SUMMARY:

A seasoned Programmer Analyst with expertise in analysis, design, program development, program maintenance, testing, documentation and implementation.

TECHNICAL SKILLS:

Languages: Microfocus COBOL, SQL,Suprtool, Powerhouse(Quick,Quiz,Qtp and Qdd)

Databases/File: Oracle, Image, KSAM

Screen Management: ViewPlus/3000

Tools: Vi Editor, Qedit, Reflection, Serena Echangeman, Serena Team Track, MS Office, Beyond Compare, Autosys, Adager, Star Team, Mantis, TTP, CA Ticket System, Service Now

Hardwares: HP9000, HP3000, S8000, Lear Siegler VDP - 1000, UNIVAC-1100, Radio Shack PC

Operating Systems: Unix, MPE/ix, AMXW (HP3000/MPE/ix emulator), MS-DOS

PROFESSIONAL EXPERIENCE:

Confidential, West Des Moines, Iowa

Production Support Analyst

Responsibilities:

• Responsible for monitoring of jobs that fail during the day.
• Responsible for production support to resolve ongoing issues and troubleshoot problems.
• Analyze incidents, problems and requests. If possible resolves problems immediately.
• Escalates problems and requests to appropriate people.
• Do queries for users.
• Modify, test and implement programs to resolve issues or produce reports for users.
• Languages / Tools - Microfocus COBOL, Suprtool, Powerhouse(Qtp)
• Tools: Reflection, Qedit, Vi Editor, MS Office,Service Now
• File - KSAM, flat files
• Platform - HP9000
• Operating System - Unix. AMXW (HP3000/MPE/ix emulator)

Production Support Analyst

Confidential, Urbandale, Iowa

Responsibilities:

• Responsible for monitoring of jobs and rerunning if they aborted.
• Responsible for production support to resolve ongoing issues and troubleshoot the problems.
• Modify and implement programs to resolve issues.
• In charge of fixing jobs that abend during the day and take on call tasks at night.
• Languages / Tools - Microfocus COBOL, Suprtool, Powerhouse(Quick,Quiz,Qtp and Qdd)
• Tools: Qedit, Reflection, Vi Editor, MS Office, Mantis, Star Team, TTP, CA Ticket System
• Database / File - KSAM, Oracle, flat files
• Platforms - HP9000, HP3000
• Operating System - Unix, MPE/ix, AMXW (MPE/ix emulator)

Confidential, Wilmington, DE

Programmer Analyst

Responsibilities:

• Performed analysis, design, program development and maintenance, testing, documentation and implementation to produce reports and enhance systems. Worked on the DRC Legacy and Document Output Systems.
• Dealt with users and analyzed jobs and programs to resolve technical issues. Some problems involved incorrect linking of tables and incomplete data which resulted to inaccurate reports.
• Did queries for users.
• Monitored production cycles to support production.
• Analyzed and made time estimates on how long it will take for system enhancements to be completed.
• Used Serena Team Track for Systems Development Life Cycle (SDLC).
• Used Serena Echangeman to control checking out and moving up of modules.
• Developed, modified, tested and implemented programs to be able to achieve the following:
• Migrate from HP3000 to HP9000. Validated converted data for accuracy. Make the systems Y2K compliant.
• Languages / Tools - Microfocus COBOL, SQL, Powerhouse(Quick,Quiz,Qtp and Qdd), Suprtool
• Tools: Vi Editor, Qedit, Reflection, Serena Echangeman, Serena Team Track, MS Office,
• Beyond Compare, Autosys, Adager
• Database / File - Oracle, Image, KSAM
• Platforms - HP9000, HP3000
• Operating System - Unix, MPE/ix

Confidential, Media, PA

I.T. Consultant

Responsibilities:

• Extensively involved in the Y2K conversion project. Modified, tested, documented and implemented programs to make Confidential and Confidential compliant.
• Languages - COBOL, Powerhouse(Quick,Quiz,Qtp and Qdd), Suprtool
• Tools: Qedit, Reflection,MS Office
• Database/File - Image, KSAM
• Platform - HP3000
• Operating System - MPE/ix

Confidential, Raleigh, NC

Technical I.T. Consultant

Responsibilities:

• Handled the technical support for the Northern Telecoms legacy business applications.
• Analyzed, remediated and tested programs and code libraries in HP3000 to be Y2K compliant.
• Developed test plans and identified all application interfaces to document testing for certification.
• Languages - COBOL, Powerhouse(Quick,Quiz,Qtp and Qdd), Suprtool
• Tools: Qedit, Reflection,MS Office
• Database/File - Image, KSAM
• Platform - HP3000
• Operating System - MPE/ix

Confidential

Analyst/Programmer

Responsibilities:

• Developed, maintained, enhanced, tested, documented and implemented programs for business application systems to support Singapore and Japan users of Front-End and Commercial Systems. Used ViewPlus/3000 for screen management.
• Languages - COBOL, Powerhouse(Quick,Quiz,Qtp and Qdd)
• Tools: Qedit, Reflection,MS Office
• Database/File - Image, KSAM
• Platform - HP3000
• Operating System - MPE/ix

Confidential

Analyst/Programmer

Responsibilities:

• Developed, maintained, tested, documented and implemented programs for system enhancement and performed daily production support for different sub-systems of the Automated Banking System for four offices (Hong Kong, Singapore, Sydney and Tokyo).
• Languages - COBOL, Powerhouse(Quick,Quiz,Qtp and Qdd)
• Tools: Qedit, Reflection,MS Office
• Database/File - Image, KSAM
• Platform - HP3000
• Operating System - MPE/ix

Confidential

Analyst/Programmer

Responsibilities:

• Analyzed, developed, maintained, tested, documented and implemented programs to enhance the Foreign Agency and Model Agency Systems for Neptune Orient Lines (Global leader in container shipping & logistics services). Provided support to users related to critical technical issues. Assigned to work in Singapore frontline office to handle projects.
• Languages - COBOL, Powerhouse(Quick,Quiz,Qtp and Qdd),Suprtool
• Tools: Qedit, Reflection,MS Office
• Database/File - Image, KSAM
• Platform - HP3000
• Operating System - MPE/ix

Confidential

Analyst Programmer

Responsibilities:

• Developed, maintained, tested, documented and implemented Powerhouse programs to enhance and troubleshoot for the MIS (Sales Contract/Production/Piece Goods Purchase Order) and Automatic Inventory Management System.
• Language - Powerhouse(Quick,Quiz,Qtp and Qdd)
• Tools: Qedit, Reflection
• Database - Image
• Platform - HP3000
• Operating System - MPE/ix