SUMMARY

• Over 4 years of professional experience in Information Technology with extensive experience in performing Manual Testing using interactive products like Mercury Quality Center, Mercury Test Director.
• Tested web-based and client/server applications in different environments.
• Implemented customized test processes that involve requirements review, test planning, test design, test execution, test defect reporting and tracking.
• Strong knowledge of the Software Development Life Cycle (SDLC) models including waterfall, v-model and Agile Methodology.
• Expertise in performing different types of testing: Black Box, Integration, Regression and user acceptance testing.
• Excellent analytical skills coupled with presentation and self- organizing skills, and a committed team player.

TECHNICAL SKILLS

Operating System Windows 2000/XP, Macintosh 8.6
Testing Tools Mercury Quality Center, Test Director, Clear Quest and QTP
Office Management Tools MS Office 2000
Languages HTML, SQL, XML
Database MS Access, MS SQL Server 2005

EDUCATION

Graduation in Commerce
Diploma in Computer Applications

EXPERIENCE

Confidential,St.Cloud MN Jun 2009 - Jan 2010

The application was designed to provide greater efficiency to all aspects of customer services workflow of the company which included login page, billing, payments, reporting compliance and financial analysis. Served as the front-line interface to various business groups including Securities, Mortgage Loans, Retail Banking, Trading, and other financial services.

• Responsibilities:
• Reviewed Business Requirement Documents and the Technical Specification documents
• Documented test cases corresponding to business rules and other operating condition.
• Wrote test cases for the application as per business requirements
• Executed Test Cases and logged defects using Mercury Quality Center.
• Wrote SQL statements to retrieve data from backend.
• Interacted with Project team and users to get information about the application and decide various tests which can be perform specific application.
• Communicated with the QA Manager about the urgent issues which will affect the project schedule.
• Coordinated different testing environments and components to meet all criteria for successful testing and launching the application .

Environment: Visual Studio.Net, SQL Server 2008, Mercury Quality Center 7.0, HTML, Macintosh 8.6, WIN XP Professional

Confidential, NJ Nov 2008 Apr 2009
QA Test Engineer

This application enables Customers to access their Bank account through the World Wide Web. Using the \'Customer No.\' and \'PIN\', their Checking, Saving and Money Market accounts can be accessed. The application provides the \'Account Summary\' (balances, last deposits, etc.), \'Activity Detail\' (Transaction Details) to transfer funds between the various accounts using \'Fund Transfers\'.

Responsibilities:

• Analyzed system requirements and functional requirement documents.
• Reviewed specifications, identified Test Scenarios and wrote Test cases,
• Responsible for testing applications with different browsers (Internet Explorer 4.0 and above & Netscape Navigator 4.0 and above) for cross browser functionality.
• Executed SQL statements on MS Access database & SQL Server database
• Communicated with development team for the Modification Requests (MR) using Quality Center.

Environment: VB 6.0, Visual Studio.net, SQL Server 2005, Mercury Quality Center 7.0, HTML, WIN XP Professional

Confidential, Bloomington, CT Feb 2008- Sep 2008
QA Test Engineer

Involved in testing the claims application. This application accepts different claims including Medical, Dental, Pharmacy and Vision from different vendors and routes the claims into the Batch Adjudication System and Online Adjudication. Here the Batch Adjudication System automatically adjudicates the claims and sends the files to the Payment department. In the Online Adjudication system, examiners check the files and then move the claims to the Payment department.

Responsibilities:

• Reported defect status to the project management and stakeholders.
• Tested Web Application and logged defects using Test Director and reported the status to the Project Manager.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Responsible for script creation, execution and analysis of test results and presented to team management.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight time line.
• Involved in Backend Database testing using SQL.

Environment: Microsoft Visual Studio 2005, SQL Server 2005, Test Director 7.6, HTML, WIN XP Professional

Confidential,Cherryhill, NJ Mar 2007 Dec 2007
QA Test Engineer

This application gives customers access to their account through the Internet. Customers can check their account balance, view accounts activity, transfer funds/balances from other accounts, apply for new loans, vehicle leasing, credit cards, home equity, computer loans, personal loans, education financing services, etc.
Responsibilities:

• Reviewed Software BRD, Design Documents and Test Plan.
• Responsible for Regression, Integration , Adhoc and Functionality testing
• Responsible for Defect Tracking and reporting to development team any issues encountered.

Environment: VB 6.0, Visual Studio.net, SQL Server 2005, Mercury Quality Center 7.0, HTML, WIN XP Professional

Confidential, Palo Alto, CA Apr 2006- Feb 2007
QA Test Engineer

Special Stock Services offers the online Stock Option plan and Stock purchase plan services to Fidelity’s institutional customers including its current 401(k) customers. The Stock Option plan allows participant to grant their NSO (Non-qualified Stock Option) and ISO (Incentive Stock Option) Options by Exercise & Sell and Exercise & Hold methods and it updates the Stock value in the customer’s brokerage account.

Responsibilities:

• Responsible for system functionality and Integration testing
• Responsible for testing the functionality for the web-based application
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Performed web testing to check for broken links in the web page.

Environment: Test Director 7.6, MS Access 5.0, VB 6.0, ASP, HTML, Windows 95/NT and MS Office 97