OBJECTIVE:

To be part of an innovative team working on cutting edge projects. I’m looking for an opportunity which utilizes my outstanding skills in Software development/Project Management/ R&D /Project Lead using C#.NET, VB6, VB.NET, ASP.net VB6, C/C++, UNIX, TCP/IP, Oracle Servers/ SQL Servers / Database design/ implementation /IVR/CTI projects, besides giving me the ability to grow with the company and have a dynamic career path.

SUMMARY:

• Over 15 years of extensive project management and software development experience on various Microsoft programming technologies.
• Gained extensive experience in Project Life Cycle Management, Software Development Life Cycle, Account Management, Project Teams and Resource Management.
• Experienced in .net 1.1/2.0/3.0/4.0 framework and programming in VB.net, C#.net ADO.net
• Strong technical and functional background with Object Oriented and structural programming.
• Extensive knowledge and experience in Oracle 8/9i/10g /SQL Servers 2005/2007.
• Expert building Custom and Genesis IVR’S and CTI applications using Dialogic SDK and other VOIP SDK’S
• Good organizational skills, excellent project leadership.
• Strong ability to understand business requirements and functional specifications and translate to technical solutions
• Outstanding project planning, execution, training, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure.
• Excellent communication skills and understanding of inter personal dynamics

TECHNICAL SKILLS:

MS Technologies/Methodologies: OOAD, Agile/Scrum Development, Win forms, Web based Services and Client - Server Technology

DOT NET Framework: C#, VB.NET, ASP.NET (3.5/2.0/1.1), WPF, WCF, ADO.Net

Content Management Systems used in Projects: Share point 2010

Open Source: PHP, MySQL

Operating Systems: MS DOS, WIN 9X/NT/2000/XP/Vista/Win 7,ESX VMware, Solaris, Red Hat Advance Server, Linux & UNIX

Languages: C, C++, Visual Basic 6, Com, Assembly Language, PHP

Databases: MS-SQL Server (2008, 2005, 2000),Oracle, MS Access 2003/2000

Design Tools: MS-Visio

Other Web Tools: ASP, HTML5, DHTML, XML, JavaScript, Jquery,CSS3, Web 2.0

Project Tools: MS Project 2007/2010, Issue tracker

Configuration Management Tools: TFS, Visual Source Safe, SVN

Testing Tools: Mercury win runner

Quality Standards: ISO, CMMi, Six Sigma

IT Security Standards: SAS, ISO 27001, Master Card, Visa Card certifications Exposure on design patterns singleton, Factory, MVC3, REST, SOAP and SOA architecture.

PROFESSIONAL EXPERIENCE:

Confidential, Seattle

Project Manager Consultant

Responsibilities:

• Interfacing with the user(s) and sponsor(s) and all other stakeholders in order to determine their (evolving) needs.
• Generating the highest level of system requirements, based on the user's needs and other constraints such as cost and schedule.
• Ensuring that this set of high level requirements is consistent, complete, correct, and operationally defined.
• Performing cost-benefit analyses to determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components.
• Developing partitioning algorithms (and other processes) to allocate all present and foreseeable requirements into discrete partitions such that a minimum of communications is needed among partitions, and between the user and the system.
• Partitioning large systems into (successive layers of) subsystems and components each of which can be handled by a single engineer or team of engineers or subordinate architect.
• Interfacing with the design and implementation engineers and architects, so that any problems arising during design or implementation can be resolved in accordance with the fundamental design concepts, and user needs and constraints.
• Ensuring that a maximally robust design is developed.
• Generating a set of acceptance test requirements, together with the designers, test engineers, and the user, which determine that all of the high level requirements have been met, especially for the computer-human-interface.
• Generating products such as sketches, models, an early user guide, and prototypes to keep the user and the engineers constantly up to date and in agreement on the system to be provided as it is evolving.
• Ensuring that all architectural products and products with architectural input are maintained in the most current state and never allowed to become obsolete

Confidential

Senior Technical Manager IT & Software Development

Responsibilities:

• Job involves Implementing Windows DNA, MS Transaction Server, NT Security. Developed COM/DCOM Business Objects in VB6, using MS SQL Server 6.5, creating Views, Stored Procedures and Triggers
• Providing architectural and technical guidance to product development and ensuring that sound software engineering design process and quality practices are followed.
• Analyzing and reviewing the design of the software, including technical reviews and analysis of source code which include in-house developed code, as well as review of technologies provided by 3rd party vendors.
• Simultaneously managing the cross-functional, multiple development efforts through conception, planning, testing, certification, implementation, integration and sustaining.
• Work within the established product development lifecycle of Data generating software, including requirements gathering, product specification, project kickoff, scope management, risk management, testing and release planning and decision making.
• Develop and monitor project schedules and timelines to identify and meet critical milestones.
• Managed Software Change Management
• Analysis on Risk management and production process
• Build positive relationships and trust over time through strong on-time delivery, high quality, continuous innovation, and by exceeding expectations.
• Working on extremely complex problems where analysis of situations or date requires an evaluation of intangible factors.
• Manage and audit IT and software development team to build a strong and secure network and software’s for SAS,ISO and Master & Visa card certifications
• Created and identify Skill and talent matrix of software Engineers
• Developed and hired new software engineers to have a strong development team

Confidential

IT Project Manager

Responsibilities:

• Developed standards of design, development and management of software code that are consistent, accurate, detailed and exceptionally well controlled.
• Implemented testing standards and protocols to ensure 100% accuracy and a right first time approach to the outputs of solutions to the delivery functions across the company.
• Developed and managed team to ensure maximum utilization against internal and external customer requirements.
• Developed manage and own a proactive risk management approach to the development functions
• Technologies used:VB6, VB.NET/C#.NET, XML,SQL Server 2005/2007, Build Pro, Sage 200/500/1000

Confidential

Project Lead

Responsibilities:

• Team lead for a development group focused on the rapid development and deployment of custom solutions and participating in the design of the application, the interface with backend integration, and work closely with the systems engineers in varying development teams throughout the organization, as well as a diverse user population.
• Leading a team of 10-15 software engineers on multiple projects onsite and offsite.
• Establish goals by working with company executives to ensure that the project will meet corporate expectations
• Provide online frequently asked questions, describe products and services, and/or publicize its ventures
• Educate management and other staff about the medium, and its unique challenges and limitations.
• Set a management-approved timeline.
• Develop, revise, and get approval for the Web site budget.
• Determine and obtain approval for cutting down on requested site features, if necessary, to ensure that site goes "live" on schedule.
• Establish a regular meeting time and location for all team members.
• Assign and revise tasks.
• Monitor "bug" reports from testers, and alert team members.
• Set a cut-off date for new features.

Technologies: VB6, C#, VB.NET, ASP.NET, IIS,SQL Server 2005, XML, XSLT

Confidential, Bellevue, WA

Senior Application Analyst

Responsibilities:

• Designing, coding, testing, debugging, and documenting programs to improve system efficiency and functionality on Visual Studio .NET environment (VB6, VB.NET / C# and ASP.NET).
• Developed SQL Scripts to query databases for Oracle 10G and SQL Server 2005.
• Consult with users to identify current operating procedures, clarify objectives, determine system requirements, and prioritize projects.
• Implement and maintain server applications windows 2003 server and IBM AIX server.
• Managed work and resources related to assigned projects.
• Lead and assign work of others in relation to projects and systems that incumbent is responsible for maintaining.

Confidential, Redmond, WA

Senior Software Engineer

Responsibilities:

• Developed module for VIHR Database for a single central repository for the VIHR data of an acquisition company in a secure database that the VIHR team can access for storing, updating, and data sharing.
• Technologies: VB6, SQL Server 2005,IIS, XML, XSLT, MS reporting services
• Developed Microsoft plug-in to the exchange servers to monitor, report and analysis of server’s configuration.
• This application gives tips and best practice task based on current network configuration
• Technologies: VB6, VB.NET,SQL Server 2005,IIS, XML, XSLT, MS reporting services
• Testing xml rule defined for the best practice analyzer for new release of SCCM 2007

Technology: SCCM,XML,C#

Confidential, Seattle, WA

Senior IVR System Analyst/ Engineer

Responsibilities:

• Use "AWS IVR Administration" web console to configure MPS 1000 IVR external connections (Atlys, UPS, EBPP, and CTI Services).
• Developed GUI tools in C++/VB6/VB.net/C#.NET for data phasing and report viewing
• Developed Automated Shell/Perl/PHP scripts for Genesis IVR kit deployment
• Update DNIS information using “AWS IVR Administration” web console.
• Configure MPS 1000/ Genesis IVR connections to CIS and 2G back-end system (VAT, Axys, EPI, and Macro/Cell)
• Troubleshoot connection and data-related problems. Support GenesisIVR’s shakeout efforts.
• Genesis IVR kit deployment, phrase code installation and CTI stub installation.
• Administration / build / deployment of Weblogic 8 application servers
• Trouble shooting kit install/ Administration on Reporting Business object
• Administration on 8i / 9i QA Oracle servers

Confidential, Ft. Lauderdale, FL

Software Engineer IV

Responsibilities:

• Team Lead research and development on Linux based IVR (Interactive voice response) servers. C/C++, TCP/IP, Linux, VB6/VB.NET
• Multiple database integration for their IVR servers. Oracle 8/9i/10G, SQL Server 2000, MySQL
• Research on speech recognition technology. C/C++, dialogic SDK API
• Prototype design and implementation of windows based IVR platform for future expansion. C/C++, VB6/VB.NET,C#, COM/DOM
• Research and Implementation VOIP using Cisco AS5300 access servers.
• Installed Oracle 9i/10G Cluster with EMC storage on Red Hat Advance Server
• Installed / researched on Asterisk VIOP Server and implemented internal/external company dial plan for SIP/ZAP and PSTN network.
• Migrated in house PSTN IVR applications to VOIP Asterisk platform.
• Build IVR applications for Audio smart cards and SMS/MMS technology
• Provide IVR software development support in the R&D function on Linux platform
• Develop and analyze code to ensure the platform and applications are functioning in a way that allows company to remain competitive.
• Provide technical support and documentation to the development teams
• Assist teams in designing and coding platform and application modules to maximize the system’s productivity and efficiency.
• Test all code to ensure it meets functional and performance requirements

Confidential, Portland, OR

Software Consultant /Engineer

Responsibilities:

• Developed and integrated modules in Flex tool application using VB6, MFC and Win32 API
• Worked on Install Shield to build and install
• Onsite support and training for beginners

Programming Tools used: VB6, Visual C++, Win32, COM/DCOM, ActiveX DLL, Sax Basic, XML, Install Shield, UML, Front Page