Scrum Master/scrum Coach Resume
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Wilmington, DE
SUMMARY:
- Experienced, highly motivated, PMI and Scrum Alliance certified Senior Software Project Manager with Master’s Degree in Information Science is seeking a position to manage all aspects of a Software Development Project Lifecycle utilizing excellent communication, leadership, interpersonal, organizational skills and solid software engineering background.
TECHNICAL SKILLS:
- PMBOK Guide
- Scrum/Kanban
- DSDM/XP/Lean
- Use Cases/User Stories
- UML/Flowcharts
- PDM/CPM/CCM
- Clarity/Daptiv/Trello
- Rally/Jira/TFS
- MS Project/Visio
- MS Word
- MS Excel
- MS PowerPoint
- MS SharePoint
- HP Quality Center
- EDI/EMI/DFS/Proxy
- ASP/C#/VB.NET
- Java/C++
- T - SQL/SQL
- SQL Server/Oracle
- AS400/DB2
- Windows/Unix/ITIL
PROFESSIONAL EXPERIENCE:
Confidential, Wilmington, DE
Scrum Master/Scrum Coach
Responsibilities:
- Collaborated with Product Owners to define Product Backlog
- Facilitated Release, Product Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Demo and Sprint Retrospective meetings
- Pro-actively managed Issue Log towards resolution
- Collaborated with Product Owners and major stakeholders on formal acceptance of project deliverables
- Coached and mentored project team members and other Scrum Project Managers and Scrum Masters to follow agile best practices
- Conducted systems presentations and training sessions with business users community
Confidential, Bryn Mawr, PA
Scrum Master/Technical Project Manager
Responsibilities:
- Effectively lead TAC Website Redesign (E-Commerce), Professional Recertification Program (E-Commerce) and Birst BI Analytics projects (.NET, Java, SQL Server) using Scrum/SAFe project management methodology and Jira, Trello and Confluence tools:
- Successfully managed third party software systems implementations: Okta Cloud SSO, Dell Boomi, IMP (Multimedia platform), Sugar CRM
- Heavily contributed to establish agile PMO. Served as Scrum Coach
- Collaborated with Product Owners to define Product Backlog
- Collaborated with QA leads to create User Acceptance Tests
- Effectively facilitated and coordinated activities of internal resources and third party vendors (Archer, E&Y, Eastern Standard, Ticomix) throughout the full lifecycle of SDLC: Analysis, UX/UI Design, Development, Testing, Deployments
- Facilitated Release, Solution Design, Sprint Planning, Daily Scrum, Sprint Retrospective and Product Presentation meetings
- Managed Issue Log towards resolution, prepared Project Status Reports for project stakeholders and executive managers
- Collaborated with Product Owners on formal acceptance of project deliverables according to prioritized Product Backlog (Project Scope)
- Conducted system presentations and training sessions with business and student’s user community
Confidential, Philadelphia, PA
Scrum Master/Offshore Operations Manager
Responsibilities:
- Effectively lead cross-functional teams throughout the full lifecycle of SDLC, Deployment, Change, and Incident management for various eBiz applications: My Account, Dotcom (E-Commerce), and Mobile
- Responsible for planning/execution of Sprint iterations and assigning/controlling activities performed by members of the offshore team using Scrum/SAFe with Rally (Kanban) and SharePoint tools:
- Defined and managed Product Backlog and obtained approvals
- Facilitated Release, Sprint planning, Daily Scrum, presentation and retrospective meetings
- Created and implemented improvement processes for Production Deployments, Incident and Configuration Management.
- Participated in production servers monitoring activities using Splunk
- Performed offshore team coaching/training, conducted hiring interviews, set expectations, monitored Issue log toward resolution
- Coordinated Production releases and Incident management activities: served as a connecting point between onshore business, application leads, software development, QA teams and offshore team
- Created executive dashboards/reports to capture vital metrics (project statuses, production releases and production servers’ availability)
- Conducted system presentations and training sessions with client’s user community
Confidential, Philadelphia, PA
Scrum Master (Contract)
Responsibilities:
- Successfully managed and completed MI Online system enhancement effort using iterative DSDM methodology (Jira and SharePoint)
- Effectively lead USAA Customer Implementation, Network Vulnerability Assessment/Security Policy and Data Warehouse Analytics projects (Data Mining, Optimization, Reporting):
- Served as a Scrum Coach to other project managers through the transition from Waterfall to Agile (Scrum) project management methodology
- Collaborated with Product Owners to define Product Backlog
- Facilitated Release, Product Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Retrospective and Sprint Demo meetings
- Pro-actively managed Issue Log towards resolution
- Supported project communication by collecting and distributing performance information to project stakeholders in a timely manner
Confidential, Philadelphia/Wayne, PA
Scrum Master/Project Manager
Responsibilities:
- Managed cross-functional project teams of up to 12 resources throughout the Full Lifecycle Development of software systems
- Performed resource estimating, assignment and conducted hiring interviews
- Facilitated requirements gathering activities. Created Product Backlog
- Defined and managed the project scope and obtained approvals
- Created and maintained the project plan to stay in control of project schedule, scope and resources. Facilitated planning meetings
- Supported project communication by collecting and distributing performance information to project stakeholders in a timely manner
- Facilitated JAD sessions, functional and technical design activities
- Ensured common understanding of project objectives, set expectations and effectively facilitated resolution of conflicts
- Performed quality assurance and control during project lifecycle
- Performed integrated change management activities; headed Change Control Board sessions
- Managed Issue Log by assigning issue items and monitoring them towards resolution
- Collaborated with clients on formal acceptance of project deliverables.
- Conducted system presentations and training sessions with client’s user community
Confidential, Trevose, PA
Application Development Project Manager
Responsibilities:
- Performed functional, technical design and data modeling activities
- Designed and developed numerous n-tier, thin client applications using .NET and Java technologies with MS SQL Server and Oracle databases
- Managed project plan and maintained change control system using MS Project, Visio, Jira and Confluence
- Guided and coordinated releases and assured that product is available in a timely manner and of the high quality standards
- Served as a subject matter expert for project management, system design processes and software development best practices
- Performed employees coaching, performance reviews and assessments
- Conducted hiring interviews
