PROFESSIONAL SUMMARY:

• Over 37 years of IT Professional experience and 20 years supporting as Software QA and testing experience with a wide variety of projects and environments. Functionality, compatibility, reliability, exploratory/ad hoc, usability, security, and related test methodologies. Testing of mainframe, web applications, client - server, database, and related projects on IBM Mainframes, Windows and UNIX operating systems. Mentor, coordinator, and leadership roles in creation and execution of QA and testing processes, test strategies and plans, review documentation, regression, and bug tracking system development. Experience with both team and individual work.
• Other professional computer technology experience includes System Technical Analyst, Operations, Production Support Analyst, Business Analyst Configuration Management, Data Base Analyst, DASD Capacity Management, Change Control Implementation Analyst, Manager/Supervisor Production, and Senior Staff Statistical Reporting.
• Experience with Manual, Automated, QTP, PeopleSoft, End to End System Testing, QTP, Loadrunner, BATCH, DB2/SAS, WEB, GUI and UNIX/ORACLE Relational Databases.

TECHNICAL SKILLS:

• TSO/ISPF
• UC4
• QTP
• HP QUALITY CENTER/ALM
• SQL
• REMEDY
• DOORS 9.2
• SDSF
• MVS/JCL
• FILEAID 9.1.0
• IBM ULTILITIES
• IDCAMS
• CA-ENDEVOR
• NDM
• BDT
• TIVOLI
• RATIONAL CLEARQUEST
• CLEARCASE
• VSAM ULTILITIES
• DB2
• CLIST
• COBOL
• OMEGAMON
• MS OFFICE SUITE
• JCLPREP
• SMP CICS ONLINE
• TMON
• DFHSM
• QMF/SQL
• XML TOOLS
• SPUFI
• JAVA
• XML
• WINRUNNER
• PVCS TRACKER
• LOADRUNNER
• SQL
• MQ SERIES
• RATIONAL SUITES
• TEST DIRECTOR
• FILE AID
• SORT
• DB2
• WORKFLOW MANAGER
• QUICK TEST PROFESSIONAL
• UNIX SCRIPTING
• CA7
• CA11
• CA1
• IBM LOTUS NOTES 7
• SAR
• RAPID SQL 7.5.5
• ORACLE SQL PLUS
• CHANGE MANAGEMENT
• JOBTRAC
• AUTOSYS
• JED (JCL Manager)
• IBM STK
• $AVRS
• FDR
• BLUEZONE
• MICOSOFT OUTLOOK

PROFESSIONAL EXPERIENCE:

Sr. Technical Analyst

Confidential

Responsibilities:

• Coordinated Automated Production Scheduling using UC4 on an IBM Mainframe Z/OS System LPARS/Z/VM, PeopleSoft Production and UNIX/ORACLE, Solaris server platforms.
• Participate in Disaster Recovery Quarterly Maintenance and System Upgrades on the Development and Production LPAR’s.
• Monitor IBM Mainframe Systems 6 LPAR’s, CICS Regions using, Omega view Version 310 to check for System Performance, Alerts, CPU, DASD, Storage and Operational Customization menu to make System changes.
• Create CICS and DB2 Utilization Reports into Excel Spreadsheet for Management review.
• Maintain UC4 to search, forecast, schedule, modify, calendar, cancel, edit, statistics reporting, and documentation repository for LPARS and Agencies applications.
• Maintain UC4 Job Scheduler for Production and Test Development Applications daily, weekly, monthly, quarterly, yearly and special Adhoc job request.
• Maintain a 24/7 daily, consolidated status report to send out to key 9 DC Gov Agencies (DMV, UDC, DHS, DOES, ITAS, SOARS, ASMP,, CAPPS, and PASS) summarizing the application of all projects.
• Communicate and Escalate all emerging issues, Abends, Risks, Resolution, Change Advisory Board Meetings and control findings to key stakeholders for job restart resolutions and insure the regions are available on time.
• Maintain Production and Operation Documentation of projects to ensure compliance with the organization’s controls. (SOPs)
• Maintain the System Security Helpdesk Support to reset TSO/RACF/REVOKE Userid’s and Passwords.
• Maintain Systems HLQ Maintenance, Printers, Daily, Weekly, Monthly system backups, Unix Server issues.
• Managed defects using Remedy.
• Provide MQ Systems Support and perform MQ monitoring duties and perform problem diagnosis & resolution.
• Monitor the Z/OS Master Consoles, respond to console messages, perform IPL's other operations duties via Z/OS JES2 commands to support the system.
• Provide CICS Systems Support and perform CICS monitoring duties and perform problem diagnosis & resolution.
• Support and maintain the HMC (Hardware management Console).
• Primary operations support for all CICS regions and associated third party applications, mainframe help desk, end user support, application programmers, RACF and database administrators.

QA/UTA Analyst

Confidential

Responsibilities:

• Develop Test Plans, Test Scripts, Test Cases, Test Results, Traceability Matrix System Requirements on an IBM Mainframe Systems and UNIX platform.
• Review Customer’s Test Results Billing,1099 IRS, 401K Stock Funds Statements, Magazines, Company Brochures, Annual Report’s, Catalog’s, US Postal Letters & Envelopes (name, address, city, state, zip code along with the mailing barcodes label. These items are picked up as bulk mail form US Postal Service, FedEx, and UPS.
• Managed Approval of Test Output and Reports data from the Customer to match Production.
• Compare output data to customer’s input data for correctness and Review approved proof send to Clients.
• Responsible for all phases of testing which includes, Integration, System Functional, Regression, User Acceptance, and Volume Testing on a IBM Mainframe Systems and Solaris/UNIX platforms.

Test Intermediate

Confidential

Responsibilities:

• Develop Test Plans, Test Scripts, Test Cases, Test Results, Test Summary Requirement Traceability Matrix, as per business application needs, and perform end-to-end system testing.
• Write detailed test scripts as per business application needs, and perform end-to-end system testing.
• Maintain regression suites in the HP Quality Center repository to ensure thorough testing throughout the life of every project.
• Accountable for executing the testing of production support and enhancement projects in the PeopleSoft HR space
• Consult with the IT Management and staff throughout the project SDLC life cycle to assist and support the Test/Business Requirements, Design Development, System Testing and Software Deployment on PeopleSoft, Advantage and TAX Financial Project Systems.
• Attend Requirements, Design, Software Testing, UAT, Production Implementation, Staff Testing, Sign-off of the Project Release, Change Request Meetings and All Hands meetings.
• Responsible for all phases of testing the Confidential PeopleSoft, Tax Database Systems which includes Integration, System Functional, Regression, User Acceptance, and Stress Testing on a IBM Mainframe Systems, UNIX, Sybase and Oracle platforms.
• Experience using testing software tools such as TSO/ISPF, IBM Utilities, File Aid, UC4, CA7, HP Quality Center, Relational Test Manager, Remedy, Clear Quest, Clear Case, DOORS, SAS, Windows Explorer, Endevor, Oracle SQL Plus, Rapid SQL 7.5.5, QTP, JobTrac, Lotus Notes, and AutoSyS products.
• Conduct all testing in accordance with IT audit standards to achieve planned review objectives and Communicate all emerging issues, risks and control findings to key stakeholders for resolutions
• Maintain a daily, consolidated status report to send out to key stakeholders summarizing the testing progress of all active projects.

Intermediate Test Specialist, Business Analyst

Confidential

Responsibilities:

• Develop Test Plans, Test Scenarios, Test Cases, Test Validation Summary Reports, Traceability Matrix, Business & System Requirements and Implement into DOORS & Mercury Quality Center 9.0.
• Responsible for all phases of testing the Medicare/Medicaid Database on a IBM Mainframe DB2 Systems which includes Integration, System, Regression, User Acceptance, and Stress Testing using SQL Scripts, Test Director, Win Runner, Load Runner, Workflow Manager, TSO, Endevor and ISPF Online Batch testing tools.
• Responsible for Software Implementation Configuration Management role person to Approve, View, and Ship packages in our test environment.
• Coordinate and Participate in all project meetings such as Test Readiness Review (TRR), Requirements & Design Reviews, Test Case Review, Production Readiness Review (PRR) for assigned Changed Requests (CR), Fast Track ADHOCS, Remedy Ticket Defects (RT) and document decisions, impacts, issues and action items.
• Develop Weekly Status Report to the Test Manager and Team Lead.

System Engineer Tester III

Confidential

Responsibilities:

• Responsible for all phases of testing on the Medicare/Medicaid Database Systems which includes Integration, System, Regression, User Acceptance, and Stress Testing.
• Develop Test Plans, Test Scripts, Test Cases, and SQL Scripts to seed data necessary for test execution using Quick Test Professional, Test Director, Win runner, Load runner, and Manual Batch testing tools.
• Participate in Production Readiness Reviews, Test Readiness Reviews, Design & Requirements Reviews and Test Team Meetings.
• Develop Test Summary, Test Validation, Weekly Test Status Reports, and Identifying Test Defects.
• Maintain Endevor to move Software Code Application in our test environment.

Loan Officer

Confidential

Responsibilities:

• Originate Residential & Commercial loans in the Washington DC, MD, VA, and PA area.

Business Production Analyst

Confidential

Responsibilities:

• Maintain, scheduled, fix, analyze, and process the Payroll and Accounting Systems of the Department of Labor (DOL) contractor. Processed on IBM/DB2/COBOL system which required error checking, report totals, successful completion and resubmitting jobs to continue the business process.
• Responsible for contacting DOL programmers with program application software issues and concerns, suggest processing and software recommendations to the developers.
• Maintain a daily, consolidated status report to send out to key stakeholders summarizing the testing progress of all active projects.
• Lead brown bag sessions with the business area to train them on how to efficiently use HP Quality Center to write test cases, generate status reports and enter defects.

Quality Assurance Analyst

Confidential

Responsibilities:

• Performed verification of hardware design XML, GUI, WEB Base Testing.
• Responsible for IBM Mainframe Batch & Automated testing, XML, DB2, Batch QMF/SQL, Query, CICS Online Processing, MVS JCL as well as Internet related applications.
• Developed Test Plans, Test Cases, Test Incident Reports, Status Reports and Test summary Reports to satisfy requirements specified by Configuration Change Request. Division.
• Perform duties as a backup Configuration Manager during large installation of QA’s Software Applications.

Configuration Management Analyst

Confidential

Responsibilities:

• Perform CM distribution to install executable application code, system software, and database software to all Tier 1 & 2 IRS Production and Test Sites for Print Legacy, ACS/ICS Developers, Programmers Software and ITCC Software Support.
• Manage distribution software tools using CA-ENDEVOR, TIVOLI Desktop, and NDM and Rational Suite.

QA Analyst

Confidential

Responsibilities:

• Perform testing new software to replace the existing Defense Enrollment Eligibility Reporting System (DEERS) database technology and enhance the real-time Automated Personal Identification System (RAPIDS) and Medicare Health Database System.
• Develop test plans, test cases, and documentation for Acceptance and Regression testing.
• Maintain automated testing tools such as Win runner and Load runner to test.

QA Analyst

Confidential

Responsibilities:

• Provided project management support on the Pilot Mainframe Installation which required regression, parallel, and stress testing for the CABS Billing System
• Developed Test Plan, Test Cases, and Documentation Procedures
• Installed Operating System Software, Security, Third Party, CICS Online Software
• Modified and updated all production JCL to process the first invoice billing statement on the new machine.