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Qa And Training Specialist Resume

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San Antonio, TX

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EDUCATION

Master of Business Administration
Confidential, Ft. Sam Houston

Bachelors in Business Administration-Human Resource Management
Confidential, San Antonio, TX

WORK HISTORY

Confidential, February 2007 -Present

Assessment Specialist /Facilitator

  • Administer the Test of Adult Basic Education on a daily basis
  • Score TABE test on a daily basis
  • Accurately enter TABE test results
  • Accurately enter customer's case note into TWIST database
  • Conduct classes in resume writing and interviewing techniques
  • Provide individual consultation with students on their needs and abilities
  • Provide regular classroom instruction for participation on an as needed basis and provide instruction in remedial classes

QA and Training Specialist

  • Reviewed Case files
  • Reported Case review findings to Program Director
  • Ran Ad Hoc reports to monitor compliance with policy
  • Maintained Training Database
  • Created PowerPoint training material
  • Presented training sessions

Program Analyst

  • Ran Ad Hoc reports to monitor performance
  • Researched trend analysis
  • Provided technical assistance to Program Mangers
  • Created PowerPoint presentations
  • Coordinated systems access for new hires

Confidential October 2005 - February 2007

Payroll Coordinator

  • Handled basic accounting functions: A/P.
  • Performed 2-way proof of debits and credits.
  • Conducted heavy research.
  • Processed out source weekly payroll.
  • Reconciled monthly Bank statements.

Confidential, San Antonio, TX April 2004- October 2005

Payroll Specialist

  • Payroll adjustments via ADP, KRONOS & PeopleSoft
  • Run Reports
  • Wage revisions

Confidential, San Antonio, TX July 2002 to April 2003

Investor Accounting Financial Reporter I

  • Maintained spreadsheet reports for Investors
  • Reconciled monthly internal cashbooks totaling over 1 million
  • Reconciled over 50 monthly portfolios for external use
  • Wire PIFS and monthly remits to investors
Confidential, San Antonio, TX January 2001 to July 2002

Financial Associates (Business Banker)

  • Provided technical support to 15 online corporate account administrators
  • Assisted Branch Managers with operational procedures in the market places
  • Worked with Relation Managers on commercial loans applications via ACAPS Software
  • Track status on several commercial loans daily totaling over a quarter of a million

Confidential, Randolph AFB, San Antonio, TX February 2000 to December 2000

Personnel/Staffing Assistant (External Recruiting Team) Intern

  • Screen applications and issued certification for qualified applicant to servicing bases
  • Coded personnel actions (SF52) and processed in a timely manner
  • Created requisitions and conducted queries on Human Resource Information System

Confidential, Kelly AFB, San Antonio, TX April 1998 to February 2000

Administrative Assistant to the Chief of Contracting (Intern)

  • Provided administrative support to four Section Chiefs
  • Created and maintained computer database on invoices
  • Assisted Chief with administrative reports on active duty personnel
  • Assisted Flight Chief with PowerPoint presentations for Squadron Command
SKILLS
  • Time Management Skills
  • Organizational Skills
  • Communication Skills
  • Interpersonal Skills
  • Strong Work Ethics
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Access
  • Microsoft Outlook
  • Ten Key by Touch
  • Type 50 WPM

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