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Qa Analyst Resume

Cincinnati, OhiO

PROFILE:
Software Testing Professional with 5 years of experience in Functional Testing with good exposure to testing concepts and also possessing excellent communication & interpersonal skills.

  • Experienced in Manual Testing (Unit, System, Integration & User Acceptance testing), defect tracking, planning, writing, organizing and executing test cases.
  • CSTE (Certified Software Tester) Certified
  • Have tested products in the Identity Management, Healthcare as well as Financial Domain.
  • Developed and executed test scenarios for Black box and Regression testing.
  • Knowledge of Automated Testing tool –Win runner
  • Familiar with the use of SQL statements for backend testing of database server.
  • Gathered requirements, performed Gap Analysis and developed test cases.
  • Set and maintained test environment and installed applications in test environments.
  • Good understanding of SDLC methodologies and best practices involved in testing.
  • Good understanding of agile methodologies and have worked in many successful SCRUM projects.
  • Well-versed in Client-Server testing.
  • Good client interaction skills, that includes meetings, tele-conferences, requirements gathering and Analysis. Proven analytical & problem solving skills combined with effective written & verbal communication.
  • Self-motivated team player with ability to work in a fast-paced environment.

TECHNICAL SKILLS:

Tools: Test Director, Quality Centre, JIRA, Win runner, Remedy, Microsoft Test Manager
Databases: Oracle 9i/10g
Operating Systems: Windows 95, 98, NT, 2000, XP, 2K8, Vista, UNIX and Linux.
SDLC Methodologies: Waterfall, Agile (SCRUM).

EDUCATION:

Bachelor’s Degree in Electronics Engineering.

PROFESSIONAL EXPERIENCE:

Confidential,Cincinnati, Ohio August 2012 till date

QA Analyst

I am part of the QA team and am working on MedCompass. MedCompass is an integrated healthcare management system developed by CH Mack.

As part of the Manual testing team, my responsibilities included:

  • Attended requirements walkthrough sessions and jointly reviewed all requirements with the Business Analyst.
  • Entered defects in defect tracking tool.
  • Created very detailed test cases and coordinated with BA\'s to get them approved.
  • Used Microsoft Test Manager to record the test case execution progress

Environment / Tools: Windows 7, Microsoft Silverlight, Microsoft Test Manager 2010

Confidential,India April 2011 to April 2012

Software Test Engineer

I was part of the Financial Services-Mortgages (U.K.) unit and worked on SUMMIT.
Summit is a comprehensive and flexible retail banking system that is designed for use by a wide range of institutions within the financial sector. These include:

  • Building societies
  • Mortgage processing companies
  • Finance houses
  • Housing associations
  • Banks
  • Insurance companies.

As a part of the manual testing team, my responsibilities included:

  • Attended requirements walkthrough sessions and created test cases for all requirements.
  • Created Test Plan and reviewed them with the team and prepared test cases.
  • Used SQL to do backend testing of all data displayed and saved in the system.
  • Interacted with my counterparts in Tieto UK office on a daily basis to inform and understand about the status of work.
  • Entered defects in defect tracking tool (JIRA), conducted Defect Review Meetings,
  • Interacted actively with the automation team to research and prioritize other areas of the product for automation.
  • Updated JIRA for execution cycles to generate weekly status and requirements mapping and performed regression testing for different builds.
  • Worked with other QA members and also with other members in scrum methodology.
  • Participated in all scrum review and retrospective meetings (local as well as cross-site)

Environment / Tools: Windows XP, Vista, SQL, JIRA.

Confidential,India Nov 2005 to May 2009

Associate SQA Engineer

Project1: ‘BMC Provisioning Module for LDAP Directories’ A connector which helps to provision or manage LDAP servers installed across various platforms from a single machine.

  • Attended requirements walkthrough sessions and created test cases for all requirements.
  • Created Test Plan and reviewed them with the team and prepared test cases in Quality Center.
  • Created various test scenarios in Quality Center and generated mock data with expected results.
  • Entered defects in defect tracking tool (Remedy), conducted Defect Review Meeting,
  • Updated Quality Center for execution cycles to generate weekly status and requirements mapping and performed regression testing for different builds.
  • Installed various LDAP servers (SUN, Tivoli, Novell, OpenLDAP, OID, and Red Hat) across all platforms so that the product could be tested thoroughly.
  • Performed Installation/Uninstallation testing of the entire product and co-ordinate with document team to help them update documents with latest functionalities of the product.
  • Single handedly leaded all QA activities while working with various teams in scrum methodology.
  • Participated in all scrum review and retrospective meetings as well as gave demos at the end of each iteration.

Environment / Tools: Windows XP / 2003, UNIX (AIX, Sol, HP, Linux) Test Director, Remedy, Quality Center.

Project2: ‘BMC Provisioning Module for SAP Solutions’ a connector which helps to provision or manage SAP servers installed across various platforms from a single machine.

  • Attended Business requirements walkthrough sessions to understand customer requirements.
  • Analyzed customer requirements in detail, prepared test cases in Quality Center, created System Test Plan and reviewed with the team.
  • Created mock data (Input / Output) and tested module with mock / live data.
  • Inserted mock data, executed procedures to generate actual results.
  • Logged defects in Remedy, participated in Defects review meeting and Weekly Status Meetings.
  • Communicated defects to Development team and updated Quality Center for respective execution cycles.
  • Mapped requirements to test cases in Quality Center to generate the Requirement Traceability Matrix (RTM).
  • Performed Installation/Uninstallation testing of complete product.
  • Tested on Virtual Machines to declare support on VMware environments.
  • Tested all the documentation of the product (admin guide, release notes etc)

Environment / Tools: Windows XP / 2003, UNIX (AIX, Sol, HP, Linux) Test Director, Remedy, Quality Center.

Project 3: ‘BMC Provisioning Module for Remedy AR System’ a connector which helps to provision or manage Remedy AR servers (with/without ITSM applications installed) installed across various platforms from a single machine.

  • Analyzed, understood and discussed the application and its function specifications with the Testing team.
  • Created Test Plan and conducted Kick-off & Review meetings.
  • Created and enhanced Test Cases, Test Scripts and execution of the scripts and scenarios.
  • Logged defects in Remedy, participated in Defects review meeting and Weekly Status Meetings.
  • Communicated defects to Development team and updated Quality Center for respective execution cycles.
  • Assisted in maintaining all project related materials (e.g. action plans, tracking tools).
  • Coordinated project activity and facilitated project meetings with Remedy team in BMC.
  • Tested on Virtual Machines to declare support on VMware environments

Environment: Windows XP / 2003, UNIX (AIX, Sol, HP, Linux) Test Director, Remedy Action Request System, ITSM Applications, Quality Center.

Project4: Enterprise Security Station Console’ is a graphical user interface (GUI) that is used to
Manage security administration in the database and in all Managed Systems throughout the enterprise.

  • Analyzed and understood the requirements and corresponding impact on business processes.
  • Prepared Test Plan and Conducted review meetings.
  • Created Test Scenarios, Test Cases, Test Scripts (using Win runner) and executed test cases.
  • Graded criticality of the defects and reported the same to the project team.
  • Updated project team by promptly sending consolidated weekly status report.
  • Helped technical writers to create various guides of the product.

Environment: Windows XP / 2003, Test Director, Remedy, Win runner.

Project5 – ‘Enterprise Security Station’ the central database component of the entire
CONTROL-SA solution of BMC. It displays data of all provisioning modules and allows user to update/delete data.

  • Analyzed Business Requirements prepared and executed test cases and test cases.
  • Tracked and reported defects.
  • Worked extensively on UNIX machines to test installation as well as functionality of the product.
  • Used SQL statements for backend testing and verification of data present in the database.
  • Manually tested the application, graded criticality levels & turned it to Development Team.
  • Created test environment, installed the application and generated test data.
  • Helped technical writers to create various manuals and guides of the product.
  • Conducted System & Functionality testing, maintained Requirement Traceability Matrix (RTM) and Defect

Tracking Report (DTR).

Environment: UNIX (AIX, Sol, HP, Linux) Test Director, Remedy

Project6: ‘CONTROL-SA Agent for RSA ACE Server’ is a product which is used to manage all RSA servers installed across various platforms from a central computer.

  • Analyzed, understood and discussed the application and its function specifications with development team.
  • Participated in brainstorming discussions to solve complex issues.
  • Created Test Plan and conducted review meetings.
  • Prepared Test Environment and enhanced test cases,
  • Uploaded test files and created effective test environments.
  • Identified areas of improvement in product development process and made suggestions to the team.
  • Identified criticality of test results and generated Defect Tracking Report.
  • Assisted technical writers to formulate user support manuals and demonstrated new functionality to users.

Environment: Windows XP/2003, UNIX, Remedy, Test Director

Project7 – BMC Provisioning Services Manager for Solaris’ – The product hosting various Provisioning Modules enabling user administration of all systems (LDAP server, SAP Server, Oracle database etc) from a central location.

  • Created and executed test conditions and documented defects.
  • Manually tested the application & supported on-site implementation.
  • Prepared technical documentation & conducted unit testing and integration testing for functionality and limits.
  • Conducted & participated in defect review meetings with Developers.
  • Involved in documentation and user manual preparation.
  • Participated in requirements gathering, product designing & project planning process.

Environment: Solaris 8, 9, 10, Test Director, Remedy

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