SUMMARY:

• 7 ½ years of professional work experience in Software Testing, with good knowledge of various testing tools like Quick Test Pro, Win Runner, Test Director, Quality Center and SoapUI.
• Good experience in various types of testing - Functional, Regression, System, Business testing, etc.
• Extensive experience in Black Box Testing and various types of testing methods by using different testing tools with strong business understanding of Telecom, Banking and Pharmacy sectors.
• Expertise in Functional, Regression, System, Load, Back End and Integration testing using automated testing tools.
• Skilled at both Manual and Automated Testing of Web and Client/Server based Applications.
• Involved in Performance Testing.
• Documentation of System “Bugs” and resolution of verified “bugs” and related fixes.
• Experience in understanding the requirements/ requirements gathering, test scenario creation, execution and test plan designing.
• Expertise in writing Test Plans, Test Cases, developing and maintaining Test script.
• Developed and analyzed Test Result Reports in QTP and QC.
• Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, verifying and validating Web based applications and documentation based on standards for Software Development and effective QA implementation in all phases of SDLC.
• Expertise in Database testing with command in SQL/PL SQL and Databases like ORACLE and SQL Server using MS Query and Win SQL.
• Wrote UNIX scripts and SQL queries while doing Back End Testing.
• Worked closely with Business Analysts and Developers in finding requirements.
• Proficient in using Mercury’s Test Management tool Quality Center for Test Planning, Requirements Management, Defect Tracking and Reporting.
• Extensive experience in running various kinds of tests such as Unit testing, Acceptance Testing, Functional, Module, System, Smoke, User Acceptance Testing
• Ability to work with both business and technical (IT) groups.

EDUCATION:

Master of Technology

TECHNICAL SKILLS:

Project Methodologies: Rational Unified Process, Agile, SDLC-Water Fall
Operating systems: Windows 7, Vista, XP, 2000/NT4.0, Professional, UNIX, Linux, Solaris, and MS-DOS
Databases: MS SQL Server, MS Access, Oracle 9i/10g, IBM DB2
Testing tools: Test Director, Rational Rose, QTP 9.5, Load Runner 9.2, SOAPUI, TOAD
Applications: Internet Explorer, Mozilla Firefox, Chrome & Netscape
Programming Languages: C, C++, SQL, Java, JSP, Web Services, XML, HTML
Microsoft Tools: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Visio, MS Access
Application Servers: Websphere 7.0/6.1, Weblogic, JBOSS
Business Intelligence: Crystal Reports, Informatica PowerCenter 8.0, Cognos 8 EP

Professional Experience:

Confidential,Montvale, NJ Aug. 11 Present
Client: Confidential,
Quality Assurance Analyst

Project Scope: - AGL-Coventry

Medco is a leading pharmacy benefit manager (PBM), with the nation\'s largest mail order pharmacy operations. Through advanced pharmacy, Medco improves the health and lowers the total cost of care for clients and their members. AGL Bulk Data Onboard provides platform for uploading a huge bulk of data to the Insurance Benefit System automatically. The set of rules are defined for a particular customer to be assigned certain privileged insurance. AGL Bulk Data Onboard provides the features of allowing or rejecting the privilege to the customers based on the clients

Responsibilities:

• Involved in analyzing the business requirements, created and executed Test cases.
• Wrote Test Plan and Test Cases by going through the Design, Functional Requirements and User (Business) Requirements Documentation.
• Prepared the Test data for interpreting the Positive/negative/regression results.
• Created and maintained test matrices from available design documents and functional Specifications for product quality assessment.
• Performed automated and manual testing. Automated Test Case scenarios using QTP.
• Parameterized test scripts for Data Driven testing in Quick Test Pro.
• Involved in Functional, Integration, System and Regression Testing.
• Involved in developing and implementing customized Automation Framework.
• Involved in developing Unit Test cases.
• By using Quick Test Pro Created scripts by Descriptive Programming and executed the test cases with Per Action mode in Object Repository.
• Enhanced the recorded script by using properties and its values from the object properties. Automated Test cases by using various Checkpoints and Output Values.
• Reviewed test cases based on functional requirements and use cases specifications.
• Created recovery scenarios for handling the unexpected error in the application.
• Extensively used SQL to perform data integrity test.
• Worked on Quality Center to track the defect status. Experience in documenting test execution results, preparing test reports, and gathering and evaluating test metrics for reporting.
• Conducted system and integration testing, debugged the software errors and interacted with developers to resolve technical issues.

Environment: Quality Center 9.0, QTP 9.5, Windows XP, Java/J2EE, Web logic, Soap UI, SQL, Oracle 10g,Unix, Oracle, VISIO, MS Office Suite.

Confidential,Phoenix, AZ Nov. 09 Jul .11
QA Analyst

Project Scope:-

AMEX is one of world’s largest Credit Card, Travelers Check Card and Gift Card providers. AMEXs Pay store project deals with Reverse/Re-Engineering of AMEXs GPP (Global Pre-paid Platform) System. GPP system is a transaction processing system which caters to various AMEX pre-paid products like TCC (Travelers Check Cards), Gift Cards, Mall Cards, AEIS (American Express Incentive Services), Best Buy Cards, Express Pay Cards, BMG (Be My Guest Cards), and their upcoming release Teen Cards. AMEX realized that their current GPP system is not capable of handling this projected growth target and so a need arose to Re-engineer the system. Lack of documentation for the current AS-IS System arose a need for Reverse Engineering using the existing code.

Responsibilities:

• Developed Test Conditions from Business Requirements, Scope documents, High Level Design documents in Test Conditions Expected Results (TCER) matrix.
• Assisted in Creating Detailed Timelines, Test Plans and Test Strategies for major releases and organized strategy review meetings.
• Established Traceability between the Requirements and the Tests in Traceability Matrix using Quality Center.
• Analyzed test Conditions and developed Manual Test Scripts for new Functionality test cases in QTP. Performed sophisticated Black Box Testing on the application.
• Designed and implemented Automation Test Frameworks using QTP.
• Performed Smoke Testing for the application, using QTP.
• Imported and maintained existing manual test scripts and defects into Quality CenterandPerformed detailed script analysis to identify logical breakpoints in manual scripts.
• Prioritized, logged and reported defects using Quality Center.
• Performed Load, Volume, Capacity and Stress Testing on the application using LoadRunner.
• Conducted extensive Smoke Testing, Regression Testing and Sanity Testing on the application.
• Developed and maintained test data bed for manual test scripts.
• Contributed in development and modification of the client-server application using C++.
• Performed detailed test results analysis after each test execution cycle and maintained Test results.
• Coordinated with On-shore and Off-Shore teams. Implemented Agile Methodology approach.
• Performed extensive Web Services Testing using soapUI Pro.
• Created FIXML and TREX messages to inject the Trade information and analyzed the confirmation messages generated.
• Provided proposals on proper escalating processes and procedures for quick defect resolution.
• Coordinated defect management calls between various teams (development, support and management) and participate in defect review calls with the development team.
• Developed plan to identify, track and manage all issues and risks associated with responsibility areas with the client management team.
  

Environment: Manual Testing, QTP 9.2, LoadRunner 9.5, TestDirector 7.0, VB Script, soapUI Pro 3.0, Oracle 9i, J2EE, HTML, FIXML, UNIX, MS Windows XP/ NT, MS Office Suite

Confidential,Charlotte, NC Oct. 06 Oct.08
Quality Assurance/Business Analyst

Project Scope:-

Multiple projects involved developing Portfolio management tool incorporating asset allocation, portfolio rebalancing, portfolio transaction records, periodic portfolio valuation, track investment cost bases, and client contact management. Simultaneously involved in development/testing of a solution, which serves as a gateway to commercial banking services such as Treasury, Credit Management, Trust, Investment, Trade and Brokerage.

Responsibilities:

• Involved in all phases of the application development from business requirements analysis, design, development, and testing of the application.
• Involved in different phases of project life cycle. Interacted with the user groups to drive the functional requirements. Performed the system analysis and design. Involved in documentation during various phases of development life cycle.
• Created Test scripts and test scenarios based on the Design documents, Use case specifications, Requirements and Analysis specifications using TD.
• Created Test Plans, Test Cases and Test Scripts for some of the modules.
• Created test input requirements and prepared the test data for Data Driven testing. Generated Data Driven scripts that access the backend database
• Developed automated Test scripts using Win Runner to perform Functional and Regression testing.
• expected results developed for each module and wrote test scripts for Functional and Regression testing
• Wrote SQL Queries to retrieve data from tables and to perform Back-End testing
• Worked on SQL DDL, DML statements in checking the validity of the backend data.
• Used Test Tracker/Test Director for the defect reporting and tracking.
• Customer-focused customer service professional with strong in-bound and out-bound calls.

Environment/Tools: Win runner 9.2, Windows XP/Vista, PL/SQL, MS Office 2007 (Word, Excel, PowerPoint).

Confidential,Hyderabad, IndiaOct. 05 to Sep. 06.
Role: QA Tester/Java developer

Project Scope:-

The Hongkong and Shanghai Banking Corporation (HSBC) is the world largest banking group. HSBC has an enormous operational base in Asia and significant lending, investment, and insurance activities around the world. The company has a global reach and financial fundamentals matched by few other banking or financial multinationals.
The process which I have done in HSBC bank is CHADD, which is to change of address and block the services. Change the address based on the customer’s request. We change address of sole accounts, joint accounts, only soles, only joints and business accounts. Depending on the request we also stop statements. Check the signatures Names and the account numbers. Check the country of residence (block the services and the cards for the customers from Uganda, Nigeria).

Responsibilities:

• Performed both Manual & Automated testing on the web application.
• Strong knowledge in Software development Life Cycle, Testing Methodologies and Techniques.
• Involved in complete testing life cycle including gathering user requirements and create Test plan, Test Scripts, Test Cases, Test results and documentation.
• Wrote Test Plan and Test Cases by going through the Design, Functional Requirements and Business Requirements Documentation.
• Developed automated scripts for Web application using QTP and performed manual testing as well and then Identified Test Cases for automation.
• Involved in developing positive and negative Test conditions.
• Wrote test cases and test scripts for Functionality Testing and executed them.
• Automated Test cases by using various Checkpoints and Output Values.
• Created Scripts by using Object Repository in Shared mode for major scripts for the Application.
• Performed functional and regression Testing of the application.
• Wrote SQL queries in Toad to access the data from the database tables and crosscheck the results.
• Used Clear Quest in tracking and reporting defects.
• Interacted with the developers to identify errors and also generated weekly status report.

Environment: Quick Test Professional 9.2, Rational ClearQuest, MS Visio, Oracle, Toad, Unix,
MS Office Suite.