PROFESSIONAL SUMMARY:

• 12+ years of comprehensive experience in the field of Information Technology as Test Architect, System Engineering, Strategic Planner covering areas like Project Management, Test Management in Telecommunication field.
• 10+ year experience in OSS/BSS with AT&T on Amdocs Products are Enabler, Ensambler, OMS, Clarify CRM, OMX Work Flow.
• Strong experience in complex transformation programs.
• Design the test strategy and testing solution for large complex testing projects(U - Verse/ Confidential )
• Experience in working closely with Business and IT teams to capture and scope of business requirements, provide estimates and define system requirements.
• Define test strategy, prepare test approach and plans and get review with Business users.
• Walk through of Business/Functional to local and offshore test teams located in India.
• Expertise in Enterprise Telecom Business, Uverse and Wireless areas.
• Expertise in End - to - End (UAT) Testing in Service Delivery/Service Assurance of Telecom business as a Test Architect.
• Expertise in POCs, creating proposals and estimate effort of projects at proposal level for new project along with working on projects.
• Proficient in authoring Test Strategy, Test Estimate, Plan, Test Design, System Requirement Specifications (SRS) and identifying interfaces and business process specifications.
• Experienced in creating Use Case Diagrams, Data Flow Diagrams, Flow Diagrams (Business and Navigation), and Process Flows (Business and System).
• Worked on numerous cross platform applications and organized Joint Requirement Planning sessions (JRP), with end-user/clients/stake holders and the IT group.
• Strong experience in working with all phases of SDLC through out the project life cycle.
• Strong experience in agile methodology and Waterfall methodology.
• Mature understanding of Quality Assurance Methodology relative to SDLC, Agile and CMMI level 5 practices.
• Define the risk and communicate to leader ship.
• Generate QC/Rally report/Jeera and provide release status to client
• Strong experience in Web Services Testing.
• Extensive SOAP UI experience and groovy scripting for API automation.
• Extensive Excel functionalities and Macro scripting which can be integrated with QC, Rally (Agile tool) and SOAP UI.
• Extensive and Strong experience in Telecom BSS and OSS.
• Experience in Service Delivery and Service Assurance in Telecom life cycle to fulfil customer.
• Strong Experience in Telecom Billing using AMDOCS Enabler
• Strong Experience in Telecom Ordering using AMDOCS Order Management System(OMS)
• Strong Experience in CRM using AMDOCS Clarify CRM.
• Strong Experience in Telecom Design, Activation and Billing in Enterprise and Consumer market business.
• Sending the daily and week report both internally and for clients.
• Manage business transition between organizations.
• Excellent interpersonal and customer relational Skills. Enthusiastic and a self-starter with a need of minimal input.

TECHNICAL SKILLS:

Language Known: C, C++, Java, SQL.

OS/Environment: Unix, Sun Solaris, Windows-Xp/2000 Professional.

Testing Tools: Conformiq, Win Runner 7.0, HP Quality Centre 11

Defect Tracking Tool: Bugzilla 2.18, Lotus Notes 4.6, HP Quality Centre 11, Jira

Data Base: Oracle 9.0, SQL Server.

Application Server: Web Logic, Web Sphere, Tuxedo, Tomcat.

Data Base Interface Tools: TOAD 11.0, SQL Developer.

Amdocs Products: Enabler, OMX, OMS, OCX, Enabler, EnsablerCRM Tools: People Soft - CRM, Clarify CRM, ISAAC

Dataware house Tools: Informatica, ETL, Business Object.

PROFESSIONAL EXPERIENCE:

Confidential

Test Architect/Manager Testing

Environment: TOAD, Amdocs OMX, Amdocs OCX, Sales App - ROME, ADOPT, eSign, Confidential, USRP, SOAP UI Tool, INSTAR, Billing Application(BGW, CADM), UNIX, LINUX, iTM, Selenium.

Responsibilities:

• Gathering Business, System and Change requirements, User Stories from End Users.
• Mentoring offshore/Onsite testing team in Test Planning, Excution, Defect Management.
• Estimate the project scope, resource utilization and deal with customers to release scope.
• Develop a Test Strategy Packge and Review with impacted team.
• Define the High Level ETE Test Flow and get them reviewed withApplication Team, Business Users and Technical Leads.
• Guiding Test Lead on Developing the detailed Test cases.
• Involve Architect, System Engigeer, PMO Team and End Users if any requirement gap in application.
• Mentoring and Providing the Regression scenario to team for Test Automation using Selenium with iTM tool .
• Data management and Lab set up for test execution.
• Extensively Involved in writing Test Strategy, ETE Test scenarios, ETE Test cases, and software documentation from business, technical and functional requirement.
• Web Service Testing using SOAP UI per the API/Data mapping.
• Exterprize Service IPFLEX over MIS Order creation using Sales Express on Apple iPad .
• Data Base Testing using TOAD for each application for each the Telecom orders.
• Trigger the Order using SOAP UI when manual intervension required.
• Validate the logs Request/Response file in UNIX/LINUX Servers.
• Write and Execute the SQL Queries in TOAD for validating Data Base.
• Log the defects with proper priorities and severities using Quality center/Rally .
• Interact with Project Managers, External vendors of impacted application to follow up on Defects/Issues.
• Compared and analyzed the Test Results and perform RCA of each defect.
• Extensively Involved in reviews/walkthroughs of test plans, test cases, test reports, functional requirements and technical specifications with End Users
• Managed and executed the test process, using Agile Methodology/Water Fall
• Obtain and collect Project Contacts (application, Business, Product owner and etc.)
• Communicate testing expectations to client project manager and End users.
• Support ETE Test Team to submitted data requests to dependent apps.
• Support Environment Coordinator for Application environment Securing.
• Highlight and Communicate risks to leader ship of customer as well reporting manager.
• As a Test Architect, Conducts impact analyses with support from domain architects and supports development of business cases
• Document, Prepare and send the daily and weekly report both techM and AT&T leaders.

Confidential

Test Architect/Manager Testing

Environment: Windows 2000, Unix, TOAD, Java Portlet Factory, Oracle.

Responsibilities:

• Gathering Business, System and Change requirements from clients/Users, mentoring testing team.
• Involve and provide User Expection in Mock UP GUI design, Java Portlet code review.
• Developing Test Strategy, Test Plan and provide the estimation.
• Designing Test Cases and get them reviewed with End Users.
• Execute the Test Cases, as per flow defined.
• Trigger the Order using SOAP UI when manual intervension required.
• Validate the logs, input the file in UNIX/LINUX Servers.
• Write and Execute the SQL Queries in TOAD for validating Data Base.
• Log the defects with proper priorities and severities using HP Quality center .
• Continuous interaction with project stake holders AT&T leader and IBM team.
• Task allocation to the team members, mentoring team & monitoring.
• Preparing Quality metrics and Status reports on daily basis for AT&T Leaders.
• Involved in UAT support for the projects
• Prepared Defect Tracking form and Defect Consolidation log.
• Tools for Defect reporting and Defect tracking is HP Quality Center.

Confidential

Test Architect/Manager Testing

Environment: Windows 2000, Unix, Confidential PM - MS and TP, TOAD.

Responsibilities:

• Gathering Business, System and Change requirements from clients/Users, mentoring testing team.
• Involve and provide User Expection in Mock UP GUI design, Java Portlet code review.
• Developing Test Strategy, Test Plan and provide the estimation.
• Designing Test Cases and get them reviewed with End Users.
• Execute the Test Cases, as per flow defined.
• Trigger the Order using SOAP UI when manual intervension required.
• Validate the logs, input the file in UNIX/LINUX Servers.
• Write and Execute the SQL Queries in TOAD for validating Data Base.
• Log the defects with proper priorities and severities using HP Quality center .
• Continuous interaction with project stake holders AT&T leader and IBM team.
• Task allocation to the team members, mentoring team & monitoring.
• Preparing Quality metrics and Status reports on daily basis for AT&T Leaders.
• Involved in UAT support for the projects
• Prepared Defect Tracking form and Defect Consolidation log.
• Tools for Defect reporting and Defect tracking is HP Quality Center.

Confidential

Sr. Technical Associate

Environment: Windows 2000, Unix, Confidential, TOAD.

Responsibilities:

• Developing and executing software testing project plan, manage schedules, resource allocation and budget.
• Coordinating with team to deliver quality deliverables on committed delivery dates.
• Providing effective communication regarding issues, objectives, initiatives and performance to plan as per the schedule.
• Working closely with development and operational groups in support of software and production releases.
• Recruiting, training and overseeing team members in software testing methods and practices.
• Organizing status meetings and sending the status report (Daily, Weekly etc.) to the client & release management
• Peer reviews, coordination with external team & UAT teams.
• Attending regular client call and discussing the weekly status with the client.
• Presenting value adds innovation best practice & standards.
• Maintaining automation suite using QTP/ Quality Centre.
• Documenting, implementing, monitoring and enforcing all processes for testing as per standards defined.
• Formation of Virtual teams set up and chairing those meeting involving representatives from UAT and Development teams

Confidential

Sr. Technical Associate

Environment: Windows 2000, Unix, PS-CRM, ISAAC, iWFT, BBNMS, WFA/C.

Responsibilities:

• Developing and executing software testing project plan, manage schedules, resource allocation and budget.
• Coordinating with team to deliver quality deliverables on committed delivery dates.
• Providing effective communication regarding issues, objectives, initiatives and performance to plan as per the schedule.
• Working closely with development and operational groups in support of software and production releases.
• Recruiting, training and overseeing team members in software testing methods and practices.
• Organizing status meetings and sending the status report (Daily, Weekly etc.) to the client & release management
• Peer reviews, coordination with external team & UAT teams.
• Attending regular client call and discussing the weekly status with the client.
• Presenting value adds innovation best practice & standards.
• Maintaining automation suite using QTP/ Quality Centre.
• Documenting, implementing, monitoring and enforcing all processes for testing as per standards defined.
• Formation of Virtual teams set up and chairing those meeting involving representatives from UAT and Development teams

Confidential

Technical Associate

Environment: Amdocs Enabler & Ensemble, Clarify CRM 12.5, OMS, Unix, Oracle, XML

Responsibilities:

• Developing and executing software testing project plan, manage schedules, resource allocation and budget.
• Support Billing Issue if any defect in Billing Cycle.
• Rectify the Billing Jobs if any fail while generating the billing.
• Retrieve CDR from Switches and convert the CDR’s to Amdocs Billing understandable format.
• Apply the Rating to unit of each CDR’s.
• Run the Invoice for AT&T customer’s and outside service provider to AT&T.
• Timely monitor the Billing Jobs.
• Run the AR jobs to complete the Invoincing.
• Coordinating with team to deliver quality deliverables on committed delivery dates.
• Providing effective communication regarding issues, objectives, initiatives and performance to plan as per the schedule.
• Working closely with development and operational groups in support of Billing Testing and production releases.
• Organizing status meetings and sending the status report (Daily, Weekly etc.) to the client & release management
• Peer reviews, coordination with external team & UAT teams.
• Attending regular client call and discussing the weekly status with the client.
• Presenting value adds innovation best practice & standards.
• Maintaining automation suite using Quality Centre.
• Documenting, implementing, monitoring and enforcing all processes for testing as per standards defined.
• Formation of Virtual teams set up and chairing those meeting involving representatives from UAT and Development teams