Sr. Manager - Software Quality Engineering And Automation Resume
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Atlanta, GA
SUMMARY:
- Creative, Versatile and Result Driven Leader with over 15 years of extensive experience in, Test Planning, Test Automation Development, Product development, Implementation and Support.
- Key hands - on technology leader with responsibilities spanning across all aspects of quality assurance related to Product development including design, development, automation and release management.
- Have emerged as a thought leader in Automation of business processes and DevOps.
- Practical working experience with cloud computing technologies such as AWS, Azure VMware and SaaS-based product design and development.
- Maintained a strong focus on structuring, managing, and implementing complex solutions requiring deep business expertise, process optimization, and business operations knowledge to achieve significant and measurable business value.
- Hands-on experience in to developing Test Automation framework, Scripts and Performance execution.
- Excellent communicator with the ability to communicate effectively along vertical and horizontal planes internally and in client organizations.
- Capable of multitasking with rapidly changing priorities and manage multiple tasks in a dynamic environment.
- Detail-oriented and able to manage and maintain all facets of complex assignments - Solid technical leadership.
- Problem solving with the aptitude to identify strategic solutions to business problems with enterprise-wide implications.
- Strong interpersonal and communication skills with a track record of motivating and developing team leaders and team players. Experienced using on-shore, off-shore and mixed teams.
- Performed role of counselor and coach; provided input and guidance into the staffing process; actively participated in staff recruitment and retention activities; provided leadership and support for testing teams and staff.
- Experience in management and facilitation of layered, multi-disciplinary, multi-vendor teams including outsourced teams of up to 150 resources.
- Results-oriented, Passionate & Committed individual with proven record of accomplishments and consistent contributions.
- Solid understanding of Agile principles; including Kanban and Scrum, Application Integration testing, Web testing, Mobile testing, UI testing, Backend testing and client/server testing.
TECHNICAL SKILLS:
- B2B
- Internet Applications
- WebSphere
- WebLogic
- Web Services
- SOAP
- REST
- Micro Services
- Client Server
- Windows
- Solaris
- Linux
- Mac
- Oracle
- SQL Server
- HTML
- XML
- Java
- J2EE
- EJB
- C++
- Visual Basic
- Visual Source Safe
- Github
- HP Quality Center (QC & ALM)
- JIRA
- Confluence
- HP Quick Test Pro (QTP)
- Selenium
- Splunk
- Jenkins
- Fitnesse
- AWS
- Amazon Device Farm
- SeeTest
- MobileLabs.
PROFESSIONAL EXPERIENCE:
Sr. Manager - Software Quality Engineering and Automation
Confidential, Atlanta, GA
Responsibilities:- Work closely with other departments including Product Management, Technical Support, and Operations to ensure that all phases of the SDLC are meeting or exceeding the quality standard and can scale as needed.
- Develop a product testing strategy covering long term and short term recommendation and actions.
- Implementing Best practices around test automation, performance tuning, Continuous testing and Continuous integration.
- Provide business intelligence reporting for QA analytics, project status, financial budgets, and workforce planning analysis.
- Define and own the QA methodology with metrics-driven continuous improvement, analyze metrics and implement continuous improvement process.
- Define, build and execute an automated testing plan with continuous integration and Development.
- Lead, manage, mentor and grow manual and automation test QA teams in an agile development environment.
Sr. Manager -Digital Assurance
Confidential,Denver,CO
Responsibilities:- Leveraging new technologies to address current and future customer needs in Mobile Testing.
- End-to-End testing service management across different lines of businesses; Internet (VOD), Mobile Apps (Apple, Android), Connected Devices (Roku).
- Working with customers’ senior managements to introduce Mobile automation.
- Addressing the customer escalations and ensuring timely reports to customers.
- Managing team responsible for driving End- to End testing of small and large scale features and applications (ad hoc and automated) that can span across multiple platforms.
- Analyzed release content for Mobile/Immobile testing recommendations, and work closely with customer SE team during the SEQA testing as the main focal point for support.
- Provide portfolio level testing status and dashboard reporting to Sr. management and executives
- Overseeing the resource management and conflict management.
Sr. Test Manager
Confidential,ATLANTA,GA
Responsibilities:- Reporting to the Partner, managing large multiple teams of on-shore and off-shore resources to perform the testing of all Confidential and Major Confidential in house applications.
- Responsible for testing of business processes/products across applications for different IT programs and projects within timeline and budget
- Manage the performance of employees, including setting objectives, assessing performance, placing employees on performance improvement plans and recommending disciplinary action
- Reduced the cost of the testing effort by 50% by implementing enhance automation methodology in wholesale platform testing.
- Working with customers’ senior managements to introduce automation early in development process to support their initiative to transform into CI/CD process.
- Analyzed release content for performance testing recommendations, and work closely with customer performance team during the performance testing as the main focal point for support.
- Provide portfolio level testing status and dashboard reporting to Sr. management and executives
- Inherited five disparate cross-functional teams and through team-building, cross-training, and skills building, created a single team of professional testers
- Increased team size from 28 to 70+ through a combination of on-shore and off-shore recruitment
Software Test Engineer Manager
Confidential,DALLAS,TX
Responsibilities:- Planning, deploying, and managing the automation effort for any given engagement / release
- Identifying future automated testing needs, scope, plan and supervise their creation.
- Work hands-on with testers and develop a deep understanding of complex products changes to make sure they are automated intelligently.
- Developed tools to help execution team to perform testing more efficiently
- Responsible for Defect Gap analysis, fixes prioritization and implementation
- Responsible for consolidating all the testing process followed by different units in Confidential to form one Confidential Process.
Software Development Manager
Confidential
Responsibilities:- Managing production support teams as well as providing technical and functional consultancy for mission critical applications that serve more than 5 million customers across Finland.
- Development and Delivery of production releases with excellent quality ensuring constant system stability and availability across both CRM and Ordering systems.
- Leading a team of Developers, tester and Experts across multiple locations and sites including but not limited to Finland, Israel and India providing 24x7 supports to the mission critical ELISA CRM/OMS applications.
