SUMMARY:

Results - oriented Software Quality Assurance professional with expertise in manual and automated testing. Significant experience in usability, functional, regression, compatibility, load, and performance testing. End-to-end skills in script development, test execution, and performance analysis. Proven technical writing skills exemplified in test case execution procedures, test plan development, and defect reporting. Rapidly adaptable having worked in waterfall and agile development environments. Detail-oriented, analytical by nature, and enthusiastic to add diverse skill set and testing experience to contribute to product quality and overall team success.

TECHNICAL SKILLS:

Automation Test Tools: HP LoadRunner, IBM Rational Performance Tester, Functional Tester, Robot, TestManager, Selenium, Microsoft Application Center Test

Database Systems: Oracle 10g, SQL Server, MS Access

Software: MS Office, Internet Explorer, Firefox, Safari, Bugzilla, BizTalk Server, SharePoint Portal Server, Microsoft Internet Information Server, Exchange Server, Subversion

Operating Systems: Windows XP & Vista, Windows 2003 & 2000 Datacenter/Enterprise Editions, SUSE Linux

Programming Skills: Visual Basic, C++

PROFESSIONAL EXPERIENCE:

Confidential, Lancaster, PA

Test Engineer

Responsibilities:

• Performed regression, functional, and performance testing against the Spectra Suite of Applications, a set of JAVA web applications that provide clients with consumer targeting and demographic information.
• Developed Rational Functional Tester and Selenium scripts to test the functionality of specific components of the Spectra applications.
• Designed Rational Performance Tester suites to model end-user activity and simulate workloads.
• Created and executed Rational Performance Tester scripts in order to test performance of Spectra web applications under load.
• Trained staff members on utilizing Rational Performance Tester and on performance testing concepts.
• Acted as liaison to IBM support by reporting all Rational-specific problems, testing all proposed workarounds, and communicating resolutions to team.
• Entrusted as primary tester for all Trade Dimensions desktop applications which provides clients with critical marketing information.
• Reported product defects and suggested features using Bugzilla problem tracking application.

Confidential, Blue Bell, PA

Software Engineer / System Test Engineer

Responsibilities:

• Created LoadRunner scripts that establish ODBC connections to SQL databases and perform OLTP transactions. Parameterized scripts to supply variable data during execution.
• Constructed LoadRunner scenarios to simulate 12,000 users performing OLTP transactions on hundreds of SQL databases spanning multiple instances.
• Analyzed Performance Monitor and LoadRunner Analysis statistical data in order to troubleshoot potential bottlenecks and end user response time issues.
• Developed and maintained test plan and trained staff in test case execution procedures.
• Published internal documents that detail SQL Server deployment best practices for the purpose of supporting field personnel.
• Developed and maintained Rational test environment that supported research into the performance of Oracle 10g data warehouses on Windows and Linux operating systems residing on the ES7000 enterprise class server.
• Configured Rational test environment consisting of TestManager, License Server, and Test Agent systems.
• Developed Rational test scripts which established connections to Oracle 10g databases and submitted data warehouse queries.
• Executed tests to generate load against Oracle 10g data warehouses residing on SUSE Linux and Windows 2003 enterprise servers.
• Varied SUSE Linux operating system and Oracle parameters to obtain optimal results.
• Processed and analyzed resulting statistical data in order to present to team at weekly status meetings.

LoadRunner consultant, developer

Confidential

Responsibilities:

• Requested by name by the Department of Public Welfare to provide LoadRunner consultation to their staff.
• Designed LoadRunner scripts to functionally test interfaces of Food and Medical assistance applications.
• Trained staff on LoadRunner recording techniques, analysis, and reporting procedures.
• Services provided generated $50,000 toward departmental financial goals.

Platform Test Engineer

Confidential

Responsibilities:

• Performed installation, configuration, and load testing of telephony applications residing on enterprise class servers in order to demonstrate application scalability.
• Tested Network Application Platform which supported various telephony applications such as Universal Voice Messaging System which allows clients to configure a voicemail system.
• Performed volume stress testing on the LX5400 system by executing scripts which simulate customers accessing their voice-mailboxes and storing and retrieving messages.

System Qualification Test Engineering Co-op / Software Test Engineer

Confidential

Responsibilities:

• Tested Single Point Security, a suite of client/server applications that provide administration and access control for Windows systems through single-sign on, biometrics, and smartcard technology.
• Performed function, stress, regression, and compatibility testing on Single Point Security suite.
• Identified and reported over 600 product defects and new feature suggestions.
• Installed and configured Identicator’s BioLogon Finger Print authentication software.
• Utilized Spanish language fluency to verify functionality and accuracy of I18N Spanish version of Single Point Security.
• Created test cases and documented procedures per ISO9000 standards.