SUMMARY:

• More than 13 years of experience in Software Quality Assurance.
• Worked extensively with clients from North America, Europe and Asia Pacific.
• Managed various SAP and Non - SAP applications with responsibilities consisting of Test Estimation, Test Planning, Test Execution, Resource Planning, Metrics Preparation, UAT and Test Closure.
• Extensive experience of End-to-End process in SAP SD (OTC) business area as QA Lead with Oil and Gas and Oilfield services companies in the USA.
• Exposure to handle large scale SAP Integration projects like Multi-Chem, Confidential -ECC, EPM-SAP PS, Confidential -Click-SnapShot in Oil and Gas industry.
• Exposure to handle Acquisition project in SAP with major Oilfield services client.
• Experienced in Test Data Management, Cutover Planning and Go Live implementation support.
• Extensive exposure to Mobile Applications Testing relevant to oilfield services job scheduling.
• Comprehensive experience in SAP Enhancements and SAP Support Packs testing process.
• Experience in handling projects in Energy, Logistics, Education, Retail and Micro-Credit domain respectively.
• Extensive knowledge of Software Development Life Cycle (SDLC), Agile and other Methodologies, Testing Processes and Software Testing Life Cycle (STLC).
• Working Experience in Onshore-Offshore model as Onsite Lead and Coordinator.
• Testing skills include Functional, System, Regression, Integration, User Acceptance, Mobile Apps and Database Testing respectively.
• Possess excellent skills in Defect Tracking and Reporting using HP Quality Center/ALM.
• Experience in other defect tracking tools like TFS, Bugzilla and Track Plus.
• Exposure to requirement analysis, test planning and execution of automated scripts using CodedUI, Worksoft Certify and Web Scripts.
• Strong experience in Review Process, Defect Triage Process, Risk and Issue Management.
• Highly motivated team player with strong communication, organizational and analytical skills.

TECHNICAL SKILLS:

Applications: SAP SD (OTC) and PS, Click Software, Job Details (Mobile Apps.), Right Angle.

Testing: Functional, Regression, System, Integration, User Acceptance, Mobile Apps and Database.

Test Management Tools: HP Quality Center/ALM, TFS, MTM, Borland Silk Central, Bugzilla, Track Plus.

Testing Tools: QTP, OpenSTA, CodedUI, Worksoft Certify, SOAP UI.

Databases: Oracle, MS SQL Server, MySQL.

Operating Systems: Windows 9x/NT/2003/2000/XP/7 and LINUX.

PROFESSIONAL EXPERIENCE:

Confidential

Associate Manager

Environment: and Softwares: Windows 7, SAP ECC 6.0, Right Angle, HP ALM

Responsibilities:

• Preparing Test Data Management Strategy and laying out end-to-end Process.
• Validating test data in SAP and Right Angle application respectively.
• Identifying Data Discrepancies between Business-provided Data Sheets and the data converted in SAP.
• Coordinating with SAP Data Conversion team, Master Data team, various Vertical Testing teams and Business to mitigate data discrepancies.
• Preparing Manual Data Load Strategy and monitoring load process.
• Daily and Weekly Status reporting on Test Data to the stakeholders.
• Identifying data relevant Risks/Issues and mitigating them.
• Defect Management using HP ALM.
• Scheduling and driving Defect Triage meetings for the data defects.
• Supporting UAT and delivering Test Data Management as a service to different business verticals.

Confidential

OTC QA Lead

Environment: and Softwares: Windows 7, SAP ECC 6.0, PI, Click Software, iOS, XML, .NET 4.5.(X), SQL Server 2008, TFS 2012/13, MTM.

Responsibilities:

• Coordinating with various application teams and Business Analysts involving integrating interfaces like Confidential (Halliburton Delivery Framework), PI, SAP SD (OTC) and PE SnapShot for analyzing requirements and putting them together in Functional, System and Integration test cases as applicable.
• Test Estimation, Test Planning, Test Data Management, Test Execution and Test Closure of Confidential, Job Details and PE SnapShot application releases in terms of Functional, Regression, Integration and System Testing respectively.
• Monitoring daily progress of testing performed by a QA team consisting of 12 resources at Offshore and Onshore altogether.
• Weekly and Daily Status reporting as applicable in different phases of testing.
• Preparing and reviewing deliverables and obtaining approvals from designated Stakeholders.
• Performing Test Data setup and Data Integrity validation among SAP and Non-SAP integrating interfaces.
• Identifying Risks/Issues and mitigating them.
• Defect Management using TFS 2012/13.
• Scheduling and driving Defect Triage meetings for all the releases.
• Conducting UAT and obtaining Sign-Off from SMEs/Users/Product Champions as applicable.

Confidential

QA Lead

Environment: and Softwares: Windows 7, SAP, PI, XML, SQL Server 2008, Oracle 10g, HP QC/ALM.

Responsibilities:

• Leading an Offshore team for test case preparation and execution.
• Analyzing requirement specs and deriving test scenarios from them.
• Led the effort for Test Estimation, Test Planning, Resource Planning, Test Data Management, Test Execution, Metrics preparation and Test Closure.
• Reviewing Requirement Traceability Matrix and Test Cases.
• Monitoring daily progress of testing and Status reporting.
• Coordinating with Client, Development team and other Stakeholders for Data Conversion activities.
• Coordinating Test Data setup with various SAP module leads and participating in Data Integrity testing involving SAP, PI and SQL Data Warehouse (SQL DW).
• Involved in Functional Testing, Integration Testing and System Testing.
• Extracting Master and Transactional Data from SAP to SQL DW through SAP IDOC and ABAP Proxy techniques.
• Using SAP Process Integration (PI) middleware for Data Transmission and Monitoring.
• Validating MS SQL Staging tables to make sure data is extracted and transmitted from SAP accurately.
• Conducting Defect Triage meeting regularly.
• Identifying Risks/Issues and mitigating them.
• Initial verification of defects raised by QA team and assigning to respective developers.

Confidential

SAP QA Lead

Environment: and Softwares: Windows 7, .Net, Web Service, XML, SQL Server 2008, SAP, HP QC, TFS.

Responsibilities:

• Functional and Regression Testing of all the OTC functionalities enhanced and impacted due to the Confidential -ECC implementations.
• Functional and Regression Testing of Confidential Auto Delivery Program (t-code: ZSR1005R), a Critical functionality designed for Confidential source Sales Orders only.
• Functional and Regression Testing of Delivery relevant Messaging System (SLG1).
• Assessing the current VL10/VL06G process in SAP and concluding the decision on acceptance of Confidential Auto Delivery program.
• Creation of Delivery and performing Post Goods Issue (PGI).
• Creation of Billing Document or Sales Invoice for different orders.
• Integration Testing for the Confidential enhancements for TMS (Transport Management System) and Test Data Management for the respective releases.
• Integration Testing involving Confidential Online and Confidential Remote applications.
• Functional, Regression and Integration Testing of Inventory Planning Orders (ZIPO), ZIPO associated Streamline Orders and Standalone Streamline Orders (ZOH).
• Exclusive Regression Testing of ZMSO and ZMS2 Processes as required for Confidential implementations.
• Validation of ZSRL3 Reports (ZQS, ZOH and ZIPO Order based - all 3 flavors).
• Validation of Fast Change of Reason for Rejection and Plant functionalities.
• Creating Component Test Plans (CTP) for various Confidential relevant KRs (Enhancements).
• Creating test cases, executing them in QC, raising the defects in TFS and tracking the defects periodically.
• Coordinating with Offshore QA team and status reporting.

Confidential

QA Lead

Environment: and Softwares: Windows 7, SAP, HP QC.

Responsibilities:

• Leading an Offshore team for test case preparation and execution.
• Analyzing requirement specs and deriving test scenarios from them.
• Test Planning, Resource Planning, Test Execution and Metrics preparation.
• Reviewing Requirement Traceability Matrix and Test Cases.
• Monitoring daily progress of testing and Status reporting.
• Coordinating with Client, Development team and other stakeholders.
• Performing the Test Data setup and Data Validation for Integration Testing.
• Involved in Functional Testing, Regression Testing and System Testing.
• Creation of Inquiry and Quotation in SAP system.
• Creation of Sales Order with reference to the Quotation created in earlier step.
• Performing ZMSO and Credit Release process on the Sales Order.
• Creation of Delivery document.
• Performing Picking and Post Goods Issue (PGI) process.
• Creation of Billing Document or Sales Invoice for the order.
• Cancellation of Billing Document or Sales Invoice.
• Performing Invoice Correction Request (ICR) process by obtaining approval at different levels based on the amount of the invoice.
• Conduct Defect Triage meeting.
• Identifying Risks/Issues and mitigating them.

Confidential

QA Lead

Environment: and Softwares: Windows 7, Web Service, Soap UI, XML, SAP, HP QC/ALM.

Responsibilities:

• Leading an Offshore team for test case preparation and execution.
• Analyzing requirement specs and deriving test scenarios from them.
• Test Planning, Resource Planning, Test Execution and Metrics preparation.
• Reviewing Requirement Traceability Matrix and Test Cases.
• Monitoring daily progress of testing and Status reporting.
• Coordinating with Client, Development team and other stakeholders.
• Performing the Test Data setup and Data Validation for Integration Testing.
• Involved in Functional Testing, Regression Testing and System Testing.
• Creation of New Project including project profitability attributes in MSPS system.
• Edit Project Structure including project profitability attributes in MSPS system.
• Status Management of the projects between MSPS and SAP PS.
• Creation of Planned or Forecasted data and updating them.
• Validation of Actual Costs and Commitments.
• Validation of Error Messages.
• Conduct Defect Triage meeting.
• Identifying Risks/Issues and mitigating them.

Confidential

QA Lead

Environment: and Softwares: Windows 7, Java, Java Script, SQL Server 2008, Borland Silk Central.

Responsibilities:

• Analyze the Level of Effort required for a newly onboarded application.
• Resourcing as per the need for the application releases.
• Prepare Level of Effort for a release and get it approved by the designated Client Manager.
• Prepare Test Plan for the releases.
• Review deliverables including RTM, Test Cases, LOC and EOT artifacts.
• Allocate work to the respective resources and collecting status at the end of the day.
• Raise Change Request for any schedule, scope or effort change in the release.
• Manage Resources and the Issues related with them.
• Take care of Capacity Planning for the entire project with the resource count of max 115 at a time.
• Prepare and Submit Weekly Status Report for the discussion with Onshore & Offshore management.
• Attend Daily Client calls and discuss resolutions of testing/delivery issues.
• Highlight Risks and finding appropriate resolutions to mitigate them.
• Onboard and Offboard resources as per the requirement of the project.
• Prepare and Review Baseline Data for the releases at the end of each month.
• Audit various process compliance activities for the releases.
• Keep track of SLAs and prepare/analyze testing metrics.

Confidential

QA Lead

Environment: and Softwares: Windows 7, .Net, Java, Java Script, SQL Server 2008, Borland Silk Central.

Responsibilities:

• Analyzed the Level of Effort required for a newly onboarded application.
• Decided on Resource needs for the releases.
• Prepared LOE for a release and got it approved by the Client.
• Prepared Test Plan for the releases.
• Reviewed deliverables including RTM, Test Cases, LOC and EOT artifacts.
• Raising Change Request for any schedule, scope or effort change in the release.
• Used to allocate work to the respective resources and collecting status at the end of the day.
• Used to Manage Resources and the Issues related with them.
• Used to take care of Capacity Planning for the entire project with the head count of max 115 at a time.
• Rolled out DART tool in the project to capture the status for the releases on weekly basis.
• Used to collate data for more than 50 ongoing and completed releases for Delivery Analysis and Reporting ( DART).
• Used to attend Daily Client calls and discuss resolutions of testing/delivery issues.
• Used to Highlight Risks and finding appropriate resolutions to mitigate them.
• Used to onboard and offboard resources as per the requirement of the project.
• Used to keep track of various SLAs and analyzing testing metrics.

Confidential

Sr. QA Analyst/Tester

Environment: and Softwares: Windows 7, .Net, Java, Java Script, SQL Server 2008, Borland Silk Central.

Responsibilities:

• Had driven the transition of multiple applications to Accenture either from the Client directly or from the Client vendors as applicable.
• Analyzed requirements and derived multiple scenarios.
• Prepared Level Of Effort, RTM, Test Plan, Test Cases and End of Test Report.
• Executed Test Cases and Reported Defects through Defect Management tool (Silk Central).
• Attended calls with onshore counterpart, Manager, BA and the Client on regular basis.
• Used to monitor a small team of junior folks (2-3 members) so that delivery happens well on time.
• Used to mentor new joiners in the team.
• Used to review all the deliverables before submitting them to the Client.
• Used to send status report to all the stake holders at the end of the day.
• Used to keep track of various SLAs and testing metrics.

Confidential

Sr. QA Analyst/Tester

Environment: and Softwares: Windows 7, .Net, XML, SQL Server 2005, HP QC.

Responsibilities:

• Designed and implemented Functional, System and Regression test cases.
• Performed web-enabled functionality testing.
• Involved into GUI, Functional, System and Regression testing of the Confidential, Stormware and Redirect Manager applications which are web page content management framework, web page content management tool and URL management tool respectively.
• Used to execute the QTP scripts to make sure they are working accordingly from both QC (Quality Centre 9.2) and GTF (Global Test Framework).
• Used to log defects in QC for any deviation noticed in the application.
• Used to update status over call twice a week to the respective test leads operating from onsite.
• Used to monitor the development status of the various implementations in eScrum, a tool used for Project Management.
• Used to perform browser compatibility testing of the application using IE, Firefox, Opera, Chrome and Safari.
• Worked with multiple vendors of DELL to accomplish assigned work and used to report the status to the senior management at the end of the day.

Confidential

Sr. QA Analyst/Tester

Environment: and Softwares: Windows 7, .Net, XML, SQL Server 2005, HP QC.

Responsibilities:

• Designed and implemented Functional, System and Regression test cases.
• Performed web-enabled functionality testing.
• Involved into GUI, Functional, System and Regression testing of the Confidential, Stormware and Redirect Manager applications which are web page content management framework, web page content management tool and URL management tool respectively.
• Used to execute the QTP scripts to make sure they are working accordingly from both QC (Quality Centre 9.2) and GTF (Global Test Framework).
• Used to log defects in QC for any deviation noticed in the application.
• Used to update status over call twice a week to the respective test leads operating from onsite.
• Used to monitor the development status of the various implementations in eScrum, a tool used for Project Management.
• Used to perform browser compatibility testing of the application using IE, Firefox, Opera, Chrome and Safari.
• Worked with multiple vendors of DELL to accomplish assigned work and used to report the status to the senior management at the end of the day.

Confidential

Sr. QA Analyst/Engineer

Environment: and Softwares: Windows XP, J2EE, JSP, XML, JBoss, Oracle 9i, Bugzilla 2.22.

Responsibilities:

• Involved into designing and implementation of Functional, Regression and System test cases.
• Performed Data Base testing for verifying replication.
• Performed Functional, Regression and System testing for the application.
• Involved into GUI, Functional, System and Regression testing of the BDT (DB Transport) application.

Confidential

Sr. QA Analyst/Tester

Environment: and Softwares: Windows Professional 2000, J2EE, JSP, XML, Web Sphere, SQL Server 2005, Bugzilla 2.23.3 and WebEx.

Responsibilities:

• Involved into designing and implementation of Functional, Regression and System test cases.
• Used to reviewing Test Plans and Test Strategies.
• Performed Data Base testing for verifying replication.
• Involved into GUI, Functional, Integration, System and Regression testing of the RMI ( Confidential ) application manually.
• Used to look into enhancements in existing features and MRs (Maintenance Requests) given by the Client.
• Used to get involved into different Metrics calculation.
• Used to collect QPM (Quantitative Project Management) data which was to be used for SMR (Senior Management Review).
• Used to prepare and report several parameters like Reliability, Availability and Maintainability of all the projects which are into S&M phase on monthly basis.
• Used to maintain bug tracking tool Bugzilla as Administrator.
• Used to perform Load Testing using OpenSTA to verify the response time of page loading and several bottlenecks which have impact on it.
• Involved into MS Great Plain (An Accounting package provided by Microsoft) testing.
• Used to mentor junior members of the team.
• Actively participated in the TMM (Testing Maturity Model) drive took place across the ODC (Offshore Development Centre) and the organization.
• Conducted Root Cause Analysis in multiple occasions.
• Actively participated in support activities like responding to the issues reported by the end users, monitoring support mailbox to make sure all the issue meet the relevant SLAs, preparing and reviewing release notes etc.

Confidential

QA Analyst/Tester

Environment: and Softwares: Windows Professional 2000, J2EE, JSP, XML, Web Sphere, SQL Server 2005, Track+ 3.0.0.

Responsibilities:

• Involved into GUI, Functional, System, Integration, Regression and DB testing of the SBW ( Confidential ) module.
• Involved into designing Functional, Integration and System test cases.
• Used to report bugs using Track Plus, a bug-tracking tool.
• Involved into frequent Client interactions to clarify issues.
• Used to get involved in preparing Test Report and updating RTM.
• Used to perform Defect analysis too.