SUMMARY:

• Experienced in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment as well as software engineering methods like Rational Unified Process (RUP), Agile and Waterfall Method
• Skilled in creating Wireframes / Screen Mock - Up’s based on requirements captured by meeting with End User’s/ Customer/ SME’s
• Created Page Flow Diagrams to depicting detailed application navigation route
• Expertise in Requirements Gathering through direct user interviews and workshops
• Facilitating JAD sessions with business users and development team to drive out detailed business requirements
• Exceptional Documentation Skills for writing Use Cases and Functional Requirement Documents as well as for creating Use Case diagrams, based on UML Methodology and business process flow diagrams using MS Visio
• Expert in creating Test Plans, test scenarios/test cases, test data, test execution, analyzing bugs, interacting with QA / dev teams in fixing errors and involved in User Acceptance Testing (UAT) Phase
• Excellent Team Player with ability to think analytically and troubleshoot issues
• Effective Verbal and Written Communication Skills
• Hands-on expertise in conducting Testing of client-server and web applications
• Extensive experience in performing various kinds of testing including Functional, Integration, Regression, User Acceptance Test (UAT)
• Created UAT plans and acceptance criteria based on meetings with the business and end users. Supported the end users during the UAT phase
• Have strong organizational skills, high level of self-motivation, requires minimal supervision, strong multi-tasking ability, proven time management skills and able to solve problems

TECHNICAL SKILLS:

Requirements Management: Rational Requisite Pro, Enterprise Architect, HP Quality Center

Wireframe Tools: MS Visio, Smart Draw, MS Paint, SnagIt

Functional Testing Tools: QTP 10, Win Runner 7.5

Defect Tracking Tools: Test Director, Quality Center 9.2, MS Excel, PVCS Tracker, Bug Track System, Bugzila, Rational Clear Quest

MS Office: MS-Word, MS-Excel, MS-Visio, MS-Paint, MS-Access, MS-Project, MS-PowerPoint, MS-Outlook

Other Tools: Calypso 8.0, Quick Base application, SnagIt 8.2/9.0, SharePoint, Rational Rose

Methodologies: RUP, Waterfall & Agile Methodology.

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA/Business Analyst

Environment: .NET, CICS Mainframe, Oracle, SharePoint, HP ALM 12.20

Responsibilities:

• Involved in understanding the current business, policies, procedures and systems for Retirement Group 401K plans
• Participated in requirements gathering, analysis, testing and transition of applications into a production environment for the 401K Plan Sponsor redesign project
• Liaison between business stakeholders and the development team
• Worked with system developers, test teams, process managers, and end users to ensure proposed solution is delivered per schedule and with the required functionality
• Analyzed/documented existing and target state processes and procedures
• Participated in conducting regularly scheduled project review meetings
• Maintained traceability matrix and managed change requests
• Created test plan & test cases for 401k applications and executed the same using quality center
• Collaborated with the development team to ensure reported bugs have been fixed, re-tested and closed in a timely manner
• Provided daily and weekly status on testing progress made on various projects for applications under test during SIT, Dark Pod and product release phases
• Participated in bug triage calls during various project release phases
• Created test scripts for regression testing of various existing modules (for plan Sponsor/Participant user roles) for the 401K plans

Confidential,NYC

Business/System Analyst

Responsibilities:

• Involved in understanding ACS current business, policies, procedures and systems.
• Created Process Flow Diagrams using MS Visio.
• Conducted multiple JAD sessions with ACS/MIS User’s from different departments and Managers to identify business rules, functional requirement and non-functional requirements.
• Created Functional Requirement Specifications following the Agile Methodology using MS Word/Visio.
• Created Wireframes/To-Be Screens using MS Visio/SnagIt/MS-Paint and conducted wireframe walkthroughs with users and Managers to get a sign off.
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, Functional and Non-Functional Requirements.
• Created Use Case Diagrams and Activity Diagrams using MS Visio to outline the “To-Be” screens and “To-Be” processes respectively.
• Participated in Daily/Weekly Scrums to report the daily work status.
• Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any.
• Involved in creating Test Cases and performed Manual Testing.
• Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.

Confidential

Senior QA/Business Analyst

Environment: Java, Thomson Workstation, Share Point, HP Quality Center, Rational Clear Quest, SQL Server, .NET, Java, Silver light, server, Main Frame, Oracle 10g, Share Point.

• Created/Reviewed the Business requirements and prepared the Test Plan, Test Case documents for various test scenarios based on the review
• Created Use Case Diagrams using MS VISIO in order to show the interaction between the Actors and Use Cases as well as showing the relationship between the Use Cases.
• Produced the manual Test Scripts in Quality Center
• Participated in the internal & peer test script reviews
• Executed the Test Scripts via Quality Center and tracked the defects in the same
• Responsible for creating weekly status reports including the upcoming priorities, risks, outstanding bugs
• Worked closely with Business Analysis team in analyzing the business Requirements and the changes in the business Requirements.
• Created Wireframes/To-Be Screens using MS Visio/SnagIt/MS-Paint and conducted wireframe walkthroughs with users and Managers to get a sign off.
• Involved in discussions with Business Users and Subject Matter Experts to come up with the Requirements Prioritization. Eliminated false and redundant requirements by screening out multiple versions of user input.

Confidential,NYC

Business Analyst /QA Lead

Environment: Windows Server 2003, Microsoft .NET 3.5, Metrix 5.2 Application Server, Metrix Mobile TechLink Web Server, Oracle 9i, DB2, QTP

• Developed and updated various B-case documents for all the business scenarios for “Buildings Field Inspection Technologies” (B-FIRST) Desktop and the B-First Tough Book
• Responsible for gathering and documenting business and functional requirements to facilitate the development of new systems for the new business needs
• Created Wireframes/To-Be Screens using MS Visio/SnagIt/MS-Paint and conducted wireframe walkthroughs with users and Managers to get a sign off.
• Created “Job Inspect-able” document in order to test the application thoroughly with all the applicable job types
• Created detailed “Role vs. Function” document to define which role will have access to what functionality in the application
• Developed Test Scenarios and detailed Test Cases based on the Use Case documents, business requirements, and functional specifications
• Updated the use case document & test case documents based on the changes in the B-First application requirements
• Executed the test cases on B-First Desktop, Mobile handset & BIS (Building Information Search) to ensure it produces the expected results
• Ensured issues are identified, tracked, reported on and resolved in a timely manner
• Attended team meetings to discuss the up-coming functionality & any possible changes in the next release
• Highly involved in the UAT testing phase to support the end-client

Confidential, NYC

Software Test Engineer

Environment: J2EE, JAVA, JSP, XML, HTML, Calypso Application, Oracle, Visual Basic, Web Confidential, VSS.

• Worked as part of the QA team responsible for integration, regression and functional testing of the Calypso application for CDS
• Involved in analyzing the clients requirements and system specifications to understand the Application, to developed and execute test plans, test cases, testing Procedures and test scenarios in coordination with the QA Test team
• Tested credit default swap index and single name credit default swap trades. Also tested trade workflows and transfer rules, schedule tasks, trade tickets. Zero curves and probability curves.
• Ran SQL queries/procedures to extract the data that satisfy the test requirements and thereby verify GUI results
• Executed functional & regression tests manually on the front end Trading application which involved testing all the new enhancements made to the GUI
• Performed negative testing to verify that the expected error handling or alerts are triggered when invalid data is used and the system is designed to handle both expected and unexpected types of errors
• Performed regression testing against user requirements for security and performance and ensured that the current release does not interfere with existing functionality
• Worked with QA & Development teams to resolve the issues in an aggressive time frame
• Created weekly status reports on testing activities

Confidential, NYC

QA Analyst

Environment: J2EE, JAVA, JSP, Main Frame, XML, HTML, DB2

• Responsible for writing and updating test cases for negative and positive testing for ‘Efiling’ application
• Executed and validated manual test scripts based on application requirements, electrical application Instruction form, functional design and data requirement documents
• Performed system testing as the primary tester for weekly releases
• Provided detailed test plans for all testing efforts
• Actively involved in the application walkthroughs to the various user-group
• Identified, reported, and tracked software defects using an in-house developed bug-tracking tool and coordinated the effort of verifying the fixes
• Identified various critical defects and suggested potential enhancements
• Conducted functional, integration and Regression testing on the front-end applications
• Supported UAT by supporting planning, development of test cases & execution of tests