SUMMARY:

• Over 25 years of IT experience; including leadership experience as a Project Coordinator, Business Analyst and Test Lead in all phases of a project life cycle.
• Experience in requirements gathering and analysis, risk analysis, project planning, scheduling, testing, defect tracking, and reporting.
• Leadership roles in creation and execution of testing processes: interacting with developers, business analysts, and user representatives in application design and document reviews.
• Demonstrated abilities as an effective leader and problem solver with excellent interpersonal and communication skills.

TECHNICAL SKILLS:

Testing: Rational Quality Manager, ALM / HP Quality Center, Rational ClearQuest, Rational Manual Tester, Functional Tester, Test Manager, Rational ClearCase, Rational Performance Tester, DOORS

Office: JIRA, MS Project / EPM, MS Visio, MS Office Suite (Word, Excel, PowerPoint), MS Access, MS FrontPage, Internet Explorer, MS Outlook and Express, Adobe Acrobat, Rational RequisitePro, Project InVision

Other: PeopleSoft Tools 8.54, PeopleSoft 9.2, SQL Developer, OmniPlus, SharePoint, Clarity, Primavera, Strohl LDRPS (Living Disaster Recovery and Planning System) and BIA (Business Impact Analysis), Peregrine ServiceCentre, Peregrine AssetCentre, MS Works, Netscape Navigator, MS SQL Server, Extra, File - Aid, TSO/ISPF, Endevor, OS/JCL, Excelerator, Lotus Notes, UNIX, SQL, QMF, COBOL, DB2, DB2 Utilities, SYBASE, TELON

PROFESSIONAL EXPERIENCE:

Confidential

Senior Application Analyst

Responsibilities:

• Plan and manage System Testing and coordinate User Acceptance Testing (UAT): create all testing deliverables such as test plans, test implementation schedule, test cases, test scripts, and traceability matrix.
• Track and manage change request and defects utilizing ALM / Quality Center.
• Maintain inventory of requirements and traceability of test cases in DOORS.
• Provide support for technical and functional solutions to Java and web services and PeopleSoft applications.
• Interface with technical personnel to identify specific system requirements and risks.
• Work directly with clients to gather requirements ensuring that the final system incorporates required functionality.

Confidential

Senior Test Lead

Responsibilities:

• Oversee and lead a Performance Testing Team creating the test schedule, tracking risks and issues and working with the Technical Infrastructure Team for monitoring performance and capturing performance metrics. Setting up and executing test runs utilizing Rational Performance Tester (RPT).
• Oversee and lead the Operations Regression Testing Team with planning and managing testing schedules, managing test assignments and monitoring project status for Regression Testing efforts.
• Mentor junior team members successfully engaging them with different aspects of testing and the overall project.
• Document and report daily and weekly status to the Leadership Team.
• Responsible for developing test plans, test descriptions, and test results as client deliverables. Review client feedback and mitigate gaps accordingly and in a timely manner.
• Develop and execute regression test cases utilizing Rational Quality Manager (RQM).
• Utilize Oracle PeopleSoft Applications to execute test scripts, analyze data and solve problems.

Confidential, Owings Mills, MD

Business Analyst /UAT Coordinator

Responsibilities:

• Planned and coordinated activities related to the GBS New Business 401k qualified and non - qualified conversions.
• Analyzed and documented business requirements and processes while working closely with Business Partners, Clients (Prior Recordkeepers and Payroll Vendors), and Development Team.
• Developed and executed test cases, performed system testing and supported User Acceptance Testing.
• Utilized SunGard OmniPlus AdminWeb, TSO Mainframe and DB2, InfoPac Reports to analyze data and solve problems.

Confidential, Charlotte, NC

Business Analyst/UAT Test Lead

Responsibilities:

• Coordinated the UAT efforts for Confidential Securities/ Confidential Clearing initiatives supporting CME, LCH, and Client Access systems which include products.
• Ensured UAT efforts were in compliance with the Dodd-Frank initiative as defined by Confidential Compliance and Legal Teams.
• Established and facilitated communications between multiple project teams, Lines of Business, and technology support teams.
• Led the interviewing process with business users, technology users, and subject matter experts gathering and documenting business/functional requirements for the Business Requirements Document (BRD).
• Led daily status meetings with the project testing team; documented and distributed meeting agendas/minutes.
• Led and managed defect triage meetings and ensured all defects were resolved in a timely manner.
• Generated and distributed daily status reports for management and leadership teams.
• Created/documented all testing deliverables such: UAT test plan, test implementation schedule, test cases, test scripts, and traceability matrix.
• Managed test script execution and defect/issues utilizing ALM / HP Quality Center 11.0.

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Provided operational efficiency assessment for the State of Confidential .
• Analyzed day-to-day business processes and reported areas of process improvement. Identified gaps and offered recommendations for optimizing operations.
• Identified opportunities for improving operational efficiencies and growth.
• Documented, reviewed, and edited final responses to Request for Proposals (RFPs) prior to submission.

Confidential, Chicago, IL

Business Analyst / Test Lead

Responsibilities:

• Responsible for the creation of the Defect Action Board Charter and participated on the Defect Action Review Board.
• Participated in internal reviews for business and functional requirements, use cases, business design documents, and other project deliverables.
• Assisted the development team in the creation of workflow diagrams for the current and future state utilizing Visio.
• Led and managed a team of thirteen for System Test execution within an Agile development environment. Worked closely with the Scrum Master and the Development Team to ensure delivery of high quality test results.
• Developed the Overall Test Strategy Plan, the System Test Plan, and additional test plans (Parallel, Regression, Performance, etc.).
• Designed and developed system test cases and test scripts; executed test scripts and captured test results utilizing Rational Manual Tester.
• Reported and documented defects in Rational ClearQuest.
• Executed JCL and performed backend data validations using the mainframe and DB2.
• Served as the main point of contact for the UAT Team and supported UAT testing efforts.

Confidential, Washington, DC

Business Analyst / Project Coordinator

Responsibilities:

• Provided consulting services to support all aspects of the SOX Restatement Project.
• Assisted in managing the team’s compliance with SOX internal control requirements.
• Coordinated with the resource leads within the company to obtain financial disclosure information, resolved external auditor’s comments and requests for information, and ensured milestone deadlines were met.
• Coordinated and scheduled weekly team meetings; documented and distributed meeting minutes; tracked and documented the issues log.
• Tracked walkthroughs and Quality Gates; ensuring resource leads provide presentation materials in a timely manner and ensuring that the external auditors received proper documentation and evidence needed for the reviews.

Confidential, Columbia, MD

Project Coordinator

Responsibilities:

• Worked with the Program Management Office to ensure project plans complied with corporate standards.
• Responsible for developing project schedules in the Enterprise Project Management (EPM) tool, ensuring resources were properly allocated across multiple projects and standards were met within the Operations group.
• Assisted in the design, implementation, and maintenance of the enterprise-wide environment to support the Business Continuity Methodology (BCM) using the Living Disaster Recovery and Planning Systems (LDRPS) tool.
• Trained end-users on how to utilize the Business Impact Analysis (BIA) and LDRPS tools to deploy and use the BCM methodology.

Confidential, Owings Mills, MD

Project Coordinator

Responsibilities:

• Provided consulting services to support all aspects of project administrative activities to ensure project success.
• Maintained the project library for related projects, performed budget entry, coordinated and tracked project communications.
• Maintained the project schedule in MS Project and Primavera.
• Organized and scheduled meetings; documented and distributed all projected related deliverables, reported weekly status to upper management, and documented and tracked issues.

QA Analyst

Confidential, Bothell, WA

Responsibilities:

• Provided quality assurance planning for financial processing applications ensuring compliant with Sarbanes-Oxley (SOX).
• Provided support to the program/project teams in best practice sharing with other project coaches and team members.
• Communicated project progress and successes; updated process documentation to define the implementation, control, and verification of processes that met the objectives of the SDLC.
• Monitored and identified weaknesses and gaps in the software engineering processes and facilitated the process improvement.
• Interacted with the project managers to ensure new processes were effectively implemented.

Confidential, Columbia, MD

Test Team Lead

Responsibilities:

• Served as the Test Lead of a global team of 25+ members testing GUI and web-based applications.
• Led the System, Integration, and Regression testing efforts ensuring each phase was executed within the project schedule.
• Developed test plans outlining the testing procedures and defining the testing elements for each testing phase. Oversaw the development of test cases and test scripts ensuring the project requirements were met.
• Organized and scheduled meetings with various global clients, scheduled and conducted daily status meetings; documented and distributed meeting minutes, and managed and tracked issues.
• Led and managed defect triage meetings and ensured all defects were resolved in a timely manner.
• Assisted with the coordination of User Acceptance Testing and assisted the Training Team with knowledge transfer and documented training manuals.

Confidential, Charlotte, NC

Project Coordinator

Responsibilities:

• Provided project coordination services supporting the Division Information Officer (DIO) with various internal projects.
• Supported the $24 million conversion efforts for the Capital Management Group’s business integration managers and executive staff.
• Successfully managed 39 teams for the merger project utilizing MS Project.
• Documented and tracked issues, managed escalations, tracked budget, and documented other project deliverables such as daily status reports, memos, and project related emails.
• Successfully managed the Y2K project efforts for the Institutional Services Division; led 5 teams and coordinated the efforts between the Lines of Business, the Information Technology Services departments, and the Y2K Project Office.
• Led a team of 25 members in preparation for disaster recovery; coordinated the planning, testing, and implementation efforts between the client site and the offsite disaster recovery vendor.

Confidential, Charlotte, NC

Technical Client Manager

Responsibilities:

• Specialized in the Year 2000 conversion projects; overseeing teams comprised of 5 - 24 team members and managed resource assignments.
• Served as the liaison between the clients and the development teams ensuring the deliverables were 100% accurate and delivered on schedule.
• Coordinated and scheduled client site visits; prepared presentations utilizing MS PowerPoint and conducted the presentations to executives and other decision-makers.

Confidential, Silver Spring, MD

Programmer Analyst/Test Coordinator

Responsibilities:

• Team Leader coordinating system/integration (SIT) and user acceptance testing (UAT) efforts for production releases.
• Served as Requirements Manager to assist customers with defining and documenting testing requirements and validation plans.
• Conducted analysis and review of system requirements and developed solutions utilizing COBOL, SQL, JCL, DB2, and TELON.
• SQL Server DBA; responsible for maintaining the R.D.B.M.S. in Microsoft SQL Server 6.0.
• Served as the District Representative on the Quality Improvement Process Team.