It Project Manager Resume
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Durham, NC
SUMMARY:
- A distinguished and highly motivated Information Technology Project Manager who reports to the Chief Financial Officer of a medium - to-large transportation company with proven experience managing a variety of infrastructure projects.
- Provide leadership and strategic vision to technology, business, financial operations and significantly improving performance on all levels. Possess current experience, understanding, and a strong ability to communicate to executive management.
CORE COMPETENCIES:
- Project Management
- IT Strategic Planning
- Disaster Recovery Planning
- Detail Oriented & Highly Analytical
- Root Cause Analysis
- Project Management Office
- Team Building & Performance Improvement
- Regulatory & Compliance Environment Knowledge - HIPAA/POS/SOX/PCI
- Cap-Ex/Op-Ex Expenditure Planning
- Contract Negotiation Management
- Change Management
- IT Procurement - RFP, RFI, RFQ and IFB
- IT Audit Process Management
- Vendor Management
- VMware Virtualization
- Datacenter, Co-locations & Windows System Design
- IT Security Policies & Procedures
- Patch Management
TECHNICAL SKILLS:
- VMware Enterprise, ESXI 5.5/ESX 4.0, vCenter Server, vRanger pro, Veeam
- EMC and NetApp Storage
- Cisco Unified Communications
- Cisco VPN, Switching, Routing, Firewall
- Windows Server OS 2012 R2/2008 R2/2003
- Windows Desktop OS 10/8.1/8/7/XP
- Windows Deployment Services
- Windows Server Update Services
- Websense Web Filtering
- System Center Configuration Manager
- Barracuda Backup Services (Cloud Base)
- Multiprotocol Label Switching (MPLS)
- Citrix
- Microsoft Azure AD/IDFIX/HRC
- SharePoint 2013/2010/2007
- SQL Server 2014/2012/2010/2008
- Exchange 2013/2010/2007
- Microsoft Project
- Microsoft Visio
- IT Service Level Agreements
- Solar Winds/Nagios
- Microsoft Office 365/ 2013/2010/2007
PROFESSIONAL EXPERIENCE:
Confidential, Durham, NC
IT Project Manager
Responsibilities:
- Articulate project goals and scope, translate business needs into technical terms, prepare detail work breakdown structures (WBS) and accountable for achieving project milestones.
- Create cost-benefit analyses and ROI assessments that are used as the basis for decision-making on proposed IT implementation projects.
- Resolve project issues concerning the scope and conflicting business and user needs.
- Host regular meetings with senior managers, stakeholders, and project team members to review project status and make recommendations.
Confidential, Greensboro, NC
IT SME Consultant (Owner)
Responsibilities:
- Provide clients with industry best security practices.
- Ensure hardware/software on clients PCs/MACs is fully operational and connecting to the LAN/WAN and wireless network.
- Support networks using open source technologies.
- Configure and install Active Directory Services/Group Policy/DNS.
- Gather client requirements to complete project plans from inception to execution.
- Design all client PC/MAC machines with backup images.
- Sub-contract wiring vendors to run CAT5E/CAT6 in client facilities.
- Build & maintain relationships with IT industry firms and service providers.
Confidential, Greensboro, NC
IT Infrastructure Project Manager
Responsibilities:
- Held regular meetings with senior managers, stakeholders, project managers and project team members to review project status and make recommendations.
- Served as project manager for domestic and international projects such as Exchange Migration into O365 Cloud, Enterprise Vault Migration as an archiving solution, Unified Communications, JD Edwards Upgrade and designed (10) fashion retail stores with all new network infrastructures and Point of Sale Systems.
- Executed new building facilities and data centers system design in the amount of $5M from inception to execution.
- Provided direction, guidance and managed (10) project managers with infrastructure implementations onsite and remotely.
- Approved, prioritized and controlled projects/portfolio as they related to the selection, acquisition, development, and installation of major information systems.
- Involved in overseeing large, multi-million dollar, complex global projects using (PPM) Project Portfolio Management.
- Accredited in PMP, and in Project Management Book of Knowledge.
- Built relationships with stakeholders, negotiation, and mitigate project risk.
Confidential, Durham, NC
Director of Information Technology
Responsibilities:
- Engineered a W2K3/W2K8/W2K12, ADS and MS Exchange environment using VMware Technology.
- Designed and implemented new ERP system Epicor Financials Suite through a Request for Proposals process.
- Served as technical Subject Matter Expert between the CFO, Board of Directors, Helpdesk, and the End-user community.
- Developed, tracked, and managed the organization’s IT annual capital budgets and operating expenses in the amount of $5M.
- Directed IT personnel, including hiring process, training, personnel evaluations, guidance, and discipline.
- Negotiated vendor contracts for maximum ROI and cost containment through competitive biddings such as RFP’s, RFI’s, RFQ’s and IFB’s in accordance to Federal\State laws and Regulations.
- Created a Regional Call Center consisting of 25 agents using Cisco VOIP Technology.
- Implemented and maintained staffing scheduling for Helpdesk to ensure adequate coverage was provided according to SLA.
Confidential, Rye Brook, NY
Senior Technology Analyst
Responsibilities:
- Created MS SQL DB’s for Debt & Derivatives and Antares Financial Application Systems.
- Provided support to over 2000 clients domestically and internationally on financial applications.
- Developed a Disaster Recovery solution for Exchange 2003 Clusters using SonaSoft Technology.
- Moved Exchange mailboxes between 4 Clusters for Disaster Recovery purposes.
- Maintained and configured Network Appliance (FAS 3020) Storage Unit connecting via MS ISCSI Lunes.
- Executed company-wide Business Continuity Plan (BCP).
Confidential, Oakland, NJ
Senior Network Administrator
Confidential, Mount Kisco, NY
Senior Network/System Administrator
Confidential, New York, NY
Independent Consultant
Confidential, Stratford, CT
PC Application Specialist/PC Support III