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Quality Analysis Resume

Bangalore, IndiA

  • Objective

To associate with a progressive organization that enhances my knowledge and skills according to the latest trends and to become part of a team that dynamically works towards the growth of the organization.

  • Experience summary

  • 4 years of experience in Data Analytics, Quality Analysis , Reporting and Customer Support.
  • Academic Profile

  • • Bachelors in Computer Science & Engineering
  • Technical Summary

  • Excellent in Data analysis, MS Excel including V-Lookup, pivot, formulas.
  • Trend analysis, time series detection and trend estimation support.
  • Good knowledge in BI tools like Cognos 8 (Framework Manager, Cognos Connection, Query Studio, Report Studio), Hyperion brio8, Business Objects 6.5 and ETL tool like Informatica Power centre 7.1
  • Excellent in customer handling and providing proactive support.
    • Professional Skill Set

Operating System : Windows 9X/2000/XP/ Win7, Linux
Programming Languages : C, C++, Sql
Database : SQL Server 2008
ETL Tool : Informatica Power Centre 7.1
Business Intelligent tools : Business Objects 6.5, Cognos 8, Hyperion Brio 8.3
Application Package : MS office (Excel, Word, Power Point)

  • Experience

Last Employer- Confidential,
Client - Confidential,
Location - Bangalore, India
Duration - April 2011 – November2011
Project - Asset and Inventory Management

Description:
Asset and Inventory Management: - Uses financial portfolio management to justify and measure the financial benefits of each application in comparison to the costs of the application\'s maintenance and operations.
To understand which applications exist and their main characteristics such as function, sub function, server hostname, and manufacturer.

Roles and Responsibilities:

  • Gain detailed understanding of the internal websites by performing UAT testing and analysis.
  • Querying and generating reports using ACT-IT for asset management team.
  • Collating the data from different discovery tools like Net IQ, LANDesk and ADDM.
  • Creation of a consolidated data in MS Excel for the required attributes by linking data from different sources.
  • Analysis of the data to find out the gaps in terms of consistency, accuracy and completeness.
  • Creation of statistics report on attribute completeness on a weekly basis for client review.
  • Interaction with different business units for quality analysis in terms of finding out the discrepancies and provide an accurate data.

Previous Employer – Confidential,
Client - Confidential,
Location - Bangalore, India
Duration - June 2009 – April 2011
Project - US-Data Management Organization (US-DMO)

Description:

Focus on Development and Improvement of Data quality standards for organization and Individual profile data. DMO is Responsible for data cleansing and revenue management in following databases MSO, MS Sales and GSX (CRM) through proactive (audits) & reactive (Business service requests) modes. DMO also performs ad-hoc data maintenance projects, issue management, managing taxonomy and setting standards. Execute and validate FY Segmentation, Planning & Roll over changes. Transactions include creating or removing accounts or updates to existing accounts to synchronize data with data in other core systems

Roles and Responsibilities:

  • Maintain Data quality standards for organization
  • Work closely with data quality technical teams, applications development, and the data owners/subject matter experts from the businesses.
  • Managing the escalations raised by the customer over emails and calls.
  • Generation of ad-hoc reports using SQL Server 2008 and Excel addin (Microsoft Reporting Analytics) as per requirement.
  • Document and provide bi-weekly, quarterly reports after analysis of revenue details and presenting them through pivot table, charts in PowerPoint presentation.
  • Interaction with Service Delivery Manager in order to share the Monthly Deck, receive feedback and implement improvements to ensure quality of products.

Previous Employer – Confidential,
Client - Confidential,
Location - Bangalore, India
Duration - May 2008 – October 2008
Designation- Incentives Coordinator (Reporting)

Worked as an Incentives Coordinator for IBM’s Incentives and Financial department for Asia Pacific Region using BI tool Cognos8, Hyperion Brio and MS Excel.

Roles and Responsibilities:

  • Generating reports using Hyperion brio8 in terms of Territory, Business Units, Plan type and sending them to Business Managers.
  • Analyzing and transforming the reports using Excel features like filters, V-lookup, Pivot and formulas.
  • Generating reports using Cognos report studio for multiple Business Unit heads in terms of achievements done by their Sales force.
  • Creation of ad-hoc reports using Cognos query studio and gather data in order to fulfill miscellaneous requests and resolving issues escalated on Sales Data.
  • Analyzing the achievement report details of the Sales Team members and report the over achievement cases to the corresponding Managers.
  • Telephonic Interaction with Managers and Sales Executives of the company regarding the monthly achievements.
  • Performing Business Manager update in the database whenever request is raised from Business Units.
  • Considering Payment terms and financial commitments honored.
  • Assessing the Sales team’s performance based on Sales achievements.

Previous Employer –: Confidential,
Duration - Dec 2005 to Nov 2006
Environment - Training and Analysis

Roles & Responsibilities:

  • Training on software technologies to a team of 100 trainees.
  • Conducting, internal and external reviews for trainees.
  • Data collection, extraction and report generation.
  • Preparing progress reports based on analyzed data.
  • Progress analysis based on the quarterly performance.
  • Evaluating performance of trainees annually based on their progress.
  • Professional /Technical course completed


Duration: June 2007-April 2008
Concepts: SDLC of data warehousing
Environment: Informatica Power centre 7.1, Business Objects 6.5, Cognos 8,

  • Creation of users and groups and access control using supervisor module.
  • Defining universe parameters and generating universe using designer module.
  • Creation of different types of reports using various features of Business Objects Reporter module, Scheduling &distribution of reports using Broadcast agent module.
  • Creation and publishing of packages using Cognos framework Manager.
  • Complex professional report generation using Cognos report studio.
  • Explore and analyze multidimensional data using analysis studio.
  • Technical Project Undergone-Cognos


Healthcare BI Implementation
Organization - Infitech Global
Duration: - December 2007 –April 2008
Environment - COGNOS
Kasemrad General Hospital, Bangkok, Thailand was under the management of Kasemrad General Hospital Co., Ltd. Their strong determination to provide medical service and develop life quality for the public results in nationwide success and trust. This Hospital DW/BI system can track the performance of each hospital.

  • Created 80 analytical reports for fulfilling the requirements.
  • Developed Master-Detail reports and Drill-Through reports to provide Summary-Detail information.
  • Created drill through reports for providing better functionality, ad-hoc analysis of the data.
  • Developed a report which involve in creation of single select and multi select cascading prompts.
  • Personal Skills and Achievements

    • Very innovative and thereby can easily adapt to new technologies.
    • Good Communication and Presentation Skills.
    • Won several prizes in sports and English recitation.

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