Summary of Skills and Experience

• 7 years of testing and quality assurance experience in a variety of industries and environments and on various domains, including security, retail and ecommerce. Environments include web, client/server, and mainframe
• 5 years as a QALead and managing teams up to 15-20 members in size, worked in capacity of Test Lead for Manual, Performance testing POC and Performance testing for an independent module.
• Experienced QA Lead on-shore and off-shore teams, including hiring, mentoring, and performance appraisals
• Certified PMP, Certified Software Tester (CSTE), Certified Lean Six Sigma YB by Capgemini.
• Conceived and established innovative Offshore Testing processes for the clients from Retail domain, Possess Team-based Management Style, motivational skills and
• Experience in interaction with Clients, Multiple Vendors and End Users.
• Managing Project related activities as per ISO and CMMI level expectation
• Contributed towards building Test Competency by writing articles, providing Trainings etc.
• Experienced in developing and implementing comprehensive SDLC and test methodologies department wide and company wide including TMAP (Test Management Approach), Agile methodologies.
• Experienced in planning and executing tests from large system wide tests (Web Service Test using soapUI tool,SIT, Performance, UAT, Oracle Application Test etc.) to individual functional tests and regression tests. Methodologies used include waterfall, iterative, TMAP and AGILE and also different test techniques and managing the test using Quality Center.
• Strong interpersonal and communication skills with a track record of motivating and developing good team players. Experienced using on-shore, off-shore, and mixed teams.
• Proven hands-on experience with quality assurance practices, including project charter, project plan development, test strategy development, test plan development, test case & test data review, and test automation review.
• Experienced in defining, designing, creating, & executing performance tests, including load tests, volume tests, stress tests
• Creative problem solver with advanced analytical, planning, and scheduling skills with a focus on timely delivery.

Confidential, Apr. 2010 - Jun. 2011

Test Lead
Senior Test Consultant.

Confidential, May 2009- Mar. 2010

Module Lead/Test Lead
Senior QA

Confidential, Sept. 2006 - May 2009

Test Module Owner /
Test Specialist

Confidential, Jul. 2004 - Aug. 2006

System- Technical Coordinator

Technical Experience Summary

Software Certification

PMP (Project Management Professional) Certified by PMI - USA,
CSTE (Certified Software Test Engineer)Certified by QAI - USA
Lean Six Sigma Yellow Belt Certified
SAP HANA - Pursuing SAP HANA Certification from SAP - USA

Testing, Methodologies/Tools/Technologies/OS/Domains

Testing: Software Manual Testing (Specialization), Performance
Testing (Tool: Open Load), Automation - QTP, SaaS over Cloud Test ,ITIL, T-Map Test Process Methodologies,
OS: LINUX, Macintosh, Solaris, Windows.
Domains: Security, Retail , ecommerce, Workforce Management
Tools/Test Models: soapUI Tool , Quality Center, TeamForge, Bugzilla, POST, QStar. ,Agile, Waterfall and V Model Test, Virtualization technology VMWARE and VIRTUAL PC, AVACTIS ecommerce management tool, SAP HANA Database, Business Objects

Databases/Application Servers/Web Server

Application Server: Web-sphere 5.1.1.14, Weblogic 8.1.4/6 configuration and deployment,
Database: MS SQL 2005(SQL Queries, DB configuration), Oracle 10g (DB concept, Configuration, SQL plus), SAP HANA
Web Server: Apache 5.5.27, Apache 6
Programming/Scripting Language: HTML, SQL, XML, Visual Basic

Work Experience Summary

Project 1: AH Plaza Portal
Company: Confidential
Description: AH Plaza is an Intranet Portal used by approximately 5,000 employees across approx 900 stores of Albert Heijn, Netherlands. Albert Heijn is biggest supermarket chain in Netherlands having 1500+ stores.
Testing Involved: Role Based Access testing, Web Content Management testing, Web Services testing using SOAP UI tool, Oracle Applications Testing, Batch Process testing, Localization Testing, Performance testing, Production Environment Validation, User Acceptance Test
Test Responsibility:Experience in Web Services testing using soapUI tool where test was mainly involved by passing data through WSDL and retrieving for web service testing, performed multiple tests by importing of WSDLs files , passing parameters to perform the request and response operations, validating the data in backend, creating default request generation, functional testing and validation of services through a variety of assertion, creating the test projects, test suites, test scripts and executing, generating the test reports using SOAP UI tool
Experienced in Oracle Application integration testing with web bases application plaza.
Experienced in core backend - database testing for multiple modules involved.
Experienced in web content creation, maintenance and management using authoring, collaboration, and administration methods using WCM system.

Role: Test Lead
Environment : Windows OS's, Web sphere, SQL 2005, Oracle 10g.
Contribution :

• Created templates and artifacts for Test Strategy, Test Plan, Test Case, Test Data, Defect Report, Periodic and End of Project Reports.
• Created & maintained test artifacts and encourage discussion and participation.
• Implemented new tools and test approaches as TMAP, Agile, performed demos and orientation for projects moving on to the tools. Supported initial use of tools
• Provided guidance on designing, developing, and implementing functional and performance tests using the Open-load tool
• Provide single point of contact for all vendor issues to the tool vendor, liaise with the vendor on a weekly basis to review outstanding issues
• Under very aggressive deadlines, designed, developed, and executed comprehensive test plans for Role Based Access testing, Web Content Management testing, Web Services testing, Oracle Applications Testing, Batch Process testing, Localization Testing, Performance testing, Production Environment Validation, User Acceptance Test
• Primary author of integration test plans, and the master quality plan, coordinate, capture, review, maintenance of all test artifacts
• Defect, Test Cases Management using Quality Center
• Involved in QA process quality audit - organizational level.
• Involved in Functional and Performance Test Lead & Coordination, Project Initiation Deck activities, Estimations for each Iterations, Lead daily status meetings and capture, manage, and follow-up daily action items
• Generation of Various Reports: Progress Reports, Risk Analysis, Test evaluation Report, Causal Analysis
• Involved in onboarding and Knowledge Transfer Sessions to new team members
• Involved in Higher Management Test Review Meeting and in other organizational level project highlighting activities.

Period: April 2010 - June 2011
Team Size: 13

Project-2: Symantec Endpoint Protection and Symantec Data Loss Prevention
Company: Confidential
Client: Confidential

Description:
Symantec Endpoint protection:
Symantec Endpoint Protection combines Symantec Antivirus with advanced threat prevention to deliver unmatched defense against malware for laptops, desktops and servers. It seamlessly integrates essential security technologies in a single agent and management console, increasing protection and helping lower total cost of ownership which is managed via SEP Manager by enforcing the policies centrally.

Data Loss Prevention:
DLP enables you to discover and locate confidential information on file, web server, database, and on endpoints. Protect confidential information, monitor network traffic for transmission of confidential data, monitor use of sensitive data on endpoints, automatically enforces data security and encryption policies.
Testing Involved: IMDP (Installation, Migration, Deployment and Patch), Regression Test, and Retest.

Role: Test Lead / Module Lead
Environment: Microsoft Windows OS's, SQL 2k5, Apache. Macintosh.
Contribution:

• Front Office interaction (using Video Conf., Telephone and Email)
• Analyze specifications for Testability Program Specification Creation /Review
• Status Progress Reports generations and updations
• Manage the product IMDP (Installation, Migration Deploy and Patching) of the software at SERVER and CLIENT end point.
• Creating and enforcing the different pre-defined policies, policies review, incidence finding, analyzing the incidence and creating the dashboard to report the incidence.
• Analyzing and crating the incidence report
• Troubleshooting the incidence by configuring the environment same as client environment and finding the root cause of an incident and reproduce the finding to appropriate state to resolve an escalations from client environment including Windows, Linux, Macintosh, Exchange Servers, Email Servers etc.
• Facilitate Data base Verifications / Server Log verifications
• Script Designing, Data Creation and Execution
• Involved in knowledge transfer process
• Involved in creating and maintaining all project deliverables
• Involved in planning, scheduling and end-to-end reporting for the module.
• Managing the project related activities, status reporting, and documentation, reporting to managers on timely basis.
• Involved in organizational level training sessions

Period: May 2009 - March 2010
Team Size: 20

Project-3 : Skytap (Virtualization Technology , the software service over CLOUD)
Company : Confidential
Client:Confidential
Description: This is the SaaS over cloud application of the Virtual Lab, which enables organization to rapidly configure and deploy virtual labs for software development, quality
assurance, training, or sales demonstrations. Since Virtual Lab runs as a service over the Internet (it\'s "cloud-based"), you can use your lab when you need it and shut it down when you don\'t.
Testing Involved: Functional Test, Usability Test, and Compatibility Test.

Role: Test Specialist

Contribution:

• Responsible for Test Design, Test Development, Test Cases execution,
• Requirement Traceability Matrix, Bug Report, QA Metrics creation
• Creation & Maintenance of Virtual Machine/Labs , checking the proper configuration of the virtual machine and also the online availability of the virtual machine.
• Involved in Analysis of test results , Involved in bug report and review process
• Responsible for maintaining all the test report, daily & weekly status report
• Involved in creating Traceability Matrix, Bug Report, QA Metrics and presenting to the client
• Creation & Maintenance of Virtual Machine/Labs, maintaining the billing process
• Involved as a SQA for organizational level process Audits.
• Involved in bug report and review process

Period: December-2008-May-2009
Team Size: 5

Project-4: eBay
Company: Confidential
Client: Confidential
Description: eBay is the world\'s largest online ecommerce marketplace, where practically anyone can buy and sell practically anything. eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses.
Testing Involved: Functional Test, Usability Test, Compatibility Test, Regression Test, Web content creation and management test.
Role: Test Specialist

Environment: Microsoft Windows OS's.
Contribution:

• Understanding the ecommerce domain and the solutions
• Checking the correct process of placing orders and making payments for the customers.
• Developing online content that describes the products thoroughly and appeals to the customers.
• Responsible for Test Cases execution for entire ecommerce solution
• Involved in Analysis of test results , Involved in bug report and review process

Period: June-2008- December-2008
Team Size: 4

Project-5: WFM3G-MCS
Company: Confidential
Client: Confidential
Description: The WFM3G Multiple Client Scaling (MCS) module of 'Work Force Management 3G' (WFM3G) application supports more than one client for a given instance of the WFM3G application with common Database instance due which work force management activities was efficient & effective
Testing Includes: Batch Processing, Command line test case execution and Load Testing, Multinode Testing, Database Testing, Automation Testing using QTP.
Role: Sr. Test Engineer (Module Lead)
Environment: MSSQL 2005 Server, Web logic 8.1.6, JIRA (Defect Management Tool), Websphere 6.1, Windows XP, Windows 2000, Windows 2003, Macintosh
Contribution:

• Responsible for creation of Bugs Result Sheet Format, and Test Cases Format, Traceability Matrix, Bug Report, QA Matrix.
• Involved in Analysis of test results , Manual and Automation using QTP.
• Responsible for running the QTP test cases and maintaining the test scripts.
• Responsible for web-logic, web-sphere installation and configuration, build deployment, SQL DB Setup and script execution
• Involved in bug report and review process.
• From the detailed use cases, create manual & automated test cases for web
• applications and web services
• Defect, Test Cases Management using Quality Center
• Involved in Onsite (New Jersey - USA) Knowledge transfer activities and worked on initial phase of testing for few modules.

Period: September 2006-May 2008
Team Size: 7

Project-6: Network System Setup and Monitoring
Company: Confidential
Role: System - Technical Coordinator
Contribution:

• Involved in Network Monitoring, Testing and Troubleshooting
• Involved in Setup & Testing of Wi-Fi Alliance (Wireless
• Local Area Network.), Setup of virtual lab using virtualization technologies VMWARE and VIRTUAL PC.
• Involved in Configuring, Managing & Testing Cisco Routers and Switches
• Involved in Configuring and guiding on Routing Protocols, RIP, IGRP, EIGRP, OSPF
• Involved in training of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP,
• SNMP, FTP, and TFTP), Bridging and switching concepts, LAN technologies such as Ethernet- CSMA/CD, STP - IEEE 802.1d/ IEEE 802.1w, IEEE 802.1s, VLANS. Trucking with 802.1q & ISL

Period: July-2004- August-2006

Awards & Achievements at Work

• Part of Team which has achieved Super Team Award for Year -2010 at Capgemini (Lead one of the modules - out of 3 modules from awarded project)
• Received the Special Employee Award for Best QA Performer in the Execution category for financial year 2006- 2007 in MindTree Ltd
• Got Best Performer feedback from Client for the Project (WFM3G) MindTree Ltd. for the best performance in the Entire QA team for the successful completion of the whole QA work efficiently for year 2007-08
• Received Recognition award for Leading the Team in the absence of Test-Lead at MindTree Ltd for year 2008
• Undertaken Training Programs on CCPM approach of Testing
• Prepared presentations on Test Metrics
• Undertake Training Programs on Source Forge
• Undertake Training Programs on Quality Management and TMAP test approach
• Undertaken training for Lean Six Sigma and completed the certification.

Qualification Details

Examination : Bachelor of Electronics Engineering
Institution : AISSMS WCOE College
Examination : Diploma in Electronics & Telecommunication
Examination : S.S.C.