Software Quality Assurance Engineer and Pricing Support Resume , Alameda, CA - Hire IT People

SUMMARY:

TECHNICAL SKILLS:

Expertise: JIRA, BugzillaProficiency: Selenium WebDriver, Selenium IDE, Java, SQL, Brio, TFS, MySQL, SSRS, IBM AS400

Familiarity: Cucumber, Ruby, PCI Controller

PROFESSIONAL EXPERIENCE:

Software Quality Assurance Engineer and Pricing Support

Confidential, Alameda, CA

Responsibilities:

All QA responsibilities for prior role at Confidential remained in effect
Developing automated test cases
Conducting project management activities (research, risk identification, communication with teams, allocating testing resources)

Promo Support and Testing Administrator

Confidential, Oakland, CA

Responsibilities:

Provided timely, effective analysis and resolution of urgent promotional pricing issues; coordinated with cross-functional business partners
Reduced recurring promo issues by performing issue analysis, advocating process and application improvements, and training business partners on promo application use
Provided weekly and monthly Pricing Issue reports
Coordinated change request management
Created SSRS reports for business partners (exporting data into Excel spreadsheets)

Software Quality Assurance Engineer

Confidential, Oakland, CA

Responsibilities:

Responsible for testing changes to new and existing web applications: developed, documented, and executed test scripts; tracked issues resolution
Coordinated user acceptance testing and created user help documentation
Consulted with business analysts and developers
Suggested application improvements

Software QA Tester

Confidential, Santa Clara, CA

Responsibilities:

Tested Massively Multiplayer Online gaming applications on Android and iOS platforms
Worked in advanced SCRUM environment.
Provided feedback and recommendations to developers on software usability and functionality
Analyzed product development documentation for validation of application features
Developed and executed test cases for regression testing, smoke testing, end-to-end testing, error handling or bug retests
Logged, verified, and closed defect issues through JIRA according to company’s standards
Coordinated with outsourcing team to properly regress and document testing on different branches and environments across different devices
Utilize TestFlight iOS/Android service to install production and development builds

Software QA Tester

Confidential, San Francisco, CA

Responsibilities:

Tested a VOIP application developed for international calls and messaging (similar to Skype, Viber, etc.)
Conducted localization testing, validated UI flow, app page layouts, user interactions, including proper local language, currency, time zone (date and time format)
Validated application functionality on Android 4.4.2 for a variety of local providers paying attention to connection speed, performance, etc.
Created and executed test cases for application components (registration, dial/call, call history, messaging, contacts, settings, help)
Performed usability testing (accessibility of menu items, screen size, etc.)
Installed Android SDK and set up mobile device emulator to develop and test Android version of the application