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Quality Analyst Resume

Draper, UT

Professional Summary

QA Engineer with over five years of experience in the field of QA Testing, End-to-End, Interface, Regression, Security, Functional, Integration and Software Validation of Web Based and Client-Server Applications in Insurance, E-Commerce and Health applications. Proficiency in both Automated testing and Manual testing. Excellent understanding of the Software Development Life Cycle (SDLC) and responsibilities of testing organization during each phase and maintenance of test matrix. Confident and dedicated individual with team spirit and high adaptability to new work environments. Excellent communication skills, decision-making skills, self-motivated, disciplined, and detail-oriented professional.

Expertise

  • Extensive knowledge and experience in all phases of Software Development Life Cycle from initiation to deployment and support.
  • Ability to effectively interact with the stakeholders, development teams, end users, Subject Matter Experts(SME) and business systems analysts( BSA) in understanding business, system, and User requirements for creating test plans, test procedures, test cases and writing test evaluation criteria.
  • Highly flexible and adaptable contributor. Adept at multitasking, prioritizing, meeting deadlines, and working in a fast-paced environment.
  • Solid understanding of whole testing process and proficient in Regression testing and posses good judgment skills in making critical decisions in testing process.
  • Experienced in Testing Web and .Net applications using Quick Test Pro.
  • Excellent Documentation skills during all the phases of Design, Development and Testing of software and skillful especially in Consistent Documenting of repeatable tasks.
  • Experience with RDBMS using SQL, PL/SQL queries in writing SQL scripts for backend testing.
  • Excellent judgment skills to identify areas of high-risk, critical business areas, early in an application and prioritize my tasks to focus my testing effort when time is limited.
  • Experienced in testing Client / Server applications and products.
  • Goal-driven achiever who is focused, diligent and a proven performer capable of working independently or as a productive team member.

Technical Skills

SKILLSLanguages / Tools Operating System: Windows 2000, XP Scripting Languages: VB Script, Java Script RDBMS : MS SQL Server 2000/2005 Testing Tools: Quick Test Pro, WinRunner Tracking Tools: Quality Center, Gemini Methodologies: Software Testing Life Cycle(Waterfall), Agile

Quality Analyst Jan'09 to Jan '2010 Client: Confidential, Draper, UT Lasso System. Confidential is the largest contact lens inventory in the world and an authorized retailer with Bausch & Lomb, CibaVision, CooperVision, and Johnson & Johnson. Lasso is a web-based system to order contacts lens online. In addition to the convenience of being able to place an order 24 hours a day, seven days a week, customers who order their lenses via Confidential web site also receive free shipping. Confidential customers receive the exact same contact lenses as they do from their eye care provider, including all of the major brands like Acuvue, Optima, Focus, Freshlook, Soflens and Biomedics, as well as hard-to-find specialty lenses such as toric contact lenses, colored contacts, bifocal contacts, and multifocal lenses.

  • Was responsible for writing and executing test case scenarios for new and existing customers depending on client requirements.
  • Performed Functional, Regression and Integration testing both manually and using automated test tool.
  • Involved in discussing about the code defects with the developer based on priority and severity.
  • Participated in daily stand up meetings to let the scrum master know the status of the tasks.
  • Discussed with the Product Owner of the sprint to get the better understanding of the feature if there are any ambiguities in the requirements.
  • Performed Security Testing using various security testing techniques
  • Responsible for generating scripts to check valid and invalid parameters for various types of contact lenses on all permutations and combinations using QTP.
  • Executed SQL queries using database checkpoints to check whether the order has been placed with the correct information.
  • Intensively worked while creating, calling and copying of actions to run a particular part of the script number of times as the products has thousands of parameters.
  • Reported defects in Gemini (bug reporting tool) according to the QTP Result file.
  • Was responsible in handling the browser compatibility issues (like IE 6,7 and 8, Firefox) while executing all QTP Scripts.
  • Executed all System Test Cases manually using Fire fox, IE browsers.
  • Used Test Batch Runner for the execution of QTP Scripts while regression testing.
  • Executed SQL queries to perform the database testing manually.
  • Involved in data verification and validation testing for the application

Environment: Quick Test Pro, Gemini, Windows XP, Java script, VB Script, XML, VB, ASP, ASP.NET, C-Sharp, SQL-Server and Internet Explorer/Firefox

Quality Analyst Apr '06 to Oct '08 Client: Confidential, Columbus, OH Confidential is developed to facilitate and manage the every year budgeting with in the Office of Investment Department. Pages like Quarterly Project Plan Summary, Quarterly Project Detail and IT Spend Quarterly Actual and IT Spend Annual Plan are based on the quarterly and annually information of budgeting respectively.

  • Was responsible for writing and executing test case scenarios for new and existing customers depending on client requirements.
  • Performed Functional, Regression and Integration testing both manually and using automated test tool.
  • Executed SQL queries using database checkpoints to check whether the order has been placed with the correct information.
  • Worked with Object Repository when there is a change in object properties, to change the properties manually so that QTP will recognize the objects
  • Tested Crystal Reports extensively to make sure the reports are generated according to the user requirements
  • Reported defects in MKS (bug reporting tool) according to the QTP Result file.
  • Was responsible in handling the browser compatibility issues (like IE 6.0, Netscape 7, and AOL) while executing all QTP.
  • Executed all System Test Cases manually using Fire fox, safari and MSN Explorer browsers.
  • Used Test Batch Runner for the execution of QTP Scripts while regression testing.
  • Executed SQL queries to perform the database testing manually.
  • Generated Reports in Excel sheet to show the passed and failed Test Cases.
  • Executed module test cases manually while regression testing.
  • Involved in data verification and validation testing for the application
  • Involved in Functional, Integration, System and Regression Testing.

Environment: Java, J2EE, Java Script, XML, Windows XP/2000, Quick Test Pro, MKS, VB Script, MS Office, Internet Explorer, Firefox

QA Analyst Oct '04 - Feb '06 Confidential, Atlanta, GA This project covers all functional areas of a Health Care Center. Project was aimed to computerize all the paper work done by the nurses and other staff in the hospital environment. It deals with different modules like Patient Module, Doctor Module, Bill Module and Inventory Module for different functionality. Tested all the modules and validated reports of Patient and Inventory Modules.

Responsibilities:

  • Reviewed business/functional requirements and technical specifications of the application and written test cases.
  • Developed test plans, test cases for Functional, GUI and Regression testing using Test Director.
  • Used Test Director to organize the TSL Scripts and developed test suites.
  • Conduct regression testing and analyze results for new releases using WinRunner.
  • Performed Data-Driven testing using WinRunner.
  • Executed manual and automated test cases and verified results with expected results.
  • Involved in performing Black box Testing.
  • Performed database testing by passing SQL Queries to retrieve data.
  • Bug tracking using Test Director and working towards resolution.
  • Worked with software development team to find the best solution of software and GUI problems.
  • This Application was developed in JAVA, JSP and EJB.
  • Forms & reports are developed by using Oracle forms and as well as Oracle Database used as Back-End.
  • Actively Participated in Weekly Meetings.

Environment: WinRunner, Test Director, Java, Oracle, Oracle Forms 6i & Reports 6i, PL/SQL, SQL*Plus, Windows, Unix.

Education / Training:

Masters in Commerce (M.Com) Post Graduate Diploma in Computer Application. Microsoft Certified Professional in Visual Basic

Work Authorization: Green Card Reference: Available

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