Quality & Service Manager Resume New Jersy NJ - Hire IT People

Objective

Work in a lead company where I can contribute with my experience and knowledge to achieve and exceed company goals.

Experience

2007- To Date Communication Test and Design (Telecommunications repair center for Motorola and Cisco)
Quality & Service Manager

Responsible of execution of CTDI strategy in Quality , Service & continuo’s improvement.
10 persons reporting directly to me and 30 indirectly under my responsibility
In Two years I implemented the continuous improvement program (Six sigma, Kaizen, focus,etc) and re-engineering for Motorola business unit.
Implementation of IPC 610, 7711 and J standard
Drive solutions for customer complaints and needs.
Manage internal audit program for TL9000, FM and ETA
Back up Plant Manager in his absence

2004- 2007 Avon Automotive (Rubber & plastic)
Quality and Environmental Manager

Managing ISO/TS 16949 , ISO 14001 and ISO 17025.
Improve Quality “PPM’s” to one digit and sorting activities From 200K to 5k per year
Avon Quality contact and representative in Mexico, USA, Europe and Asia
Review and control FORD,GM, DC,Visteon,Lear,Siemens and 50 more customers.
Managing and implementation of recovery plan Chrysler “QAAT” and Ford Q1
Develop improvement teams (Focus, six sigma, Kaizens).
Back up Plant Manager in his absence

1999-2004 Robert Bosch(Automotive electronic)
Quality Leader

Implementation and managing of ISO/TS 16949, ISO 14001, ISO 17025 & VDA6
Responsible of Calibration laboratory
Maintain Quality system audit program
Coordinate statistical program Six sigma and Shainin
Act as a trainer for quality tools APQP,PPAP,SPC,MSA,ISO, Customer specific requirement
Act as a divisional quality auditor (multi plants auditor)

1995-1999 Autovidrio Ford Glass plant
Quality superintendent

Education