Qualifications More than 25 years of successful experience in the automotive industry, the last 20 in quality management for Tier One automotive suppliers, including composites, plastics, metal stamping, controls and fluid carrying systems. RABSQA Certified ISO 9001:2008 Auditor/Lead Auditor Training (SAI Global, 2009) Certified Lead Auditor for ISO/TS-16949 (2002) and ISO/QS-9000 (1996).

• Have successfully conducted more than a 100 audits throughout my career in quality.
• 100% audit pass rate. Have met every targeted timeline at or under budget. Zero major write-ups.
• Have led 22 facilities to ISO/QS-9000 registration, followed by re-registration to ISO/TS-16949.
• Have trained more than 300 corporate staff members, quality managers, coordinators and other personnel in ISO-9000/QS-9000, ISO/TS-16949, supplier quality manuals, manufacturing processes and customer AIAG Five Core Tools while providing continuous audits, evaluation and support.

Experience

Quality Systems Manager Jul. 2000 - to Jun. 2009

Confidential, Allen Park, MI, was a leading supplier of manufactured bumper systems and metal stampings, exterior/interior lighting systems, interior trim, composite class I, II and II plastics, and compression, extrusion, foam, injection and blow moldings. Other company processes included applying primer coat to composite plastics and paint application to bumpers.

Confidential,Madison Heights, MI, a Tier One supplier of plastic products and assemblies, including those for agricultural machinery and sports goods. Meridian acquired Cambridge Industries in 2000.

Interpreted, defined and implemented ISO/QS-9000, ISO/TS-16949 and AIAG quality standards for four business groups with 22 plants plus the corporate divisions. Ensured compliance within the plants through continuous audits, staff training and on-site support. Meet with senior corporate personnel to plan, set and evaluate quality objectives.

• Played a major role in standardizing the quality manuals and processes for all 22 plants, corporate departments, divisions and Meridian suppliers to ISO/TS-16949 requirements, resulting in reduced costs, waste and improved efficiency.
• In 2004 and 2005, successfully led 13 facilities and corporate divisions (engineering, purchasing, HR, sales, etc.) to meeting audit target dates for DaimlerChrysler’s ISO/TS-16949 quality requirements, preserving Meridian’s position on the supplier chain.
• Led 14 facilities and corporate divisions to ISO/QS-9000 accreditation. Registration of 12 plants completed within 14 months of hire. ISO/QS-9000 accreditation achieved without the use of outside consulting services, reducing the cost of registration by 50%.
• With input from departmental teams, created all quality systems manuals, procedures, policies and standards for four business groups, the design center, purchasing and lab.

Quality Systems Coordinator Nov. 1995 - Jan. 1997
Confidential., Warren, MI, an OEM of fluid carrying systems, including steel tubing for braking systems and electronic valves and tubes. Defined, taught and implemented ISO/QS-9000 and AIAG standards for three business groups (Ford, GM and Chrysler) with 13 manufacturing facilities, the design center/engineering department and corporate. Prepared facilities for registration process and provided post-registration support through audits, training and surveillance to promote adherence to the new standards.

• Led nine facilities, the design center and purchasing to ISO/QS-9000 accreditation without the use of outside consultants, a 50% savings to the company.
• Standardized procedures at the plant level for various departments and processes (purchasing, training, document and data control, etc.) to simplify the internal auditing process.

Quality Assurance Manager/Lead Auditor - Assessor for QS-9000 Apr. 1994 - Oct. 1995
Confidential , Oxford, MI, an OEM of high volume parts to the automotive industry, including electrical switches, solenoids and fuel controls and pumps. Oversaw supplier and internal quality, quality engineers, and a quality supervisor with a staff of ten inspectors. Also responsible for performing audits as needed, training, employee development, team building, policy procedure manuals development, DCP, APQP, PPAP, FMEAs and communicating with customers and resolving their complaints.

• Significantly improved relations with major customers, including Ford and Chrysler, by promoting QOS and implementing new quality systems.
• Convinced Ford to drop 13 existing open quality rejections using effective communication skills and data to support the company’s position. Quality rating increased to 98%.
• Installed a metrology lab, a DEA coordinate measuring machine and supporting test equipment for in-house testing of fuel controls, significantly reducing product turn-around time and eliminating the need for and cost of outside testing.

Quality Control Manager Fall 1989 - Spring 1994
Quality Control Supervisor Summer 1987 - Fall 1989
Layout Inspector, 2nd Shift Leader, Floor Inspector Winter 1983 - Summer 1987
Confidential, Royal Oak, MI, a Tier One OEM of mid-size and large sheet metal stampings, robotic weldings and assemblies with $70 million in sales. Responsibilities included: supervision of all quality operating procedures (including auditing company suppliers), lean manufacturing systems, customer satisfaction, and departmental budget. Also directed and supervised training and instructional classes for supervisors and associates.

• Established procedures for incoming material standards for class 1 surfaces.
• Championed and established auditing programs for 8D problem solving teams.
• Co-championed process control team; set up and audited system parameters.
• Installed a metrology lab and introduced the following equipment to upgrade quality control operations: Tarus C.M.M. machines, highlight room, TurboNet data collection system, DataMyte hand-held computers, J & S blocks, and an interactive self-training SPC center.

Education Confidential College,

• Associate of Applied Science,
• Associate of General Studies,
• Certificate for Metrology and Calibration Technology,

Additional studies

• SAI Global: RABSQA ISO 9001:2008 Auditor/Lead Auditor Training, Cert. #TL810.
• Brown & Sharpe: Advanced Validator Computer Technology (Coordinate Measuring Systems Division.)
• Stat-a-matrix: Six Sigma Green Belt Training, Cert. #GB-2115.
• Lean Manufacturing/KAB for Corporate Purchasing
• Stat-a-matrix: ISO/TS-16949 Registered Auditor/Lead Auditor Training, Cert. #LRS-10-11006
• Eastern Michigan University Center for Quality: Total Quality Management and Team Dynamics.
• Stat-a-matrix: ISO-9000/QS-9000 Lead Auditor (Assessor) Training, Cert. #LA-6644
• American Supplier Institute: Intro to Quality Engineering, Quality Function Deployment, Adv. Quality Engineering, Taguchi Method QC.
• AIAG/Stat-a-matrix: APQP, PPAP, FMEA, SPC and MSA training courses (Five Core Tools).
• Ford: AQP Training and Integral Solutions DCP.