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Project Management And Scrum Master Resume

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Sunnyvale, CA

SUMMARY

  • 10 years Project/Program Manager with onshore/offshore teams
  • Certified Scrum Master; experienced with up to 3 teams simultaneously
  • Passionate about producing collaborative, high quality teams and business value
  • Heritage as a software engineer
  • Excellent Customer, stakeholder/business, and Product Owner relationships
  • Outstanding verbal and written communications , including presentations in PowerPoint
  • Adept at creating and influencing strategy
  • Self - starter with contagious enthusiasm, professional integrity, and high energy

TECHNICAL SKILLS

  • PowerPoint
  • Visio
  • Excel
  • Java
  • J2EE
  • HTML
  • RESTful services
  • Websphere
  • ATG
  • CCS
  • Dreamweaver; Jira
  • Confluence
  • MS Project
  • Word
  • Wiki; WebEx.

PROFESSIONAL EXPERIENCE

Project management and scrum master

Confidential, Sunnyvale, CA

Responsibilities:

  • Senior Agile Program Manager and Scrum Master for kiosk program supporting three tablet and mobile-based, eCommerce projects.
  • Guided Order Pickup team producing service used at more than 600 stores nationwide to facilitate customers quickly receiving orders placed online using Android-based tablet and mobile technology. Facilitated bi-weekly releases growing to 5 streams of new work.
  • Additionally guided development and release of iOS-based tablet to support membership services at stores.
  • Also Scrum Master for new kiosk-based, tablet service which allows customers to find, learn about, and order products unavailable in store. Development teams consists of software engineers, using Java/J2EE, RESTful services, and ATG, and quality engineers, utilizing automated and manual testing on Android tablet.
  • Worked with development teams, UX teams, product owner, business owners, and other cross-functional teams to resolve issues, clarify stories, identify future needs and achieve production readiness.
  • Coached teams to Agile. Planned ceremonies.
  • Worked with Product Owner and Business Owners to plan releases.
  • Participated in Scrum of Scrums to achieve product synergy.
  • Resolved impediments.

Confidential

Project management and scrum master, San Jose, CA.

Responsibilities:

  • Guided eFulfillment application team.
  • Represented team to various initiative and corporate task forces.
  • Empowered team to develop solutions.
  • Worked with Product Owner to facilitate creation of requirements/user stories.
  • Provided status reporting to PMO.
  • Tracked open issues. Removed team obstacles.

Confidential , Mountain View, CA

Project management and scrum master

Responsibilities:

  • Senior Project/Program Manager for professional services group consolidating and enhancing customer-facing LMS (Learning Management System) into a single, customized solution using Java, J2EE, SABA, and Oracle. International team, onshore/offshore team included two vendors and FTEs.
  • Hired external resources and acquired internal resources. Mentored employees.
  • Tracked multi-million dollar budget.
  • Teamed with stakeholders and Product Owner to determine technical requirements.
  • Ensured removal of impediments from team efforts and resolved conflicts
  • Provided status to management and customers.

Confidential , San Jose, CA.

Project management and scrum master

Responsibilities:

  • Guided creation and enhancement of sales portal and applications. The portal uses IBM WebSphere, Java, J2EE, CMS, and Oracle.
  • Worked with large number of stakeholders and Product Owner to plan releases and road map.
  • Removed obstacles. Tracked issues and solutions.
  • Communicated progress to management.
  • Strengthened Agile SDLC processes and coached team members.
  • Protected team from over-commitment, managed backlog, and facilitated prioritization defects resolution.

Confidential , San Jose, CA.

Project management and scrum master

Responsibilities:

  • Guided development of industry leading ACPI product family. Technical Program Manager for full-cycle effort using cross-functional team. Phoenix’s ACPI products support most major computer vendors. Work included facilitation prioritization, testing, and software development resulting in world-leading, shipping product.
  • Established clear, regular, and consistent communication and risk mitigation plans with customers, and technology partners (e.g., Microsoft and most major computer manufacturers).
  • Worked with engineering managers to identify cross-team dependencies and manage inter-team tasks.
  • Enhanced lifecycle to effectively meet growing company’s needs
  • Provided pre-sales support and presentations at conferences and product announcement

Confidential , San Francisco, CA.

Project management and scrum master

Responsibilities:

  • Technical Project Manager transitioning payment of health care providers from check to electronic funds transfer and on-line model. Simultaneously managed insurance broker application. Teams span multiple locations. The applications use Java and J2EE and Oracle.
  • Saved $20M/year through provision of funds via EFT and provision of benefit explanation via the Confidential portal.
  • Facilitated teams including three vendors, FTEs, and contractors in multiple, cross-functional groups.
  • Documented open issues. Removed team obstacles.
  • Partnered with stakeholders to identify needs.
  • Tracked budget to actual.

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