Project Management And Scrum Master Resume
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Sunnyvale, CA
SUMMARY
- 10 years Project/Program Manager with onshore/offshore teams
- Certified Scrum Master; experienced with up to 3 teams simultaneously
- Passionate about producing collaborative, high quality teams and business value
- Heritage as a software engineer
- Excellent Customer, stakeholder/business, and Product Owner relationships
- Outstanding verbal and written communications , including presentations in PowerPoint
- Adept at creating and influencing strategy
- Self - starter with contagious enthusiasm, professional integrity, and high energy
TECHNICAL SKILLS
- PowerPoint
- Visio
- Excel
- Java
- J2EE
- HTML
- RESTful services
- Websphere
- ATG
- CCS
- Dreamweaver; Jira
- Confluence
- MS Project
- Word
- Wiki; WebEx.
PROFESSIONAL EXPERIENCE
Project management and scrum master
Confidential, Sunnyvale, CA
Responsibilities:
- Senior Agile Program Manager and Scrum Master for kiosk program supporting three tablet and mobile-based, eCommerce projects.
- Guided Order Pickup team producing service used at more than 600 stores nationwide to facilitate customers quickly receiving orders placed online using Android-based tablet and mobile technology. Facilitated bi-weekly releases growing to 5 streams of new work.
- Additionally guided development and release of iOS-based tablet to support membership services at stores.
- Also Scrum Master for new kiosk-based, tablet service which allows customers to find, learn about, and order products unavailable in store. Development teams consists of software engineers, using Java/J2EE, RESTful services, and ATG, and quality engineers, utilizing automated and manual testing on Android tablet.
- Worked with development teams, UX teams, product owner, business owners, and other cross-functional teams to resolve issues, clarify stories, identify future needs and achieve production readiness.
- Coached teams to Agile. Planned ceremonies.
- Worked with Product Owner and Business Owners to plan releases.
- Participated in Scrum of Scrums to achieve product synergy.
- Resolved impediments.
Confidential
Project management and scrum master, San Jose, CA.
Responsibilities:
- Guided eFulfillment application team.
- Represented team to various initiative and corporate task forces.
- Empowered team to develop solutions.
- Worked with Product Owner to facilitate creation of requirements/user stories.
- Provided status reporting to PMO.
- Tracked open issues. Removed team obstacles.
Confidential , Mountain View, CA
Project management and scrum masterResponsibilities:
- Senior Project/Program Manager for professional services group consolidating and enhancing customer-facing LMS (Learning Management System) into a single, customized solution using Java, J2EE, SABA, and Oracle. International team, onshore/offshore team included two vendors and FTEs.
- Hired external resources and acquired internal resources. Mentored employees.
- Tracked multi-million dollar budget.
- Teamed with stakeholders and Product Owner to determine technical requirements.
- Ensured removal of impediments from team efforts and resolved conflicts
- Provided status to management and customers.
Confidential , San Jose, CA.
Project management and scrum masterResponsibilities:
- Guided creation and enhancement of sales portal and applications. The portal uses IBM WebSphere, Java, J2EE, CMS, and Oracle.
- Worked with large number of stakeholders and Product Owner to plan releases and road map.
- Removed obstacles. Tracked issues and solutions.
- Communicated progress to management.
- Strengthened Agile SDLC processes and coached team members.
- Protected team from over-commitment, managed backlog, and facilitated prioritization defects resolution.
Confidential , San Jose, CA.
Project management and scrum masterResponsibilities:
- Guided development of industry leading ACPI product family. Technical Program Manager for full-cycle effort using cross-functional team. Phoenix’s ACPI products support most major computer vendors. Work included facilitation prioritization, testing, and software development resulting in world-leading, shipping product.
- Established clear, regular, and consistent communication and risk mitigation plans with customers, and technology partners (e.g., Microsoft and most major computer manufacturers).
- Worked with engineering managers to identify cross-team dependencies and manage inter-team tasks.
- Enhanced lifecycle to effectively meet growing company’s needs
- Provided pre-sales support and presentations at conferences and product announcement
Confidential , San Francisco, CA.
Project management and scrum master
Responsibilities:
- Technical Project Manager transitioning payment of health care providers from check to electronic funds transfer and on-line model. Simultaneously managed insurance broker application. Teams span multiple locations. The applications use Java and J2EE and Oracle.
- Saved $20M/year through provision of funds via EFT and provision of benefit explanation via the Confidential portal.
- Facilitated teams including three vendors, FTEs, and contractors in multiple, cross-functional groups.
- Documented open issues. Removed team obstacles.
- Partnered with stakeholders to identify needs.
- Tracked budget to actual.
