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Qa Analyst Resume

Columbus, OH

Summary of Qualifications

  • Around6years of intensive IT experience inQuality Assurance (QA) and TestingofClient/Server, GUIandWeb-basedapplications.
  • 1+years experience as a Business Analyst.
  • Proficient inManualandAutomated testingusingWinRunner, Load Runner, Test DirectorandQuick Test Professional.
  • Experienced in different industries asRetail, Health Care, Publications, Ecommerce, FinancialsandBanking
  • Extensive experience with all phases ofSoftware Development Life Cycle (SDLC)and Development/Enhancement and Maintenance of application.
  • Expertise in analyzing User/Business Requirements and Software Requirement Specifications (SRS).
  • Extensive experience in performing various types of testing such asIntegration testing, Functional testing, Regression testing, Load testing, System testing, andUser acceptance testing.
  • Adept inBlack Box testing, defect reporting and trackingandQuality Assurance Documentationsuch as test plans, test case, test reports, user guides and test procedures.
  • Familiarwith Operating Systems likeUNIX, Mac OSX Windows NT/95/98/2000/XP
  • Experience in documenting the testing process usingMS-Officetools includingWord, Excel, andMS-Project.
  • Experienced in Defect Management process using tools such as HP QC, Clear Quest, Bugzilla and Serena Dimensions.
  • Experience inAgileandSCRUMmethodologies
  • Experience in handlingOn-Site and Offshore teams
  • Experience in Cross Browser testing on IE, Safari, Firefox.
  • Possess strong problem analysis skills with the ability to quickly master new concepts and application technologies.
  • Possess excellent analytical skills combined with good communication and organization skills.
  • Performedweb servicestesting
  • Performed Back End Tests onE-Commercerelated projects

Skills

  • LANGUAGES:C, SQL, PL/SQL, VB Script, HTML, AND XML
  • TESTING TOOLS: WINRUNNER, TESTDIRECTOR, LOADRUNNER, QUICKTEST PRO, RATIONAL ROBOT,SELENIUM IDE,RATIONAL CLEAR QUEST, SILKTEST
  • DATABASES:ORACLE, MYSQL, MS ACCESS
  • WEB/APP SERVERS:APACHE, WEBLOGIC
  • OPERATING SYSTEMS:WINDOWS 2000/NT/XP, LINUX/SOLARIS/UNIX, MAC OSX
  • NETWORK TECHNOLOGIES:TCP/IP AND RELATED PROTOCOLS, SAN, LAN'S, VOIP, DWDM
  • APPLICATIONS:MS OFFICE, MS PROJECT, TOAD, QUICKBASE, SFDC, PERFORCE

Professional Experience

Confidential,
QA Analyst
5/2010 - 8/2012
Columbus, OH

The CVOI (Common View of Inventory) project was to help customers to return the product in stores even if they buy online. This project was to test end to end functionality by from buying the product online to returning the product and inter-company settlements

Responsibilities:

  • Wrote and Updated System and Integration Test Plans forEcommerceapplication
  • Tested the payment process with the credit card providers
  • Conducted multi platform testing onWindows NT, MacOSXand multi browser testing on IE, Netscape, Firefox, Safari.
  • Participated in the daily status updates with IT team and weekly status updates with Project Team
  • Performed extensiveManual Testing. PerformedIntegration and System Testingand created Test Logs for the developers to review.
  • Prepared status Summary Reports with Test Cases executed, number passed, bugs found, bugs resolved etc.
  • Provided Quality Assurance assistance and services to other Project Managers, Development Team and Testing Team
  • Provided input to the documentation and/or release notes for the production rollout of the product.
  • Participated inWalkthroughs and Defect Reportmeetings periodically.
  • ConductedRegression Testsafter code conversion
  • Performed web specific testing like link checking, browser page testing, application testing, configuration and usability testing.
  • Used Verification Points and conducted data driven Test with the Test Data sets and verified the contents of the website using Quick Test Pro
  • Worked with Offshore performance team and Conducted Stress and Performance testing inLoad Runner

Environment:HP Quality Center 10Oracle Server,Quick Test Pro 10,VB Script, Mainframe Order management system (OMS), SAP,Load Runner 10

Confidential
QA Analyst / Manual Tester
6/2009 - 04/2010
Chicago, IL

Arcadia Publishing is the leading local history publisher in the United States, with a catalog of more than 8,000 titles in print and hundreds of new titles released every year.
Established in 1993, Arcadia has blended a visionary management approach with the innovative application of state-of-the-art technology to create high-quality historical publications in small local niches

Responsibilities:

  • Responsible for onsite and offshore coordination for effective testing activities for thee-commerce web platform
  • Created and implemented a usability strategy and testing plan for e-commerce website.
  • Extensively involved in writing and designing templates for theRelease notes, Test PlansandTest cases
  • Worked with theBusiness UsersandDevelopers onsiteandoffshoreto bridge the gap between the requirements and the design.
  • PerformedFunctional, Negative, Positive, Integration, Regression, End to EndandUser Acceptance Testing.
  • Responsible for creating and managing test cases in QC (Quality Center).
  • Worked with Project and Product Managers to developProject PlansandEffort estimates.
  • Conducted design review sessions with the developers onsite and offshore
  • Involved in creating theTraceability matrixbased on Functional requirements
  • Responsible for approving production releases, which includes coordinating release meetings, reviewing QA release requests and scheduling production 'smoke' tests.
  • Conducted and participated in walkthroughs to discuss certain issues with the development, design and Quality Assurance (QA) team.
  • Conducted daily meetings with offshore and onsite team to review the testing efforts, next steps and defect analysis.
  • Supported integration testing in bio portals for products.
  • Performed analysis on the techsupport tickets to classify the nature of the issue there by easing developer's effort ofcode analysis.
  • Participated actively in the team meetings with the developers for Defect reviews
  • Worked on the continuous improvement of QA Process by reviewing and evaluating existing practices with standard testing guidelines
  • Extensively involved in testing products in various standard browsers
  • Performed Functional, integration and regression testing for web based applications
  • Involved in testingeCommerceapplication for purchasing through website.
  • Involved in validating the logic ofpurchasinge-products viaPayPalPurchase process.
  • Involved in testing purchase of Premium products via shopping cart process
  • Responsible for testing purchase process in variousbrowsers.

Environment: MS Project 2010, MS PowerPoint 2010, MS Excel 2010, MS Word 2010, MS Visio 2010, Windows NT 4.0, Oracle10g, MySQL, ASP, Java, Jquery, Quality center

Confidential,
QA Analyst
3/2008 - 6/2009
Columbus, OH

Responsibilities:

  • As a QA analyzed and reviewed functional overall design, technical overall designs and technical detailed design documents for better understanding of the Extensions and Interfaces.
  • Prepare and review Test Plans, Test cases and Test scripts to test the application ensuring application compliance with requirements and able to manage action items.
  • Performed general project admin duties including: scheduling meetings, publishing meeting agendas and notes, keeping team distribution lists and distributing materials to team. Participate in review meetings, suggest testing process, and establish guidelines.
  • Interact with users and document any changes in business requirements.
  • Co-ordinate with SMEs, BPs to identify risks, dependencies, defines entry and exit criteria.
  • Co-ordinate between On-shore and Off-shore resources.
  • Analyzed Client request and requested the developers for the design change by considering both positive and negative scenarios of business logics and developed test case accordingly.
  • Performed manual testing as well as Automation Testing.
  • Used QC to write, and execute the test cases. Compared and analyzed actual to expected results and reported all deviations for resolution.
  • Responsible for identifying testing scope, approach & right tools based on technology.
  • Involved in testing the layout of various Extension screens as per design specifications
  • Executed the test cases for both functional and GUI testing in the Regression suite.
  • Documented the errors and tracked them to completion.
  • Create final Test Summary reports; update Test Logs/ Issues log for reporting purpose.
  • Co-ordinate with various teams to set up environments for each level of testing includes System, Integration/Regression and Acceptance.
  • Responsible for identifying test data and environment needs for each level of testing.
  • Responsible to perform Smoke Test and Clarity Test for each test effort and document results.
  • Co-ordinate with Development teams and Software management teams for Code deployment
  • Responsible for tracking and closing defects using Rally during SIT/UAT

Environment: MVC3, C#, LINQ,HTML, CSS, JavaScript, Jquery, MS visual studio 2010, Json, Razor, QTP, Quality Center, PL/SQL, Microsoft SQL Server 2008 R2, EPayment

Confidential
Jr QA tester
7/2006 - 12/2007
India
State Bank of Indiais amongst the largest banks in India. Online Banking Management System was a pilot project developed so that customers can get access to their accounts round the clock. The system handles transactions of four kinds of accounts: savings, fixed deposit, joint account and recurring deposit. The system manages different levels of authorization for administration.

Responsibilities:

  • Involved in preparingTest plansandTest casesbased on business requirement documents usingTest Director.
  • Developed the Test plans for quality assurance based on functional requirements.
  • Participated in manual testing.
  • Created shell scripts to automate data transfer from production servers to test server.
  • Performed bug fixes in GUI modules
  • Performed GUI,Regression, System, UATand data driven testing.
  • Performed back end testing of PL/SQL procedures and functions.
  • Integration Testing is performed for the entire System after unit testing by executing the complete flow of the application system.
  • Preparation ofDefect reportand periodic status reports.
  • Interacting with the development and testing teams to improve overall quality of the software.
  • Worked with full Quality Assurance Life Cycle of an Application.

Environment: Manual testing,UNIX,Windows NT, C, C++, Test Director, SQL, PL/SQL.

Non-QA related experience

Confidential
Business Analyst
Oct'05- Jun'06
India

Responsibilities

  • Analysed exceptions for the futures product across all GSAM portfolios & its root causes & proposed solutions to fix the issues
    • Worked directly with traders and tried to fix issues with regards to future prices.
    • TransitionedSWAPS and Collateralreconciliation process from GSAM London.
    • Played a major part in automating the Collateral reconciliation process.
  • Managed the fails process for swaps, futures and collateral by negotiating with brokers/custodians to provide timely, accurate & daily reports.
  • Training the new members in the team about the process and workflow.
  • Elicited and gatheredUser and Business Requirementsthroughdesign sessions, brainstorming and prototyping.
  • Analyzed the impact ofBusiness Processchanges on theexisting systems and process flows. Analyzed the testing efforts that would be undertaken by other systems due to the changes in current systems. Coordinated analysis, development andtesting efforts between various application teams.
  • Studied existingBusiness Application and Processes, collectedEnd-User Requirements, analyzed sources of revenue leakage and suggested the improvisedbusiness process model.
  • Creatednon-functional system requirementspertaining todata qualityandsystem performance.
  • Prepared and implementedTest Cases for System Testingas well as forUser Acceptance Testing.

Education
Bachelor in Commerce -Confidential, India

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