SUMMARY:

• Servant leader with 15+ years of project management experience, with 20% of my experience came from referrals, and another 20% was from directors/VPs I served in my pervious assignments. My role changes based on teams’ need, but often sent to manage/recover large/complex projects/programs, with serious time constraints on some, and/or to coach teams and enhance methodologies for best practice (tailored to fit their environment). I excel in communication, coordination, management, Liaison skills. I served companies of all sizes and managed nearly +350 initiatives, projects and programs. Here’s a quick summary of my total key accomplishments throughout my career.
• Managed +250 initiatives, +100 projects, and +13 programs
• Digital IT/Marketing Strategist/Innovation Advisor for 15+ Brands
• Architect Management Frameworks 2 ITSM, 1 SAFe, and 1 Prince2
• Led HIPPA, ran full PCI Audit compliance, and planned for ISO9000
• Established Management Offices: 2 (partial) PMOs, and IMOs for 18 brands
• Established/Led Talent Acquisition and onboarding programs and processes
• Led 11 teams, with a team size of up to 50 members across 3 countries per team
• Coach teams on Management Methodologies (SDLC, Canvas, ITIL, Scrum, Kanban)
• Researched, presented, negotiated proposals/contracts & sought funds for 20+ Brands
• Recovered three Scrum teams with a team of up to 50 members and 10 weeks behind plan
• Assisted 3 POS implementation, and managed 1 POS upgrade (300+ stores with all systems’ integrations)
• Managed 27 implementations (8 Apps, 5 Responsive, 3 E - commerce, 3 WMS, 2 CRM, 2 ERP, 2 BI, 1IH, 1 DW)

TECHNICAL SKILLS:

Methodologies: Lean, SDLC, PLM, Canvas, PMBok, ITIL, DevOps, Continuous Integration, TDD, Scrum, SAFe, Kanban

Initiative/Ideation Management: Analysis, Research, Presentations, Assessment, Negotiation, and Procurement

Management Areas: Projects, Communication, Release, Change, Delivery, Innovation, Intelligence, Program, Service, Vendor, Iteration, Performance, Coordination, Impact, Financial, Talent, Analytics & Reporting, and Knowledge

POS & CRM: XStore, SalesForce, R12, Insightly, Zoho, in-house solutions

Management Solutions: Visual Studio (TFS), Confluence, JIRA, MS Project

Communication: Slack, SharePoint, Visio, MS office, EDI, and Google solutions

B2C: E-commerce (Magento, GSICommerce, PFSWeb), CMS (e.g. SiteCore), IoT

Reporting & Analytics: Power BI, Domo, Informatica, Excel and Power Points, ETL, Google Analytics

Platform & DB: Cloud Azure, Windows, Linux, Cloud, IOS, Android, Oracle, DB2, SQL, .Net, AIX Unix, OSx, AS/400

Enterprise: R12, JDA, Salesforce, Island Pacific, Red Prairie, Oracle HRMS, Great Plains, WM (PKMS), and McKesson

PROFESSIONAL EXPERIENCE:

Confidential

PM/Scrum Master

Responsibilities:

• Established and leading Vendor and Client Relationship program
• Designed custom framework (ITIL, Prince2 & SAFe, with DevOps)
• Managed Global Confidential 70 vendors’ implementations Project in 39 countries
• Established PMO with 25 management areas, and 150 Reports for Automation

Confidential

PM/Scrum Master

Responsibilities:

• Salesforce Clienteling and POS implementation Initiative
• Digital IT Marketing Process-Flow Restructure Design (using ITIL)
• Dashboard Enhancement projects for KPMG Benchmarking Viewers & Market Share
• Digital Framework Infrastructure Standardization Initiative (for quality and cost reduction)
• IMO (Innovation, Intelligent, Ideation, management centers) establishment and management
• L’Oreal Digital Expo Event for 30 US/Global brands on IT innovations with value to marketers
• Beauty Shaker Award Program - Provide leaders support to come-up with best innovative ideas
• JcP’s Program Recovery (10 Weeks Scrum behind plan program with 50 team members)
• Merck Pharmaceutical Cloud Mobile Pro & Consumers Manuals Initiative (8 New apps in 6 months)
• Innovation and Intelligence Management office (IMO) establishment for 30 National/International Brands
• L’Oreal Plug & Play Backend Initiative, new solutions to integrate with L’Oreal without IT integrations’ need
• Brands Integration Infrastructure Major Initiative (17 Cart Transfer Integration Projects) (e.g. Walmart, CVS DrugStore, Target, Beauty.com, RiteAid, Ulta, Amazon…etc.) with some of L’Oreal Brands

Confidential

PM/Scrum Master

Responsibilities:

• ISO9000 compliance Preparation for all departments
• Department Budgets Tracking and Invoices approvals
• HR onboard Program Development for new associates
• Data Warehousing implementation, and BI system upgrade projects
• Established and managed MCNJ 20 sub-divisions with 50 resources
• Digital and off-line Marketing for MVM Event Campaign Management
• Program Management - Oversee all Dotcom projects ( 50-60 projects)
• Project Management Office (PMO) establishment (Design and Implementation)
• Increased MVM ROI and profits by +500% in 3 years (without reducing resources)
• DotCom Living Social ½ million Sqft 3PL Distribution center implementation initiative
• POS Upgrade and Enhancement (including newer hardware - scanners) project -FB
• E-Commerce Accounts Agile Scrum Program, leading 26 project team members (WG)
• PCI Compliance initiative, to turn A&P ( HQ, Brands, Systems (including POS), stores…etc.)
• Data Warehouse .Net system Redesign, and Checks Processing Automation System Projects
• DW implementation, BI system upgrade, and WIFI and Networking 150 stores Infrastructure Project
• McKesson Pharmacy Rx system, Oracle HRMS application, and Oracle 11g platform upgrade projects
• Two ERP Upgrade and modification with all interfaces (including BI, OTB, POS, Reporting and Finance)
• Pharmaceutical Data Standardization Initiative with new OS Oracle Release and new HIPAA 3.0 regulation
• 3PL Enterprise Implementation: Goal to replace 3PL .Net system to new .Net Red Prairie using Agile Scrum
• Mainframe Decommission Program for 45 Applications, Modules, and Feeds from AIX Unix to other platforms. Result: 9 Applications completed ahead of plan, 36 on-time, and no delays

Confidential

Tech/Project Manager

Responsibilities:

• New Vendor Rebate system to enhance the process (WG)
• Two multinational ERP implementations with SOX compliance
• Web Development initiative to enhance customize CRM solution
• Two WMS implementations for 0.4million sqft DC (from R12 to PKMS and JDA)
• Six Integrations (PFSWeb E-Commerce, BI, ETL, POS, Allocation, and Planning)
• Three Major Global E-commerce Implementations for DC Shoes, Flavia and Cost Plus

Confidential

Director

Responsibilities:

• Oversee all operations, communication including negotiations with staff, vendors, and clients

Confidential

Assistant Vice President of IT

Responsibilities:

• Generate analytics dashboards and Reports for executives
• Meet with users to Identify concerns, gather requirements, research solutions, build Business cases
• Developed solutions to improve management visibility (Truck Tracking, Product True Cost Assessments…etc.)