SUMMARY:

Extensive expertise in tactical project management as well as in strategic planning. Consistent contributor and leader in Software Test Organizations with excellent knowledge of the software’s End - to-End testing progress. Ability to manage, prioritize, and coordinate multiple, simultaneous projects. Strong work ethic and commitment to drive results with the ability to succeed in high-pressure, deadline-oriented work environment. Strong leadership, interpersonal skills, and the ability to work within a team and drive a cross-functional team. Maintain the natural ability to think “outside-the-box” providing effective and creative solutions.

TECHNICAL SKILLS:

Testing Tools: Jira, Confluence, Stash, Bamboo, Jenkins, and HP ALM

Database Tools: SQL Navigator, PL/SQL Plus, Query Analyzer, Enterprise Manager

Computer languages: Java, ASP.NET, Oracle, SQL, JavaScript, VBScript

MS Office Suite Tools: Word, Excel, Access, Power Point, Project, and Outlook

SDLC: Agile, Waterfall, Hybrid

Other Tools: Visual SourceSafe, Subversion, Visual Studio Team Foundation, SharePoint

Currently managing technical skills: C#, C, C++, PHP, Python, ASP.Net, MVC, JavaScript, HTML, Web Services, and Databases

PROFESSIONAL EXPERIENCE:

Confidential, Englewood, Colorado

Senior Software Engineering Manager

Responsibilities:

• Leading a dynamic team of Software Engineers and Software Tester with a direct manager in the automation development and quality assurance of consumer electronics and software tools for global satellite, cable, IPTV, and terrestrial markets both onshore and offshore.
• Leading and managing continuous process/quality improvements; Building diverse, high-performing teams to achieve aggressive goals; Hands-on, results oriented, collaborative leader.
• Manage release schedules, customer communications, and technical documentation for new and existing internal projects.
• Developed and collected quality metrics to insure that the correct testing was happening.
• Implemented new test automation and created the process for the company.
• Priorities workload for employees when the direction would change.
• Implemented and Improved ROI’s on internal quality assurance automation projects.
• Provided yearly budgets to Senior VP.
• Escalated to Director, Senior VP, and Executive VP when it was needed.
• Take great pride in supporting and guiding my team and Director.
• Manages, administers and coordinates functions of a product development engineering operation in accordance with policies, goals, and objectives established by the organization.
• Ensures that approved policies and objectives are clearly understood and effectively applied in assigned areas of responsibility.
• Responsible for maintaining effective communication between both internal and external customers and specific areas of assigned responsibility.
• Assists in the recruitment, selection, training, and development of personnel.
• Possess excellent management, organizational, leadership and training skills.
• Ability to coordinate, control, and organize multiple functions and activities.
• Creating and maintain teams budget

Confidential, Highlands Ranch, Colorado

Services Marketing Analyst

Responsibilities:

• Responsible for various operational and technical processes to support service delivery and order enablement for assigned service portfolios in the Consulting & System Integration Group (CSI), including service design simplification, solution configuration, supply chain and solution realization interfaces, etc.
• Build strong operations, service knowledge, and technical skills.
• Break down complex processes to drive portfolio simplification for customer and sales channels.
• Provide technical and strategic leadership for operationalizing service line business plans, marketing strategy forecast, etc
• Maintain current status of customer requirements for existing and future services.
• Anticipate, identify, evaluate, and recommend market opportunities and lifecycle processes that are consistent with corporate priorities and business transformation processes that span the CSI Portfolio, including professional services, turnkey solutions, and implementation services.
• Desire to work on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
• Recommend and implement improvements to processes, strategies, and deliverables to align with customer satisfaction.
• Led Confidential ’s CSI group on Unit Acceptance Testing for monthly application releases.

Confidential, Austin, Texas

Release Lead/Program Lead

Responsibilities:

• Direct launch of online capabilities to Canada, Europe, Asia, Latin America, and U.S., lead a test organization of over 40 testers to deliver end to end application deployments
• Lead major global IT projects with in-house, out-sourced and offshore teams
• Provided change management process through effective contingency plans and proper escalation
• Drive the program team to meet or exceed stated program goals throughout the project life-cycle
• Supported I/T certification for CMM Level 2, Horizon and Business Process Improvement
• Effectively integrated different global work cultures to successfully complete projects
• Coordinated scheduling and test execution to ensure all testing milestones were met
• Monitored progress through Quality Center reports and metrics
• Analyzed data using tools and queries to provide key business metrics to project teams and management
• Advised team on issues relating to testing, business uses and upstream/downstream concerns of the e-commerce applications

Confidential

Software Test Lead

Responsibilities:

• Obtained and interpreted requirements by working with Business Analysts, Project Managers, Product Managers, and Developers
• Developed software test strategy, plans, and test cases based on functional and requirement specifications
• Executed test cases and performed system, interface, integration, functional, negative, and regression testing
• Discovered, isolated and described defects in the system software and verified the repair of such defects via Mercury Quality Center
• Updated and distributed test status reports to Managers, Business Analysts, Project Managers, Product Managers, Developers, and other team members
• Globally traveled and trained employees on both testing processes and applications at Dell in Port Allegro, Brazil and Bangalore, India
• Led the testing of Dell’s Global Email Services which involved order cycle emails (order confirmation, order acknowledgement, order shipped) for customers worldwide
• Performed data analysis using PL\SQL Developer and Enterprise Manager against Oracle and SQL databases respectively
• Created product improvements in the Global Email Services space by increasing testing efficiency with automated test tools (Quick Test Professional)
• Conducted test scripts audits and reviewed with project teams to ensure adequate coverage of requirements
• Developed and built strong relationships with global test teams in India, Europe, Japan, and Brazil via conference calls and net meetings
• Led Dell’s STG group to perform systems and application testing for security vulnerabilities after backend servers are updated with Microsoft Security Patches

Confidential

Programmer Analyst

Responsibilities:

• Contributed as a member of project teams to ensure high quality product requirements, design, construction, and release
• Provided accurate and timely estimates for Development life cycle and efforts
• On-boarded one of the first India teams to Dell, Inc. development
• Reviewed internal and customer targeted documentation for technical accuracy
• Organized and executed DIT testing

Confidential

Internship, Programmer Analyst

Responsibilities:

• Created Dell’s first Sharepoint site, and presented the site to all development teams.
• On boarding All IT Dell Employees to Sharepoint with process and documentation.