SUMMARY:

• Business Systems Analyst with extensive hands - on and in-depth experience across industries (legal, health,telecom and insurance). developed and delivered very large and complex conceptual, logical and physical data and end user process models and process architecture designs.
• Worked on the new HRMS project for the court, this the implementation of the Human Resources Management System of transferring data from OPM to the courts System for payroll, PTO, and all HR data for employees through the Court via the new system, from the Dept of Interior
• Requirements gathering, elicitation and walkthrough for the Development team, to implement the HRMS
• In-depth experience in product-critical and/or mission-critical data solutions, full SDLC experience including requirement gathering/analysis, team leading, documentation of technical systems/processes, implementation and maintenance required for the architecture of an object oriented technology solution for client’s business needs.

TECHNICAL SKILLS:

Application Tools: Oracle Designer 2000, Oracle Developer 2000 (Forms 4.5, Reports 2.5, MS Office, MS Project 2010, MS Outlook, FrontPage, Corel Draw, Use Case, SSADM, ERWIN, VISIO. JAD, RAD, Rational Set: Clear Case, Clear Quest, Requisite Pro, Test Manager, Performance Tester. Business Objects 5.1, Vantive, Lotus Notes, ARC Serve, PCAnywhere, HTML, XML, Crystal Reports, Rhythmyx 6.1, Arbortext Editor, Court View

Management: Analysis, Design and Architecture, Proposals, Requirements Definition, Project Planning, Negotiation, Presentations, Demonstrations, Training Manuals, Configuration Management

PROFESSIONAL EXPERIENCE:

Confidential, Washington DC

IT Specialist Project Lead

Responsibilities:

• Lead the implementation of the OnBase documentation management system for all divisions of the court
• Coordinate and manage deliverables for users, including working with the user to identify business requirements, writing functional specifications, conducting vendor searches, developing timelines for project delivery, and managing project and resources to completion.
• Creating solutions that support current application and strategic direction standards.
• Managing requirements in the Rational Requisite Pro application for requirements gathering, documentation, validation mapping to corresponding test cases and in Rational Clear Quest and subsequent builds in Rational Clear Case.
• Design, develop, define and validate, Business Rules, Functional Requirements, Technical Requirements, Compliance Requirements and Interface Requirements to address the completeness of the Enterprise Content Management System.
• Interact with the Agency to gather Business Rules for the various workflow types to support the management of the content items in the Enterprise Content Management System.
• Work with the Development team and stakeholders to design the folder structure for navigation and storage of the Contents
• Define and document the content model to drive the page metadata, to assist internet search engines and display in automatically generated site navigation
• Implementing appropriate tagging mechanisms to make taxonomy easy to use within the Enterprise Content Management System
• Work with the COTS vendor to update new requirements for the customization of the graphical user interface of the Enterprise Content Management System
• Work with the development team to develop the System Implementation Plan and Content Migration Plan for the Enterprise Content Management System
• Develop a collaborative environment for the management of content items prior to submission into the Workflow of the Enterprise Content Management System
• Develop the Workflow specification document for implementation of the user based workflow of the Enterprise Content Management System
• Define the security and user roles/department roles of the workflow for the control of content items stored in the Enterprise Content Management System
• Design the reporting and records management system functionality to meet the standards documented in the functional requirements document
• Implementing the Systems Interface functionality to enable the Enterprise Content Management System to meet the retention policy of the agency
• Defining the regulatory requirements of the Enterprise Content Management Systems in accordance with the National Archives and Records Administration (NARA) and the National Institute of Standard Technology (NIST) guidelines.
• Evaluate current as Is Processes to outline the to Be Processes for the Agency’s Content Management System.
• Oversee the merging of the requirements for the Rhythmyx CMS and the Arbortext Editor to address a single Enterprise Content Management System.
• Produce periodic and Ad hoc reports to the PMO team addressing the scope, status, and schedule for the projects.
• Provide oversight and Qualitative Analysis of the Enterprise Content Management System.
• Initiative:
• Oversee the environment setup and data conversion and mining for the various testing phases of the project.
• Develop and maintain test plan document, test strategy documents, reports, communication plans, workflow designs, concepts of operation document and analysis for the roadmap of the Enterprise Content Management System testing effort.
• Interfacing with the stakeholders to address the dispositions and provide documented feedback to the stakeholders.
• Analyzing the SDLC to improve the processes, documentation, workflow to provide a uniformed process and consistent content for all the agencies documentation.
• Conduct cost benefit trade off analysis, Work Breakdown Structure (WBS) and Return on Investment (ROI)
• Document test scripts for the functional, UAT and regression testing of the Enterprise Content Management System.
• Interact with End Users and Data analysts to derive the Business Intelligence technology, data marts, to support the solution delivery process and generate the required reports the Agencies various business units.

Senior Business Consultant

Responsibilities:

• Coordinate and manage deliverables for users, including working with the user to identify business requirements, writing functional specifications, conducting vendor searches, developing timelines for project delivery, and managing project and resources to completion.
• Managing requirements in the Rational Requisite Pro application for requirements gathering, documentation, validation mapping to corresponding test cases and in Rational Clear Quest and subsequent builds in Rational Clear Case.
• Design, develop, define and validate, Business Rules, Functional Requirements, Technical Requirements, Compliance Requirements and Interface Requirements to address the completeness of the Enterprise Content Management System.
• Interact with the Agency to gather Business Rules for the various workflow types to support the management of the content items in the Enterprise Content Management System.
• Work with the Development team and stakeholders to design the folder structure for navigation and storage of the Contents
• Define and document the content model to drive the page metadata, to assist internet search engines and display in automatically generated site navigation
• Implementing appropriate tagging mechanisms to make taxonomy easy to use within the Enterprise Content Management System
• Work with the COTS vendor to update new requirements for the customization of the graphical user interface of the Enterprise Content Management System
• Work with the development team to develop the System Implementation Plan and Content Migration Plan for the Enterprise Content Management System
• Develop a collaborative environment for the management of content items prior to submission into the Workflow of the Enterprise Content Management System
• Develop the Workflow specification document for implementation of the user based workflow of the Enterprise Content Management System
• Define the security and user roles/department roles of the workflow for the control of content items stored in the Enterprise Content Management System
• Design the reporting and records management system functionality to meet the standards documented in the functional requirements document
• Implementing the Systems Interface functionality to enable the Enterprise Content Management System to meet the retention policy of the agency
• Defining the regulatory requirements of the Enterprise Content Management Systems in accordance with the National Archives and Records Administration (NARA) and the National Institute of Standard Technology (NIST) guidelines.
• Evaluate current as Is Processes to outline the to Be Processes for the Agency’s Content Management System.
• Oversee the merging of the requirements for the Rhythmyx CMS and the Arbortext Editor to address a single Enterprise Content Management System.
• Produce periodic and Ad hoc reports to the PMO team addressing the scope, status, and schedule for the projects.
• Provide oversight and Qualitative Analysis of the Enterprise Content Management System.
• Initiative:
• Oversee the environment setup and data conversion and mining for the various testing phases of the project.
• Develop and maintain test plan document, test strategy documents, reports, communication plans, workflow designs, concepts of operation document and analysis for the roadmap of the Enterprise Content Management System testing effort.
• Interfacing with the stakeholders to address the dispositions and provide documented feedback to the stakeholders.
• Analyzing the SDLC to improve the processes, documentation, workflow to provide a uniformed process and consistent content for all the agencies documentation.
• Conduct cost benefit trade off analysis, Work Breakdown Structure (WBS) and Return on Investment (ROI)
• Document test scripts for the functional, UAT and regression testing of the Enterprise Content Management System.
• Interact with End Users and Data analysts to derive the Business Intelligence technology, data marts, to support the solution delivery process and generate the required reports the Agencies various business units.

Lead Business Analyst

Responsibilities:

• Analyze business issues and identify projects and technologies which will add value to the organization
• Business process flows and Business Process Modelling As-Is and To-Be; analyzing business requirements working with assigned SMEs from functional areas
• Acts as point of contact to client's program management and maintains grade and quality of program deliverables within defined and agreed upon program requirements
• Coordinate and manage deliverables for users, including working with the user to identify business requirements, writing functional specifications, conducting vendor searches, developing timelines for project delivery, and managing project and resources to completion
• Conduct the analysis, design, implementation, and testing of new or enhanced business systems
• Define the business implications of the technology application to current and future business environments
• Facilitate workshops with management, users, and technical staff to determine system and/or functional requirements and develop and maintain application systems
• Assist the user in testing, developing procedures, and ensuring that documentation is updated
• Prepare time and cost schedules to ensure resources through each project phase
• Lead cross-functional teams assigned to systems related projects; bring together customers with differing interests
• Act as liaison to third-party vendors to convey interfacing requirements and possibly coordinate vendor selection on behalf of the customer

Lead Business Analyst/Product Manager

Responsibilities:

• Lead a group of Analyst to define and build requirements to implement projects to comply with the Facets application.
• Acts as point of contact to client's program management and maintains grade and quality of program deliverables within defined and agreed upon program requirements
• Managing new and existing product planning and execution throughout the product lifecycle.
• Initiating; planning, executing, controlling and closing processes of the Facets Project Development.
• Present beta and pilot products based on JAD sessions with the stakeholders on the Concepts of Operation of the new product at its earliest possible stage
• Coordination with internal Technical Architects, QA Engineers and Programmers to accomplish provisioning and install test and implement all new product developments and enhancements
• Creating functional and business requirements as an input to application design
• Create the road map, and write clear business requirements for new products for plug in to the Facets application
• Prepares status reports on systems/projects on a regular basis on behalf on the analyst team and performs quality assurance reviews.
• Analyzing the current practices and processes at the PMO level to enhance the SDLC of ongoing projects and management of the Change Control Management
• Estimating the resources and time required to complete the work, and obtaining approval
• Serves as a principle liaison with current and prospective program customers
• Administered the security of the Facets application to comply with the HIPAA regulations and SOX requirements.
• Interface with Service Centres, Clients, Corporate Departments and IT development teams to identify business requirements.
• Developing and testing detailed functional designs for business solution components and prototypes
• Assist in the change management process to deliver the inception and change control of new initiative that will affect the Facets application.

Business Analyst

Responsibilities:

• Define project scope, plan major project phases, and establish project success factors.
• Gather various reports and disparate documents and build an overall management picture of a software development project.
• Determines system functionality requirements to build a new Mutual Funds Disclosure Intranet System to track, monitor and report excessive employee trading.
• Leverage and enhance reporting system against the existing reporting system to capture the disclosure of employee trading by reducing complexity and data entry.
• Develop test cases and validate test plans and results and participate in user acceptance testing.
• Liaison between Investment Technologies and business unit or investment system initiatives.
• Develop alternative considerations leading to recommendations for new systems or enhancing current systems. Identify software and systems that can be applied to a problem or opportunity, assist in the effective utilization of existing systems, and encourage team accountability for results.
• System tests the solution/application to ensure user requirements captured during the analysis are met.
• Developing complex business analysis, workflow process design and documentation, business requirements, including leading JAD sessions; customer needs analysis; organizational impact analysis; and business issues resolution. Successfully implemented Mutual Funds projects to meet the Enforcement of the SEC for inspection to satisfy the financial regulations. Other business units worked with included human resources to define the employees subject to the SEC rule.
• Manage and identify mitigating risks across the various large enterprise systems.

Confidential, Laurel, MD

Business Analyst

Responsibilities:

• As Implementation Lead, successfully proposed, upgraded and migrated client’s business requirements database to Rational RequisitePro. Project responsibility for “end-to-end” SDLC (defines problems, architect and build solution, deploy to production, design test scripts, and provide post-production training and support. Technologies used: RequisitePro, SQL, Data Modelling, VBA, MS Project, Visio, PowerPoint, Siebel.
• Successfully exceeded client’s requests to repair and customize generic SOX database and to develop automated import and verification scripts to import data from spreadsheets to a relational database. Responsible for auditing all Control Objectives and Control Activities and advising project manager about project’s scope. Technologies used: SQL, Access, Excel, VBA, Database Forms & Reports, Visio.

Requirements Analyst

Responsibilities:

• Provide advanced-level technical & business support to system, and process users.
• Broad planning experience to manage multiple methodology releases and deploy content on unit website.
• Develop support model for methodology including strategy for releases, adoption, training, and communications.
• Develop approach for internal website including layout and design.
• Interview discipline experts to understand objectives, strategies, process flows
• Define project scope, plan major project phases, and establish project success factors.
• Develops alternatives, enhancements, and solutions, which maximize effectiveness and solves the issues facing the development of the project.
• Prepare UML Use Cases and Diagrams to define the Functional Requirements Document to develop a new system or enhance the existing system.
• Developing complex business analysis, workflow process design and documentation, business requirements, including JAD sessions; customer needs analysis; organizational impact analysis; and business issues resolution.

Business Analyst

Responsibilities:

• Prepare and maintain system documentation in accordance with business requirements.
• Prepare detailed system test cases that adequately represent the business application's needs.
• Interface with users to identify business requirements specific to a business product/process and translate the business application's needs into Corporate Data Warehouse requirements.
• Analyze a variety of data sources to determine their applicably to solving business problems.
• Analyze impacts of changes in development process on other disciplines and roles
• Develop business & technical subject matter expertise on business applications systems.
• Lead complex data collection and analysis activities.
• Develops alternatives, enhancements, and solutions which maximize effectiveness
• Analyze complex internal Loan Prospector support processes and consult with support areas to Identify quick wins and longer-term solutions to increase efficiency and effectiveness and enhance the experience of the LP user.
• Engage in data modelling and research alternatives for the development of business requirements.
• Design and implement query methods using DB2 to ensure the quality and utility of the data accurately meets Corporate Data Warehouse needs.
• Defining the business rules for several tables from various sources into the Corporate Data Warehouse.
• Lead the Change Control board by overseeing and tracking all the tables in the Corporate Data Warehouse using Rational Clear Quest.

Business Analyst

Responsibilities:

• Gather various reports and disparate documents and build an overall management picture of a software development project
• Creating presentations, briefing materials and collateral materials.
• Developing complex business analysis, workflow process design and documentation, business requirements, including JAD sessions; customer needs analysis; organizational impact analysis; and business issues resolution
• Perform as a technical auditor to assess project manager performance and compile analysis and report to the clients (Directors at HUD)
• Preparing Functional Requirements Document, where needed and ensure that the project adheres to System Development Methodology.
• Support data pulls, reporting, and analysis for weekly, monthly, and quarterly reviews.

Systems Analyst

Responsibilities:

• Liaison with external clients, vendors and senior management in identifying business requirements against technical requirements for the rollout of new projects and implementing new applications to enhance the existing environment or the launch of a new application to further improve the business of the firm
• Gather requirements for external clients, systems personnel to identify and develop new processes and systems.
• Developing complex business analysis, workflow process design and documentation, business requirements, including JAD sessions; customer needs analysis; organizational impact analysis; and business issues resolution
• Participate in acceptance testing and the transition from system stabilization to maintenance
• Interact with software developers, sales personnel, legal, accounting staff and customers.
• Worked with external clients, vendors and systems personnel to identify and develop new processes and systems
• Worked on projects ad hoc projects, performed database development, defined, deployed, and documented all processes for requirement definition, customer support and strategic planning
• Perform business function analysis and design where necessary and produce requirements and design specifications that will improve Workflow processes

Business Analyst

Responsibilities:

• Working within the (NCMT) project Team, specific accountability to develop and document proposed business process flows, requirements, business rules and protect procedures for business systems development
• Perform business function analysis and design where necessary and produce requirements and design specifications that will improve Workflow processes
• Mapping data, presenting feedbacks to users and mapping data to tables and fields and develop specifications