SUMMARY:

• Competency in full life cycle of design, develop and implement Test Scenarios, test scripts as well as integration solutions, automated script framework and utility functions for performance testing using LoadRunner, JMeter, Typeperf, Visual Studio 2012 Ultimate, and other available tools.
• Expertise in developing Performance Test Project from the start including Test infrastructure and defining a comprehensive performance test plan, which document includes 1.Objective & Scope, 2.Business Requirements, 3.Approach, 4.Test Deliverables, 5.Resources & Schedules, 6.Entry/Exit/Test Stop Criteria, 7.Suspension & Resumption, 8.Risk Assessment, 9.Limitation & Assumption, and 10.Change Logs to assist in decision making for performance strategy and technology to use.
• Involved in establishing a new performance test baseline to develop a new performance benchmark and execution of the new benchmark.
• Perform root cause analysis to detect memory leaks and bottlenecks in servers and enterprise applications, and proposed resolution for performance tuning.
• Effective technical writing skills with hands on experience creating Business Requirements, Functional Specifications, Mapping Documents, E - R Diagrams, Test Plans, Test Scripts and Status Reports.
• Leading and directing performance team in onsite-offshore model with strong logical and analytical abilities provided Technical guidance to team and periodic status update to leadership.
• Excellent oral and written communication skills, committed, quick learning capability, result oriented, smart working with a quest to take new challenges and learn new technologies.
• Dynamic team player, enthusiastic, and highly motivated toward success and completion of projects, and at the same time, has an ability to work independently.

TECHNICAL SKILLS:

Tools: LoadRunner, JMeter, Visual Studio Ultimate, Performance Center, Application Lifecycle Management (ALM), JConsole, JvisualVM, JProfiler, Perfmon, Poolmon, Performance Monitor, Performance Explorer, CAWily Intoroscope, CA Lisa, NewRelic, Splunk, Jira, Oracle OEM

Database: MS SQL Server, Oracle 11g, Oracle SQL Developer, MySQL, MS Access, SQL Profiler, TOAD, WINSQL, Cassandra, Delphix, Grid Tool

Other Applications: MS Excel (advanced), Java, C++, Visual Basic, Quality Center, Hyper-V,Virtualization, Oracle Apex

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, California

Performance Engineering Manager

Responsibilities:

• A leader in provision of GIS Performance Engineering and mentor other associates on the technical best practices and standardized process of performance engineering.
• Expert in test strategy, test plan, test scenario definition, workload profile, and capacity planning.
• Highly experienced in performance critical candidate selection, new release risk assessment, and release certification.
• Plan, schedule, design, develop and execute performance test scenarios, test data management, and test monitoring tools for the scopes of load testing, stress testing, and braking point testing.
• Apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for the client.
• Performance analysis and determining root cause of GIS performance bottleneck using Oracle OEM AWR report, Perf QA Analyzer, GIS SDE Oracle trace, and Loadrunner analysis report.
• Direct and manage performance engineering and testing activities including supervising team members, recruiting and training new staff, standardizing internal documentation, and reporting to senior managements.
• Responsible for administrative management of full time employees.

Test Data Management Lead

Responsibilities:

• Test data Strategist - currently playing a strategic role in maturing the overall Test Data Management practice in an account level Nike Digital Commerce.
• Configuration and implementation of masking rules using GridTools for all core data sources.
• Completed from POC to tool implementation of database virtualization technology using Delphix.
• Implemented synthetic data creation tool CA Data Finder Grid Tool.
• Experienced in Jetstream, Delphix virtual database web delivery platform.
• TDM project planning and implementation from requirement gathering to delivering of synthetic data in virtual database form.

Performance Engineering Lead

Responsibilities:

• Understanding or Production and Non-production environments and highly complex distributed heterogeneous e-commerce infrastructure, which consist of Commerce Engine, ATG, Sterling, CQ5, Endeca, Tesla, E-march, Akamai, and SAP Fusion retail system.
• Leading commerce performance engineering team for bi-weekly releases using JIRA Agile Kanban project/issue tracking system from planning to implementation and retrospective using on-shore and off-resources.
• Reviewing and verifying test scripts in Loadrunner and SOASTA and approving scenario design and proper workload distribution plan.
• Performance analysis and determining root cause of performance bottleneck using Oracle OEM and AWR report, CA Wily Intoroscope, Newrelic diagnostic, Splunk report, Loadrunner report, and SOASTA report
• Test script conversion Loadrunner to SOAST project management using Agile Sprint and reporting multi-dimensional aggregated progress report for all level of stake holders including senior management.
• Collaboration with Release Management team for proper scoping of commerce performance engineering.
• Point of contact for performance team and represented in Release management meetings from Regression to Performance to Staging to GoLive.

Performance Engineering Lead

Responsibilities:

• Good understanding of full development life cycle of Agile/SCRUM methodology for Power company's asset management applications IBM Maximo, ABB Ventyx, Mobile Dispatch application, and their system integration with ESRI ArcGis application server.
• Architect performance testing infrastructure in virtual environment and installed all the necessary components of loadRunner including Controller, VuGen, and Analysis tools.
• Leading the PT team to developed Performance Test Plans, Test Scenarios, Test Cases, Test Summary Reports and Test Execution Plan according to the project management practice by tracking down all schedules and resoureces.
• Extensively used HP Loadrunner for Developing Vuser Scripts including correlations, parameterization, data validation, text verification, and debugging with multiple protocols on thick client desktop application, mobile application and large scale web applications including map based scenarios.
• Architect load distribution plan based on day-life scenario including multiple geographic locations and create baseline report for the new release of applications.
• Leading performing load tests using LoadRunner script by configuring Load Controller and Load Generator.
• Using LoadRunner Analysis tool, generating comprehensive analysis report and identify the bottlenecks in the application performance, conduct statistical analysis and provide recommendations to improve the performance.
• Lead and collaborate with Project Managers, business partners, and developers to define and create test objectives, test environments, and test data requirements for performance test plan and test cases.

Performance Test Lead

Responsibilities:

• Leading the performance test project team creating test objectives, test environments, and test data requirements for performance test plan.
• Performing a load test on Telco enterprise application using LoadRunner script by configuring Load Controller and Load Generator.
• Analyzing and presenting Loadrunner report to identify the bottlenecks in the application performance.
• Perform manual testing using internal command for CPU, Memory, Network, and Physical disk and generate baseline reports from the production systems during peak business hours.
• Investigating and analyzing heap dump for Java based application to detect Memory Leaks, thread deadlocks, improper timeout configuration, and bottlenecks using variety of java tools.

Operations Manager

Responsibilities:

• Managed operations department among three functional units between onsite and offshore.
• Leading the technology team that provided production support for Telco applications in heterogeneous environments.
• Reviewing and analyzing performance test plan and decision making based on performance test result using multiple software's and protocols.
• Provided guidance to performance tester for creation of baseline to establish and execution of performance benchmark.
• Active member of change management that established and implemented structured change review process for all technology and application changes affecting production systems.

Adjunct Instructor

Responsibilities:

• Practiced excellence in teaching and instruction for professional growth and academic currency.
• Instructed Relational Database Management, Computer Security, and Math courses.

Project Manager

Responsibilities:

• Managing a complete life cycle of LCR (Least Cost Routing) Telco application development project to ensure profitability in product development process.
• Substantially increased application response time by initiating a capacity planning analysis to research multi-sourcing price matrix and make recommendations for product development.
• Collaborate with Project Managers, business partners, and developers to coordinate project schedules and timelines.
• Educate and training Tech-Support and switching department for proper use of LCR applications.

Operation Manager

Responsibilities:

• Oversee Tech-Support, Customer Service, and Billing/Auditing Department
• Responsible for all the p roject management roles for all on-going in-house Telco software projects.
• Analyzed business conditions and recommended technology improvements to increase efficiencies.
• Audit and analyze dispute between vendor and client data and resolve disputes

Database Administrator

Responsibilities:

• Administering MS SQL2000 database server for customer Billing system.
• Designed and implemented custom Auditing applications based on vendors
• Configured and maintained NACT-STX Rate Server and Routing table

Unix System Tech

Responsibilities:

• Installation of TCP wrapper for pre-login banner and MOTD for post-login banner in Sun Microsystems
• Troubleshooting and problem solving in network configuration to assist system administrator.
• Updating and maintaining property database for all UNIX machines after completing the task.