SUMMARY:

• Experienced project manager with MBA having proven track record in managing web based projects for Fortune 500 companies
• Certified scrum master well versed with Agile and Waterfall methodologies
• Extensive experience working on complete Software Development Life Cycle (SDLC)
• Solutions - driven, creative and resourceful individual with a proven ability to multi-task
• Strong team building skills with the ability to establish strong relationships at all levels in an organization
• Effective presentation, oral, and written business communication skills with various audiences and levels

EXPERTISE AREA:

• Project Management
• Business Analysis
• Quality Assurance
• Coaching and mentoring
• Negotiation/Conflict management
• Cross-functional team building

TECHNICAL SKILLS:

Methodologies: Agile/Waterfall/XP/Scrum

PM Tools: MS projects/MS Excel/RTC/Visio/Rally

Languages: PL/SQL, HTML, XML, UML, WSDL

Defect Management: Quality Center, Clear Quest

Databases: Oracle, MS Access

Content Management: VSS, Microsoft Share point

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master/Project Manager

Responsibilities:

• Managed multiple scrum teams (Config and Pricing), with team members based out globally (involving multiple vendors) for a highly complex ABT program initiative.
• Mentored a team which was entirely new to Agile/SAFe methodology
• Organized and facilitated release planning, daily scrum meetings, reviews, retrospectives, sprint planning, demos, and other Scrum-related ceremonies
• Successfully completed multiple releases for the projects and made sure all impediments are removed so that scrum team can deliver
• Liaised with Product Owners to come up with road map for the upcoming releases
• Audited sprint metrics and relayed information to application teams & senior management
• Facilitated technical discussions across cross tracks to make sure all cross dependencies are resolved in a timely manner.
• Successful multiple releases with a team, which was new to agile/scrum methodology
• Awarded best scrum master in PS commerce ART for Q3 2016.

Confidential

Project Manager

Responsibilities:

• Developed and managed project plans listing the tasks, dependencies, ownership, critical path, resources, and target dates
• Managed and communicated project schedule,resources, risks, changes, milestones, and statuses
• Provided project leadership in documentation, training, quality assurance and operations for projects
• Established clear ownership for project tasks, ensuring that team members knew what is needed to meet business objectives
• Generated concise status reports on regular basis as well as on demand for key stakeholders of the projects
• Helped in creation of release plans for multiple project releases
• Proactively reviewed team processes and provided recommendations on enhancements and optimization
• Streamlined status (schedule, issues and risks) reports which aided in corrective and preventive actions leading to timely and in budget completion of projects.

Confidential

ScrumMaster/Project Manager

Responsibilities:

• Managed multiple scrum teams working on a common set of requirements for Customer Management /CRM /Data warehouse and reports
• Assisted in creation of high value products by removing impediments to the development team’s progress
• Supervised and streamlined the daily delegation of incoming issues
• Negotiated feature trade-offs with the stakeholders and product teams on a regular basis for each sprint
• Facilitated the meetings for prioritization of the product backlog to meet the expectations of stakeholders
• Experience in executing projects using global virtual teams including internal and external resources; experienced in effectively managing multiple vendors
• Provided hands-on supervision and mentorship to a team which was entirely new to Agile methodology
• Facilitated design discussions with the architecture team and application teams
• Conducted stakeholder meetings to conceptualize and drive technical and functional solutions
• Demonstrated ability to collaborate and negotiate solutions in a complex and fast paced matrix environment
• Interacted with 60+ product teams across the board, while tracking the scope and schedule for the project w.r.t baselines
• Managed change requests raised by the business due to legal/regulatory issues or new functionalities
• Built and delivered dashboards on various KPIs/metrics for management reviews and other stakeholders
• Incorporated best practices based on PMBOK to achieve consistency in reporting across projects in APAC
• Involved in risk tracking and risk analysis for the project to ensure smooth execution
• Facilitated training and knowledge sharing sessions in requirements/UAT phases involving business users, product teams, and infrastructure teams.
• Closely interacted with the Information Security and QA team to ensure compliance and quality
• Tracked and managed the SDLC deliverables for all product teams as part of Quality Assurance
• Worked with the infrastructure and application teams to get the testing environments ready
• Efficiently performed Defect Management for DT /SIT /UAT phases
• Successfully met the goal of managing multiple releases
• Streamlined status(schedule,budget,issues and risks) reports leading to implementation of a structured reporting practice across the program
• Awarded “Exceeding Expectations” by the Client in the annual review

Confidential

ScrumMaster/Project Lead

Responsibilities:

• Lead projects for estemeed clients in Agile/waterfall methodologies providing technical and functional expertise
• Proactively managed projects towards achievement of business objectives while adhering to baselined scope, time, quality and budget
• Helped the project team identify the client’s goals and success criteria for the projects
• Championed Agile Scrum development methodology to successfully deliver several minor/major releases
• Single point of contact for all client communcation; ensured sound relationship establishment between key stakeholders
• Articulated requirements from users through interviews and workshops, and translated them into technical documents
• Ensured on-time and high quality deliverables by internal IT teams and external vendors
• Identified change needs, assessed change requests from stakeholders, performed impact analysis for each change
• Applied risk management/mitigation techniques throughout the project lifecycle
• Incorporated lessons learned from previous projects and ensured PMBOK best practices are being followed.
• Knowledge Management Champion for the team, created and maintained a huge knowledge repository
• Mentored resources for client facing roles covering training on both interpersonal and technical abilities
• Consistently achieved ’Exceeds All Expectations’ rating implying top 5% of employees
• Received appreciation for strong client engagement abilities and delivery of the new product based on C24 I/O technology, which helped attain a long term engagement of 3 years from WMC

Confidential

Team Lead

Responsibilities:

• Collaborated effectively with team members and stakeholders to ensure appropriate / timely information sharing and to improve operational efficiency
• Involved in development, testing and debugging of various modules for the project
• Involved in functional analysis of the enhancements to the existing implementations
• Created UML use case diagrams, sequence diagrams and process flow diagrams to communicate requirements to the team
• Member of the Bid Team-developed Proof of Concept (POC) to support RFPs for earning new projects
• Engaged in knowledge transfer on key functional and technical areas to the new associates
• Developed and delivered project reports, proposals, requirements documentation to key stakeholders
• Documented and triaged defects, created and prioritized change requests when needed
• Achieved fast professional growth and lead a team of 8 employees within a year of joining the company