Technical team Lead Resume

PROFESSIONAL EXPERIENCE:

Confidential

Technical team Lead

Responsibilities:

Monitor alarm activity from remote communications towers to ensure compliance with the FAA and FCC.
File and cancel Notice to Airmen (NOTAM) reports with the FAA for tower lights that are out of compliance.
Open, track, and close Trouble Tickets with the regions and assist in daily reports
Troubleshooting and configuration of tower monitoring and lighting systems to verify repairs, wiring, and testing with field personnel.
Answer incoming calls and monitor various email accounts to provide contact with vendors, police, fire and emergency services, and landowners.
Notify, dispatch, and escalate network faults and emergencies according to procedure.
Joined tier 2 technical problem solving in February 2016.

Confidential

Technical team Lead

Responsibilities:

Managed daily technical operations of Huawei/Libyan’s 25000 subscribers mobile network.
Create cell network designs and proposals.
Led a technical team of 15 engineers in designing, implementing, and supporting current and future architecture.
Served as the primary point of contact for numerous hardware vendors including ZTE, Huawei and Nokia.
Excellent troubleshooting, communication, and customer service skills

Confidential

Core Network and Cellular System performance Engineer

Responsibilities:

Helped the optimization, radio planning and RF teams to improve signal and overall network quality by conducting drive test and preparing the Bi - weekly KPI reports.
Developed and maintained Cisco switching and call routing configuration including: IPv4, Ethernet, TCP/IP, VoIP, BGP, DNS, IMAP, DHCP and OSPF etc.
Helped prepare weekly, bi-weekly and monthly KPI reports and archive BTS/BSS and MSC performance data.
Manage and track Huawei cellular network performance to identify improvement opportunities and to predict equipment failure.
Diagnose, analyze and resolve cell network issues to guarantee highly reliable network operation.
Help optimize the network and reduce lost calls and ineffective attempts.
Perform root cause analysis (RCA) investigations for customer impacting outages.
Familiarity with SONET, SDH and DWDM fiber backbone structure.
Familiarity with Windows and Unix Operation systems.
Fiber Optics welding and theory experience, plus BSC/RNP and other radio and telecom equipment certified.
Assisted field technicians with various tasks including E1/T1 testing, cabinet expansion and network troubleshooting.
Performed various network management tasks including the creation of new BTSs, TRX expansion, adjacency management, and all other NSS/BSS network parameter configurations.
Served as primary billing system access point of contact to collect CDR files and system backup.
Worked in team based to identify potential hardware and software defects and drive resolution of those defects.

Confidential

Cellular NOC support Engineer

Responsibilities:

Perform daily surveillance and maintenance of the 2G/3G GSM/UMTS/HSPA mobile commercial network using different tools and software such as OSS and iManagerM2000 for (Node-B, RNC, BSC, MSC, and GMSC).
Provides support in a 24x7x365 days/year role that monitors, tracks, and escalates various issues to ensure company compliance requirements.
Assist in resolution of NOC daily reports.
Ensuring issues with processes, toolsets are flagged to my manager.
Assist in the monitoring and control of after-hours headquarters building and site security.
Responsible for handling and clearing alarms, monitoring, analyzing and clearing faults.
Worked with vendors to resolve hardware issues and optimize network performance.

Confidential

Telecom field engineer

Responsibilities:

Performed site and equipment surveys, helped deploy and maintain new network hardware.
Conduct field work and measurements, p erform fiber testing, reporting and troubleshooting.
Knowledge of and hands on experience with Site Grounding and DC Battery Systems.

Confidential

Teaching Assistant

Responsibilities:

Supervised students and provided technical assistance during lab sessions and group experiments
Served as a teaching assistant for several classes including Control and Signal Processing
Consulted on the exams committee responsible for designing a fair and anonymized examination process

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