SUMMARY:

• Forward thinking leader with a proven track record for delivering innovative solutions to complex business problems both nationally and internationally.
• Highly accomplished technical manager offering 20 years of hands on experience building and leading high performance teams that develiver effective solutions to improve profit margins, streamline processes, and promote employee morale.
• Skilled in contract negotiations, statement of work generation, facilities build out, managing offshore staff and full P&L responsibility.
• Accomplished Agile Program Manager, successfully leading the transition of multiple technical teams from a waterfall to an Agile based methodology.
• Proven Project Manager, with deep experience managing enterprise wide projects across a variety of technical platforms in support of Finance, Marketing, Information Security, Customer Management, Compliance, and Human Resources.

TECHNICAL SKILLS:

• Strategic Planning Project Management Quality Engineering
• Portfolio Management (PMO) Information Security SaaS Integration
• Application Integration Agile / SAFe Vendor Management

PROFESSIONAL EXPERIENCE:

Senior Technical Project Manager

Confidential

Responsibilities:

• Leading cross - functional project teams to integrate Confidential Benefits processing with Castlight, a major healthcare systems provider.
• Managing a team of Product Owners, Scrum Masters, Analysts, Architects, DBAs, and consultants to implement an enterprise wide unified patient information system.
• This major integration project required complex data analysis, data mapping, security design, and API development to greatly improve the speed, efficiency, and availability of detailed patient information for medical personnel across the country.
• Routinely leading meetings with the Senior Leadership Team to present overall project status, costs, resource allocation, achievements, impediments, risks, and project metrics.

Senior Technical Project Manager

Confidential, Richmond, Virginia

Responsibilities:

• Directed a team of Business Analysts, Technical Leads, and Developers to implement a Cloud based SaaS system to automate Recruiting and Talent Acquisition for Human Resources at Altria, Inc. (DCR Smart Track).
• Led regular meetings with senior Altria HR and Finance business leaders, Business Analysts, Technical Team Leads, and DCR vendor management to present project strategy, status, cost metrics, schedule, and any impediments or risks that may affect the delivery of the system.
• Led an Architecture and Information Security team to simplify system integration and ensure API security and integrity across the internet.

Senior Project Manager

Confidential, Richmond, Virginia

Responsibilities:

• Managed a cross functional team of Analysts, Architects, Technical Leaders, and Developers to develop, maintain, and support healthcare systems for the State of Virginia.
• Led the development and deployment of the Governor’s Access Plan, a state sponsored mental health plan to cover low-income individuals.

Senior Manager IT

Confidential, Glen Allen, Virginia

Responsibilities:

• Managed IT teams in support of the Customer Management Center, Emerging Technologies, Security, and Quality Engineering.
• Served as an Agile Program Manager to transition IT project teams from a waterfall SDLC approach to an Agile based project management methodology.
• Led a Network Security project team across 5 states and 3 countries to consolidate VPN access across Confidential data centers, eliminating the risk of unauthorized access and increasing the effective bandwidth to support 100,000+ authorized users.
• Managed an enterprise wide project to upgrade 45,000+ workstations across 5 countries from MS Office 2003 to MS Office 2007 and Internet Explorer 9.
• Directed a pilot project to automate Systems Testing by leveraging QTP, Ruby, and Selenium. Reduced the duration of most projects by approximately 20% and testing costs by $270K / year.
• Worked with vendor senior management to ensure team performance met or exceeded baselines established in the Service Level Agreement (SLA), the Statement of Work (SOW), and the vendor contract.

President / CEO

Confidential, Chesterfield, Virginia

Responsibilities:

• Partner in a web application development firm specializing in Software as a Service (SaaS) solutions for education and training organizations.
• Directed a team of Analysts and Developers to develop custom web based SaaS solutions by leveraging ASP.NET, JavaScript, HTML, PHP, MySQL, Visual Studio, Photoshop, and Dreamweaver.

Confidential, Glen Allen, Virginia

Senior Manager IT

Responsibilities:

• Led the development of a Project Management Office (PMO) based on PMBOK principles to define and maintain standards for project management at Confidential .
• Directed a team of IT Managers, Project Managers, and Business Analysts to establish project management process flows, documentation requirements, cost metrics, scheduling, estimating, status reporting, and auditing standards based on PMBOK principles.
• Led the development of onsite and online training classes to ensure a clear understanding of PMO standards.
• Led regular meetings with senior leadership teams to present the status of the Confidential IT project portfolio. Presentations included status dashboards, budget and cost metrics, project schedules, burn down charts, risks, impediments, and new project priorities.

Confidential

IT Development Manager

Responsibilities:

• Managed a team of Business Analysts, Designers, and Developers to support Marketing, Finance, and Compliance projects.
• Responsible for team development, project management, resource management, process optimization, and the alignment of team strategy with business objectives.
• Led the re-design of the Confidential Credit Card System, converting the system from a hierarchy to an account based system, effectively providing the capability to pursue account based customer strategies.
• Served as Project Manager on a variety of projects including Mercedes Benz Card Portfolio Integration, Direct Billing, Cross Sell Services, Co-Branded Cards, and Sarbanes-Oxley.
• Managed the development of an automated credit card Co-Branding system, allowing Marketing to implement custom programs with partners without IT involvement - approximately $6M in cost avoidance annually.