SUMMARY:

• I have about 18 years of solid IT experience that includes working with mainframe and ERP systems.
• I performed Functional, Programming, Quality Assurance, Testing, Validation, Test Manager, Team Lead, project management, and User Training tasks.
• I have worked with Apparel and Footwear (AFS), 21 CFR Part 11 to develop Standard Operating Procedures (SOPs) and Quality Standards.
• I have solid experience and expertise in SDLC, planning and estimation, staffing requirements, project tracking, establishing budgets and scheduling metrics for key performance indicators .
• I have c oordinated testing across multiple releases, including business process testing, functional testing, scalability/load testing, performance testing.
• I have managed testing across diverse geographical locations spanning several countries and continents.
• Experienced in QA agile Scrum testing with extensive knowledge of agile software testing and development lifecycle.
• I have led teams of up to 110 analysts, developers, testers and business subject matter experts in both SAP and mainframe environments.
• I have expertise in gathering Business requirements during the design phase of the project and translating them to Functional Specifications.
• In depth understanding of the AS - IS and TO-BE business processes, Gap Analysis and creating the Question and Answers Database (QADB).
• I also have solid experience in conducting Joint Application Development (JAD) and Rapid Application Development (RAD) sessions to flush out gaps, essential features, and Key Performance Indicatiors (KPI) and e extensive experience leading and coordinating the software testing activities for large single software projects (e.g. new implementations of SAP) and for multiple small- to medium-sized software projects.

TECHNICAL SKILLS:

Languages: SAP ECC 6.0 and 5.0, SAP R/3 v. 4.7, ABAP, R2, HTML, COBOL II, SQL, JCL.

Sap Modules: MM, Supply Chain Management(SCM), SALES & DISTRIBUTION (SD), CRM, WM, SAP Solution Manager, FI/CO, HUMAN RESOURCES (HCM), Business Intelligence (BI-BW), Quality Management (QM), EDI, CATTTest Tools: Confidential ALM 12.01, Confidential Quality Center, SharePoint, Remedy, QuickTest Pro (QTP), Documentum.

Software & Tools: MS PROJECT, ACCESS, EXCEL, SQL, HARBINGER, AUTOSYS, ASAP, GENTRAN, LOTUS NOTES, VISIO, TSO/ISPF, SPF/PC.

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, California

Test Lead

Responsibilities:

• Worked with key client stakeholders to determine testing scope and service level agreements for the OpenText Electronic Form Management(EFM) for SAP solutions, the OpenText Vendor Invoice Management for SAP solutions, and the HCM Evolution Organization Management Enhancement projects.
• Participated in project level meetings with upper management and other project leads and managers.
• Created Test Plans for the different projects.
• Created testing guidelines, templates, standards
• Created and managed the project testing schedules.
• Prepared and conducted Test Readiness activities
• Led test preparation and test execution activities.
• Led the performance of Functional Unit Testing, Integration Testing, Regression, User Acceptance Testing, Security Testing.
• Created and presented metrics and testing status reports to project management and project team.
• Led defect tracking activities and conducted daily defect resolution meetings.
• Created overall test summary report at end of each project.
• Worked with ALM (aka Quality Center) 12.01

Test Lead

Responsibilities:

• Worked with domestic and offshore stakeholders to define scope of testing activities and service level agreements for the TCOE team.
• Created Test Plans for the Automotive Experience upgrade project based on established TCOE Test Strategy.
• Prepared and managed the project testing schedule.
• Created testing cost estimates
• Participated in project level meetings with upper management and other project leads and managers.
• Participated in the creation of testing architecture and requirement traceability matrix.
• Reviewed project documents - Requirements documents, General and Detail Design documents, Test Plans, documents to make sure they are written according to standards and were complete and suitable for use in the preceding phases of the project
• Led the mapping of test cases to business requirements
• Led the creation of test cases from functional, technical, business scenarios documents for the MM, SD and HCM module testing.
• Led the writing of test scenarios and test cases for functional, integration and User Acceptance testing
• Used Confidential ALM for test management and defect tracking
• Worked on SAP SCM modules of MM, SD, QM and on FICO end-to-end processes.
• Worked on and led security testing.
• Worked on IDOCS, EDI, ABAP reports
• Performed integration testing involving several third-party software and portals including SARA, EPIC, Taulia.
• Performed defect management and tracking and conducted daily defect resolution meetings.
• Created and presented testing status reports to project management and project team.
• Participated in developing and implementing cut over activities for go live
• Coordinated twenty five offshore resources in India.
• Assign testing tasks to offshore resources, review, track and managed their productions

Test Manager

Responsibilities:

• Created Test Strategy for Order to Cash, Purchase to Pay and to replace legacy human resources with SAP HCM.
• Participated in project level meetings with upper management and other project leads and managers.
• Worked on the SCM modules of Purchase to Pay (MM) and Order To Cash (SD),Quality Management (QM), BW/BI, MDM processes.
• Worked on PA, OM, Benefits, ESS, MSS, Payroll, Time Management sub-modules of HCM Hire to Retire process.
• Created Test Plans for the Functional, Integration, System Integration Testing, User Acceptance testing phases.
• Led the performance of Functional, Integration, System Integration, Security, User Acceptance testing phases.
• Reviewed project documents - Requirements documents, Business and Detail Design documents, to make sure they were written according to standards and are complete and suitable for use in the preceding phases of the project
• Exported Test Plans and Test Cases from Solution Manager to Confidential ALM for testing and defect management.
• Led the test readiness activities and execution of Functional Unit Test, Systems Integration, User Acceptance testing phases.
• Performed defect management and tracking and conducted daily defect resolution meetings.
• Created and presented testing status reports to project management and project team.
• Assisted in the creation of test scenarios and test cases for end-to-end processes.
• Trained project team members in the use of Confidential ALM for writing test cases and for defect creation and resolution.
• Managed on-shore and off-shore testing teams for the TCOE (Test Center of Excellence)
• Led cutover activities in collaboration with other team leads.

Test Manager

Responsibilities:

• Created Test Strategy and Test Plans for the Enterprise Client Administration (E2E) Project for account opening, maintenance and termination.
• Participated in project level meetings with upper management and other project leads and managers.
• Project was based on Agile Scrum development and testing.
• Participated in all Agile Scrum ceremonies.
• Created Test Effort estimates for agile scrum projects
• Led the performance of manual and automated testing on various features of Agile development process for new products, product enhancements, reports, defects resolution .
• Led the E2E team in testing and quality control activities with onshore and offshore mix.
• Led preparation of Requirements traceability matrix.
• Created and presented testing status reports to project management and project team.
• Led defect tracking activities and conducted daily defect resolution meetings.
• Led test preparation and test execution activities.
• Created overall test summary report at end of project.
• Worked with Confidential ALM.
• Supervised three test leads and offshore teams in India, Philippines, Mexico

Quality Assurance/Test Lead

Responsibilities:

• Developed Project Test Strategy for the Australia/New Zealand deployment project
• Worked remotely with teams in Australia, New Zealand, Hong Kong, UK and India.
• Participated in project level meetings.
• Worked with Team Leads and Project Manager to reconcile individual team project timelines and schedules with overall project timeline and schedule.
• Converted business scenarios into test scenarios and test cases.
• Used Confidential ALM 11.5 for writing scripts and for defect resolution and tracking tasks.
• Performed defect management and tracking and conducted daily defect resolution meetings.
• Created and presented testing status reports to project management and project team.
• Reviewed project documents - Requirements documents, General and Detail Design documents, Project Plans, Test Plans, Test Strategy documents to make sure they are written according to standards and are complete and suitable for use in the preceding phases of the project
• Led the performance of Functional Unit Testing, Systems Testing, Security Testing.
• Managed both onshore and onsite testing teams.
• Worked on SAP ECC 6.0 modules SCM, MDM, SD, BW/BI, and FICO

Quality Assurance/Test Manager

Responsibilities:

• Worked with client stakeholders and project leads to determine testing scope and service level agreements
• Developed Project Test Plan and Test Strategies for new implementation project
• Created MDM Test Plan for the testing activities of the data maintenance during the implementation phase and after go-live.
• Prepared and managed the project testing schedule.
• Participated in project level meetings with upper management and other project leads and managers
• Performed the Confidential Quality Center 11.5 Site Administrator tasks.
• Developed test scenarios and test cases for data cleansing processes for MDM conversion efforts.
• Configured Confidential Quality Center and performed Confidential Quality Center administrator tasks
• Installed Solution Manager adapter for Confidential Quality Center.
• Trained functional team members in the use of Confidential Quality Center 11.5 for writing scripts and for defect resolution and tracking tasks.
• Used BMC Remedy for change management.
• Performed defect management and tracking and conducted daily defect resolution meetings.
• Created and presented testing status reports to project management and project team.
• Created Test Plans and Test Cases in Solution Manager for SAP project.
• Exported Test Plans and Test Cases from Solution Manager to Confidential ALM 11.5 for testing and defect management.
• Review project documents - Requirements documents, General and Detail Design documents, Project Plans, Test Plans, Test Strategy documents to make sure they are written according to standards and are complete and suitable for use in the preceding phases of the project
• Worked on SAP modules MM, MDM, QM, and SD.
• Worked on cutover tasks
• Established Test Automation framework and the automation testing by third party resources using QTP.

Test Manager

Responsibilities:

• Worked with Project Managers to reconcile individual team project timelines and schedules with overall project timeline and schedule
• Worked with client stakeholders and project leads to determine testing scope and service level agreements
• Performed Test Manger duties for several parallel application development projects.
• Prepared and presented Testing status reports to project team, stakeholders, the project management team, upper management.
• Participated in project level meetings
• Created test plans and test strategy documents.
• Provided estimates and develop schedules to achieve the work identified in the test plan
• Led the implementation of Functional (Business Scenario), Regression, Integration, User Acceptance Testing (UAT) for assigned projects.
• Created test scenarios and test cases to ensure data quality, data governance, data security and compliance requirements
• Performed Defect tracking activities using Confidential Quality Center as the management tool.
• Coordinate change control board (CCB) activities in reviewing and releasing transport requests between different environments.
• Worked with Business Systems analysts, Subject Matter Experts, the Technical team, and the Project Manager to define testing scope for unit, functional, integration, regression, configuration, and User Acceptance Testing needs.
• Coordinate logistics for test executions, meetings and project implementation.
• Created Test Plans and Test Cases in Solution Manager for SAP project.
• Exported Test Plans and Test Cases from Solution Manager to Quality Center 11.0 for testing and defect management.
• Worked with SharePoint, Remedy
• Work with SAP modules of MM, HCM, SD, MDM, QM and BW.
• Managed the planning and execution of automated load and performance testing using Confidential QTP and LoadRunner.
• ITIL Version 3 Foundation course certificate.
• Monitored risk and quality control trigger points and made recommendations for action.
• Supervised security testing.
• Coordinated the ERP Alignment of acquired companies.
• Participated in cutover activities

Senior Quality Assurance Analyst

Responsibilities:

• Searched for and gathered business requirement documents, functional, technical specifications and BPPs from member companies’ SAP applications stored in ULA sharepoint / Lotus Notes documents and transferred to Confidential Quality Center.
• Searched for and gathered test scenarios and test cases from member companies’ SAP applications stored in ULA sharepoint /Lotus Notes documents and transferred to Confidential Quality Center.
• Evaluated business requireRments and other development documents from member companies for usability, adequacy and coverage of business requirements and scope.
• Wrote test cases and performed improvement of existing test cases gathered from legacy sources for SCM, SD, MM-Purchasing/IM, QM modules.
• Participated in the in performing Functional Unit Testing and Integration testing in SAP ECC 6.0.
• Worked with Confidential Quality Center (ALM)
• Coordinated the testing of assigned security roles and the integrity of security assignments.

QA Validation Lead

Responsibilities:

• Developed Validation Process Plan, Operational Qualification Protocol, Performance qualification Plan, and Decommission and Retirement plans for Genentech a life sciences company.
• Worked with 21 CFR Part 11 to develop Standard Operating Procedures (SOPs) and Quality Standards
• Reviewed and approved test cases and test scripts for verification test, integration test, operational qualification test, performance qualification test, operational qualification test, and regression testing.
• Worked on SD, BW, HCM/HR, FICO, SAP modules.
• Worked with the data management (MDM) team to test and validate data mappings and data conversions.
• Produced, executed, tracked and participated in resolving testing and system problems in accordance with established Standard Operating Procedures (SOPs) and Quality Standards.
• Managed defects and deviations.
• Maintained tracking sheet and status of project phases.
• Worked extensively with Quality Center in executing and managing testing phases.
• Worked on regression testing and User Acceptance testing.
• Participated in the development and execution of cut-over activities from legacy to SAP and from SAP to SAP.
• Worked with documentation tools Documentum and Livelink.

Validation Lead

Responsibilities:

• Provided weekly status report to Project Manager on the progress of offshore and domestic testing activities
• Tested design of security authorization schemas in compliance with Corporate Security standards, application needs and compliance requirements of the FDA.
• Developed test scenarios and test cases to comprehensively test parent and child authorization roles per application and regulatory requirements.
• Developed test scenarios and test cases to comprehensively test Materials Management (MM), MDM, Quality Management (QM), SD - Sales Order Management, and FI/CO.
• Automated test scripts with QuickTest Pro and Mercury Quality Center using Business Process Testing.
• Managed testing and quality assurance activities with Mercury Quality Center.
• Worked with 21 CFR Part 11 to modify and develop Standard Operating Procedures.
• Wrote test cases for OQTP(Operational Qualification Test Plan) testing according to GDPs (Good Documentation Practices) in compliance with GMP (Good Manufacturing Practices).
• Performed OQ(Operational Qualification) and PQ(Performance Qualification) testing for Good Manufacturing Practices requirements.
• Unit tested ABAP programs doing both manual and automated testing.
• Managed fifteen offshore and for onshore/domestic testing resources.
• Worked with Documentum, SharePoint and GxPharma documentation tools.
• Worked with SAP Solution Manager, used the Document Management tool for business process documentation. Used Test Management functionalities to perform and manage testing.

Test Manager

Responsibilities:

• Created Quality Assurance Strategy for global project.
• Created status reports for project management and for project team during the various test phases.
• Developed and implemented the processes guidelines, and templates for Quality Assurance and testing for the project.
• Participated in project level meetings
• This was an Apparel and Footwear (AFS) project.
• Worked with teams in Canada, UK, Belgium, India, China
• Prepared and presented Integration, Regression, and User Acceptance (UAT) status reports to the project management team.
• Managed testing across multiple releases, including business process testing, functional testing, regressions testing, performance testing.
• Led the preparation for Functional (Business Scenario) and Integration Testing for MM, SD, MDM, HR, WM, FI/CO modules.
• Coordinated the implementation of Integration testing cycles for ‘Order To Cash’, ‘Procure To Pay’, ‘Plan To Supply’, Budgeting (Finance) Supply Chain process teams.
• Planned and coordinated User Acceptance Testing (UAT) for MM, SD, CRM, HR, BW, WM, FI/CO modules.
• Tracked and reported on the progress of the Integration testing and UAT activities.
• Performed Defect tracking activities using Mercury Quality Center as the management tool.
• Performed change control board (CCB) activities in reviewing and releasing transport requests using SAP’s Transport Management System (TMS).
• Assisted the Corporate Quality Assurance Manager in building the Quality Assurance team for onshore and offshore.
• Coordinated the testing of security roles for the various functional modules.
• Managed an offshore testing team located in India.
• Participated in cutover activities and post go live support
• Worked with Business Systems analysts, Subject Matter Experts, the Technical team, and the Project Management Team to define testing scope and coverage for unit, functional, integration, regression, configuration, and User Acceptance Testing needs.

Test Manager

Responsibilities:

• Worked on a Global and Regional Quality Assurance Charters.
• Worked with Project Manager to reconcile individual team project timelines and schedules with overall project timeline and schedule
• Developed Project Test Strategy and Project Test Plan documents specific to North America implementation.
• Reviewed Project Test Strategy and Project Test Plan documents for foreign entities of the company
• Participated in project level meetings
• Reviewed requirements gathering and documentation with end users and Functional Team members for the ‘Finance to Manage’, Business Intelligence (BI, BW) and ‘Order To Cash’ (SD/SRM) ‘Purchase To Pay’ (MM/QM), development teams in the Blueprint phase of the Global Supply Chain project.
• Participated in the development of Resource planning for the Supply Chain Process Teams and assisted the PMO (Project Management) in the validation of the individual team resource plans to overall Project Plan and in the feasibility of milestones.
• Worked with FI/CO, SD, MM, IM/Purchasing/MRP, QM, and BW modules.
• Supervised the validation of reports and data extracts from R/3 and non-R/3 systems.
• Participated in ‘Rapid Design Workshops’ for mapping existing business processes to SAP best practice using ASAP methodology.
• Supervised the review and validation of business sub-processes, business scenarios and the mapping of the design hierarchies in Solution Manager.
• Participated in the creation and QA review of Change Requests, Issue Logs in Mercury Quality Center.
• Reviewed quality assurance, test management defect tracking and coordination for global operations.
• Worked with Business Systems analysts, Subject Matter Experts, the Technical team, and the Project Management Team to define testing scope and coverage for unit, functional, integration, regression, configuration, and User Acceptance Testing needs for the present and down the line.
• Managed Offshore and domestic testing resources.
• Assisted the Global Quality Assurance Manager in building the Quality Assurance team.
• Worked with SAP Solution Manager, Mercury Quality Center, SAP R/3 4.7 ECC 5.0.

Quality Assurance Team Lead

Responsibilities:

• Developed Project Test Strategy and Project Test Plan documents for the Global IT consolidation project.
• Worked with Project Manager to reconcile individual team project timelines and schedules with overall project timeline and schedule
• Participated in project level meetings
• Assisted project lead in preparing work schedule, execution plans, and status reports.
• Participated in the development of Resource planning for the project’s quality assurance and testing needs.
• Supervised Parallel Testing between SAP Applications and Legacy systems.
• Reviewed, modified, and signed off on test cases that tested unit, functional, system, integration, regression, and User Acceptance components of the quality assurance effort
• Participated in the mapping of legacy objects to SAP CD objects of Business Partners, Insurance Objects, and Contract Accounts.
• Participated in the mapping of transactional data for on-going interfaces between source systems and SAP.
• Led efforts in the establishment of processes and standards to maintain data integrity (data adds, changes, etc.).
• Led efforts to define data transformation rules between source and target systems.
• Participated the cleansing of master data and transaction data migrated from legacy systems into SAP.
• Established procedures for periodic data audits to ensure data quality.
• Worked with the CD, FICO, PS and Human Resources (HR) modules.
• Assisted the Internal Audit Team in testing the Financial application controls and security controls operations for Sarbanes-Oxley compliance.
• Performed regression tests on SOX control documents and updated test plans as changes where made by the Internal Audit Team and the technical team.

Senior Quality Assurance Analyst

Responsibilities:

• Attended project management meetings to review the overall progress of projects.
• Prepared and presented status reports to management on the progress of the testing process.
• Participated in the development of Resource planning for the Supply Chain Process Teams and assisted the PMO (Project Management) in the validation of the individual team resource plans to overall Project Plan and in the feasibility of milestones.
• Worked with team members and subject mater experts and leads of the various SAP modules to develop the design of the Integration test plans, realization benchmarks, and documented the design.
• Developed manual test scripts and scenarios from business and technical requirements for FI/CO, Human Resources (HR), Payroll, Benefits, CATS, Cash Management(CM); and Collections and Disbursements (CD) SAP modules.
• Reviewed functional design, integration flows and testing requirements.
• Designed the process for user acceptance testing and signoff criteria.
• Wrote test scenarios, test scripts using TestDirector and performed functional, integration, regression tests for different test cycles.
• Participated in walk-throughs and conducted technical review sessions with functional and technical team members.
• Participated in mapping data from legacy systems to SAP with Subject Matter Experts in the various functional areas.
• Wrote ABAP programs, reports for extracting and manipulating data for test executions.

Quality Assurance Analyst

Responsibilities:

• Developed manual test scripts and scenarios from business and technical requirements for Material Management (MM), Sales and Distribution, Quality Management, Production Planning SAP (PP) modules.
• Worked with team members and subject mater experts and leads of the various SAP modules to develop the design of the Integration test plans, realization benchmarks, and documented the design.
• Performed tests to verify that workflow worked as required in enforcing business rules and in escalating problems by sending notifications and alerts to the appropriate persons.
• Reviewed functional design, integration flows and testing requirements.
• Designed the process for user acceptance testing and signoff criteria.
• Tracked and reported on the progress and percentage completion of the Quality Assurance and testing function.
• Wrote test scenarios, test scripts using TestDirector and performed functional, integration, regression tests for different test cycles.
• Participated in walk-throughs and conducted technical review sessions with functional and technical team members.
• Supervised the functional, integration and regressions testing activities
• Participated in mapping data from legacy systems to SAP with Subject Matter Experts in the various functional areas.
• Wrote ABAP programs, reports for extracting and manipulating data for test executions.