities:

• Provided administrative support; meeting logistics, meeting minutes, decision memos, action tracking
• Created project management plans (PMP), RACI and other artifacts for project managers
• Entered requirements into Application Lifecycle Management system (ALM) to produce integrated end-to-end requirements traceability matrix (RTM)

IT Project Manager

Confidential, Columbia, MD

Responsibilities:

• Supervised 20-member offshore development team to develop customize SaaS products
• Successful in developing the solution to reduce filing and approval times for loan modifications and short sales from 90 to 25 days; indicated in trend reports
• Managed implementation of ISO 27001 Information Security Management System (IMIS) certification process resulting in certification being awarded
• Established internal CCB for client changes to SOW and system design

IT Project Coordinator

Confidential, Silver Spring, MD

Responsibilities:

• Served as liaison to senior management and IT staff
• Created project artifact deliverables
• Monitored budgets; prepared financial recharge agreements; designed ad hoc financial reports using Clarity and Business Objects
• Created PowerPoint slides for presenting project status to executive team

Project Manager

Confidential, Baltimore, MD

Responsibilities:

• Successfully negotiated buy-in from nine state agencies to integrate with emergency dashboard by ensuring secure encryption of PII data warehouse through the Health Information Exchange (HIE)
• Chaired development and implementation of electronic dashboard for emergency medical personnel
• Solely responsible for project budget and managing cost control accounts, briefing Governor’s Homeland Security Team of project status, collaborating with procurement director to issue and justify Sole Source contracts, and working with attorney general to write technical sharing agreements between state agencies
• Facilitated review meetings, kick-off meetings, and brainstorming sessions

TECHNICAL SKILLS

• MS Office
• Word
• Excel
• Outlook
• SharePoint
• Visio
• MS Project
• PowerPoint
• Clarity
• Lotus Notes
• JIRA/ Confluence
• Remedy
• FreshDesk
• RightNow
• Deltek
• Harvest
• Crystal Reports
• Toad
• Data Warehouse
• DB2
• ETL
• Quality Control Application Lifecycle Management (ALM)
• Laboratory Information Management System (LIMS)
• Cispro
• ADVANTAGE
• XML
• TCP/IP
• Hadoop
• Websphere
• HTML
• JavaScript
• JQuery
• SQL
• SameTime
• Adobe Acrobat
• Schedule+
• TimeVision
• Business Objects
• Clarity/Resource Program Management (RPM)
• MDM (Master Data Management)
• WorkBench
• Cognos
• Software Development Life Cycle (SDLC)
• Enterprise Performance Life Cycle (EPLC)
• Waterfall
• Agile
• Iterative
• ICD-10
• Revenue Cycle
• LexisNexis
• Dun & Bradstreet
• Hoovers
• Federal Employee Program (FEP)/Case Management and HIPAA

.